It's refreshing to find a small business doing it right. BTM has a system working for them! Their…read moremenus has delicious choices served to order, a casual dining area complete with water service. While small, it was large enough to comfortable accommodate 4 tables of people without feeling crowded or too loud. My sandwich was so juicy and the bun was soft and fresh. The side salad was a wonderful pairing and while full, I couldn't help myself and shared an order of tots with my mini.

I was so very excited for this place however, it was…read moresubpar. The truffle fries lacked seasoning and so did the curry soup. I had to add my own seasoning. The sandwich was pretty good... 3/5. somewhat disappointed for how much I spent. hopefully they will implement more flavor moving forward. the shop itself was cute and the front lady was awesome.

Good food great service Ordered the tonkatsu ramen and it…read moreabsolutely delicious, the broth was perfect my ordered the lio wein with the teriyaki chicken and it was fantastic, we ate out food and it delicious. The host paisley was very nice with great .customer service the ambience is right on it.we definitely come back for some good food. 5 star all over

To be honest, this place probably deserves closer to three stars, but I didn't quite have the heart…read moreto rate it that low. I know firsthand how challenging it can be for small business owners--especially immigrant-owned businesses. That said, there were several shortcomings that affected our experience. The issues started when ordering. There were two vegetarians in our group, and while many of the ramen dishes listed an option to add vegetables, I wanted to confirm whether the broth itself was vegetarian. Unfortunately, our server repeatedly said she didn't know and didn't offer to check with the kitchen. One ramen listed a miso broth, which is typically vegetarian, but when I asked about that specifically, I received the same response. To be safe, we ordered the clearly labeled vegetarian ramen, while my husband ordered the miso ramen. His dish arrived almost immediately, while the rest of us waited at least 15 minutes longer. When his ramen was delivered, there was no explanation or indication that ours was coming shortly. He tried to eat slowly so we could eat together, but he was nearly finished by the time our bowls arrived. One other small but noticeable issue: it was around Christmas, and the holiday music playlist was extremely limited. We heard the same songs rotate four times, which became a bit distracting. My advice would be to invest more in server training, especially around menu knowledge, and perhaps update the music playlist. With some improvements in service and attention to detail, this place could be much better.

I have tried to call and order food from this place on more than one occasion and no one has ever…read moreanswered the telephone number they have listed. No option to leave a message to have them call you back either. Kind of dissappointing as Salem late night options are pretty slim...I think tonight was the last night that I'm going to try to contact these people. I'm not sure if they're even still in business.? **update** I got a call back from the number listed and I asked to order food- the guy says 'no, not tonight' and basically hung up on me- funny, your listed hours say you're open 24/7. Abrupt and rude. Lost a good potential customer....3stars because I hadn't had any interaction with this place, now it's one star for terrible customer service....

There a 2 items that i will always try if it is on the menu. 1 is fish and chips. The other is a…read moreCubano. So when I saw the Cubano I knew i was going to order it. A Cubano traditionally is pork loin cooked into submission, ham Swiss cheese mustard and pickle grilled on a plancha. I dont do pickles so I ordered mine without. What i got was a grilled cheese with pulled pork bacon and smothered in pickles and onions. This was not even close to a Cubano and should not have been billed as one! I would also like to point out that those were pickled cucumber slices not actual pickles. Since I was at a function and the line for the food truck was exceptionally long. I just brought the sandwich home. I will also say the Mac and cheese was not terrible although I would rethink the pasta that is being used. It was large a overcooked. So with all that said there was some good flavor. The wait was too long for a bad sandwich made wrong. I would not purposely look for this truck .

I went to lunch with my stepmom to Pho Keizer and had a very lovely lunch. The restaurant is in a…read morenew location in a meticulously renovated Sherri's restaurant building. Everything is immaculate and very nicely decorated. Once we were seated we were provided with an extensive menu of dining options. Everything on the menu looked incredible! I had difficulty choosing one thing, so I chose TWO! I chose the Banh Mi sandwich and the Wonton Noodle Soup. I love the type of rolls the sandwich was served on. The outside is crisp and flaky while the inside is soft and chewy. I asked for chicken as the meat choice. I enjoy how the carrots and cucumbers are sliced in a square straw. I think that provides a nice texture in every bite. The wonton noodle soup was delicious. I've never had soft wontons before. They've always been crispy nibbles on a side plate. I like that in this dish they were part of the soup. I was a little disappointed in the vermicelli noodles though. They were nicely done and very tasty, but there were so many that they clumped together and were difficult to get a bite of without getting a whole mouthful. Also of note were the drinks. I chose the pineapple tea and it was MARVELOUS! All in all, lunch was an amazing experience and I will always remember that meal with my stepmom.

When we want to eat pho, this is where we go since it recent;y opened in what used to be the Spires…read morerestaurant on Portland Road. Both the older restaurant "Pho Keizer" (just South of here on River Road) have the same owners, their offerings and quality are similar. My wife loves their soup bases. Since she is quite sensitive to hot spices, we are careful to order the lowest level of chiles offered in dishes we order. I, then, increase the heat level by using the chiles available at the table. In that way we are able to share different dishes served "family style." My own favorite dishes are the egg rolls (Chả Giò) and the vermicceli salad (with grilled pork and egg roll). We also dislike the fresh coriander so ask them not to use it in dishes we order.

