Best hotel in the world. We've been everywhere and this hotel went so far above and beyond it's…read moreworthy of this review. From the months leading up to our stay to our initial steps into Grindlewald from the train station they thought of every way possible to make our stay extraordinary. We were there from Christmas Eve through the 30th and had the most magical Christmas. They brought a mini Christmas tree up to our room upon request so we could have an authentic Christmas morning with our kids. Staff reached out months prior to find out our son's names and then Father Christmas himself handed out personalized gifts to every child using their full names at a Christmas gathering. Even for the adults was a once in a lifetime experience. Skiing from this hotel location is a Breeze. Couldn't be a better location. The views are incredible. The pool table was one of the huge highlights of our stay. Food is amazing. Breakfast easy and divine. Can't say enough. You meet the owners and their family. You feel the love and care they put into the place. We've told everyone it's a place you must visit!

Beautiful hotel with an amazing view of the Eiger. The hotel is close to the train station and also…read moreprovide free transfers if walking is difficult. We got pickup in a Bentley! Highly recommend getting breakfast with your reservations as their breakfast brunch is really decent. Definitely request room with view of the Eiger as the view is absolutely stunning. We also tried their cheese fondue experience in a gondola and worth the experience.

My family and I are in Switzerland for a few days and we had an amazing experience at the wine…read moretasting. The wine room is beautiful and our sommelier Hank provided a five star experience. Lastly, the wine was excellent!

Where do I start with my favorite hotel I've ever stayed at?…read more So this is in the small town of Grindelwald, and getting here by public transportation is SO easy. You can walk from the station with your luggage, it's not that bad. If you rent a car they also had parking available too! It has everything you need: amazing rooms with views, a restaurant, bar, spa, a FREE laundry room, gym. I knew coming here it would be my time to relax and not really do much as I was traveling other places before. I picked this hotel for many reasons, but basically what I listed above was it, and once I arrived, everything exceeded my already high expectations. I had room 106 and it had the LARGEST patio ever. It came with a double swing, patio seats and table, and where do I even begin with the amenities in the room. A fantastic bluetooth speaker, bathrobes, slippers, coffeemaker, cups, wine glasses, etc. It was the most comfortable room ever. Spa was hands down just as gorgeous as it looks. Seriously message me if you want me to gush more. If you plan on wanting ZERO plans and just hanging around taking advantage of the hotel, this is your spot. The staff worked so hard- Dominique I saw you each morning for my FREE (included) breakfast and she was so attentive and sweet. Roger, my massage was AMAZING. Fabulous technique! I want to hug everyone who was there for my vacation 2/21-25 THANK YOU SO MUCH! If you're on the fence, you shouldn't be! BOOK THIS NO MATTER WHAT you will feel right at home! They even gave me parting cookies at check out, like for real, you guys are just magical.

awesome location, awesome views, awesome buffet…read more The room is cozy, clean, and traditional style. We lucked out and had a little balcony facing the alps and city view. It was majestic. The buffet was plentiful and offered lots of room to sit and look at the amazing scenery. One final plus is they have parking across the street in another parking lot. I think it was only a few euros more, 5? 10? much less than what hotels charge in the city at least.

Wow what a gem! We were in Grindelwald after a long day of hiking and in the mood for some pizza…read more We noticed the terrace of this hotel restaurant overlooking the mountains and walked up and scored tables outside. We ordered a salad and a meat based pizza. The salad was fresh and refreshing. The pizza was excellent on the level of pizzas we had on our 10 day travel through Italy. Service was very friendly. Will try to stay at this hotel in the future.

We stayed here for 4 nights. We were very pleased with the hotel, which has great amenities, on…read moresite restaurant, spa, gym, and an indoor swimming pool. The hotel and room was very clean and housekeeping took good care of the room during our stay. We had a spa date and enjoyed this service greatly after a long day of hiking. At night time there is lots to do without leaving the hotel as their bar stays open until late and they have so many seats where one can sit and enjoy a night cap. Walking distance from the lift up to Grindewald first & within a few steps to lots of eateries!

We had a nice stay at the hotel and enjoyed their services. The front desk was helpful and…read moreaccommodating. The hotel is well maintain and kept clean. The location is very central and everything is easily accessible. The hotel provides services of picking and dropping from the train station. They picked us up and dropped us off at the train station. Breakfast was included in our reservations and they have nice buffet style breakfast with lots of great options . The swimming pool is nice to enjoy as a family. They also have a kids play area. Loved their outdoor patio with the beautiful views. I am taking two stars off because the housekeeping never took the towels that I kept on the floor to be taken away and replaced. Instead of replacing the towels that were on the shower floor, they folded the wet towels and put them back for us to use instead of giving us new ones. Also, their hotel restaurant adlerstube - has really bad service. The blond lady is extremely rude, they kept us waiting to order for a really long time. Finally food arrived and it was really good but again no one came to check if we needed anything. Also the check never arrived , finally waiting for a good 20 minutes I went up to ask to pay. Food was good but because of the service it ruins the whole experience . The hotel needs to be mindful of this and make sure they are looking into it.

