Hakim and his son Shawn are the absolute best. We had an excellent experience with this company installing our Rinnai tankless water heater. They were the most competitively priced, easy to schedule, showed up on time, and were incredibly friendly. The installation process was smooth and professional--couldn't have asked for a better experience. Fast forward three years, and we suddenly weren't getting hot water. The only Rinnai approved plumber for servicing in our area came out and couldn't figure out the issue, which was frustrating. I called Hakim directly, and he came out the very next day and resolved the problem. His level of service was truly outstanding--knowledgeable, responsive, and great to work with. I'll definitely be a repeat customer and highly recommend them. read more

I have worked with Hakim and his son at Hotter Water Heaters more than once. They are exceptionally patient, honest, friendly and reasonably priced. They go out of their way to provide excellent and timely service, and make sure you understand options and that you are getting the most from your chosen product. I will use them in the future when necessary, and highly recommend you do as well. read more

Had to use him for a second time for a water heater replacement. He was amazing! Professional, punctual, knowledgeable, patient, and reasonable. In the end, we had our water heater replaced, and I feel confident it was done correctly. I personally like to research every company. I can personally recommend that using him will save you time and money. I highly recommend this company read more

I highly recommend Hotter Water Heaters. This is a wonderful family owned business who takes pride in their workmanship. Hakim the owner was accessible extremely early in the morning, and answered all my questions with kindness and patience. We communicated via text and phone. He was to able to provide an estimate over the phone. He and his son, Shan, came out the same day and replaced a 50 gallon water heater. Everything was completed professionally and he identified some issues that he corrected for us free of charge. Hakim is honest, reliable, knowledgeable, customer focused and extremely personable . If you are in need of a water heater, I would definitely give Hakim a call! read more

Got my tankless water heater installed by these guys after my home warranty kept delaying. They gave a fair estimate and performed work that was in line with our HOA requirements (minimal exterior modifications). The company was very responsive throughout the process, and were able to find a compatible replacement for my heater with a schedule for installation the next day. Excellent service, price, and responsiveness. Really no complaints and made the whole process pretty effortless. 5 stars. read more

Hakkim and his son arrived promptly. Both were professional and friendly. They replaced my 21 year old water heater with a brand new one, Bradford White, in about 2 hours. They hauled the old one away. Hakkim left my garage in better shape than when he arrived, such as upgrading the bracing for earthquakes, and installing a water heater pan. All of this was included in the original quote, which he provided before the installation. Hakkim and Shawn are a great team and easy to work with. You can ask them any question and they'll take time to explain it to you. I would definitely recommend Hakkim and Shawn to anyone who needs to replace their old water heater! read more

Hakkim and his son Shawn came by today to replace my old water heater. They were friendly, professional, and easy to work with. Not only did they install a new water heater, they also handled hauling away the old unit. The whole process only took about 2-3 hours and they were able to squeeze me into their schedule within 24 hours (thank you!) What really stood out was the attention to detail and care they put into the install. They added a ton of thoughtful touches like a pan around the bottom (I had a leak), proper wood bracing, updated piping, and made sure everything was done safely and correctly. You can tell they really take pride in their work. Hakkim was super open and honest throughout the process and took the time to answer our questions and explain what he was doing. I never felt rushed, and communication was great the whole time. I'd recommend Hakkim, Shawn, and Hotter Water Heaters to anyone who needs a water heater replaced. They're definitely going to be my go-to from now on! read more

This company fixed our water heater back on 11/2/25. This review is overdue. I have to say they are exceptional. My sister recommended them and she was right. They checked the warranty with the manufacturer and have the broken device replaced without any cost. We just had to pay them for the labor. All were done within a few hours. We were very happy with the service. They could easily charge us for the device when it was free to them. We wouldn't know because the water heater was purchased like several years ago. That shows honesty and integrity. I highly recommend this business. read more

Found out that water heater was not working at a rental. Hotter Water Heater gave me a competitive quote over the phone. Came the next day during the time I was quoted. Due the water heater being connected to HVAC system, took a little longer. They left the job site cleaner than before they got there. This is my 2nd experience with them and I recommend them!!! Also, I was quoted 1k more from a competitor. When it doubt call Hotter water Heaters for a pain free experience! read more

Hotter Water Heaters - New water heater. - Water Heater Installation/Repair Near Me

