I don't usually rate businesses on line but I had such a horrible day until I walked into Glendale…read moreAutoZone. The 2 employees on at the time Friday evening William and Adeil were so courteous and helpful. They helped me under the hood with re-filling fluids and made sure I was getting the correct products. They also helped me figure out how to get to the brake fluid cap which was hiding under some gasket. The store inside was very clean and well stocked. Anyway after getting horrible service at my regular oil change place I went to a big name brand with semi crap service but at least I got an oil change.

Shout out to Adiel he the man for sure after getting stuck with a dead battery i ubered to autozone…read moreright before closing and bought a battery not only did he treat me amazingly, after his shift he had the courage to take me back and EVEN INSTALL IT after telling him what had happened to me brotha all i gota say is thank you, adiel is the man and really helped me out today i dont know what i wouldve done if he didnt help me out

I've came to this location many times and have always had a great experience here. They have…read moreeverything youd need for your car no matter the make or model. Huge shoutout to Juan. He really helped me out with finding out what tools I need and was overall very positive and supportive. Come here if you want to be taken care of. All of the crew members here are super awesome!! Literally all of them.

Anthony helped me beyond belief. I came into this location with my check engine light on. Anthony…read morepersonally took time out of him morning to help trouble shoot my issue & fixed it. He grabbed the code checker and bingo! I'm back on the road w/NO Check ENGINE light in. Thank you so much

I called O'Reilly Auto Parts in Burbank today after my car battery died on a Sunday morning, right…read moreafter my pickleball class. Jonathan took the time to explain a couple of battery options and thoroughly answered all of my questions. When I arrived at the store, the young woman at the register was friendly, welcoming, and attentive. Jonathan then installed my new battery quickly and professionally, allowing me to get back to my busy Sunday without delay. I'm a repeat customer at O'Reilly because they consistently have the hard-to-find battery my vehicle requires, and their team always provides reliable, trustworthy, and exceptional customer service. I highly recommend this location.

Fernando was so helpful and Knowledgeable with the tool I needed. I had no idea of how to use the…read moretool nor the name but Fernando said, " tell me a little more", so I did and he new exactly what I needed. Great customer service. I needed help on how to use the tool I purchased, David went out of his way to help me. Mind you it was raining hard, he got drenched but that didn't stop him from helping me. David, you definitely deserve more than 5 stars. David because of you I was able to get home, you delivered excellent customer service. Thank you

Best shop I've been to, was literally in an out in 5 minutes for a bearing and hub press. Not many…read moreshops let you bring your own parts, but they had no issues and in fact even gave advice on what to change in my car if other issues start to go bad in time. At the end, was even charged less than quoted. Highly recommended!

Their machine shop was recommended to me to get bearings pressed onto the axles of my '65…read moreBarracuda. I had already bought the parts, but it turned out that one of the retainers was missing, so they ordered a new bearing that arrived and was pressed on that day and was able to pick them up and finish the job. Next time I need a part I'll go there first, because the prices seem fair and the service is great!

I arrived at 10:00 till 2:00 for a 2:00 appointment to have my oil changed and tires rotated. It…read moretook them till 3:30 to release my vehicle. And then of course, there was the usual upsell at the end. Not a good place to go if you are trying to get in and out efficiently.

I brought my car in two days ago because one of the tires keeps losing pressure. They told me they…read moredidn't have time to look at it that day, so I scheduled an appointment for today at 5:30 PM. I showed up today at my scheduled appointment time, only to be told that they were too busy and that having an appointment doesn't mean they will actually take your car in at that time. Then what is the point of offering appointments? I specifically came back at the time Pep Boys scheduled for me because they couldn't help me two days earlier. If you don't have the capacity to service a vehicle at the scheduled time, don't give the customer an appointment. A complete waste of my time and a very frustrating way to treat customers. I definitely would not recommend this location.

Went in today and Tyrus helped me true gentleman. I was there to pick up an air filter, and I also…read moreneeded assistance with a license plate frame. He was nice enough to install it for me, which is awesome. I would highly recommend going there every once super nice.

Stopped by this location on a Saturday afternoon to buy transmission fluid for my vehicle. One…read morestaff member at the register guided me to where the fluids were. I also purchased the filter. Store was not the usual crowding nor was it busy. Parking lot on the smaller side next to 7/11. Nice auto zone otherwise.

I tried to change my Angel Eyes bulb off of my 2005 BMW 530i but upon doing so, the wire sleeves…read morewere so brittle, due to age, that they fell apart. I didn't want to risk shorting out the lights or anything else so decided to look for headlight replacement. I had no idea that they were so expensive. I shopped around for used ones. I went to a guy who was selling them for 1/2 of what Factory Express was selling them for. But after seeing them in person, did not have a good feeling about the seller or the headlights. So decided that I'll bite the bullet and buy from Factory Express since the guy over the phone sounded like he knew what he was talking about. Upon arrival, the person I spoke with turns out to be the owner Edwin. One look at his shop and I knew that this guy knows what he's doing. He asked if I was looking for just one or a set. I told him that I wanted a set because I wanted them to match since the other one is pretty dull. He said he can buff out the other one to match the replacement. After taking a look at the wiring, he said he can save the headlight. Edwin is honest and I would recommend him to anyone looking for parts. He's passionate about cars and knows his stuff. He'll try to save you money where he can. I definitely would recommend him!

Edwin is incredibly cool, pleasant and helpful He did some…read moreon the spot detective work on my front headlight and solved the issue .HIGHLY recommended