juan did an awesome job servicing my unit today. Good company with a great staff. He was…read moreprofessional, kind and answered all my questions

I highly recommend Coast to Coast Heating & Air Conditioning. Thomas came out on Friday afternoon…read moreto look my needs & provide me with the costs involved. Early Monday at 8 am, Thomas, Vincent & Jeff showed up for work each assigned to a task & worked diligently to get my system replaced & provide me with cool air system by 7 pm. None of the workers took a luncheon break and worked until the job was completely done and the area cleaned up. Jeff was wonderful to explain the new system to me upon completion of the work, and provided me with the homeowner's information packet for future reference. Coast to Coast in fortunate to have such dedicated workers. They were a great group of workers that the company can be proud to have working for them.

It is obvious that they didn't know what they were doing because I paid them $1050 and the air…read morestopped working again with in two months and they wanted to charge me an add'l $2000 to repair again and tried to sell me a new unit!!!

I have a home in Lecanto that we just use on weekends. Last night, a Friday we got in late, turned…read moreon the AC and nothing but a short cycle compressor. It was over 80. Yuck. First thing Saturday morning, 7:45 am I called All Star. They took my info and said a tech would call me shortly. Tommy called within a few minutes and said he would be over around 9:00 ish. By 10:15 am we had nice, cool air and rates were very reasonable as well. This could have really ruined my weekend but Tommy saw to it that the weekend was saved. Great service.

The tech came out same day which was very important since it was 90 degrees that day. I had called…read moreanother firm and they said it would be 5 days He fixed the leak and recharged the line. Would hire again.

We loved Integrity Air at first. Austin and Aryn were great. But now there is a problem and…read moredisappointed at the lack of response and accountability. Right after a routine preventative maintenance of our HVAC, our amazing HVAC system broke. We love this HVAC and do not tax the system. It was working perfectly before the maintenance. Now we are sitting in a scorching family room with no HVAC and still awaiting response on how to fix. My family members have respiratory health problems and I am concern will end up with a respiratory exacerbation. We really hope Integrity Air will do the right thing here and not continue to ghost us

Service Provider performed what needed to be done. Excellent quality, as system repaired functions…read moreperfectly. Service seemed expensive, but Provider had to make two trips.

We needed some curtains and blinds hung up and new door locks installed. These guys showed up on…read moretime and had us taken care of in a timely manner. Thanks Tommy! We will definitely be in touch for more soon!

Not getting into arguments with customers who question the work done, and not getting personal with…read morea customer after she discusses her issues, and telling her "no wonder you're single!" After they quote you and the work is done, but your system still does work, they complain about under quoting you, as though it's your fault. They act as though they're doing you a favor, after they've collected the money "they" quoted you. It's a result of a lack of integrity and as a young company, they need to know how to trouble shoot an issue, instead of blaming the customer. This is a constructive criticism so they can learn and grow as their business grows.

Awesome service and wonderful communication. Was able to service same day and get my AC back…read morerunning. Prices very reasonable too. Will definitely use this servi

The receptionist, the sales person, and the AC installers were all great to work with. They were…read morehelpful and courteous! Thanks for the great job installing our AC.

My parents have been using this company since they moved to Ocala, so my thought was, why change…read morecompanies when they have been customers for years? When the technician arrived, one of the first things he asked my mom was how she was going to pay. He then told her that he would not do the work unless she showed him some form of payment. My mom showed him the card she planned to use. I found this extremely uncomfortable and honestly a little offensive. We would not schedule an appointment to have work done if we did not have the money to pay for it. Since this happened on a Friday evening, I called the company and left a voicemail. I did receive a call first thing Monday morning from Addy, who has always been very nice and professional with us. I asked her directly about what happened, and she explained that this is how the company conducts business because they have had customers schedule appointments, have the work completed, and then not pay. She said that customers are asked to show proof of payment when the technician arrives. I thanked her for explaining and hung up. But afterward, I couldn't stop thinking about the situation. I wondered whether we would have been treated the same way if my parents lived in The Villages or in a large, expensive home. I also couldn't help but wonder whether our last name being Perez played any part in how we were approached. I understand that a business needs to protect itself from customers who don't pay. However, there are professional ways to establish payment policies before sending a technician to someone's home. If proof of payment is required from every customer, that should be clearly explained when the appointment is scheduled--not when a technician is already standing inside an elderly customer's home telling her he will not perform the work until she proves she can pay. After being loyal customers for years, the interaction left me disappointed and questioning whether we should continue doing business with this company. It probably won't make much of a difference to the company whether we choose to come back or not, but I still felt this experience was worth mentioning. Sometimes the way a policy is communicated and handled can make just as much of an impression as the service itself.

I have used United Refrigeration for every A/C issue I have ever had from small things to a…read morecomplete new, updated system. I can not recommend this company enough. From the minute someone answers your phone call until your job is complete, everyone you will come into contact with is knowledgeable, courteous and easy to work with. I know nothing about A/C and they always listen to what I am saying and what I think I want and then do their research to find the best yet most cost effective way for me achieve my goal. They have never failed me and I could not recommend them more highly!

This company is amazing! I had a new rooftop ac installed from another company that was a…read morenightmare. Rainwater poured into my condo for two years. I couldn't find anyone who knew how to fix it or just didn't want to get involved. When I called United I knew they were the one! They were amazing & the owner went above and beyond all expectations! My company for life!!!

I was banned for life put warranty claim for ac few years ago tech said attic ducts needed to be…read morereplaced I asked if warranty covered it he said he would check with boss. The tech showed up next week with ducts stuff I asked son go out and ask if it was covered they said the needed 1200 bucks money I didn't have the crew left never did I authorized this later I called office to ask simple question and told was banned for life.

We just bought this house and had Coast to Coast out on 6/12/2025 to service our A/C units. Carlos…read moredid WAY more than we expected. He was here over 3 hours and took over 100 photos to show us what was going on with our system. He cleaned out our drain lines (which were almost completely clogged), and changed our filters. We are very confident that we will be very comfortable this summer. Thanks for a GREAT JOB, Carlos.

I just had to have my 4 ton A/C unit replaced inside and out. Jimmy did a fantastic job, neat and…read moreclean work. Very professional and personable. Reasonable cost, I went with his recommendation of brand (Bosch) and I am thrilled with the unit and it is extremely quiet while running. I would highly recommend to anyone needing any A/C work done.

From the owner: We are family owned, which means you’re not just a number, you’re family. We care about what’s…read moreimportant to you and try to give you peace of mind.