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    Horse World

    5.0 (1 review)

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    18 years ago

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    Hilton Garden Inn Bristol City Centre - Restaurant

    Hilton Garden Inn Bristol City Centre

    4.0(3 reviews)
    0.4 mi
    £££

    I enjoyed my stay here for the most part, however there was a situation where the shower was…read morelacking hot water sporadically. They were quick to remedy the situation though. I liked the 7 minute quick walk to the Temple Meads station; it was conveniently located. All in all, I would stay here again.

    I really enjoyed my stay at this particular Hilton, and I would absolutely come back. Overall…read morereally liked the service, amenities and a special shout-out for the breakfast choices. But not a full 5 stars because when my brother and I drove into the carpark of this hotel, realized there were a limited number of parking spaces, and were super lucky to get the last spot. The parking is a bit awkward and just not enough spaces for the number of hotel rooms! Also you have to make sure to register your car license plate number when checking in at reception so you don't get a fine/ or your car towed away. The gal at reception who checked us in was super friendly and if you are a Hilton Gold member, you get free breakfast, but you have to let them know when checking in, so that your room number is on the list. I really liked the design of the bathroom- it's a tiny space, but really well thought out and it didn't feel cramped. The design included a super ingenious shower mechanism whereby the shower door swung inside! Also good quality loo paper was used! The bed was a delight - firm and comfortable. But my friend who was traveling along complained it was too hard for him, so guess that's individual tastes. Breakfast was a treat! They had menu items I had never seen before on a Hilton breakfast menu. One option was Kippers which my brother and I tried out and split. It was basically a very omega rich fish in lemon and butter. The other option was a hot smoked salmon with scrambled eggs on a brioche bun. Gosh - I received a massive helping of this and while tasty, just couldn't finish off the plate! You get a lot of food (& protein) if you decided to get this breakfast menu option. I also really liked the waffles! Loved that the waffle design had the Hilton logo. Staff at reception were great-provided us with map and excellent directions on how to head to the Bristol City center via the Temple Church and Gardens, which are located right behind this hotel. Check-out was smooth and overall really enjoyed the stay at this Hotel. Yelp 168/ 2019

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    Hilton Garden Inn Bristol City Centre - Breakfast Area

    Breakfast Area

    Hilton Garden Inn Bristol City Centre - Guest room bath

    Guest room bath

    Hilton Garden Inn Bristol City Centre - Guest room

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    Guest room

    Arnos Manor

    Arnos Manor

    3.0(4 reviews)
    1.6 mi
    ££££

    I got a deal on late rooms so the room was pretty cheap! Hurrah! Maybe they gave me a slightly…read moreworse room to reflect the price I paid, I don't know. The building itself looks amazing and front desk were helpful and efficient. After a long walk to our room, through the restaurant, we arrived. The room was big and well furnished. However there was a big stain on the wall, mould I think, and the wallpaper was coming away. The central heating was really loud, as was the plumbing - other guests flushing the toilet in the middle of the night woke me 4 or 5 times - it sounded like a lorry! Also, if you stayed in room 233 you may have left your jeans, socks and a pair of pants in our room. The bed was comfy too. Shame about being disturbed so frequently!

    If you like the idea of dining or simply drinking in a picturesque Georgian hotel, I'd recommend…read moreyou sample Arnos Manor. Surrounded by attractive gardens, this hotel boasts award-winning food and accommodating staff. The bar area has a timeless quality about it, and is a far cry from your average inner city pub. Bacardi Breezer? What's that?! As for the restaurant, you cannot get much more elegant than this glass-roofed affair. The food is haute cuisine all the way, and cooked to perfection. Expect exquisite service, exquisite food and a hefty bill. But 'you get what you pay for' is certainly a phrase that can be applied to Arnos Manor.

    Photos
    Arnos Manor - Mouldy goodness

    Mouldy goodness

    Arnos Manor - Forgot your clothes?

    Forgot your clothes?

    Arnos Manor

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    Holiday Inn Express Bristol City Centre - Amber INTENTIONALLY and MALICIOUSLY Violated Holiday Inn Policies by FABRICATING 100% FALSIFIED STORIES TO THE 2 POLICE OFFICERS.

