Came to Jakarta for the first time. Got roomnupgraded to a suite since we booked via Expedia and are Expedia Platinum. Room is massive with nice soaking tub. Staff were friendly. Concierge was helpful whenever we needed assistance. Definitely highly recommend. read more

Mandarin Oriental - Moments Restaurant - Hotels Near Me - Barcelona, B

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The hotel is very luxurious & modern. The restaurant is beautiful with gold foiled ceiling and contrasting white and black aesthetics. All the food & wine courses were served with great presentation. They were very flavorful and a good portion for the varied amount of plates. It was a menu with seafood, different types of meat, and cheese. Along with a couple of dessert options. (I was there in Nov 2023. I'm not sure how soon they will change the menu.) It was great to see where the wine came from on the wooden map they brought to the table. It was very good, and there was a varied selection of wine to try. There was an interesting exhibit of the bicycle and jersey from the cyclist and sport the menu was inspired from. The service was excellent and we were given utensils or napkins quickly, as soon as we needed them. As well as jackets and purses having a place to go. read more

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Excelente atención por parte del staff del restaurante, súper recomiendo el cordero y las chuletas de jamón ibérico. read more

Mandarin Oriental - Excelente atención por parte del staff del restaurante, súper recomiendo el cordero y las chuletas de jamón ibérico. - Hotels Near Me - Barcelona, B

My husband fell in love with this hotel because the room has a seating area with a giant flat screen, and a set up home theatre. Lol. This makes him ultra happy and relaxed. There is a spa in the hotel with hot tub , indoor pool and 24 hour gym for hotel guests. . read more

Mandarin Oriental - Located on Passeig de Gràcia the elegant, luxurious is just steps to walk to Gaudi's Casa Batlló and La Pedrera. - Hotels Near Me - Barcelona, B

This review is only for restaurant Moments located inside of the Mandarin Oriental. I waited a week to write this review because I wanted to see how the Management responds after we reported being food poisoned after dining at this two Michelin restaurant on December 30, 2016. We both ordered "the trip" a 14 course tasting menu. This review is not about the food, although the food is okay overall, interesting presentation and service was satisfactory. However, I definitely would not go back again even if I had not been food poisoned. After our meal at Moments, we went to sleep. At about 4AM, my husband and I both woke up feeling nauseated. We started to vomit, we had diarrhea and suffered a fever. We were in and out of the restroom for at least 10 times. A night of hell began for us. How do we know it's the food at Moments that made us sick? Prior to our meal at Moments, my husband and I had different dishes for lunch and breakfast. The dinner at Moments was the only meal we had the exactly same food. Everything we vomited out was food from Moments, nothing from lunch nor breakfast. Also, keep in mind that our breakfast was at 7:30AM and lunch was around 1PM. By 9PM, everything has been digested and we felt fine. My breakfast was a cup of green tea and my lunch was bowl of boiled noodle. We wanted something light so we can fully enjoy our big dinner. On the other hand, the courses at Moments had a high risk of causing food poisoning as it contained raw fish, undercooked pork and other seafood. We were appalled and deeply disappointed by our experience at an establishment that's so highly regarded. Our last day (New Year's Eve) in Barcelona was spent in bed and restroom, we canceled all of our reservations and sightseeing plans. We went back to the restaurant and reported our experience with Food & Beverage Manager Hector Lugo. Hector knew we were flying back to LA and said he would follow up A week later, I followed up with the Manager. As expected, the restaurant would never admit guilt or liability unless a lot of people got sick. However, this is what they offered, "we will be pleased to extend a dining experience consisting of two degustation menus at Moments Restaurant valid for 2017" REALLY?!!!!!!!! This is truly an INSULTING and INSINCERE gesture. Who in the right mind would fly back to Barcelona to eat at the same restaurant that made us so miserably ill and relive such terrible experience in Barcelona??!!! Even if I do go back one day, I would never go back there. What a freaking joke. Finally, just because other customers did not report or didn't get sick, it doesn't prove our food wasn't contaminated. We are culinary explorers in Los Angeles and abroad and we have NEVER complained about food poisoning at any restaurant. In fact, a few days prior to visiting Barcelona, we dined at El Club Allard in Madrid, another Michelin restaurant. So our intention is not to extract something from the restaurant. We are fully aware these fancy meals are costly, we are perfectly fine with paying for them because we enjoy the culinary experience. However, in this particular situation I don't feel justified and I don't think it's acceptable. I am deeply disappointed by our experience and I urge you not to dine at this restaurant. read more

