Prompt and friendly service. Both setup and in house what more could you ask for. Have had to same…read moreexperience both times I did business with them

Top marks all around. We needed to place our aged furnace…read moreand A/C units and called Better Air NW to come out for an estimate. Colin took the time to learn our wants and needs, understand our current system, and most importantly, what we did not want. It was a frank discussion to match the install with what we wanted; no upselling, no pushing for a heat pump once we said we didn't want one, no pushing extra services. Straightforward and honest. The estimate was right in the middle of the range (for this area), and we were able to schedule the work for early the next week. It was going to be a single day, but our "mission glitch" was some less-than-up-to-code electrical on the old system that needed to be brought up to code. That added a few hours and ran us over into the next day, but it was done at no extra charge. From start to finish, communication was timely and clear, by text and phone with email as a backup. Scheduling was a breeze and teams arrived exactly when they promised. The quality of work is excellent, and it all comes with a ten year warranty. Pleasant, professional, efficient.

Every year it seems like our HVAC + Tankless Water Heater service goes up in cost. And the techs we…read morehave previously used often arrive and do just and adequate job. This time I shopped around and found a good rate from Skyline. Checked their business license, insurance, and LNI and they looked clean. So I gave them a shot. Scott came and spent about 2 hours working on our heat pump, furnace, and descaling our tankless water heater. He was very organized and had the right equipment for the jobs in his truck. Good sense of humor, but also good advice around how to best upkeep those systems in my house. I ended up getting a discount by purchasing this year's service and next year's together. Very happy with Skyline's work and look forward to using them for years to come.

An easy 5/5 rating, really appreciate Scott and his team. Communication was clear and prompt, they…read morewere very punctual for both appointments, and the pricing was fair and easy to understand. I had them come out and re-route my furnace's exhaust pipes, specifically fixing the terrible job a previous HVAC company did, and Scott fixed it in a fraction of the time with none of the hassle or mess. He even went above and beyond and replaced our air filter for us and repaired the vinyl tubing for pumping out furnace condensate, too.

Responsive to services and questions asked about home air duct cleaning and repair…read more Also requested family run business services

BEWARE of their annual membership charges. I called to…read morecancel my membership back in 2025 and they charged me over a year later at 2:30am. Luckily I was awake and saw the charge notification that day. I tried calling six times and the person I speak to on the phone keeps giving me the runaround. I tried leaving messages, emails, called multiple times and no one is picking up in the billing dept nor calling me back. I finally had to contact my cc comp and submit a claim to dispute the charge. What a headache. They also overcharge for their services. $600 to replace a light switch. Their customer service is horrible, please find someone else.

They did a fantastic job. Orlando and Kameron were professional, funny, and just great guys. They…read moredid an excellent job on the install. The company overall has been a pleasure to work with and was priced very fairly and much lower than some of the competitors. I would definitely use them again.

Reached out through Yelp looking for routine maintenance on our 2-year-old ductless mini-split…read moresystem. They gave me a good quote and I gave then the job. I then asked if they could also quote me on routine maintenance for our furnace. They could have easily charged me for an added service, but told me they had a fall special for doing both jobs together that was $30 less than what they had quoted me for just the HVAC work! Says a lot about them, I think. Of course, it's the actual work that matters most. My service tech, Matt, called enroute and gave me an accurate time of arrival. He was very professional and even showed how to do periodic cleaning. He found a leak in our furnace that needed a small repair. He did the repair with no additional charge. This company is great. I've already put them in my calendar for next year's routine maintenance and I would definitely call them if I had any other issue before then.

CM Heating did an excellent job from the first person who came put and talked us through our new…read moreHVAC systems options to the installers and most recently, Tobin, who came out and inspected a potential problem I reported and provided a ton of great information so we can optimize efficiency and longevity of our systems. Everyone has been really great to work with. May 2024 - I finally scheduled our annual maintenance. They sent James out. He was fantastic. A wealth of knowledge, polite and professional. I signed up for the annual maintenance plan to save money. He made good recommendations based on my needs and concerns of my allergies. Much appreciated! 2026 update - our heat pump stopped working and needed replacement parts. I paid for them to send a tech to diagnose it and they followed through with the work which is under the 10-year warranty. Tech, Hagen was very nice and professional and made sure to answer all of my questions. Kudos to the office staff, Brittny, Erin and everyone who took my calls while I was eagerly waiting for parts & repair. They treated me very kindly and proactively communicated each step of the way. I hope that this fix lasts a long time, or at least until we upgrade to a newer, more environmentally friendly unit.

We've used CM for heat pump installations in two houses. Most recently, we purchased a heat pump in…read more2019. When it stopped heating in Winter (thankfully, we have back-up propane), CM quoted us $3,200 for a thermal expansion valve (TXV) replacement. They explicitly said that while the parts were covered under warranty, the labor was not. We got a second opinion -- and while the part failed, the second company pointed out that we had a 10 year parts and labor warranty (he was easily able to get to this info, which means CM should have, too -- especially since they sold it to me). I've now called CM several times to inform them that they need to cover the repair, but I've been ghosted. I assume this is likely because they can charge a higher rate for labor on a customer-pay job than they can be paid by the warranty company and are hoping I'll go to another company, but I have no proof of that. As far as I'm concerned, they sold me the unit and the warranty -- and they can do the repair. Once the warranty is over? I'll never deal with CM again.

I had Overlake install a new furnace and then a new water heater (everything always breaks all at…read moreonce, of course) in about a 2 week period this winter in my parent's house. They were able to make it out within a day or two both times. The owner was easy to work with for scheduling. They don't try to pressure you or upsell at all, which I appreciated. The quotes I got were in line with other area vendors. The technicians were very professional and helpful despite the resident of the house being very crotchety. Would definitely hire this company again.

