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Hotel Sisal Cat Boarding

5.0 (1 review)

Services - Hotel Sisal Cat Boarding

Pet boarding

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4 years ago

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Waggin' Tails Doggie Dude Ranch & Pet Lodge

Waggin' Tails Doggie Dude Ranch & Pet Lodge

(70 reviews)

We love bringing our dog here for daycare and boarding! The staff is always so friendly, caring,…read moreand knowledgeable, and you can tell they truly love the pets they care for. Our dog is always excited to go and comes home happy and well cared for. It's such a great feeling knowing we can trust them with our pup. Highly recommend!

So far we've had really good experiences with this place. The staff is friendly and seems…read moreknowledgable and passionate. Whenever I've called they are quick to pick up and provide answers. We're working with a local adoption agency to adopt a second dog and the representative said the organization really loves Waggin' Tails, and Waggin' Tales even donates time for the fosters. We boarded our pup here for 5 nights, and when it was all over he seemed pretty normal and not as distressed as I was expecting him to be. He was in the suites. All of his bones/chew toys were gone - meaning they actually gave them to him. Overwhelmed by large groups, they gave him playtime in a small group setting. After this, I noticed his confidence when we went to the dog park had increased. He was much more comfortable approaching dogs and being approached making me think he had a good experience in playtime. He doesn't have any meds or health issues (like many of the negative reviews) - but he does have sensitive skin and his skin was really pink when he left. Next time I'm going to ask them to use our shampoo vs theirs when bathing and see if that makes a difference. I brought him to get temperament tested for large group doggie daycare. They provided useful feedback that he still didn't seem too comfortable - I would rather have the honesty then have them say "it went fine, let's sign him up". They had some other solutions for me - bring him back very early in the day so he can meet them one by one vs all the dogs already being there. Or small group doggie daycare might be the final solution. I appreciate their problem solving and interest in him having a good experience.

Green Acres Pet Resort - New daycare room at Green Acres Pet Resort is perfect for enrichment activities, small group play, and special events

Green Acres Pet Resort

(24 reviews)

Dogs are alwaus excited to go visit! They are never stressed when we pick them up. I would…read morerecommend them to everyone. You won't be sorry.

YOU GUYS DON'T EVEN ANSWER YOUR PHONES. I have been bringing my 2 year old blu for 8 weeks. I…read moredecided to board him this weekend. Upon pickup the staff wasn't friendly and never had been at pickup or drop off. I ask several times how things went and typical response is oh you didn't get a call so everything was well. The receptionist are young, inexperienced and typically don't have any answers to questions about your pet. We have never been offered a tour and offered a bath after a weekend. When my boy blu came out today at pickup he was timid, scared, full of dried pee, face down, not excited and depressed. Upon arriving at home he has been acting strangely and not the upbeat dog that we are accustomed too. I honestly believe that your pup sits in a kennel more often then not. I'm more upset because he was covered in dried urine so I assumed he's kennel wasn't cleaned. He looked terrible and don't understand why. As a facility that is ran by vets it sure needs improvement. They have been under construction and the lobby looks cold, dark and quiet. I've asked several times how many dogs are here today and usually about 10. I believe you need to visit them and see what you can improve. You're not giving or being with the pets like they are. I have a feeling they go out for a small period of time and kenneled the rest. I feel like pets are treated not the way they should be. Blu's nose was all red and nails all beat up so that indicates he's in his kennel way too long. Your competitors have warm and friendly almost home rooms to sleep. If you had this your dog wouldn't be covered in dry pee. Couple things to help improve: 1.Act like the front staff knows and cares about your pet 2. Offer a bath after boarding for more then a couple days 3. Offer a tour to new clients especially the first day of drop off. It takes a few minutes 4. Train tour front desk to be friendly because it seems like things are always an inconvenience 5. Visit your local competition. There is a reason why you have such a big place and not many dogs per day 6. Train your staff on upgrades asking for a bath nails etc. 7. Remove asking for a tip on your credit card machine because at this point I don't know why anyone would tip. 8. Introduce a vet to your clients. 9. Spend more time with the pets instead of keeping them in a kennel for most of their time. 10. Make some immediate changes because your business won't survive if this how your business is ran. There is several reviews similar to mine so I can't imagine we aren't all saying the truth. We have 2 more days left to return and would rather forego the money and go elsewhere. I also emailed in to your only email so maybe I'll get a response. I'm so sad for our boy right now. I would highly recommend any new client to pay attention to your pet and consider going elsewhere because there is much better places for the same price. I hope you can use my review to improve. Even though your under construction 2 months in it really turned us off as well. I won't be returning to your facility for anything in the future. I've called over 20 times today on 05/16 and they won't even answer their phone. It's very sad. Update: The manager has called me several days in a row to check in on blu. In the mean time there is one current and former client that have reached out to me. The current client says that their dog pees in the house often and is most likely being in a kennel. The previous client indicates they don't come back because their dog has been traumatized as well. I'm not the only client that has indicated concerns to this daycare. I also contacted the owner of the daycare in PA twice and left messages and email and not one return phone call. The experiences at this dog daycare are traumatizing to pets. Also, the company has the tenacity to call other businesses about my review. This is a low blow to me personally as that is unfair business practices. Look at yourself and see how you can improve your business. All clients go elsewhere.

Hotel Sisal Cat Boarding - petboarding - Updated May 2026

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