Had an emergent issue, was promptly seen. Dr Segall and his team are all courteous and…read moreprofessional. Wish they have online access to pay bills, etc.. still worthy of 5 stars

I will be updating this review as time goes. This review is for the new facility in Bellaire!…read more 10-16-2021: Had my lasik surgery yesterday. It's been a pleasant experience from the first day I picked up the phone to call and ask questions from CINDY. Everyone was really kind and caring which made me feel really comfortable . Dr. Scott Segal is a professional at what he does and he was very kind, informative, and caring. I did thorough research into who I should pick to go with for my lasik surgery and I'm glad to have picked him. I'm currently recovering from the procedure and it seems to be going great. Dr. Scott also gave me his personal number in case I have any questions or concerns. All information regarding financing, prescriptions, and scheduling were easy to follow. I had my post op checkup this morning and I already have 20/25 vision :).

Nice facility. Nice building. Free parking: Staff is actionable, competent and caring. Front desk…read moreis super. Yelp reviews are NOT on point. Staff on phone, onboarding online and onboarding white paper form very clear guidelines for the appropriate amount of time you will need to budget for a visit. Many complicated level of patients requiring more time for a on the spot second consult so wait tomes vary according to caring staff. I would recommend this facility and location. It is unfortunate and unclear and unacceptable why a reasonable wait of 3 hours of off putting for a high level of specific service and testing compulsory for this level of care. Perhaps the sophistication level on the patient end needs to be increased to a more generous window of tolerance. The analysis and analytics required for your diagnostic evaluation and assessment includes a bevy of different tests with top of the line Swiss and German technology and techniques. This was the right place for me. Thankful to be seen here. Pun intended.

My doctor is great. I see a specialist and trust him completely. The patient experience is…read moreterrible. An appointment takes 4-5 hours and I come annually, not a new patient. They just move you from room to room. Since they do this every day, they should know how long things take and schedule appointments accordingly. I was required to pay upfront, probably so I wouldn't walk out. I stay because of the history I have with the physician. But I would encourage anyone looking for eye care to go elsewhere.

dr. Cross has always been a great doctor, amiable specialist and dedicated doctor in my book. I've…read morenever had a reason to feel neglected, any doubt of any of their dedication/skills. Ive had cataracts removed on both eyes, follow up on retina, referrals, etc. I've never felt like I ever received inadequate care/respect. sometimes the wait to get in is a little long, but that's everywhere now, it seems. I give him five stars!

My experience with Warren Cross & Associates was not a good one. Saw him on April 22 at the…read moreWillowbrook office then had to go to the Bellaire office on May 3. Was set for cataract surgery. His staff said they would call with a date for surgery. Finally got a call today, August 21. I told them I was already scheduled with another surgeon. I can't imagine it would take 3 1/2 months to get me scheduled.

The staff is always efficient, knowledgeable and friendly. I've been going here for years and have…read morealways been pleased with the quality of care that is given.

Pleased with the evaluation. there is a bit of soft sell at the end but no pressure. I will go back.read more

Dr. Tucker single handedly saved my vision. She was able to save my vision when 3 other doctors…read moretold me there was nothing they could do for me. Not only is she a great doctor but she's a good person too. She will always be my optometrist!

The office experience was nice and the staff seemed knowledgeable. However, they tried to tell us…read morethat our child needed out of pocket eye therapy for a tracking disorder based on a machine test. We followed up with a second opinion and there was no issue.

Dr. Collett, ophalmologist, was friendly, patient, knowledgeable, and informative. He gave me time…read moreto ask questions and he thoroughly answered them. Rudy, my eye technician, performed some preliminary tests, and explained every step of how the visit would flow. Highly recommended for exceeding my expectations.

From the owner: Dr. Collett is passionate about vision. Through a variety of anterior segment surgeries, he strives…read moreto provide excellent outcomes. Comfort and convenience are optimized by collaborating with optometrists in various communities. The result is a streamlined pre and post-operative patient experience.

I had an amazing experience at the Berkeley Eye Center on Weslayan. To get LASIK surgery. From the…read moremoment I walked in, the staff made me feel welcome and supported. My anxiety was extremely high -- so bad that I couldn't even put in contact lenses. Ashley, the counselor, took the time to slow everything down, explain each step, and reassure me about what to expect. She never made me feel rushed or embarrassed, and that meant more than anything. The nurses, Brenda and Briseyda, were just as incredible. They were patient, gentle, and very understanding about how nervous I was. They talked me through everything, checked on me constantly, and helped me relax when I felt overwhelmed. By the time we were done, I felt calm and confident instead of scared. Dr. Sun was exceptional during procedure. If you struggle with anxiety about eye procedures, this is the place to go. Their kindness, professionalism, and genuine care for patients really stand out. I'm very grateful for the whole team and highly recommend them.

After 40 days I am still waiting on my new glasses. Very disappointed…read more Optical reordering.

Both my husband and i have been under the care of Dr El-Annan for over two years. We have both had…read moresuccesful cataract sirgery amd recieved excellent care and treatment from DR El-Annan Would highly recomend if you need cataract surgery or any other retina issues to be taken care of

I was referred to Dr. El-Annan by another eye doctor while at MD Anderson Cancer Center. My…read morecomplaint was my left eye seemed as if someone had spread Vaseline over it and my vision was severely hampered by it. Extremely blurred. After extensive testing by Dr. El-Annan's staff, his evaluation concluded I had (PCO) posterior capsule opacification and l would need laser treatment to correct it. I agreed to the treatment. It took almost no time. After maybe two hours everything was almost normal. By the next day, I was stunned as to how good my vision was. Almost as if nothing was ever wrong! As an added bonus, Dr. Annan was so patient and so informative about every aspect of the 'operation'. He kept asking if I was understanding everything he was telling me. I was because his explanations were so thorough. I would highly recommend Dr. Annan to anyone who needs eye treatment - for anything.

Disappointed today in the lack of knowledge on latest treatment for eye floaters. Many exams and a…read morestreamlined service all leading to a recommendation for cataract surgey then expensive, risky vitreous surgery with absolutely no real information. As I was leaving and they were appartently have their afteroon pow wow, I leaned in and said the recovery period is six months. That's one of descriptors Dr. Kim should have shared. I'm going to the Houston Eye Associates who know that low-dose atrophine can be prescribed for eye floater. No one at Retina & Vireous Center had a clue. I've never had so many tests run on me without any explanation of what each test was for. I have a suspicion they were running up the bill. There ran duplicate tests - one with dilation medicine and another with a contraption that checks your eye and dilation is not needed. The last test was invasive as the dictor kept ckecking all around the eye just like previous tests had done. Again, he never explained what he was doing or why he was doing. That is totally unprofessional.

The service here is amazing and so are my results. The doctors and staff here are knowledgeable and…read moretake great care during the appointments, I went nervous I was going blind. My vision has since been restored and then some. Dr. Tzu is the best!