I'm a big fan of Mandarin Oriental and ultimately this one was a disappointment. The good: the room was amazing, the service was incredible, the location is great especially if you like shopping. The spa was incredible, 100% top notch. It really made my stay great and was the highlight of the hotel. You do not need to stay at the hotel to go enjoy the spa. The steam room is cool and unique and the indoor pool is fun. The bad: the entire building was WAY over scented to the point of being offensive, it smelled like perfumes and incense were being constantly applied to all the lobby and hall areas (thankfully not in the room itself). The rooftop pool area was a major disappointment. The dipping pool was ice cold and the vegetation completely blocked the beautiful view you would expect from a rooftop pool area. The fitness center had nice equipment but was very small. Unfortunately I cannot review the restaurant 'Blanc' separately. We came here expecting a 'Michelin experience' since they so heavily market it as the same chef as the restaurant moments, but honestly this was some of the worst food we had in Barcelona. I'd recommend heading down the street for some Tapas instead. The bread tasted stale, the fish was a bit tough and lacked flavor, the dessert was the best part but was something you could get at any bakery across the city. read more

The service was super friendly and helpful. Great view and the music at the rooftop was amazing.one little thing; 7€ for a coke ?! 20€ for a cocktail in a plastic cup ?! Also the cocktails were more expensive then other alcohol. But still a great experience ! read more

Mandarin Oriental - Hotels Near Me - Barcelona, B

The hotel is lovely. A few things I wasn't extremely fond of... the concierge recommended very commercial places which I was very clear I did not want to explore, so that was disappointing. Also, the hotel is very nice but our room that had a balcony, faced a school yard which had children playing at all hours in the morning and in the afternoon. If you wanted to sleep in, forget about it. The noise woke you up. The brunch that was offered was exceptional. They had an assortment of various different foods which was lovely. The service was spectacular. However, they had a private party on the rooftop one evening that my husband and I chose to go view the sunset. We were promptly asked to leave and embarrassed in front of all the people at the party. As guests staying at the hotel, I find this very inexcusable. The manager was also extremely rude to us. I would never return to this hotel. Although there are lovely aspects to this place the negative far outweighed the positive. Unfortunately for us, we will not return here. read more

We loved our stay at MO and cannot wait to stay there again in 2 weeks. David, the concierge, was amazing! When he found out it was my bday, he had our room decorated along with champagne and sweet cake! Thank you David! The breakfast buffet was wonderful as well...tons of fresh fruit! read more

Definitely not a 5-star experience... It took a REALLY long time for them to bring up our luggage. We actually had to call down and ask where our bags were. Compare this to Park Hyatt Paris Vendome where the bellman with our bags was waiting for us in front of our room! Magic vs. SLOW. We called to speak with the concierge from our room. Told he was "busy" and would call us back. No call back. Staff are all friendly but lacked professionalism. PROS: Great central downtown location, Manolo Blahnik boutique, pretty good breakfast buffet. We loved our outdoor patio but didn't get much use of it. read more

Beautiful hotel. Amazing restaurants and wonderful staff. The rooms are very cool and plush. A definite must stay while in Barcelona read more

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Review for the restaurant. Poor experience with the staff and facility. Overpriced Michelin place. The food isn't bad of course- but it cost twice as much as comparable options in Spain, and four times what a non "Michelin-rated" equivalent would be. You can find this type of food a lot of places. You're paying a lot for the star- and it simply wasn't worth it, and even if you want the star- it costs more than any other Michelin place we've been to - while being no better. I wrote the above right after the meal- and then guess what- my wife and I got food poisoning. We had eaten different things for breakfast and lunch, so we know it was this restaurant. We were throwing up and vomiting for 12 hours, and did nothing for the next day besides lie in bed and sleep(the last day of a 6 day overseas trip). We spoke to the restaurant and because they had to protect their reputation- they denied denied denied. They did- without admitting liability- offer to give us a free meal if we (never) come back to Spain. Thanks a lot- fake token offer. They would not refund, or transfer anything. They are part of the Mandarin Oriental hotel chain, so we at least asked for credit at a room or dining locally in the US- but they would not do this. What a phony gesture. read more

