Just a opinion COOL staff, Quality meh for price 1 ) Never had a problem with staff. They're chill, relatable and don't aggressively sell. They have a laugh with you as person to person. 2 ) Overpriced. Clothes will last a few years, but graphics will chip, thread and wash out in a week - unless you wash with it inside out. 3 ) Some products will just break. I got a squishy that broke after a day and STICKY glue got all over. Hard to wash off hands. I've had earrings snap in a week with the bad glue and chains. Pin, figures, plushies will survive a long time. read more

Hot Topic - Squishy broke with hot glue substance - Accessories Near Me - Fairfield, California

I want to thank the staff at Hot Topic in the Solano mall. Azul and her co-workers helped me nail my outfit for the concert tomorrow night!

While I love the variety of anime merch that graces the store, this is the 2nd time I have shopped there and then found security devices on all of my items! Then I have to drive home and find the devices on my items (disappointing). Then, instead of driving all the way back to Fairfield like I did before, I had to look up a YouTube video on how to remove them. And yes, I purchased the items. Employees need to check for these and remove them before a customer leaves. Please fix this issue. read more

Hot Topic - Receipt from transaction - Accessories Near Me - Fairfield, California

Reviewing online Gift card purchase. Got quick in the mail but I checked balances online and they were all invalid numbers. Called costumer service who solved issue right away (extra 2 stars). Make sure check to check GC balances, I almost gave empty GC for Christmas. Grinch! read more

Hot Topic - Accessories Near Me - Fairfield, California

My daughters have been accused of stealing from this crappy store TWICE. They will never shop there again. Today, my 13-year-old was threatened and held there against her will. All the while, she offered to let them check her pockets & bag. She was in tears while the self-righteous employee berated her in front of everyone. read more

Of course there's places top notch. It's HT All the stuff in here is fantastic and I am very happy that they give a military discount. The customer service was very great, and we did not have to wait in line for that long at all either read more

The customer service there is great! I've never had a bad experience and the prices are kinda high but all of them are reasonable, and the workers there are very nice, whatever bad things people say are either cause they're karen's or rude, cause every hot topic I've went to they were all nice, and even if most hot topic's are small, they boost my self confidence, it's crazy how a store can do that! read more

Great store I love the jewelry! The value is pricy but good! And the service all of them are helpful! Great people

I popped in with my eldest son on a whim last week. We were back to school shopping and was just curious what they had and we are so glad we did! Great selection of shirts, backpacks, and a whole bunch of things we liked. (I Bought 4 shirts then something caught my eye as we were walking out. Can it be a Deadpool and Capt. America backpack? Yeah I bought that too .) And the staff there are super polite and helpful. Definitely a new place to shop for my kids ( and for myself lol ) read more

Hot Topic... *sigh* I love and hate this place. I fit in so much better at Torrid though. Sister stores.. Anyhow.. Hot Topic. Hmm that reminds me I filled up that 15% off card.. oh yeah.. So, Hot Topic. It's packed. I always have a hard time maneuvering in there.. Sorry I'm not anorexic like 1% of the American population so I just can't seem to move through the "isles". Lots of pretty things to look at and wish you could afford. Oh and they have hair dyes, screen tees, body jewelrey, stickers and patches, belts, arm warmers, corsets, hoodies, hats, CFMPs and sometimes stilettos... yes, a multitude of dark/goth/emo/punk/etc items. you can be subtle and wear a few accessories or make a STATEMENT and let them wear you. Either way it's your wallet... Just make sure you use those frequent buyer cards so you can save 15% off of your purchase... someday. You can also shop this online @ aafes.com through "The Mall" and save thanks to military discounts. Thanks Bee D. for pointing out "The Mall"!! read more

Hot Topic - Accessories Near Me - Fairfield, California

My favorite store! Nora is hands down one of their best employees. Even with a line, she was extremely helpful and attentive - she let me know of all the sales and promos (what I was already eligible for, what I would be eligible for if I spent x amount, etc) and was courteous. I'll definitely be back again. read more

