Woman answering the phone was condescending and rude. Never scheduled my service or called to…read morefollow up the first time and when I tried again it was quite obvious that they did not want my business. I don't understand why you would offer services if you aren't willing to be helpful and connect customers with the service provider.

These guys rock. They came out and cleaned up my pool and explained how to take care of it…read more Brandon, the technician was super knowledgeable and friendly. We had a small issue with our timer so I called the office and Dan answered the phone. That guy is the bees knees

We had received several quotes to install a pool in our back yard. All but Icon said that it either…read morecouldn't be done, OR were arrogant and displeasing to deal with. Icon wasn't the lowest quote, but was far from the highest. We went with Icon because we felt Casey and his wife, Kelly, were good and honest people. Turns out they were more than that. Casey, the owner of the company, was here nearly daily working and getting muddy with his crew. He is truly passionate about his family of workers and his trade. If he says something it is the honest truth. The job was done in a timely manner and the pool is BEAUTIFUL! I cannot give more than 5 stars, but if I could, I would. Wonderful doing business with you Casey and Kelly!

Icon Pools was incredible from start to finish. We needed a new liner and they came to the rescue!…read moreTheir responsiveness, professionalism, and knowledge is awesome. Our new liner is beautiful! We chose the sunburst/carnival and couldn't be happier with how it all turned out. Thank you! Casey, you and your team knocked it out of the park!

Leak Finders is the best in the business. I thought for sure i had a leak below my pool deck. Mike…read morehas all of the latest, state of the art equipment, he found everything in the ground to be good. He is very thorough and during his precise investigation, found 4 very small pin holes in our liner. Mike is a Master plumber and certified diver. He can make any and all repairs, so you don't need to call another company to get things fixed. The level of professionalism from this team is over the top. Thank you to the entire Leak Finders Team.

On Time, fixed toliet very happy with Service very quality product. ring her toilet receded and…read moreseal the toilet leaks from the flange and wax.

I spent 20 years at Life Time Fitness paying for amenities that I never used such as the pools. My…read morewife & I have now been at Lenexa Rec Center for a year now. The price was right for our needs. I mainly use the sit down bikes due to back issues. I just wish there were more of them and they would keep the TVs working.

How can you not love a place like this?…read more Check it: State of the art fitness equipment. Raised indoor track, 1/6th of a mile around. Professional, certified fitness training staff on site. Indoor pool open year-round. Two full-size gymnasiums with all the amenities. And so much more! The Lenexa Rec Center is a crown jewel of the burgeoning 'City Center' space in western JoCo. Buttressed up against City Hall and the newest JoCo library branch, the Rec Center offers year-round enjoyment. Besides the opportunity for personal fitness, exercise classes, or just free play, the Rec Center offers a community space with loads of classes for all ages. You could even request to host parties or small events here, with staff at the ready to help you during your event. The indoor pool is a real draw, open year-round, save for maintenance windows. There are two indoor slides (the longest in the state), a 25M swim lane area, diving well, and a lazy river. The shallows are ultra-kid friendly, wading to low depths with sprinkles and splashes to boot! You can even find your way to the warm water wellness pool, kept at 90° and perfect for therapeutic relaxation. I'm spoiled because this spot is in my neighborhood, though you don't have to be a Lenexa resident to join. There are other places very similar scattered about town, but for the price, the value FAR exceeds the expectation. Covered parking, food amenities next door, shopping, and more are within steps. Come try Lenexa; I promise you'll love it.

Wife and I were going to lunch and had some time to kill and had talked about pool tables. Decided…read moreto kill some time and see what they had. Sales lady jump on us at the door and even though I was very clear we were killing time and just browsing this time she followed us around and just stared at us. Leave people alone and let them shop. No one's stealing a pool table in their jacket! I actually liked one and so did my wife but because of how creepy and over bearing the sales lady was we decided not to even ask about it. Sad fact is we are in the market soon and I'll never walk in this store again.