Barcelona is one of the most visually indulgent cities in the world. Rich in art and culture, unique Gothic Gaudi inspired buildings make you feel like you are walking around in a waking dream. The Mandarin Oriental Hotel does a meticulous job of integrating the surreal dream like Gaudi architecture with modern opulence and five star service. True to the Mandarin Oriental plush amenities, the suites here have patios with spectacular views of Barcelona, including the Gaudi Museum just down the street from the hotel. This truly is the way that you should see Barcelona. I stayed here on my first visit to BCN and have never forgotten every detail of this amazing hotel. Sit by the rooftop pool that touches the skyline overlooking the city, relax and have drinks at the beautiful Bankers Bar, or have brunch in the beautiful Blanc space as the sun pours in throughout the skylights. I can't say enough about this hotel. It's walking distance to shopping and a short cab ride to all the beautiful museums, Ramblas, parks. I am in love with Barcelona. Hope you enjoy your stay here as well. xoxo! read more

My stay at Mandarin Oriental in Barcelona was one of the best hotel experiences I've ever had. These guys raise the bar for excellence in so many ways I don't know if I can articulate all of it. Let's start with location: right on Passeig de Gracia. You can't have a more central nor fashionable location just a few blocks up from El Corte Ingles as well as several other designer stores. Tiffany is RIGHT in the building....a more luxurious address you will not find! You are right near the Passeig de Gracia metro station, or should you choose to walk (which I HIGHLY recommend whilst in Barcelona), you'll find most everything a short stroll away. In a city renowned for it's architectural treasures, the hotel is itself a work of art and study of meticulous design by Patricia Urquiola. One walks up a ramp from Passeig de Gracia through an enclosed six-story atrium into a warm, welcoming urban retreat. A refreshing cup of tea is served while checking in at the small reception desk. From there you are taken to you room which is richly appointed in modern, yet classical decor and furnishings. All of the modern amenities are included with plenty of powerpoint and an iPod doc. The beds are ultra comfortable and the bathroom is AMAZING. Rainforest showers and an oversized tub, and of course Shanghai Tang Mandarin Tea product to keep you refreshed are all what await you. I was regrettably not able to dine at the hotel (save for a late night call to room service after a long night bar-hopping!) One does not simply walk into Michelin-starred Moments on a whim, so I'll have to plan more thoroughly next time! I did however enjoy some pleasant drinks at their very classy bar, Banker's Bar. The level of service is truly what sets the Mandarin Oriental brand apart from most other hotel brands. The staff all know your name, even staff members whom you don't interact with. They are all eager to do whatever it takes to ensure that your stay is perfect and their service is warm, graceful and genuine. I have to give a special shout out to Albert who works at the concierge desk. He made an OUTSTANDING restaurant recommendation and even called in the reservation for me. When I arrived at the restaurant they were expecting me and greeted me by name. This was such an amazing experience on my first day after arriving on a long flight. For most people, a hotel stay is just about a bed, four walls, and a roof. Just the basics will do and there is no sense paying extra for a place where they're just going to sleep-there is nothing wrong with the. But for some, their accommodation is just as important a part of the travel as sightseeing or eating. For those who travel for business, their accommodation is a place where they can relax and be looked after by people who genuinely care about their comfort, happiness and well-being. These people are willing to pay substantially more for that experience. I work very hard, and I think that the experience I had is great value for money. I won't soon forget the comfort, or the smiling faces of the staff or their genuine warmth and kindness. If you're traveling to Barcelona and want a 5-Star experience through and through, looking no further than Mandarin Oriental. read more