    Holiday Inn Express Bristol City Centre

    3.0(2 reviews)
    0.5 mi
    ££

    BUYER BEWARE OF THE DANGEROUS, RECKLESS AND IRRESPONSIBLE CONDUCT OF THE ASSISTANT GENERAL MANAGER…read more["GM"], AMBER, FOR PAYING THE HOTEL STAY ONE [1] MINUTE LATE AND THREATENED ME WITH ARREST AND JAIL BY THE LOCAL POLICE OFFICERS. To summarize a complicated series of events which resulted in AMBER calling the Bristol City Police because I arrived at the front desk at 2:01pm, which was ONE 1] LATE! As Amber knows, I am a Gold Level Member which entitles me to a "LATE" Check-Out at 2PM at NO additional fee. Plus as I informed Amber, I have stayed at Holiday Inn's throughout the World for over SIXTY-YEARS [60] and have NEVER met such a Horrible Person that worked in Senior Management! Amber fabricated a 100% FALSIFIED STORY to the Police that I was "REFUSING" to pay for my stay. As Amber knows, this is simply NOT TRUE! Unfortunately 2 Days prior to this incident, there was a VERY LOUD & EAR PIERCING FIRE ALARM very early in the morning in which I had to vacate the Building and turned out to be FALSE. I brought up this issue at breakfast a few hours later to Amber and she stated this is "NORMAL" and was Arrogant, Condescending and Dismissive. I requested the name and contact info of the GM to report my dissatisfaction with the False Fire Alarm AND now more importantly Amber's Unprofessional Character, Poor Listening Skills and Terrible Customer Service Skills. AMBER provided a "GENERIC" Email address and stated "Dan" is the GM. I immediately wrote a lengthy Email outlining my dissatisfaction. Two [2] Days Later I wrote another Email to Dan because of NO responses from him. It is my belief, that Amber "INTERCEPTED" both E-Mails, Read them and Destroyed them which prevented Dan from reviewing the contents of the letters, NOR replying. I also believe, that after AMBER read my letters this infuriated her and her treatment towards me became even more SEVERE, RECKLESS, REPREHENSIBLE, WANTON, MALICIOUS and was looking for ANY EXCUSE to essentially "EVICT" ME. So hence, she fabricated the story that I "REFUSED" to pay for my stay and called 911 to the Police to Arrest and take us to JAIL! After the Police Officer's arrived, I explained the facts and the 2 Veteran Officer's were literally in SHOCK & STUNNED that Amber would Fabricate these Falsified Stories! As you can see in the Phitos, the Officers WERE LAUGHING THEIR HEADS OFF as Amber stood nearby listening to the truth about what actually occurred. To date, Dan has chosen to IGNORE the Emails and failed to respond in a timely manner. Therefore, he has given me NO OTHER OPTION than to publicly post this SHOCKING INCIDENT in hopes that this case will be reviewed and accessed by the Corporate Officials of Holiday Inn Corporation because AMBER AND DAN has demonstrated they have VIOLATED AND BREACHED HOLIDAY INN CORPORATE POLICIES FOR 100% GUEST SATISFACTION! TO WHOM IT MAY CONCERN: Thank you knidly for taking the time to read about this horrifying incident and trust, respectfully, that you would REFRAIN from staying at this property until someone from the Corporate Offices can publicly respond to these very serious series violations of mistrust by Amber and Dan!

    GREAT hotel. Literally across the street from the Temple Meads train station. The staff was…read moreAMAZING! The bathroom was huge (and had a US outlet), the room was very spacious and very clean! Highly recommended!

    Photos
    Holiday Inn Express Bristol City Centre - Amber attempted to FABRICATE 100% FALSIFIED STORIES about us tto the Cops hat were simply NOT TRUE! SHAMEFUL BUSINESS PRACTICES AMBER!!!

    Amber attempted to FABRICATE 100% FALSIFIED STORIES about us tto the Cops hat were simply NOT TRUE! SHAMEFUL BUSINESS PRACTICES AMBER!!!

    Holiday Inn Express Bristol City Centre - This was the reaction from the 2 Police Officer's when I explained the TRUTH about what actually occured and they LAUGHED!

    This was the reaction from the 2 Police Officer's when I explained the TRUTH about what actually occured and they LAUGHED!

    Holiday Inn Express Bristol City Centre - Assistant General Manager Amber SIGHED & LAUGHED when I advised her I would be posting my HORRIFYING Experiences with herself and Dan, GM.

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    Assistant General Manager Amber SIGHED & LAUGHED when I advised her I would be posting my HORRIFYING Experiences with herself and Dan, GM.

    Travelodge Hotel

    Travelodge Hotel

    2.4(5 reviews)
    0.4 mi
    £

    DO NOT BOOK First impressions of outside including broken…read moreglass and lots of rubbish, yes public highway but guest rubbish. Area In Middle of Major building works (student accommodation) and noisy. After obtaining room key for 2-night stay realised been given a standard room (paid for Super room), Back to reception who advised "It's all we have left, hotel is severely overbooked and your lucky to even get a room! If you're not happy contact customer service". Room Key frequently stops working (5 times) security is poor with broken locks. Carpets Stained. Rooms VERY hot, open windows and woken at sunrise by the noise from flocks of seagulls feasting on the rubbish outside. Windows Overlook from apartments meaning you ned to keep curtains closed for any privacy. I have used Travelodge many times over the years, but this hotel should be condemned. Almost £400 for 2 two nights. Raised my concerns with Customer service, the delightful Paige offered me a refund of the difference in room price, nothing in respect of the issues. There are much more central hotels, including budget options, seriously AVOID this Hotel at all costs.

