1. Hotel Sisal Cat Boarding

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Madison, WI

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Hotel Sisal Cat Boarding

5.0 (3 reviews)

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3 months ago

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6 years ago

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5 years ago

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Madison Dogma - Josie with Lindsey

Madison Dogma

(6 reviews)

Greenbush

I've been boarding and hiking my dog with Dogma for 8 years and can't say enough about how…read moreresponsive and conscientious the care has been. Lindsey and her crew are just the best! Barbara Madison

This review is based solely on customer service and communication…read more I reached out to Dogma in February with interest of enrolling my dog. March 4th Phone call with Dogma team member to answer intake questions and share Nova's personality and traits. At the end of the call I was informed the team will reach out to me. March 14th I have not received communication from Dogma so I reached out to follow up. I was informed I should hear from the hiking team within a week. March 22nd I still have not received communication from Dogma so I reached out to follow up again. March 25th I hear from Lindsey the owner and was informed the next step was to schedule a meet and greet on (4/26/22) to introduce Nova and our home to a team member. April 26th Lindsey cancels our meet and greet. Reason was because they were training new team members at the time and didn't have the capacity to onboard Nova. I was told we can schedule another meet and greet in June / July. No meeting was scheduled at this point and time. August 15th I haven't heard anything from Dogma and reach out to follow up on the status. August 31st I still have not received communication from Dogma. I reached out to follow up again via text message and phone call. September 5th I haven't heard back from Dogma. Needless to say, the company is absolutely horrific at communication. Obviously we will seek other services because the lack of professionalism and communication makes me worried about the care they would provide to my dog.

Hotel Sisal Cat Boarding - petboarding - Updated October 2026

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