This review is actually not for the hotel as such but rather for the brunch they serve on weekends. It being a high-end hotel one would of course expect the food to be good but having stayed in numerous nice hotels and having awful food one can never be certain. I had however been recommended Mandarin Oriental from local friends with good taste so we reserved a soot for brunch. Service started if really nice, promptly showed our seats and had the brunch set-up explained and they asked if we wanted drinks before the whole group had arrived. The brunch is priced at €45 which is not cheap (especially not in a city like Barcelona where it is possible to eat 3-4 people for that kind of sum) but in this case not at all bad value for money. It includes a welcome glass of cava (currently they serve Balma and that was pretty good) or a Vermut as well as coffee and/or tea and the full brunch. The food one the brunch consists of a buffet with some mixed hot food, cold cuts, sushi and salada and then a seperate table of desserts as well as bread, yogurt etc. in addition there is an a la carte menu that one can order unlimited from. The food is truly excellent, the truffled sausages, beef sirloin, foie gras with egg and fries as well as the burger are all really good. Even the buffet is good. Selection of tea is impressive as well. Service is very friendly but a few mix ups but does not really disturb much. The environment is also very relaxing so a great place to go for a more high end brunch. read more

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This review is for the Brunch served on weekends at the Mandarin Oriental: When it comes to brunches, I am a fan. Even though I always eat too much and come out feeling guilty and nauseous. I don't know what it is that I am so fond of really. The food is seldom the best quality, buffets are not my thing (as other people tend to touch the food) and I don't really appreciate the 'all you can eat' concept. I just like brunches, that's it. And the sparkling brunch at the Mandarin Oriental was so good that none of the above negative comments had any ground. If there is one brunch in Barcelona (or the world) you should try, it is this one. Lets start with the wines. The brunch includes a glass of Balma cava. This was a new acquaintance for me and a pleasant one. The cava was quite young and fresh with notes of stone fruit (like peach) and citrus. The bubbles were not aggressive and the mouth-feel had some creaminess. I would say it was nothing exceptional, but a nice aperitif. The only negative point was that the waiter clearly poured very unevenly for the whole group (we were 11) and I ended up with a significantly smaller glass than my friends. I switched glasses with my date. For an extra cost, one could also choose to have champagne. The house champagne was Billecart Salmon, which is not that exciting that I would have felt like paying for it. For starters there were two different buffets: one with cold cuts, salads and Asian dishes, like sushi and gyozas, and one with bread, yogurt and muesli. I especially enjoyed the small truffle sausages. Mains could be ordered from the menu. We had a perfectly cooked sirloin steak, egg and foie grass, surf and turf rice and eggs Benedict with salmon. The food was well made and the steak was perhaps one of the best pieces of meat on the whole trip. Sadly the service did not do justice to the great food. Some dishes were forgotten and when we ordered some more steaks (the first one was so good that we had to have more), they came out well done (MURDER). We had to send a steak back two times until we got one medium rare again. Luckily we were not in a hurry, otherwise I would have been quite annoyed. The great thing about the main dishes is that you can order as many as you want. Moving on to desserts, the selection was quite astounding. A whole buffet of cakes and pastries, all very beautiful and inviting. We ended up tasting quite many, and of course feeling nauseous afterwards. Some of the cakes were not that exciting but others were excellent. Traditional in style I would say, with a lot of ingredients like chocolate, strawberries and vanilla, apple pie and cheesecake. So perhaps there could be some more innovation to make it even better. I was also missing some small nibbles like pralines or nougat, something small with coffee. The brunch also included all the tea and coffee one could drink. The selection of teas was better than your average cafe, however the quality was quite mediocre. I will not even go into the coffee, as it was Italian dark roast. But this is what you can expect at a hotel. All in all I think the brunch was great. One of the best I have ever had from a food point of view. The Mandarin Oriental is really beautiful and you feel very luxurious but relaxed. The service was ,however, poor. Friendly, but the staff made way too many mistakes for what one expects at a five star hotel. It was clearly the B (or C) team serving that day. We had to send quite many dishes back as they came out wrong, some dishes we ordered never came at all and, well, I already mentioned the pouring of the cava. The brunch including cava costs 45€, so I expect a much better performance from the personnel. Otherwise the staff were very nice and attentive. read more

Gorgeous hotel, perfect location. I recommend if you're in Spain to stay here you won't regret it! Pure luxury and great food!