Completely rude customer service, i've been to mini hot topics throughout the bay area and i've always been addressed when I come in like hey welcome to hot topic let me know if you need help but the two women who were there tonight at the one located in Fairfield, California were completely rude and standoffish. I'll be by my things online from now on. I feel completely uncomfortable to even buy something there. read more

(Amanda Ace) seemed rude, and was constantly hovering over my family as we roamed the store until we were ready to pay. Just overall no customer service experience. read more

Something for everyone...almost. I gotta admit, I'm a fan of this place. Every couple months they always serve up some pretty awesome stuff with vintage, videogames, and movie gear. Some of the other stuff is just a little too wild for me but its worth checking out. Its a great gift place for younger folks. read more

Hot Topic is not punk rock! Now that MC Lars has gotten out of my system, it's time for my true opinion. This location is pretty nice, since they have their lights turned on, unlike many of the other locations. The clothes are usually miss, they have some great accessories (Andy Warhol bags!), but the clothes are not really what I wear, they seem to fit a little...boxy. TWO stars for the staff. They've always been incredibly friendly and help in any way possible. I'd give it 5 stars just for the staff, but the music & lack of clothing options rack it down a wee bit. ...Plus it's one of the only companies that allow employees to have facial piercings & awesome hair colors. Hire me? read more

Went there to pick up a gift for my nephew and was happy to get it right away !! The lady I spoke to on the phone was the same lady who Helped me when I got there. She was very kind and I was a satisfied Customer!!!! read more

I had gotten some of their hot topic bucks for spending alot last visit. and well, i guess they got me good since when i came to spend the money, which is like during a small shopping window. They said i couldn't use it on the shirts. wtf. it doesn't say that anywhere. The employees are rude kids. read more

All i can say is that Leann totally fixed my hair! I was cutting and coloring on my ien which was a huge mistake. She fixes it all for me at a teasonalte price and is a nice person. She totally listened to me and eas true to the rediculoe hairstyoe i asked for read more

Hot Topic - Accessories Near Me - Fairfield, California

Okay this was really obvious but I really love to cosplay and when I see something like related to an anime series I see at hot topic I immediately get. They have good prices and I like the accessories there they are like bomb af and amazing. I love the Pokémon, Sailor moon, Free eternal summer, Hetalia, and Attach on Titan merchandise. Something interesting to get is the walking dead merch. Those things are nice too. While the ambiance of the store matches how the store is like/ it's characteristic~ I also love the clothes and accessories they go together for a nerd. Like if someone wanted to be a nerd, hipster, or emo I highly suggest you try that place out. I mean hey why not??? Overall it's a great and amazing place to be at ;)) read more

FYI.This store is on Minority Watch. After work, my co-workers and I went to the mall to explore. We stepped into Hot Topic, due to my co-workers obsession with unicorns, and one of the employees; a Caucasian boy with a short blond fro... I don't really know what to call it, fro or curly hair... proceeded to stand....LIterally next to us, as we we're discussing the awesomeness of some superwomen and unicorn slippers my co-worker was trying on. Then he asked us if we needed help, we politely said no, we're just looking around, and you know most sales people flee after that. Instead he stood freakishly close to us, I mean like shoulder to shoulder, while we talked about the slippers, surveying us, as if we were going to run off with them. Until my friend asked him if there was a problem. Then he walked away, without any apologies. After which he just stared at a distance, following us around the store. I later told another store employee after my co-worker payed for her two pairs of slippers, how we had felt (very uncomfortable) about the situation politely, unlike him. He only had an excuse for the employee, saying that he was new with a minor giggle. So remember if your a person of color, your customer experience may be a poor one. read more

