My first all-inclusive resort experience, and it's so good that I think it would be hard to top…read more Six days and 5 nights is a good length to stay with children. Besides the price (extra $127/night for a toddler), we had a wonderful experience - the food (both quality and variety), the well-kepted grounds, the amenities (Kid's Club, gym, pools) and the service are all top-notch. Food: there are food available from 6AM to 11PM. Some places I visited multiple times are: The cafe (opens from 6AM to 11PM) - coffee, tea and Frappe available all day. I usually stopped by after the gym (yoga near the beach at 7AM) to grab a iced latte and freshly baked pastires (dulce de leches cruffin is my favorite). Habaneros (opens from 12-6PM) - this is a casual spot serving tacos and ceviche on the beach. Even my toddler enjoyed the mixed ceviche with octupus. I enjoyed the ceviche, salmon toastada, and octopus tacos, while my toddler playyed with sand on the beach next to the table. Moongate (opens after 5PM) - the only restaurant that requires reservation, but for Teppanyaki ONLY. We were able to make a reservation for 5PM about 3 days in advance. The Teppanyaki chefs are all super energetic and made the experience fun for both kids and adults. We went back for dinner, and enjoyed some Asian Fusion dinner of ramen and sushi/rolls. My favorites include Short-rib, Teriyaki Salmon and the Omakase Nigiri. Trade Winds (opens for breakfast and dinner) - best steak in the resort. Last but not least, it took me 3 days to find my non-alcoholic drink of choice - strawberry mojito. I'm not a fan of the pina colada here, just FYI. One thing I don't like is the dolphins in captivity. I know it's a major attraction of the resort, and my kids honestly enjoyed watching the dolphins swim around and being trained. But it still makes me sad to see them contained in such a limited area.

One of the best vacations I've ever taken. 6 days here and it flew by so quickly. Everyone in my…read moregroup said the same thing. The property is MASSIVE. There are about 7-8 different restaurants and they all have their own theme/specialty. For the most part, the food here is amazing.. Like, I would come back as a regular paying customer. The people who work here appear to have a lot of pride and certainly make you feel well cared for. The service has been nothing but amazing. Highly recommend renting a cabana for a day or more. It comes with its own food/drink service (although sometimes we didn't see them for long stretches of time). You also get a free 5 minute facial for two people and two complimentary coconuts. Highly recommend because the bench chairs get taken up early in the day with people who simply put towels on them and walk away. The views here are amazing. The water is warm and blue. Everything I learned about cancun was real lol. I'd definitely come back here again in the future!

We book this hotel because of our timeshare. The staff are all very friendly and very willing to…read morehelp. Although the hotel is little old and not as much activities like the other hotel offers we definitely have a wonderful experience and we love that our room is located just outside of the pool and beach area . They also have a convenience store which was nice and we can buy eggs, bacon, bread etc for our breakfast. The room has a good size kitchen, stove top, microwave , toaster and kitchen utensil which was very good for us since my son likes simple things and we can easily make it and less expensive ad well:) One thing I like most also is because of our room location we can just have breakfast in our balcony and see the pool and the ocean and walk while see my son in the balcony which is amazing! Today is our last day but we are definitely coming back to Cancun. The one thing we don't like so much is the pillows and the bed little hard it hurts our neck. Other than that we had a great vacation :)

They upgraded us to a suite when we went before the holidays. It was incredibly well designed. I…read morejoked with my boyfriend that I would design my future apartment this way. Breakfast buffet was included which was amazing. The down side is that the hotel faces north. It blocks its own sunshine. So the pool doesn't get any sunshine until about 11am and then it's in the shadow from 4:30pm onwards. The beach outside the hotel is very shallow. The water will reach your knees for quite some distance until there's a drop. I'm not sure if this is naturally occurring or man made. It is also far from the other hotels where they typically provide water sports (jet skis, parasailing etc). They provide airport transportation at 350 pesos per trip. This is much cheaper than hiring a private car.

Best lobster i've ever had. I was tipsy when i ordered it and i was never told the price. It was…read moreexpensive but the most delicious lobster. The drinks were delicious, service was great. Just remember it's fresh sea food and you're on vacation. Thank God the hubby ordered fish tacos only. Moral of story is ask for prices when drinking to much! It was a shock to know how much i paid but it was delicious lobster!! I would go back!

So perfect for a girls trip. Great owner and all of the staff as well. Beautiful, quiet unless we…read morewere singing 80s songs, well appointed. We were so so happy with everything.

So, let me get the negative out of the way: I I have been…read moregoing to Cancun for years. Actually we went to Mexico and lot when we were younger and I have never had tummy problems. Never. So, the first day I was here I ordered chicken tenders and fries(because Im a toddler) because I didn't want to leave for food. After eating it I was a little queasy and threw up a bit and thought nothing of it. Especially since the food was cold when it arrived. Next, I ordered a plate of pineapple and an hour later I was projectile vomiting in the bathroom I almost didn't make it. However, my body was trying to get rid of those toxins so quick that I threw up so hard so many times my ribs on my left side were bruised. I mean to the point where laying down was the only thing that barely helped the pain. I had Ibuprofen delivered to my room which I know is harsh on the stomach but I needed pain relief. I had to have the people in the airport help me. I should have gone to the ER when I came back home but I didn't. I'm still sore. I know it's sick........... but I would come back here again because I love the room, the pool, the view, the staff, the vibe, and the price! I will wait a few months but besides almost offing me with the room service I loved every other aspect! Not too many kids either. It was a bit loud at times when people came back from partying. Other than that I really did love this place.