I had a wonderful experience with Hakim Khan and his associate. My 8-year-old water heater began leaking, and he was able to help promptly. He is very friendly, easy to work with, responsive, punctual, reasonably priced, and highly professional. I'm truly impressed with his work ethic and his genuine personality. He even installed an additional shutoff valve (I offered to pay, but he refused) and offered assistance with a couple of other plumbing issues in my home. I'm very happy with the service I received and strongly recommend him for any water-heater-related work. read more

So, I went out to the garage and saw water leaking on the floor from the vicinity of my water heater onto the floor of my garage. I immediately rememberd that Hotter Water Heaters was my go to for these issues. I texted Hakim late Wednesday evening, and he responded in minutes and told me he could stop by on Thursday to take a look. He gave me a window and texted me 1/2 hour before his scheduled arrival. After taking a look at the situation, he provided me with various reasonable cost options for replacement of the water heater. I elected to go with replacing my tank water heater with a very large tankless Rinnai unit and Hakim was able to schedule me for a Friday installation. He and his son Shan arrived at the promised time Friday morning and worked harduntil dark getting the unit installed. These two went above and beyond with their craftsmanship installing my new water heater and were meticulous. Hotter Water Heaters is a family owned business that is honest and does great work at a fair price. I would recommend them without hesitation. read more

Hotter Water Heaters - Water Heater Installation/Repair Near Me

We had water leaking in our garage for a few days and thought it was our washer but when an appliance repairman came and inspected it, he informed us the water was actually leaking from our water heater which was a couple of feet away from the washer. I then called a few contractors for quotes for a new water heater since ours was 21 years old. I left Hakim a voicemail and he texted me back about half an hour later asking for pictures and he provided a quote for a new water heater. I also asked him for a quote for a tankless water heater since my husband and I were thinking of upgrading to one anyway and this seemed to be the perfect time to do it. He gave us a reasonable quote and it was competitive with the other contractors. I decided to move forward with Hakim due to his responsiveness and patience with all my questions, and I had a lot. We scheduled for Hakim for the next morning and he showed up with his son Shawn on time. They were professional, did a great job, and cleaned up after they were done. Hakim even made a minor modification to the location of where the condensation and venting pipes would come out of the exterior wall for aesthetic reasons. This was a bit more labor for him and Shawn but they did it without charging me for it which I really appreciated. With that said, I HIGHLY recommend Hotter Water Heaters. Hakim and his son were so professional and friendly to work with. Hakim is very knowledgeable and patient and I will keep him on call for any future maintenance we'll need for our new tankless water heater. Thank you Hakim!! read more

Would recommend in a heartbeat. They responded very quickly, were on time and did an excellent job installing a new water heater. On a Sunday even (because they always break on a weekend it seems). read more

The most amazing person to work with. Had him replace our water heater and he was super honest and humble and just willing to help and do things the right way no matter the time it took. Hard to find service providers these days that truly care about the customer and doing what's right rather than finding ways to charge more. The install of my new water heater came out great and he went above and beyond and helped me clean out the area around my old water heater and replace the moldy particle board it was sitting on. Not only that, he ran the drain line to the outside of the house so I will never have the issue of water pooling in my garage ever again! Out of all the water heater companies I called he was the most responsive, most transparent, and most reasonable. It's no wonder he has a solid 5 star rating, he is the real deal! Thank you so much and wish you all the best. read more

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A Lifesaver for a Leaking Water Heater! I can't say enough about the amazing service provided by Hakim Khan and his son. When our old water heater started leaking, I was worried about the hassle of getting it replaced, especially late at night. But when I called Hakim at 10 p.m., he immediately took control. After I sent him a picture, he provided a detailed and competitive estimate right away, and it even came with an extended warranty. The next day, they arrived exactly when they said they would. They were professional, highly knowledgeable, and worked together seamlessly to get the job done right. If you need a new water heater, look no further--Hakim and his son are the team to call! read more

Hakkim and son were great. They were referred to me by my mother in law after she was satisfied with her water heater install. They did not disappoint!They arrived on time, did a professional job and even offered probably the best prices. Would definitely recommend and be using them again in the future. read more

Hotter Water Heaters - 20+ year old water heater. - Water Heater Installation/Repair Near Me

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Hakim and his son Shawn were professional, knowledgeable, and polite. We hired them to replace our gas water heater, and they did an excellent job. They offered competitive pricing, and on top of that, they were punctual and demonstrated a high level of professionalism. I would definitely hire them again for future projects and highly recommend them for any water heater-related work. read more

