Just returned from a week at Coral Mar - it was a wonderful experience!…read more The grounds are beautifully kept and lush. The entire resort is scrupulously clean. Our room was spotless and the a/c was super cool. A 5 liter bottle of water was chilling in the refrigerator when we arrived. We loved the staff and the pool was fabulous. I would highly recommend especially for seniors and families with small children. It's definitely not a party hotel. Located on a lagoon instead of the beach, it's the perfect place for a quiet, relaxing vacation.

Out of the main part of Cancun but beautiful small resort great for relaxing, helpful staff with a…read more great little bar restaurant that has fresh food run by Carlos and his wife. You looking for the crazy stories of Cancun most likely not your type of place looking quiet getaway you will love it here and taxi are always available.

We stayed here for a few nights. Unfortunately, our flight got canceled, and we got in a day late…read more While I totally understand why, they wouldn't accommodate us by pushing our stay back a day. Update: we've come back a couple more times. We have had good experiences every time we have come here. The kids find the slide boring after a couple rides. They have some activities during the day stuck a beach volleyball that is fun.

DO NOT STAY HERE! We stayed at The Westin Lagunamar Ocean…read moreResort Villas & Spa expecting a high-end experience and got the exact opposite. We arrived late and asked for bottled water, and were told to just drink the sink water... in Mexico. That alone set the tone. I also repeatedly emailed our concierge for assistance and received no response whatsoever. Our room smelled like mold, and the sheets were damp. Housekeeping replaced them, but the odor and overall condition never improved. Not what you expect at this level. Then it got worse. We had two rooms, one at this hotel and one at a neighboring hotel where a large group of our family was staying. That other hotel requires wristbands, which we had, so security here assumed we didn't belong, even though we had rooms at this property. At the pool, they approached us publicly and repeatedly questioned us, over and over, in front of everyone. No attempt to verify privately, no discretion, just standing over us and making a scene. It was humiliating. Then it happened again. While checking out, we crossed back onto this property to retrieve our luggage that they were holding. Security stopped us again and treated us like we were doing something wrong, only to confirm, once again, that we were legitimate guests. Two separate incidents. Same behavior. The level of aggression and lack of professionalism from security is completely out of control. This is not how paying guests should ever be treated. This wasn't just a misunderstanding, it was a failure in how guests are handled, and it happened more than once. We will never stay here again.

Best lobster i've ever had. I was tipsy when i ordered it and i was never told the price. It was…read moreexpensive but the most delicious lobster. The drinks were delicious, service was great. Just remember it's fresh sea food and you're on vacation. Thank God the hubby ordered fish tacos only. Moral of story is ask for prices when drinking to much! It was a shock to know how much i paid but it was delicious lobster!! I would go back!

So perfect for a girls trip. Great owner and all of the staff as well. Beautiful, quiet unless we…read morewere singing 80s songs, well appointed. We were so so happy with everything.

Hello all, We spent 5 nights at the Dreams Vista Cancun Golf…read more& Spa Resort. Overall, our experience was OK--not bad, but certainly not outstanding. While the resort offered a decent package of restaurants and services, it didn't quite meet our expectations based on previous stays at other all-inclusive locations. If you're considering this resort and don't have much prior information, it's best to manage your expectations. Some reviews come from guests experiencing all-inclusives for the first time, so their reference points may differ. Here's a summary: The real standout here was the staff--they were consistently friendly, welcoming, and helpful throughout our stay. We genuinely enjoyed interacting with them. Bar service was prompt, and the drinks were good. The staff also did an excellent job keeping the property and beach areas clean and inviting. For staff alone, I would give them 5 stars (out of 5). If you're hoping to play golf at the nearby course, keep in mind that feedback from other guests indicates the course was in poor condition and not recommended. While I didn't play myself, a group we spoke with chose to book elsewhere after their experience. Note that the golf course is not managed by the resort, so check detailed reviews prior to booking a round. There are other options in the area. Overall, based on a golfer's perspective: 2 stars. The location works well enough, but don't expect to find much within walking distance for exploring. If you want to see more of the area, you'll likely need to rely on Uber or a cab. I did walk around and enjoyed learning about the local culture, though it turned into a 10-mile trek. Overall: This part is subjective. No rating. The biggest letdown was the restaurant dining. While we're not picky eaters, we do appreciate good food. The buffet offered plenty of choices, so you'll likely find something suitable for adults and kids alike. I had breakfast there daily and ate dinner a couple of times. It was fine--not memorable, but not disappointing either. Once again, the staff was great. Just keep expectations realistic for buffet dining. Overall: 4 stars Restaurants. We tried both the Asian and Italian restaurants. The Asian restaurant was acceptable--the food matched our expectations, but nothing stood out as exceptional. Our friends paid extra for the grill table (steak and lobster for $25), but they regretted the expense, feeling it wasn't worth the additional cost. Overall: 3.5 stars (excluding the grill table) The Italian restaurant was a real disappointment for us. The service was excellent, and our server was attentive and well-deserving of a generous tip. The basics--salad, bread, calamari, and included wines--were fine. However, the beef entrée I ordered was so poor in both taste and presentation that I couldn't tell what cut it was, or even if it was real beef. My friends tried it and agreed it tasted like a processed meat product rather than actual beef. The other dishes were just OK; nothing impressed us. Overall: 2 stars.