I've been to almost all the Hot Topic stores in the Bay Area for my two teenage kids, and this is by far the most terrible store. Some staff are nice, while others are extremely rude. I came in yesterday, about to buy over $250 worth of clothes, but after the terrible treatment I received, I put everything down and just walked out. BTW, they only have ONE DRESSING room for both guys & gals, so if you want to try something on, you may expect to wait a very long time. We waited over 15-20 minutes and then when my daughter got in, a girl there (who looks pregnant) told us that only 3 articles at one time in the dressing room, but can exchange them out (we had 5). Then after we did exchange them out, the SAME girl came up to me and said in a really loud voice, so that the whole store could hear, that it's only 3 articles at one time and then we would have to wait again in line (there was one girl in line, who waited about 5 minutes)... I said, "excuse me? I've been waiting for over 15 minutes for that dressing room, my daughter is trying on her clothes!" The girl said, "okay" and just walked away. Really unprofessional, rude, and totally has a bad attitude with crazy mood swings, since she was the one who told us it was okay to swap out clothes. UNBELIEVABLE! Never again will I spend my good money in this store! I'm planning on notifying the district manager. read more

Totally love this store. I get good merchandise at this store and they have the best superhero gear to dress up for a DC Universe and Marvel Cinematic Universe Movie when u want to dress up as your favorite superhero for the upcoming movies coming out. The staff are very helpful and amazing and this place has a lot of good apparel and everything. To anyone who is lookin for a good gear and everything this place is the ticket to getting all of that amazing stuff you want to have to impress your friends and people who are fans of these tv shows, video games and movies. So I give this a 10/10 for the service and the great staff who work there read more

hot topic is a perfect gift store. this is where you find all those clever shirts with verbiage on them, or shirts with your favorite bands, or licensed apparell to tv / movies / and video games. they have accessories up the wazoo including necklaces, bracelets, hats, stickers, buttons, wallets, piercing jewelery. they have random toys. they even have regular apparel, although i'd hardly consider capable of handling ones wardrobe. if you're looking for a gift for somone and have an inkling of what they like in mind, you'll probably score here. word. store 200 represent. read more

Average store compared to other locations. Same sales and same ol' hipster shit. They didn't have what I was looking for...oh well. Maybe I should be a Paramore fan! They have so many cool shirts there...(not really) read more

I hate this place. I ordered some camo pants & needed them in 6 days from the day i oredered & then they tell me because they were doing inventory that week i ordered my pants & they wouldnt be in til next week ...well how is that helping me? & then i called customer service & found out they offer next day shipping! Wow!! That woulda helped to mention when i told the person that placed my oreder i need them asap! So in the end i had to leave practice early to drive 45 mins to go pick up a pair of these pants i need to then deal with rude ass people to im so done with this place never again will i shop here or order online from them because they obviously suck at placing orders & fetting them in. & i will not reccommend this place to anyone! read more

I love reading the t shirts so always stop by. Irresistible! I'm glad this store exists.

I'm an HT+1 member, so I love getting my tops and tees here. The apparel is sort of pricey, but I think it's worth the styles and qualities. I wish they had a larger in-store selection but it's cool cause I shop on their website too. It's free to get it shipped to their store, which is convenient cause I only live 10 minutes away. Like Spencers, it's a great place to buy cool gifts. The staff is mellow and helpful. read more

Absolutely amazing service here! I went in to buy my sister a birthday present and they greeted me at the door and assisted me in finding the exact things I needed. The lady even showed me accessories to go along with the shirts I bought. Amazing service from arrival to leaving! read more

This hot topic has some of the most rude employees I have ever encountered and the manager is a miserable person. I go in looking at the Funko pops often and participate in online groups about them. This store breaks the rules for people they know by holding items longer than they are supposed to for certain people, which is against store policy. I have not had one pleasant experience at this location in the years I have been shopping here. I have now just started to order everything online so I do not have to deal with these people anymore. It is ridiculous to have to put up with this crap. Every other hot topic I have been to is a million times better than this one. I recommend Arden or the concord stores if you are in those areas. Both much more friendly and a stock that hasn't been picked through by the employees before it even hits the sales floor read more

Place was a disaster, my daughters tried on clothes and when they came out they were accused of stealing, I came up upon my oldest age 20 handing over her purse because she said she did not take anything. they searched her purse. I will never shop there again. If you want to be treated like a thief then this is the place for you read more