I couldn't give less than 1star. Also, I didn't realize that I did not finish my review during the time of my stay. Travelled throughout Europe for 23 days and I must say this "4 star" hotel was by far the WORST! We stayed from Aug 29 to Sep 2 (only because that was when the manager would have time to speak to us). Maybe it was my fiancé and I looking young or being Americans, but it led to all but 2 hotel staff to be rude, but our experience here was by far TERRIBLE! Hotel Fiume, you really ruined my first time visit to Italy. :( FIRSTLY, the staff had attitudes and loved to argue when we had an issue with the lack of AC in our room and not to mention the heavy smell of cigarettes (rm 474). The staff told us the AC works PERFECTLY and is blowing cold air. My body does not handle heat well, and I get bloody noses if it is too hot. Well, the 5 days we were there, I had it twice. SECOND, when my fiancé was able to switch rooms at 3am with a kind old gentleman working the late night shift, we went from a large bed to a small 2 twin separated bed. I must say the A/C worked much better and the room did not smell. We were diagonally across the way (forgot the rm number). As we would have stayed in that room, we really wanted the balcony we paid and requested for. Next, when we went to see if there was another room similar to our first room (w/o the smell & better A/C) we were told the hotel was fully booked except the suite (pictured as their regular rooms). To our dismay, we agreed to take our old room back and deal with it. Well the morning staff on 8/30 told us our room A/C has been fixed and looked at by maintenance and someone has checked into our room at 8am. The PROBLEM here is that we were told the night before that maintenance does not come until 9am and you cannot check in until at least 12 noon because the cleaning staff starts at around 9am. SO we spoke to the head of cleaning and Asked him to show us our old room back at 8am and to our surprise, NO ONE WAS CHECKED IN AND THE STAFF LIED. We went down to tell the staff we are going back into our old room and dealing with the smell and lack of air and want to speak to the manager. Apparently she was not around to speak to us until Monday 9/2. So we stayed an extra 3 days just so we could speak with her. Since our check out day was originally this day, they apparently booked our room for someone and the only thing available is the suite. Another €125 more. So, in order for us to be able to get in contact with the manager, we stayed in the "last" remaining room until Monday. Fast forward all nonsense to Monday. We were told she would be in at 9am, so we go down to speak to her at 9:30am (to give her time to settle in her work day) but apparently she IS NOT available until 11am. We expressed our concerns with her and she asked us if we would give the hotel another try and she would accommodate us. I did not want to stay as we have had so many issues and had to extend our stay instead of going elsewhere because we did not sleep properly. She asked us and said to stay at least one more night on her. So we talked it over and said we will stay another night. We go to let her know but she is gone and we asked for her at front desk. The front desk said he will give our room back at €250 a night. To our surprise it was more than what we paid the other nights and the manager said she would accommodate us. NOW suddenly she is available to tell us she just wanted us to stay but is charging us full price and is not accommodating us on her. We asked why we would stay another night when we could find an actual 4 star hotel at around the same price or cheaper and in town. Well, we didn't stay and we FOUND ANOTHER HOTEL near the train station that was 4 stars and had a way better included breakfast and close to transportation to explore. I implore you to not stay here, or at least have a much better experience than we did. read more