Before my 33' was completely full, I had 2 connections leaks. I was told to go buy 2 clamps to put…read moreon it that 2 are recommended. I asked why 2 were not put on to begin with. I was then told it's not always necessary. Once I started the pool up, EVERY single connection is leaking. The head on the filter is leaking in 5 different spots. someone was suppose to be here within 3 days. No one had called or showed up. I also inquire about the sharkline warranty that states it should be installed at a zero grade level or the warranty is voided. installer said you can backfill up to 18", he installed to require a 20" backfill. Family Leisure in Olathe said you can backfill up to 3'. No one will put in writing as to what they say. I telephone today to enquire if I could buy a skimmer basket with a handle. Tje actual manager argues with me and told me all their skimmers baskets have a handle. Told me I was wrong. I took a picture and sent to him as to which he said. oh yea that one doesn't. Horrible experience.

The staff at this location are always helpful, knowledgeable and friendly. They are patient with my…read morequestions, know their products and are always spot on with their recommendations

Super nice staff here! I was greeted warmly by all 3 people working here. Love that they do water…read moretests for free- I don't trust those at-home kits. They'll tell you what products you need to make your pool perfect, but there's no hard sell at all. I felt zero pressure to buy anything. Nice to see they have a good selection of pool toys and accessories. Great one-stop shopping for all your pool needs.

Design was great. They understood what we were looking for. Unfortunately I hear the designer is no…read morelonger active. The quality of the pool is very questionable at best. This is my fourth pool installation and the quality is the poorest. The gunite is rough, not even, and has poor transitions to the tile work. Seats in the pool are uneven by up to two inches. The deck is permanently stained from their crew. Baja shelf is not graded properly pooling during winter closure causing staining. Within one month of completion one third of the deck sank. Within 14 months the pool was cracked mid pool almost all the way across. No responses to notification of issues. Best of luck using them

I emailed Banks Pool & Spa with some general pool questions. They actually took the time to call…read moreme to answer the questions I had. This is great customer service. I emailed other pool companies as well and have not even heard back from most of them. Thank you for taking the time out of your day to answer my questions!

First review ever…read more.. Absolutely terrible customer service. I bought a pool vacuum from them a few years back and everything went quite smoothly. It broke at the opening of this season and I called to see if they could check it out. No problem. They diagnosed the problem and said I needed a new motor and I said go for it. They said they would order one and get it repaired. They said they would call me with updates. A week goes by and I don't hear from them; I've never had a motor replaced, so I don't really know the timeline. They tell me that the new motor hasn't come in yet and they're just waiting on it. No problem. Another week goes by, same call by me, same answer. Waiting on motor. I give it another week, this time they say they'll have to call me back. A coupe of days go by but no call. I call back. This time I talk to Jeannie, who sounds like a manager. She apologetically lets me know that there has been some warehouse move from the motor company but that they are now getting my motor expedited. Not great news, but at least it feels like some movement. I just ask that, regardless of what's happening, they keep in contact with me instead of me constantly having to find out the status of my business with them. Over a week goes by, and no call, I get Jeannie back on the phone, and she lets me know that they don''t have a motor, but if I want I can try and find one on my own and bring it to them. This is after a month! I let her know that I'm upset that they haven't let me know what's going on, and she says they haven't called me because there was nothing to say! How about, "You know how we said the motor was getting expedited? That's not happening any more and we can't provide the service we said we could." Instead, she just tells me they can put the vacuum on the counter and I can come and get it, as if I'm the problem in this scenario. If they had told me at the beginning of the process that it might take a month or more to get the motor in and repaired that would be one thing. But no timeline was ever given, just that as soon as they got one in they would get on it, and they would keep me updated. No updates were ever forthcoming. If this is the way they work on a pool motor, I'd hate to see the runaround they would give on larger; even more expensive repairs and jobs. Now, after a month of summer having no vacuum, I'm right back where I started, thanks to Swimfun.

These guys are criminals. Do not use them. I was quoted a price. Then they were not able to move…read moreour hot tub down a hill. I hired a crane to move it down the hill and do 90 percent of the job. I had these criminals come back after they said they would set it for $200. They then said we had to pay them $450. Keep away unless you are looking for a horrible situation.

Thank you, Gary! You are helping keep our old hot tub afloat. We appreciate your dependability and…read morepromptness in keeping appointments.

Gary's was very responsive to my call and even offered a simple suggestion to resolve the symptom…read moreon our Sundance spa that might avoid paying for a service call. When that didn't fix the issue, he scheduled and was timely in confirming and showing up as committed. He is very knowledgeable and professional. He quickly diagnosed the problem and provided a written (and reasonable) estimate to do the necessary work, which was completed when the necessary equipment came in. I would definitely call him again, and recommend others to use Adonis.