I stayed at the hotel several years ago and had a very nice stay. When I was there last, they informed me of how popular they are and asked if I would like rebook a year in advance for the same week. However, I recently tried to book a reservation and was mishandled several times by the Manager. She repeatedly didn't reply to emails. She told me that they were not taking reservations for the dates I was looking for yet (9 months ahead in peak season/Pride week). Her next week provided me the rates (double what I paid 4 years ago). When I asked if she would put me on a list for their most expensive suite or notify me when they would begin taking reservations, the suite I wanted was now already booked. This all within a few days. Got the very distinct impression she snuck a friend in before anyone else. Not sure how the suite got booked when I requested it on the Friday and she replies back on Monday that it was rented on Saturday. Especially when they "apparently" aren't even taking reservations. Sad to see such a decline. They can't even maintain their website. Stay elsewhere. If this is how the new management is, I'd hate to imagine the rest of the staff. read more