We stayed in this lovely hotel in Lauterbrunnen in early March. The rooms were charming and unique,…read moreso unlike the large chain hotels. It was clean and the bedding was SO comfortable! Our room had a good sized balcony with table and chair and absolutely breathtaking views of the mountains. The location is excellent, just a few minutes walk to the train station as well as the gondola to ride up the mountain. Also close to shopping at three coop store. Breakfast was included and was excellent. Coffee and tea available 24/7 in the lobby. Staff super helpful. Would definitely stay again!

Loved our stay at this property in Lauterbrunnen. Not sure how/why, but we ended up with the 007…read more(James Bond) suite. Smelled faintly of cigarette smoke (rooms are non-smoking, but they allow smoking on the balconies), but I just kept the window open and that helped. The room was clean and spacious with a beautiful view of the falls. Usually we don't like to eat at the hotels where we stay (unless we have to), but the restaurant here was top notch. Liked it so much we ate there 2 of the three nights we were in town. I had the deer both nights, absolutely scrumptious). Their pizzas seem popular, though we did not have one. Super conveniently located across the street from the train station and next to the cable car up to Murren and next to the Coop Grocery (easy to pick up snacks or a bottle of wine). Not for the faint of heart, though. Dragging our bags up the hill to the property was a job - thankfully we were up to it, but if you're booking keep your fitness level in mind (or maybe the hotel offers some sort of help? I didn't ask.) I would definitely recommend staying here. If ever back in Lauterbrunnen, I would stay again.

I don't know where to start! This is our 7th visit to Grindelwald and each time we have stayed at…read morethe Gletschergarten. The Michel family epitomize hospitality and offer an authentic Swiss chalet experience. They serve a set dinner each evening that is consistently wonderful as well as extensive wine list. Gaby and Gery offer great local hiking suggestions and provide all the tickets there to save time. The property is perfectly located with easy bus accessibility and a nice walk to the bustling areas. We look forward to making many more memories here and recommend it highly to everyone!

Amazing owners and great food. They were so helpful with directions, transportation and excursions…read more Definitely take their advice. Rooms are awesome. Highly recommend!

We asked for dinner recommendations, and several people suggested this spot for its amazing fondue…read more Fun fact: they only serve fondue outside! It was pretty cold, so I asked if they have warm wine in their menu. Our sweet server got so excited! I learned she made it herself--it was perfection. For the main dish, we went with her recommendation, and I'm sooooo glad we did--the smoky flavor in the sauce was incredible, chicken was so juicy, and the spinach was delicious! Definitely a place I'll come back to next time I'm in Grindelwald. One of the best meals of all time!

Cheese fondue: Really good!! Rich, creamy, and great taste. There were lots of things to dip in it…read more Potatoes, bread (of course), pickles, pickled baby corn, pearl onions, and everything on your plate if you want. Nuggets and fries: The nuggets were juicy and tender and perfectly seasoned and breaded with a nice crunch. Fries were good too and they came with mayo and ketchup. Mayonnaise was far better than anything I've gotten in the US. Ketchup was normal. Red rivello: I was very surprised by this drink. It tasted like a smartie made into a drink. Sort of like a the original red bull flavor but a lot better. Toblerone Mousse: This dessert included a scoop of strawberry sorbet, Toblerone flavored mousse, bits of meringue and small mint leaves. The sorbet was delicious, I only tasted a small amount of Toblerone in it but it was still really good and the meringue mixed in fantastically. The mint was a nice touch as well. Environment: We had a great view of mount Eiger and the chairs were comfy. Service: Waitress was enthusiastic and engaging who brought us everything we asked for. Food was brought quickly and everything was cooked to perfection. Overall: 5/5 Incredible place! If you are visiting Grindelwald I highly recommend.

I was somewhat shocked by the negative reviews. This hotel was absolutely perfect because of the…read morelocation/view. Nestled just next to the train station, it was so convenient to come/go. There weren't a ton of eating options, but we managed. Staff were extremely friendly. The room was small, but for a single and only one night, it was fine. The bathroom is definitely small, but seems perfect for Europeans since I didn't see a single person overweight there. Staff were honest and helpful for planning a visit to Jungfrau. The view is just out of this world. For the price, this was WELL worth it.

Great location if you are arriving by train since since right smack by the train station. Hotel is…read more3 star and has seen better days. The price is moderate and the view is breathtaking. Complimentary breakfast is included however he caveat here is that it's not the best. It's crowded sit where you like sort of situation. Rowdy guests with kids with loud voices are not my scene specially early in the morning. It could be better. Service is hit and miss.

Welp, we didn't stay here but we sure ate here. It was our first night in Murren. I wanted to try…read morethis place out. Again, like this was an experience of a lifetime and OMG wow. The service was great, the view was incredible, and the food. WOW. We had the prawns to start, and their bread was amazing. I mean this place was crazy delicious. We had a mushroom ravioli that was out of this world, and a diablo chicken. I mean all this was so delicious and just fantastic. We did have something for dessert, but I don't have the photo for it. It was probably delicious as well. I would love to come back and check this out during the winter time. The patio was the best way to finish out our meal. See photos for some of what we ate. :)

We stopped by the restaurant at Hotel Eiger during a quick trip to the beautiful mountain village…read moreof Murren. It was past lunch time but they were still serving food. They are open throughout the day so that was great. The cream of tomato soup and Indonesian vegetable rice were very well presented and soothing on a cold, rainy day in the mountains. Prices are exorbitant but that is expected when you are in such a remote town in Switzerland. Service was quick and friendly by Swiss standards :)