Standard rooms are tiny and not worth the price. There is very little closet space and the bathroom size is a joke (unless you are on your own). When I walked in my room for the first time my added bonus was that my TV and safe did not work,...."Welcome to the Mandarin Oriental Barcelona"!!!! Considering the price, a nice alley in Barcelona might be a better option. This is unfortunate as this Hotel was advertised as being a luxury spot but it is nowhere near that Service is odd and disconnected as well. I thought this Hotel opened 5 years ago, not 5 minutes ago. read more

Great Service is a term bandied about casually by the hospitality industry. If you want to really experience this in Barcelona head to the Bankers Bar in the Manderin Oriental -classy without being stuffy the staff will make you comfortable in any language you speak and are quite possibly the finest cocktail shakers I have had the pleasure to experience. Quite possibly one of the best watering holes in Barcelona period. read more

Mandarin Oriental - Bankers no 3 - Hotels Near Me - Barcelona, B

Another Case of Food Poisoning at a Mandarin Oriental Hotel My wife and I recently spent 3 nights here. Just before checking out to board a cruise ship, I had a hamburger for lunch. Within 4 hours I became violently ill. I was quarantined for 2 days, rehydrated by IV, and had a restricted diet and limited activities for the remainder of the 7 day cruise. I notified the hotel manager, and when he denied responsibility, I notified the CEO of the MO hotel group. Mr. Riley failed to even acknowledge my emails. MO's excuse was that I must have eaten the contaminated food elsewhere - even though I had pointed out that my wife and I had identical tasting menu dinners for 3 nights (all at Michelin starred restaurants), and had all our breakfasts at the MO. The only differences in our food for 3 days was that before checking out, I ate a hamburger and my wife did not. I became ill and she did not. The hamburger was blood red rare even though I ordered medium rare. It's hard to avoid responsibility given those facts, but that's exactly what MO did. A quick search reveals multiple cases of food poisoning at Mandarin Oriental hotels, including one at the MO Barcelona reported in 1/17. The author of this review also mentions the failure of management to offer any consideration other than another meal. MO totally failed to live up to it's reputation for 5 star customer service, and based on numerous reported experiences, doesn't even meet minimal hygienic standards. read more

Everything is excellent here, the service is prompt, the food in the breakfast is delicious, but the verity is not "eye-filling", everything I wanted is there, but it buffet size is small. The SPA is very nice for a five star hotel. The location is just perfect, right in the middle of the shopping center of the city. And all the good restaurants are five minutes walk from the hotel. I am not giving them five stars because the size of the room compared to the price I paid is too small. It is too small for any standard hotel room. And the Hotel Art RC, is as good as this hotel with half the price, and it is located a bit further away, facing the sea. read more

The hotel has a great location, with lots of international brand name shops nearby. Rooms are rather small, but clean with good facilities; the toilet has a washing hose ! I highly recommend hotels to follow suit and add this !! read more

Unique combination of a very convenient location and yet an oasis of calm on the Passeig de Gràcia (a bit like the original Mandarin hotel in HK). The other great thing about the Barça MO is the superb front staff (porters, receptionists, concierges) - friendly, pro-active, courteous. Public spaces (especially the restaurants) are elegant and chic in an understated way. Otherwise, the rooms tend to be on the small side, with a décor more like a W-hotel (cute but not classy) than a premier palazzo, no Nespresso machine (or even a kettle with coffee or tea bags for that matter), poor fruit selection, slow and weak wifi. Guests used to MO's in Asia will be surprised at the absence of a hot teapot brought to your room upon check-in, or the underwhelming breakfast buffet (probably 1/4 or 1/3 of the diverse food offerings in Asia). Quality wise, F&B is good, especially at the signature, two-Michelin star Moments (see separate review). Beautiful pool (which only opens at 8 am!!), tiny gym with modern equipment, though. In other words, a five-star offering at a six-star pricing. read more