This resort is beautiful. Stayed here for 5days for a wedding. Got a preferred club plunge pool…read moresuite. It had an amazing view and the customer service was impeccable.. The spa was the best part of the stay. I ended up going twice. The staff is spot on. The entire place was clean. Room 9/10 Amenities 9/10 Spa 10/10 My A/C in my room broke and it was fixed really fast. Also, the floor I was on had different keys than other floors so my key would not work for me to get into the Preferred Club. No one figured this out til day 3 and then issued me an extra key. I was not impressed with the food at all. The buffet and taco bar saved my life... The wedding was handled outstanding and the dj was able to play everything we wanted to hear

A whole lot of AWESOME packed into a small footprint!…read more All in all a great experience. The desk crew was friendly and efficient. We had a corner suite in the altitude tower and it was wonderful with a large balcony and wrap around windows. The room was very nice, spacious and clean. Bed and chairs were very comfortable, shower had great pressure. The resort had a huge beach next to the breakwater, so the ocean is a bit calmer in that corner. Plenty of space to lounge around all day, do it, really! The resort has several pools, my favorite was the infinity pool over the beach, very relaxing. All the pools and beach had guys taking drink orders, loved it. As for food several great options. The breakfast buffet at the O restaurant had a huge spread, no matter what you were in the mood for you were covered. For lunch the grill place over the main pool is the place to be, Everything we had there was delicious. Try the passion fruit cevicha, heaven on a plate. For dinner the Asian fusion restaurant has a great hibachi, the chef was possibly the best I have seen yet, very skilled and entertaining. The food was well seasoned if not a bit salty, but very good. The resort packed a lot into a relatively small footprint, well maintained and taken care of. I highly recommend it.

New Year girls trip. It was all inclusive. I'll start with negatives. On both sides, Reflect &…read morenewly designed Altitude, there's only 1 elevator. After mid weekend it took an average 15 minutes to get to the lobby! I'm not a big lover of buffets so I wasn't thrilled that the main restaurant always had 1. Others you would have to make a reservation. We made a reservation at Ayambi (spell check) restaurant for habachi. Why'd we get seated at a regular table? Not where they actually grill the food. They don't use straws at all. I know..let's save the turtles but what about cardboard straws? I watch how they washed cups at the bar.. Literally in soap water & back on the shelf..no heat..no sterilization..I bought my own cup to use. There really isn't entertainment. I was there a total 4 days& there was a live music band 1 night & not too flattering. My girls & I brought our own speaker for music when lounging at the pool, cabana, etc.. Positives I loved the set up & the fact that's it's on the beach. The best part is location. It was literally a 5-7 minute walk to the strip where the clubs, shopping, and action is. The spa is pricey but the sauna was awesome! I had room credit but in town are cheaper massages. Once I finally realized all the restaurant choices, i was a happy fat gal. There's food& drinks provided to you on the beach, by the poolside .. Really anywhere. There's soda & water in your room refrigerator & room service for late night hunger. The Cabanas on the beach made me feel like it was VIP service. Make sure you go to Chedraui supermarket. The liquor is mad cheap!

So, let me get the negative out of the way: I I have been…read moregoing to Cancun for years. Actually we went to Mexico and lot when we were younger and I have never had tummy problems. Never. So, the first day I was here I ordered chicken tenders and fries(because Im a toddler) because I didn't want to leave for food. After eating it I was a little queasy and threw up a bit and thought nothing of it. Especially since the food was cold when it arrived. Next, I ordered a plate of pineapple and an hour later I was projectile vomiting in the bathroom I almost didn't make it. However, my body was trying to get rid of those toxins so quick that I threw up so hard so many times my ribs on my left side were bruised. I mean to the point where laying down was the only thing that barely helped the pain. I had Ibuprofen delivered to my room which I know is harsh on the stomach but I needed pain relief. I had to have the people in the airport help me. I should have gone to the ER when I came back home but I didn't. I'm still sore. I know it's sick........... but I would come back here again because I love the room, the pool, the view, the staff, the vibe, and the price! I will wait a few months but besides almost offing me with the room service I loved every other aspect! Not too many kids either. It was a bit loud at times when people came back from partying. Other than that I really did love this place.