I had a great experience with Robert. I sent a request and he responded within minutes about an…read moreissue with my furnace. Instead of pushing for a service visit, he spent about 20 minutes on the phone patiently walking me through a few diagnostic steps because he suspected it might be a common issue based on my description. We were able to identify the problem together, which I'm very grateful for. That kind of honesty and willingness to help is rare and says a lot about someone's character. I really appreciate the time he took to help me out and would definitely recommend him and his company to others.

Fantastic service. Super knowledgeable efficient upfront costs…read more Michelle is an amazing tech

Almost a decade ago I invested in an in-floor Janes's Radiant Heating System because it's clean,…read moreefficient, economical. I rely on their trained technicians for annual servicing & maintenance of the system. I especially appreciate the discounted 2-year Maintenance Agreement to help me save some money. Today I want to give a shout out to Josh who showed up right on time at 8:00 a.m. having driven a long distance from off island. He went right to work making sure that all the parts were still in good shape to give me another year of service. While here Josh suggested relocating a PVC pipe to better protect it from being inadvertently knocked out of place. It's that level of professionalism, courtesy and attention to detail I have come to expect & value from Janes Radiant Heating. Thank you.

The Elevation team is a dream to work with. They are super knowledgeable, collaborative, and were…read moreable to provide my home with a new ducted heat pump system. I'm very happy with their work, responsiveness, and communication. They provided me with great solutions for my HVAC needs. They also came in lower than other quotes and I receive better service! Glad I found them.

Nick Holland answered all my questions professionally and quickly in regard to my heat split. Super…read morefriendly and always does a great job.

Zach from BelRed Heating & Air arrived promptly at our home to clean the ductwork associated with…read moreour two recently installed furnaces. From the beginning, I was impressed with his professionalism and attention to detail. He first located each of the many vents throughout our home while explaining the cleaning process and what he would be doing. Each time Zach went out to his truck for supplies and returned, he put protective booties over his shoes. We do not wear shoes in our home, so I especially appreciated his thoughtfulness and respect for our property. Throughout the job, Zach was thorough, focused, and clearly took pride in doing the work properly. When he finished, he made certain that doors were closed and lights were turned off, small details that say a lot about someone's professionalism. The real surprise came when he showed me the contents of the vacuum bag. I couldn't believe the amount of dirt, hair, leaves, and assorted debris that had accumulated in the ducts, including remnants apparently left behind from remodeling done many years ago. Seeing what was actually removed certainly confirmed the value of having the ducts professionally cleaned. Zach is a keeper! His professionalism, thoroughness, and respect for our home are a very positive reflection of the quality of service we've come to expect from BelRed. Five stars!

I started with Bel-Red a few decades ago, when they were a significantly smaller shop. At the time…read morethey saved my bacon by replacing a bad furnace circuit board. Signed up for a yearly service maintenance agreement with them that same day. Every year like clock work, they came out for the yearly turn up. No upselling. Just routine maintenance. I don't exactly recall when they were bought out/merged/bought Gene Johnson and some plumbing company, but it was the end of the no upselling. Fast forward to today: The good. Lots of good to really good people in all roles. An army of techs. They will come to you fairly quickly. Actual service is usually solid. The bad. Some not so good techs that are clearly on the upsell of telling me I needed something. The code changed and new requirements of.... when I'm likely grandfathered in at the old requirements. They want to come out twice a year, to service my heatpump and furnace separately. Basically two opportunities for upsell. They want to send me a free plumbing consultation/inspection. More upsell. Never scheduled with them. The really big prize for them, selling me a completely new heat pump and furnace system, when both approached 10 years old. Having to say no every freaking year. Fear tactics. Super premium prices. Really bad. One of their techs told me my extra surge protector installed by another tech is over a year old and may fail. He highly advises a new one to protect my system. I approve it and pay again. Later I pull the records from the first one installed. It's only 11 months old and under warrant. Call manager and get a refund. Different tech was fixing my heatpump. Had to order parts and came back the next day. He had underquoted the actual cost to fix the prior day. I had already signed and approved the fix the day prior. Day 2, that morning with my heat pump torn apart in pieces, I'm forced to sign/approve the real cost or he cannot finish the repair and would leave. I sign, not happy call into the a manager. He researches. About 2 weeks later they agree to refund the difference. About 2 months later I actually recieve the refund. My hvac system lasted 16 years. Not too bad. They gave me four bids with various levels of equipment. I ended hiring a smaller hvac company near 5 stars reviews here on yelp. Their sole bid was the Bel-Red's low bid with better equipment. I stopped the Bel-Red service agreement going forward. Should have done this many, many years ago. Paying super premium prices for less than stellar services. Live and learn.

I can't believe there aren't more reviews for Airpro Genius, what a great company! Wilson answered…read moremy call, offered to try to help assess the situation over FaceTime for free, but I didn't know what I was doing so he came out the same day (fit me between other appointments). He was able to thoroughly identify the issue and order the needed part, and came back the next day to install! Very fair pricing! He was also very nice in helping me understand what was going on and giving me tips to help with prevention and maintenance to reduce costs and extend the life of my old furnace and a/c. He's got all my future HVAC business for sure!

We found Airpro Genius on Yelp and went with them due to the solid reviews. Wilson was very…read moreresponsive and detailed in what work he would do for maintenance of our heat pump. He had excellent communication and arrived on time and provided details of his work as well as recommendations. Fair pricing and amazing service - highly recommended!