Hotter Water Heaters - Water Heater Installation/Repair Near Me

Hakim and crew are amazing. We were without hot water for a week and our insurance was being unresponsive. Hakim took the time to listen and genuinely wanted to help. He and his son came out on a Sunday evening, even though it's out side of their normal working hours to replace our heater. In addition they brought our drainage for the heater up to code, built a new platform, added a drainage pan and cleaned up the closet after all for the original quoted price. Can't speak highly enough about their work. If you need quality work these are your guys. read more

Our 18 year old water heater was in need of replacement. A neighbor recommended Hotter Water Heaters. Karim answered my call immediately and questioned about issues we were experiencing with our current heater. Within 2 hours he was at our home, and a few hours later our new water heater had been installed with expert precision. Hakim is a wonderful craftsman and knowledgeable professional. Final price was very fair. I strongly recommend Karim and Hotter Water Heaters if you are in need of a new heater or repairs for an existing one. read more

Just had my water heater replaced -- Hakim and his son did an outstanding job! They were professional, on time, extremely friendly, and very reasonably priced. He even upgraded the bracing for the heater , no additional charge. I couldn't be happier with the service. Highly recommended -- AAA+++! read more

My father needed help replacing a water heater at a rental. He typically does this himself with my help, but he's older now, and we couldn't figure out how to drain the tank when the drain faucet was frozen. Hotter Water Heaters gave us some good do-it-yourself advice, but we decided to hire an expert and we went with HWH. Our experience with Hotter Water Heaters was excellent. The owner and son showed up during rain, did the work which was on 2nd floor of townhouse, and finished in a timely manner. I'm so glad we hired them. In addition to high quality and good answers to all my questions, they had a very competitive bid for the work. read more

Very happy with the service we received! So far, everything is going well with this new water heater. Hakim is super responsive and dispatched Shan, who was able to get the new water heater installed same day. He also made sure to explain everything clearly and checked up on us the following day. The price for the service was also very reasonable. I highly recommend this business! read more

My water heater broke and water poured everywhere. Hakim and his son came out the same day to replaced my water heater tank. They were the first one I called after looking on Yelp and the quote he gave me was fair so I didn't even bother calling elsewhere to compare the price. They were very professional throughout the whole process. I am very happy with his service. read more

Look no further if you are looking to replace your water heater. Hakkim exceeds all my expectations and he's 100% trustworthy, kind, honest and reliable guy. He installed my water heater along with his son and the process was smooth. His qoutes are very competitive. Thank you fellow yelpers since you helped me find the right guy to install water heater for me. read more

Hotter Water Heaters - Hakkim with the new water heater - Water Heater Installation/Repair Near Me

Had heating issues with a new water heater and called Hotter Water Heaters and spoke to Khan about replacing the unit after a week of frustration. I texted pictures and he said I didn't need a new heater and suggested my local plumber address several items he noted in the pictures. He offered to speak to him as well. The following day the issue was resolved. I found Khan honest, experienced and dedicated to his work and customers. Very impressive. Wish he was more local. read more

Hakim and son are wonderful. I called him on Christmas day as my tenants called saying there was no hot water (it seemed tenants were all showing at the same time and used all of the hot water. It heated up shortly after). I still asked Hakim to come out and check it when he had time and he came out the next day and fixed a minor problem and did not charge me. He has done several water heaters for me and friends and he is the best. I won't use anyone else due to his honesty, kindness and work ethic. I highly, highly recommend Hotter Water Heaters and Hakim. It does not get better than this. read more

Great Service and Very Professional. My 16 years old "Bradford White" 50 gallon Direct Vent Gas water heater had a melt down. It was on the second floor and weighed about 200 pounds. I was able to contact "Hotter Water Heaters" with my situation and exchanged pictures of my setup and received a quote within an hour and scheduled service for the next day. It was on the second floor and weighed about 200 pounds and is in a small closet. The next morning, they picked up my new "Bradford White" water heater and started work. A few unforeseen issues happened including 1) the original new water heater was dented so they went to another store (in a different city). 2) though the replacement water heater was an updated version and the same size, the venting size was bigger so cutting a bigger hole was required. This probably added another 3 hours to their original estimate. Anyways, there were no complaints and they finished up 6 hours later from the time they arrived. They replaced all the connections so new seals. They were respectful of the property and setup tarping to protect the flooring and cleaned up everything before leaving. And verified it was working before leaving. Just wanted to thank Hakim & Son for their hard work. read more

Hotter Water Heaters - new water heater - Water Heater Installation/Repair Near Me