My reaction on my first visit more than a year ago was primarily disappointment at the location, seemingly far removed from the tourist attractions of Rome. But having returned to this and other hotels in this area on numerous occasions since then, I have come to consider the location a big positive rather than a negative. The hotel itself is reasonably pleasant: clean, updated, with rooms that, if not spacious, don't feel cramped. Bathrooms are modern and functional with a rainhead shower in a stall larger than the often seen coffin-sized booths. And the roof terrace on the fifth floor, open to guests, offers is a quiet sanctuary Also on the plus side I should add the thoughtful treatment I received on my arrival. As is common with early morning arrivals, my room was not ready. But the front desk receptionist went out of his way to get my room cleaned as soon as possible and by 10:30 my room was ready. The dreaded 'wait- until-3PM' requirement was thankfully avoided. At the same time the staff falls short in some other areas. Requesting restaurant reservations before leaving the hotel in the morning, I always had to actively check the status of the request. No message was ever left. And sometimes reservations had not been even attempted. Also don't plan on wearing to dinner that shirt you sent to the laundry that morning. At 9:30 PM there was a knock on my door (despite the "do not disturb" sign I put out). It was my shirts, finally. I was told this was routine. I was also disappointed by the lack of any health facilities on site. But most annoying was their wifi internet service. The wifi signal was always low or very low and at times not accessible at all. And the signal was sloooooooow. What's more, several times a day I was frustrated to no end by work interruptions as their system required you to log in over and over again. What about location? It is removed from the Rome's central tourist areas. However 1.50 euros buys a 15 to 20 minute bus ride to those areas on either the 62 or 63 bus lines, stops for which are less than a five minute walk from the hotel. And if like me, you think of Italian cuisine as one of Rome's main attractions, the hotel's locations turns from a negative to a positive. The best food is found, not where the tourists go, but where the locals go. And the locals definitely do NOT venture into the heavily touristed city center. Many of the favorites of my food-loving business associates who reside locally are within walking distance of the hotel. Sicilian and Sardinian seafood houses are especially good. Check these out as a start: Osteria Via Mantova*; Eleanora d'Arborea; Piazza Caprera*; Capo Boi; Oseriadell 'Arco; (* these two specialize in raw seafood - salmon carpaccio, tuna tartare, raw shrimp, etc) And when it comes to good Italian food, think outside the restaurant box. For directly across the street from the hotel is a gourmet food store. Il Fornaio carries Italian cheeses you don't often find back home (gorgonzola dulche (sweet), ricotta pecora (sheep's milk), Robiola cream cheese, pecorino with truffles, etc.) and Italian meats (varieties of prosciuttos, coppa, soppressa, salame, etc,), also prepared foods (quite good eggplant parmesan) and freshly baked breads. To this add a bottle of Italian red and you have a feast for a relative pittance. The attached photo below shows an Italian meal for two or more for around 20 euros (photo clockwise: San Danielle prosciutto, mascarpone-gorgonzola, grilled peppers and eggplant, Tuscan melon, freshly baked bread rolls, ricotta pecora, robiola nonno nammi cheese, and slices of porchetta). An even larger selection of meat and cheeses can be found a few blocks away at the DOC Tevere market on the other side of Via Salaria at Via Isonzo. So between the food markets and the restaurants, the Fiume neighborhood will serve your appetite well. read more

So I stayed here for 3 nights during my stay in Rome. It is a nice boutique hotel close to many cafe's and restaurants. During our arrival, check in went smoothly. The decor in the lobby is beautiful and the hotel itself is kept quite clean. Upon entering our room we were pleased with the layout and decor. The only flaw about this room was the shower. I don't know if all European showers have such a difficult showerhead that makes it impossible to shower without water flowing all over the bathroom floor. Luckily, we managed and it wasn't anything that ruined our experience. read more

Excellent location, 20 minute walk to Roma Terminal, 25 to Spanish steps, great shopping and other main attractions. Hotel staff accomodating, my luggage was left (by airlines) in the states, the hotel staff took initiative to make contact with airlines and explore ETA. Beautiful rooms, hardwood which is my personal preference, amazing shower, great selection of breakfast food. Shall I ever return to Rome I would certainly stay here again. read more

We booked a Europe trip thru Gate 1 travel and we picked Hotel Fiume among their other recommended hotels. Stayed here for 3 nights. We also visited London and Paris before we went to this. It was the best one compared to the two. Very spacious and cozy. I asked for iron and they gave me one in no time. The elevator was super small (we barely fit our 2 luggages, can u imagine) but it's still great. Nice big bed, big bathroom and nice balcony. Fridge present, no microwave but we didnt need one. Nice wall color and design, really romantic and relaxing. We had a great time!!! Highly recommended! read more

Very friendly staff. Concierge speaks English very well. Located away from the crowded tourist areas. Really great breakfast and exceptional service. Many restaurants and markets very close by. Happy hour at the hotel was a nice bonus. Really enjoyed this Hotel's location. read more