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This was my first time in a Mandarin Hotel before and it definitely will NOT be my last! What a magnificent hotel. We sat at the bar for a drink around 8pm, and were the first ones in. The bartender, Roger, was amazing. He spent a lot of time talking to us, recommending various drinks, and putting in the same amount of time to make them! Great experience, definitely check it out and tell Roger that Dustyn from Miami says hi! read more

Exceptional service. Close to shopping and great options for food. Even found an Irish pub to watch NFL

The rooftop leaves much to be desired. There are many more spots in Barcelona with better views and pool (Hotel Arts)! Disingenuous staff with pricing that will make your eyes roll. Cocktails are more expensive than bottles of wine and a lackluster pool. Location is terrible for a Luxury resort not on the sea and all you breathe is exhaust. The bar staff didn't even have a blender in a 5 Star - #avoid. read more

Unbelievable service, every single detail attended to at this hotel. Exceptionally comfortable, quiet rooms, gracious staff that truly goes the extra mile. You can't get better than this hotel. I haven't bothered to write a review in quite some time but this staff is to be commended. read more

Mandarin Oriental - Hotels Near Me - Barcelona, B

No surprise that Mandarin gets five stars but it really impressed me with the service. I emailed to see if I could check in earlier than noon, and Mr Tanase from reservations invited us to come and have the breakfast for free while waiting for the room if not available on arrival. Mind you this is not a typical hotel breakfast. It's anything off the menu or the excellent buffet with any drink and Cafe around $100 for two. So we have breakfast and at 11;30 get escorted to the room which was upgraded too. We moved to the Grand hotel central near the Latin quarters the next day but my wife left her scarf in the room. She called over and the lady in the phone ran up to the room right away and found it and sent it to our hotel by taxi. Only disappointment was the dinner at Michelin two star moments which I review separately. Just book dinner at Lesarte and stay here if you want the best of Barcelona. read more

The service at this top-notch Barcelona hotel could not be beat. The staff was practically falling all over themselves to accommodate our every need (which were few!) The rooms are modern and very clean. They even supply a flat a flat iron in the room! The location can't be beat. Even in super crazy, crowded Barcelona, they have spaces in front in which we could park our car. My only negative, which is so minuscule that it is almost not worth mentioning, is that there is not a light above the make-up mirror in the bathroom, making it a little tough to see. Everything else here was over-the-top. read more

The hotel is very conveniently located and the service is just great - like you would expect at a Mandarin Oriental property. Make sure you check out the spa in the basement and visit the sun roof terace on the 9th floor with a small pool overseeing the roofs of Barcelona. Lay down and get some sleep there in the sun ;) read more

I am a frequent patron of mandarin oriental either as their hotel guest or restaurant guest in Asia and United States for years. I have always been extremely happy with their services until today at Mandarin Oriental Barcelona. I am so offended by the treatment I had today when I tried to get lunch at their restaurant blanc (Saturday) We were told we can't get in because we didn't have a reservation when the restaurant was 2/3 empty. And the couples before us got in without any problem. What's worse is when we asked whether we can reserve for later times , the host told us dismissively that they are not taking any more reservations today. His tone was dismissive and arrogant. We still can't figure out why his attitude was so off putting. I hope it is not racist. ( we are Asians ). I felt like Michele Yeoh at the beginning of Crazy Rich Asian movie when she was told there were no room available because she was asian. But this is an Asia based hotel! I would not recommend this hotel unless you want to be treated by snobby people with unacceptable and rude customer service. I like nice things in life but I would never want to be in a pretentious environment with no soul. I hope other mandarin properties don't turn into this property. read more