    The room was filthy, full of dust, hair, cigarette butt, random metal spring on the desk. Visible…read morewhite particles on carpet. One of the pillows was without a pillow case. What I believe to be the carbon monoxide alarm was just exposed without a cover. Then when we came down for breakfast, we ended up spending nearly two hour from stepping into the dining hall to leaving. To begin with, we spent nearly 15 minutes for someone to finally attend to us. We kept requesting for cutlery 3 times before finally getting the right amount of cutlery as she kept going back and forth to the kitchen with a piece of cutlery or two. There was hardly anything in the kitchen, we kept asking for stuffs and the sad thing is, they kept bringing things in small bits as if we are the only one in the dining hall. We requested for vegetarian sausages and we were told 8 minutes wait but 15 minutes later we still waiting for the sausages. The coffee machine was broken and there was no coffee. Upon request, few sachets were brought to the dining hall, there were no juice and just one carton of apple juice was then brought out, and that's how it continued for the whole morning. Bear in mind that breakfast time was from 0800 until 1100 but we were there from around 0915 and had to have such an experience. I did hung the "Top Me Up" card on door handle all day and to my surprise, I walked into the Same filthy room as I left it in the morning. No cleaning, no coffee, no milk, no towels, nothing! On our second night, the fire alarm kept going off every few seconds from around 4am. The front desk stated that one of the guests had tampered with the alarm in their room that's why it's going off every 15 seconds but there isn't a thing they can do about it. Is that not the used of the fire panel? To pinpoint where the trip is coming from?? And to say I paid over £300 for such an experience is beyond me. I do not even feel I can recommend it to my worst enemy.

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    Travelodge Hotel
    Travelodge Hotel
    Travelodge Hotel

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    Novotel - more stains

    Novotel

    3.5(4 reviews)
    0.4 mi
    ££

    I was supposed to stay 16 days in this so called luxury hotel. That was the way it was described on…read morePriceline. We had trouble from day 1.I had one room and my 82 year old mom had the other. The tub was so high, she couldn't get in it. They offered to change our rooms but we had to do it . There was no help. Our new rooms had too many problems for a luxury hotel. No air conditioning is number 1. My safe was not working and I reported it to the front desk. I had to go down 5 consecutive days to report it. First I was told they would be right up. A few days later , Michael says, no one told you that we had to order a part? 5 days later it was fixed. My moms fridge had to be swapped out because that didn't work. The carpets were stained. It looked like someone was murdered in my room. Don't get me wrong, the house staff kept my room clean and neat. No problems there. They don't supply stationary or pens. They also do not supply face cloths . They call them flannels in the UK. The railings on the glass shower door were loose and also the one on the wall. Maintenance came up to fix them in both rooms. The shower knob was stuck and maintenance came up to fix that, In both rooms. The wall was separating from the shower ( see photo below) . To top everything off, the entrance of the hotel was broken for days. Anyone off the street could have came in. The front trash can wasn't emptied for days ( see photo below). So after staying there for 7 days, we had to leave. I asked for refund on the unused days but the front desk said take it up with the third party I booked with. I paid in advance and I wasn't entitled to a refund for the unused days. I think I should have been because the hotel was not what the description said it was and the many inconvienences they put us through should warrant a partial refund for each room. Actions speak louder than words.

    I stayed in this hotel last July, after finding a cheap deal on their website (I think it was £69…read moreper night, instead of £120) The room was very clean, and quite comfortable. It was a basic type of room, which I don't think would be worth the full price to be honest. The TV had a cable to plug my iPod into, and because there were speakers in the bathroom, I could listen to my music in the bath.

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    Novotel - Molding and shower

    Molding and shower

    Novotel - Stained carpet throughout

    Stained carpet throughout

    Novotel - Front door can't close for days

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    Front door can't close for days

    Holiday Inn Bristol City Centre

    Holiday Inn Bristol City Centre

    4.0(2 reviews)
    0.3 mi

    Service with a smile! Stayed at the Holiday Inn in Bristol and the staff absolutely made the trip…read more A+ to the second-floor front desk and an extra gold star to the breakfast team -- so friendly and welcoming! The hotel is spotless, with beautiful modern décor that makes the restaurant and common areas feel warm and inviting. Our room was clean and comfortable... but the lighting? Yikes. The bathroom was way too dim for makeup, while the hallway lighting was so bright it gave a ghostly glow. Overall: Fantastic service, stylish spaces, and a comfortable stay.

    This hotel is comfortable, modern and in a great location…read more Had a superior room for a couple of nights to attend the Harbour Festival. The Priority Members floor has an ice machine so you can help yourself to as much as you need. The rooms are large with room to peddle your bike around :-) The bed is comfortable, the room clean well maintained and the bathroom delightful with a choice of monsoon or hand held shower. We did not have breakfast as I prefer to go out to try new places to eat but the restaurant and bar area looked nice. Practical - I could not work the temperature gadge in the bathroom and I needed a jug of skimmed milk for the room as only whole milk was supplied. On both occassions the staff were prompt in dealing with the matter swiftly. Very friendly helpful staff, even the guys as you walk in on the ground floor - concierge. Its on a very busy road and you need to access the subway to cross unless you walk down to Cabot Circus. This did not present a problem thou. I would stay again.

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    Holiday Inn Bristol City Centre
    Holiday Inn Bristol City Centre
    Holiday Inn Bristol City Centre - 24 hour friendly reception

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    24 hour friendly reception

    Horse World - hotelstravel - Updated May 2026

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