Great Modern Hotel with clean rooms and nice bathroom, Fabulous breakfast with do it yourself cappuccino machine that does a great job. Prepare your own fresh orange juice. Very helpful desk staff. read more

This hotel was great! First and foremost, the beds were very comfortable...best beds we encountered during our whole stay in Italy. The location was great...walking distance to Villa Borghese Park and easy access to transportation to other sites. Plenty of great shops and restaurants nearby. The hotel does have free WiFi, but our connection was intermittent at best. This is the only negative thing I can say about our stay. Our stay included an amazing breakfast buffet each morning which totally exceeded my expectations. In the US, most of the time hotel-provided breakfast means cold cereal, pastries and toast. This buffet included scrambled eggs, bacon, a large variety of fresh fruits and juices, pastries, breads, meats and cheeses, etc. Top notch! Probably the best feature of the hotel was the staff. The service was well above and beyond our expectations! read more

The service/ staff are phenomenal. I had the best stay here. Would recommend it to anyone. The kindest I received from the staff was amazing and is the best hotel I've stayed at in Europe. The kitchen staff are amazing as well as the front desk. The cleaning staff are also amazing. Worth every penny. All of the tourist attractions in Rome are spread pretty far apart so the distance didn't make a difference. I rode a bike ( I recommend obike) and it was a great way of getting around. I was extremely comfortable here and overwhelmed by the kindness of the staff. read more

We stayed 11 nights and everything was fantastic -- delicious breakfast, great service, friendly staff, charming room, IMMACULATE (and I am very particular). It's only limitation -- it's walkable but not right in the middle of major attractions. But it's a great neighborhood with lots of stores and resturants. Highly recommended. read more

We stayed in an Executive Room with the bonus of a private terrace for 7 nights. As it was a special occasion, the hotel kindly upgraded us to the 5th floor. We were so pleased and it made our first holiday in Rome very romantic. Although I would say the private terrace is not an essential, as the main terrace is lovely as well. Good for sunning yourself or evening drinks. The room was spacious, bed big and comfortable, bathroom huge, and a mini fridge was useful for keeping water/food cold. Air con was an absolute essential in 30 degree heat. The staff were very quick to respond whenever we need an iron/towels etc, and even brought cocktails up from the bar for us. Simon who met us on the first day was very helpful in suggesting some nearby restaurants and best bus/metro routes for sightseeing. Alberto was our cocktail waiter who was really friendly and brilliant at making anything we wanted. The additional apertif snacks were also very tasty. The breakfast buffet was expansive with cooked items available, along with pastries, cereals, and fruit. The coffee machine actually made nice coffee! The only thing that could be improved is the wifi - it was impossible on some days to get on the network, and when it did work, it was a very weak signal. So not ideal if you are here to work. Oh and the major thing missing was the hot tub on the roof. We were very disappointed after seeing photos on Trip Advisor. But all in all, a wonderful stay in a lovely hotel with friendly attentive staff. read more

This is lovely boutique hotel, in a very nice area just near the wall of the old city, great delis, wonderful local supermarkets and restaurants are close by and within walking distance of the main city shopping, tourist areas, or catch a local bus if you do not feel like the walk. The rooms are very good in size and nicely appointed and with the three of us in the one room( us and our 19yr old daughter) we did not feel cramped at all which was very much appreciated , although perhaps my only criticism would be that there needs to be more lighting in the bathroom,( ladies will understand). The reception staff went out of their way to help with directions and any other information, the breakfasts included in our rate were a nice way to start the day. We bought the Roma pass from the local tobacconist which gave us free travel on public transport and admission to selected attractions. There were many highlights that stood out, but if I had to select one it would be Gelateria Della Palma,(just near the Pantheon. on via della Maddalena). Gelato at it's best, 157 or more varieties to die for (remember to pay the cashier first for a cup or cone and how many flavours ) I would recommend Hotel Fiume to anyone staying in Roma. read more