If you are looking for an affordable hotel at the beach than this is the hotel you are looking for…read more I didn't pay a high price for my week here, so I was not expecting a five star treatment either. It's clean, safe and centrally located. Walking distance to restaurants, stores and clubs. Swimming pool was clean and family oriented. To me, the food was overpriced so I decided to walk out to the restaurants outside the property. Cocktails are served in disposable plastic cups. The only thing that really bother me was the "concierge " that they assigned you. Almost every time we stepped into the lobby, they will approach you and will try to sale you discounted activity packages. I was on vacation and did not have any intentions on following any of their schedules. Other than that, the rest of their staff were friendly and helpful. I would recommend and I would stay here again.

This is a kitschy person's dream home! We booked here for four reasons -- price, privacy, pool, and…read morekitsch! Price - ~$100 cheaper than many of the other other single family homes were were looking at. Privacy - a single family home! We were done with the resort life and wanted a place to ourselves for our honeymoon. We had a few tourists peering over the wall but that comes with the territory. Pool - a private pool! We loved coming back at 3p (when things cooled down a bit) and floated around for a few hours. A great feature! Kitsch - come on, a house that looks like a shell?!! It was little mermaid come to life. We enjoyed our time at the Casa Caracol but be warned - the inside is a bit dated and the birds that rest on top of the shell (above the second story bedroom) will wake you with their squawking as early as 6a! If that doesn't bother you, park your golf cart in the paved spot outside the fence and enjoy the fun!

Thank you to For Handicap Travelers for making out trip to Mexico run a little smoother!…read more They have all types of equipment such as scooters, wheelchairs (regular and beach), as well as bathroom and shower aids for rent that will help anybody with mobility issues and staying in the Cancun area. I was able to easily place a rental for a beach wheelchair online and by the time we arrived to the resort the handoff with the driver was super seamless. After a day or two, we realized that we actually were in need of a regular wheelchair instead of a beach wheelchair and they were able to do a same day swap. I am new to navigating the world of traveling with elderly + people with disabilities and this made our trip so much easier. I am so thankful that a service like this exists so we could all enjoy our vacation and rest a little bit easier.

This is a cool beach front bar and hookah lounge. While it is a part of the all-inclusive Paradisus…read moreresort, this is one of few areas that is non included (extra charges apply here). It's a laid back palapa style bar, service is very good like the rest of the resort, and the view is amazing!!

This place has an amazing view and various hookah flavors to choose from. I had a bad experience…read morewith one of the servers and after meeting Laura she changed the quality of my experience. She was very attentive and I recommend any guests who visit to ask for her.

This hotel isn't all that great. It was among one of the cheapest hotels I could find within a few…read moredays and I see why. The staff are nice and welcoming. The lobby entrance and view of the lagoon is the best part. You can catch the sunset here in February. And that's where the positivity ends. I didn't pay for breakfast or order any food at their cafe so I cannot speak on it. Breakfast is 300 pesos per person. They sell Starbucks coffee. Nearest Starbucks branch is a 24 minute walk. There is a pharmacy within walking distance but not like a 2 minute walk. There are some nearby restaurants but not many. My room was facing the street, which I don't recommend if you're a light sleeper. On my 1st night, the room smelled of mildew and remained that way throughout my stay. They use mainly cheap, MDF furniture and you can use how it's wearing off. Some of the beddings had small visible stains, which is gross to me. I would expect that from a motel. The wifi can be slow from the room during the day and sometimes at night. You're better off staying in the lobby if you want faster wifi. There's a small fitness center with a decent amount of equipment to workout. It faces the lagoon. Feels better when the sun is not out, hiding, or about to set since the windows aren't tinted. The bathroom shower never got hot during my stay. It was either semi-warm or on the way to being cold. The TV has mainly Spanish audio on most channels. But there are a few channels in English. No fridge or microwave in the room. Not sure why. Probably because they want you to buy food from them. If you want to book tours, there's a concierge desk in the lobby available from 8 am-4 pm. Some tours require a day in advance booking. I want to say their prices are higher. The nearest R1/R2 bus stop heading to Hotel Zona is a 3 minute walk. Going to downtown Cancun is right across. Both buses is 12 pesos per ride per person (or $1 USD). Runs from 5 am to 12 am. They seem to run pretty often no matter the time of the day. The nearest public beach is a 5 minute walk and has a bunch of seaweed. The seaweed makes the beach look less attractive but people are there. If I ever visit Cancun again, I have no desire to return to this hotel.

This hotel is badly need repair, nothing in the hotel is working, no hot water, mold on the ceilingread more