Not impressed. But to be fair we just came from Paris at Le Bristol so excellence there is hard to top or even match. But we stay at Fairmonts in The U.S. as well as The Four Seasons which are supposed to be comparable to the Mandarin Oriental. Honestly the MO Barcelona isn't even in the same league. We stayed at the Mandarin Oriental on Oahu and the hotel was 100x more luxurious than The Barcelona MO. Upon our arrival here we entered a very small lobby (once you find the hotel behind an odd white storage unit) you're hit with the strong smell of deodorant/disinfectant of some sort. Whenever I go anywhere that wreaks of deodorizer I'm always leery as to why. We were escorted through a badly stained carpeted lobby (the entire floor needs to be re carpeted BADLY) and escorted to their rooftop terrace as we were told our room was not yet ready (even though we secured early checkin). The rooftop offers stunning views of Barcelona and they compliment your first drink during your wait. At first glance you'll notice that the tables need refinishing and the couches are stained. Again this may sound like nit picking but this is touted as a FIVE star hotel. (Room rate was +825 Euros per night). Upon ordering lunch at the roof top terrace I specified medium well as pink hamburger disgusts me. It came virtually raw. I sent it back and it returned cooked but on the same blood soaked bun it initially arrived on. I did not eat it obviously. We were never notified that our room was ready (we were told an hour and it ended up being 2 hours). We finally walked down to the lobby again and they informed us our room was indeed ready and they apologized for any 'misunderstanding'. We were taken to our room (a supposed 'upgrade'). Again this room is listed at over 825 euros a night and it's the size of a large closet. It also over looks apartment building balconies with laundry literally hanging out to dry as our 'view', it also seems to overlook some sort of school as even with the doors closed its very noisy as children are playing loudly. We've stayed all over and I've honestly never seen anything like this from a 'five star hotel'. Spend a little more and stay at one of the top 5 hotels in Barcelona. I will be speaking to our travel agent upon our return. I would NOT stay here again, ever. read more

Contemporary and calm! You will not be disappointed by choosing to stay at the Mandarin Oriental Barcelona. There is much to recommend it just based on location alone, but it is so much more than just that. Location wise it is right in the posh neighbourhood, walking to a new of sights as well as Plaza Catalunya! You really feel that you can walk almost anywhere. If it is further away, the metro is right there! Inside the rooms are very quiet and you cannot hear any of the noise from the street. The hotel restaurants are lovely, the rooftop fabulous and the Bank bar is just amazing, but if you want to venture out of the hotel there are some great options very close by which the concierge is very happy to assist with. The concierge team is very knowledgeable, friendly and kind - always ready with suggestions. Albert from the concierge team offered some great tips for bars! Check in was efficient with the warmest welcome possible! I can't seem to recall the name of the person who helped us check in (Krystina?) but she was more hospitable. From the first moment you truly felt that you were being looked after. The room itself is a calm oasis after a busy day, comfortable in size and contemporary in feel. One more thing I must mention is the breakfast! There is a wide array of choice for breakfast but that comes second to the attentiveness of the people there! Everyone was so attentive, remembering our preferences from the day before, looking after us as if it is their second nature but unassuming at the same time. Alex from the team even came to tell us when more dim sum dumplings were available! I would wholeheartedly recommend staying here. read more

Classy hotel, as all Mandarin Oriental hotels are. We grabbed lunch at Bistreau in which I had a perfect burger! Follow it up at the Banker Bar and have a cocktail and relax.. read more

We ate at Manario on a Monday for lunch and were very disappointed in the overly salted food, inexperienced waiters who tried to be very formal. The waiter made eye contact and talked only to my husband and ignored everyone else. There was no banter, friendliness or enthusiasm for the food by the waiters as is typical in any other restaurant in Barcelona. We lived here three years, and have spent 5 weeks here on this trip. Maybe Chef Hererra should come out of the kitchen to see what the front of the house is doing. Mediocre food, uncomfortably arranged tables, weak service are not a star dining experience. read more

A void of hospitality. Wish I experienced the staff attention described by other reviewers. Just back from a week-long stay where I was basically ignored. The staff looked past me or not at all day after day - especially upon leaving or returning to the property (that's if anyone was even present). Had to search high and low for someone to hail me a cab! Sure the decor is sophisticated & location central, but for $700/nite I do expect a 'Buenos dias' as I pass by. On another level altogether were the breakfast hostesses - surly young women who behaved as spoiled guests. All in all a tremendous disappointment culminating with zero response from MO management. Was not my first but definitely my last stay at any MO property. This seemingly elegant hotel up the block, http://www.hotelmajestic.es/en, showed me more warmth when I glanced in to their lobby for 5 seconds than MO Barcelona did over 5 days. read more