If you are looking for an affordable hotel at the beach than this is the hotel you are looking for…read more I didn't pay a high price for my week here, so I was not expecting a five star treatment either. It's clean, safe and centrally located. Walking distance to restaurants, stores and clubs. Swimming pool was clean and family oriented. To me, the food was overpriced so I decided to walk out to the restaurants outside the property. Cocktails are served in disposable plastic cups. The only thing that really bother me was the "concierge " that they assigned you. Almost every time we stepped into the lobby, they will approach you and will try to sale you discounted activity packages. I was on vacation and did not have any intentions on following any of their schedules. Other than that, the rest of their staff were friendly and helpful. I would recommend and I would stay here again.

We stayed here for a few nights. Unfortunately, our flight got canceled, and we got in a day late…read more While I totally understand why, they wouldn't accommodate us by pushing our stay back a day. Update: we've come back a couple more times. We have had good experiences every time we have come here. The kids find the slide boring after a couple rides. They have some activities during the day stuck a beach volleyball that is fun.

DO NOT STAY HERE! We stayed at The Westin Lagunamar Ocean…read moreResort Villas & Spa expecting a high-end experience and got the exact opposite. We arrived late and asked for bottled water, and were told to just drink the sink water... in Mexico. That alone set the tone. I also repeatedly emailed our concierge for assistance and received no response whatsoever. Our room smelled like mold, and the sheets were damp. Housekeeping replaced them, but the odor and overall condition never improved. Not what you expect at this level. Then it got worse. We had two rooms, one at this hotel and one at a neighboring hotel where a large group of our family was staying. That other hotel requires wristbands, which we had, so security here assumed we didn't belong, even though we had rooms at this property. At the pool, they approached us publicly and repeatedly questioned us, over and over, in front of everyone. No attempt to verify privately, no discretion, just standing over us and making a scene. It was humiliating. Then it happened again. While checking out, we crossed back onto this property to retrieve our luggage that they were holding. Security stopped us again and treated us like we were doing something wrong, only to confirm, once again, that we were legitimate guests. Two separate incidents. Same behavior. The level of aggression and lack of professionalism from security is completely out of control. This is not how paying guests should ever be treated. This wasn't just a misunderstanding, it was a failure in how guests are handled, and it happened more than once. We will never stay here again.

Just returned from a week at Coral Mar - it was a wonderful experience!…read more The grounds are beautifully kept and lush. The entire resort is scrupulously clean. Our room was spotless and the a/c was super cool. A 5 liter bottle of water was chilling in the refrigerator when we arrived. We loved the staff and the pool was fabulous. I would highly recommend especially for seniors and families with small children. It's definitely not a party hotel. Located on a lagoon instead of the beach, it's the perfect place for a quiet, relaxing vacation.

Out of the main part of Cancun but beautiful small resort great for relaxing, helpful staff with a…read more great little bar restaurant that has fresh food run by Carlos and his wife. You looking for the crazy stories of Cancun most likely not your type of place looking quiet getaway you will love it here and taxi are always available.

This is a kitschy person's dream home! We booked here for four reasons -- price, privacy, pool, and…read morekitsch! Price - ~$100 cheaper than many of the other other single family homes were were looking at. Privacy - a single family home! We were done with the resort life and wanted a place to ourselves for our honeymoon. We had a few tourists peering over the wall but that comes with the territory. Pool - a private pool! We loved coming back at 3p (when things cooled down a bit) and floated around for a few hours. A great feature! Kitsch - come on, a house that looks like a shell?!! It was little mermaid come to life. We enjoyed our time at the Casa Caracol but be warned - the inside is a bit dated and the birds that rest on top of the shell (above the second story bedroom) will wake you with their squawking as early as 6a! If that doesn't bother you, park your golf cart in the paved spot outside the fence and enjoy the fun!

Worst resort in Cancun. The staff is rude, non-accommodating and when I tried to purchase the all…read moreinclusive pass the desk clerks gave me a hard time because I asked them a total in American dollars. The room had mold on the ac vents. Curtains out of date and the penthouse was not clean. The website will lead you to believe that this low budget resort is luxury but it's not. The resort looks like it had storm damage and they want to charge top price for these accommodations. Took 45 mins to get a drink at the pool and my beer was warm. Damn I got tricked. Review the pics.

This is now the Oleo Playa Cancun, while there still projects that are being finished, there is no…read morenoise or workers to be seen. We have a beautiful view of the Lagoon and beautiful finishes, including a rain fall shower head and marble counters. The view of the ocean is breath taking and easily accessed. Food so far has been nothing short of spectacular, well seasoned and decent portion sizes. We have dined ocean front with very friendly service! Quinoa salad was next level on the quinoa spectrum and believe me I eat my fair share of quinoa! Steak and Mahi Mahi for our main course and Tres Leches for dessert!! Love, love, love this place!!

Thank you to For Handicap Travelers for making out trip to Mexico run a little smoother!…read more They have all types of equipment such as scooters, wheelchairs (regular and beach), as well as bathroom and shower aids for rent that will help anybody with mobility issues and staying in the Cancun area. I was able to easily place a rental for a beach wheelchair online and by the time we arrived to the resort the handoff with the driver was super seamless. After a day or two, we realized that we actually were in need of a regular wheelchair instead of a beach wheelchair and they were able to do a same day swap. I am new to navigating the world of traveling with elderly + people with disabilities and this made our trip so much easier. I am so thankful that a service like this exists so we could all enjoy our vacation and rest a little bit easier.