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This is the second time I've chosen Hotter Water Heaters to replace an old water heater in a different home, and they truly are the BEST! Hakim and his son are incredibly professional, knowledgeable, and skilled. They go above and beyond in customer service, and their craftsmanship is top-notch. On top of all that, their pricing is more than fair. I can't thank them enough for the outstanding work they do! Highly recommend! read more

Called about a water heater replacement, received a fast response. Great fast service. We had a new up to code water heater the same day. Excellent, answered all my questions and helped me out with another issue. Definitely give them a call. Very reasonable quote. read more

Hotter Water Heaters / Hakim has replaced water heaters at several of my family member's houses over the years and they always had a great experience using his services. When the time finally came to replace my 18 year old AO Smith water heater, I knew who to call. After sending Hakim some photos, he was able to provide a quote - which was fair and competitive. Hakim and Shawn arrived at my home and began working right away. During the replacement, they resolved some issues from the original builder installation (improper seismic bracing, etc.) and completed various code upgrades for the new Bradford White unit that they installed. Once the work was completed, Hakim explained everything in-detail and provided me with instructions on how to register the product warranty, etc. I would strongly recommend HWH's services to anyone who needs their water heater replaced. read more

Hakim is the real deal. My water heater went bad one Sunday morning. I reached out to Hotter Water heaters after a quick read through reviews and he responded in under an hour and gave me a slot in the afternoon. He came on time and recommended the best option for me but didn't push me to make my decision. His work was meticulous and he also fixed some other minor issues I had around the water heater plumbing and gas line. His work was so clean, i didn't have to do anything after he left, except pull my car into the garage and go on with my day. BTW, the price he quoted was the best around, although cleaner work matter most to me, an extra couple hundred bucks in my pocket doesn't hurt read more

Hotter Water Heaters - My new 50 gallon water heater - Water Heater Installation/Repair Near Me

I needed to replace a 15 year old tankless water heater and saw that Hotter WH was 5 star. I spoke to Hakim and sent him pictures of the old setup and him sent me recommendations and pricing the next day. The one I wanted was in stainless and scheduled the installation the next day. I'm in the construction industry and was impressed by his level of detail with the installation. Highly recommended. read more

This is an update to our 5 star review from 11/18/2021. Hakim gets another 5 stars. We were not getting hot water. Hakim was responsive and diagnosed the problem, within the first minute of looking at our water heater, as not a water heater problem but the mixing cartridge from the shower valve. He did not charge us at all. The mixing cartridge issue was an easy fix for us and hot water was flowing from the tank again. Thanks again Hakim! read more

Very satisfied with their work overall. They are very professional, covered the carpet (needed to cross my living room), uninstalled the old water heater and installed new one up to code. Also for great price. I highly recommend this guys! read more

Hotter Water Heaters - Water Heater Installation/Repair Near Me

Hakkim provided same day service to replace our water heater after we discovered heavily leaking water in our garage after the water heater failed. He carries a brand of water heaters he stands behind that are better than big box retailers and took the time to explain to me the work he did to bring our water heater up to code (already included in his fair price). Additionally, Hakkim identified the reason my water heater likely failed in the first place which I am hoping to address shortly. He was extremely patient and easy to work with and love that he is a small family business. read more

Hakim is wonderful. They resolved an issue that we had with our water heater that they had installed a few years ago, to our satisfaction & Replaced a part while it was still under warranty. read more

We found our water heater leaking badly on Christmas eve. Didn't really expect a prompt response, I left a message to Hotter Water Heater the next morning. To my surprise, Hakim not just responded immediately but came to replace our water heater at Christmas evening. We got hot water to use at that night! He did not charge extra for working on holiday. And he left the the heater and its surrounding cleaner than before. I can't be more appreciated of Hakim's work! read more

I was so happy Hakkim answered my call and able to provide same day service. I actually went to Home Depot signed up to get a Pro to call and still no call from them after Hakkim installed my water heater. He did an excellent job, bring my unit up to code and took away the old ones and waited to make sure everything works before he leaves. I would definitely call and recommend him again in the future. Thanks for keeping the water warm!! read more

Highly recommended!! He is very Professional, a kind person and he did an amazing job. The prices is very reasonable and he did more than I expected. Thank you so very much Hakim!! read more

Amazing and quick service! Hakkim and his so a came all the way from Hayward to SF during traffic hour to install a new Bradford White water heater for us. They went above and beyond to complete the job and talked us through everything they were doing. They even left our space cleaner than it was before, I would recommend using Hotter Water Heaters to anyone looking to replace their water heaters. read more