Absolutely adored this place! Food was great, and so many yummy options to choose from! Coffee was…read moretruly amazing as well. Service was excellent and the environment was very cozy. Will definitely be back!

Got in at 11am on a Thursday…read more Service was excellent - our party of three felt very well-taken care of! Water and coffee was constantly topped off. Smiles and laughter were abundant. We got in before the crowd (which quickly filled in after we sat down) and our food came out really quickly. I had the French toast meal (Aunt Kathy's) and the French toast was perfect. I asked for eggs over medium, which some places don't get right, and these were great. My cousin got the hotcakes and they were bigger than his head! He also got a blackberry vanilla Italian soda which he said was delicious. My brother killed the biscuit and gravy with chicken fried steak. We also took a cinnamon roll to go - I think it can feed a small village, it's so huge. Highly recommend this wonderful place to anyone looking for a hearty breakfast.

We went there on a Saturday for lunch. The food was as ordered. Very fresh and tasty…read more As other diners complained this location could be more cleanly.

Bacon and four cheese souffles... kitchen sink cookie cheddar cheese broccoli soup... creme brulee…read morelatte... with baguette... the owner operators are very nice... and the staff here is very fast and efficient delivering your wants and needs...

Phenomenal food, service and ambiance, they actually make their orange sauce from real oranges, so…read moretasty the orange chicken is perfection, the yellow curry so creamy, love the coconut flavor, always the right amount of sauce. The staff is so friendly, the best hole in the wall Thai food hands down!!

Ordered with Uber Eats and crab Rangoon were great. Cashew nuts were swimming in sauce with lots…read moreof fish oil. I am not a picky eater however this dish turned my stomach. I assume that they actually have a great dish here and this time they just used too much fish oil in their sauce or something however this is not a dish that I would be willing to try again especially with the high cost of delivery. If you are into just crab Rangoon then this should be your place because they were just crisp enough on the outside and soft and delicious on the inside with a decent oil to dip!

Fair warning we drove right by it because it just looks like a big house and it wasn't immediately…read moreapparent it was both the Thai restaurant we were looking for and open. Once we found it, parked, and went in the experience dramatically improved. The hostess was very friendly and it really does feel like you're in someone's home to get a meal. I ordered the Pad Thai with soft tofu and the Massaman Curry. My coworker ordered the Pad Thai with beef. The meal was excellent. Large portions, well seasoned, and it felt like the chef really cared about the food. Thai Iced tea wasn't oversweetened, it really tasted like rich black tea and condensed milk instead of just sugar like so many places. We will absolutely be returning again.

This place is tiny, so call ahead and get a table booked…read more The food is superb. We ordered the Drunken Noodles, the Massaman Curry, the Tom Yum Soup, and the Hawaiian Fried Rice. We share it family style, and it was all delicious. The Jasmine tea is also very good. Our server was funny and friendly. I imagine that she owns the place. The inside of the restaurant is nice and clean. The outside of the building is a bit run down and iffy looking, but who cares? Just go inside, and forget about the outside needing a paint job. We will be back!

Five Stars -- A Must‑Try in Downtown Salem!…read more My wife and I stopped by Akai Ramen yesterday, and this spot absolutely delivered. We ordered the shrimp fried rice, hot gemai tea, cucumbers, fresh salad, and the seafood ramen -- every single dish came out flavorful, balanced, and clearly made with care. The portions were generous, and the prices were surprisingly reasonable for the quality. The service was immaculate from start to finish. Friendly, attentive, and genuinely welcoming -- the kind of hospitality that makes you want to come back before you've even left. The decor is clean and modern with plenty of seating, creating a relaxed atmosphere perfect for a date, a family meal, or a quick bite. Yes, you do have to pay for parking in downtown Salem, but once you're inside, the food, the vibe, and the service make it more than worth it. If you're anywhere near Salem, I highly recommend stopping by. Akai Ramen is doing everything right -- great food, great people, great experience. Five stars all day.

Yummy! Good Ramen, good service and lots of seating!…read more Service was very friendly and food came out quick! Nice soft music playing restaurant was cute lots of seating options. Ramen was tasty! The kaarage was kinda like chicken nuggets, different than we normally have but still yummy. Will be back when in the area!

My God, the Bacon!!!!…read more If you go here for no other reason, go for the bacon. My wife and I spent years going to Elmer's for our parents' version of a date, every week. But... When she got cancer, Elmers refused to let me order breakfast to go so she could still enjoy our tradition. Thank God for Route 99, and now I won't go anywhere else!

This is a very popular spot in the area. You'll get hearty portions and that home-style,…read moredown-country feel--even though the interior has a more industrial design. My chicken fried steak was solid and easily enough for two meals. Unfortunately, my husband was pretty disappointed with his brisket. It was more like shredded pork, and he felt the flavor was off--he was expecting more of a smoky barbecue taste. Overall, a mixed experience depending on what you order.