So initially I was recommend this eye doctor practice by my sister. She raved and raved and raved…read moreabout Dr. Paul and his practice. I kind of rolled my eyes, because it sounded too good to be true. But I tried it at her recommendation and I will say, I was impressed at first. The customer service was top notch and like nothing I had ever experienced at an optometrist office. I was not expecting to spend $1,000 on glasses but I did. Dr. Paul took his time and you could tell he really cared and was passionate about his profession. The equipment and technology was cool too. I felt like I was in a science museum. That was my first visit. The second visit was good too, and my eyesight hadn't changed. Dr. Paul brought up contacts but I told him that contacts made my eyes itch and he asked me about the kind I had prior and I shared reusable. He recommended daily contacts. I tried on a trial and liked them. I had also mentioned LASIK and he gave me a recommendation for a specialist that he trusted. Here's where things go south--I decide to get contacts. I ask, "what's the difference between getting an annual supply vs. a 3 month supply?" The lady says not a difference really it's just that the annuals are slightly cheaper. Since I was considering LASIK, I asked her what the price was for a 3 month supply? She said $99 and I said, "okay and if I get more contacts in 3 months, how much will it be?" She said it'll only be $99 and repeated that it was only cheaper if I did annual but it'd be the same price for another 3 month supply. This was about 3 months ago. So I send a text the day after Memorial Day asking for an invoice for another 3 month supply. I'm now told it's $250 not $99. I told the lady that I was confused, because the price is more than double the price. I called the office because sometimes things are better said over phone than text. The lady answers and I share with her what happened and she puts me on hold for about 15 minutes to ask her manager. She tells me that the manager Marisol (I think that's what she said her name was) is out to lunch and she'll give me a call back. I didn't receive a call back but a text message saying they apologize for the miscommunication on their end but it was always $250 and the insurance made it $99 and I'd need to wait until 2024 to get more contacts if I wanted to pay $99. I asked for what I was told initially to be honored and was told that the manager, Dr. Paul would not honor it and to let them know if I needed anything else. So you tell me one price, it isn't accurate and instead of honoring it or meeting me halfway, it's more of a too bad, so sad response. I'm always surprised how business owners will lose dollars, trying to save pennies. Nevertheless, I no longer recommend this practice as telling a client one price and then changing on them later isn't in integrity. If you decide to go here, I'd recommend getting all charges in writing. I'm sad to say that I will not be returning due to that bat and switch experience. -------------------- UPDATE: DR. PAUL MADE IT RIGHT. He also clarified some things, and I'm clear, happy and will continue coming back!!! Mistakes and miscommunications happen but how you handle them is what you sets you apart. Thank you Dr. Paul and team!

Great experience! I had not had my eyes checked in years due to a horrible experience at another…read moreoffice however I researched & found Montrose Eye Care & decided to give them a try. It's not only a great location but it's well organized & clean! The staff is so incredibly kind & knowledgeable. It's inclusive & I felt so comfortable. Dr. Lovero is fantastic! They have a great selection of frames but I love how I didn't feel pressured to make a decision. Overall just a five star experience! I highly recommend. I walked in very nervous & with high anxiety but walked out with a smile & able to see!

How freaking cute. This optometry office is hands down so beautiful. The office looks like it was…read morerenovated on the TGC channel! Dr. Vu, the optometrist, is the designer herself! The details she puts in her office can be seen all over her office. From the exam, to how stylish the frames to choose from are! I've always been to random optometrists where they get you in and out, but Dr. Vu was a sweet heart!! The moment you walked in, it felt like you were her best friend as she greeted you! I loved how she took the time to teach me what she was doing and looking at. An eye exam is more than just readings letters off a wall! Who knew! She taught me how to be aware of certain signs of health issues to how to look at my own eyes! Wait for it. Do you guys hate getting dilated?? Worry no more, she has a tech savvy machine that's called the Optomap that will save you that hassle. Not having to get dilated and still getting my full exam means that I'm definitely coming back!

Optometrist was nice and friendly. Office was very nice and clean. Refreshments were available…read more Offered many affordable frames to choose from. Very punctual and fast service.

I appreciated the attention to detail, checking changes over time, and the practical…read morerecommendations to improve my vision. highly recommend and look forward to my next annual vision check.

Today May 13th I went to Eye to Eye Optical to order me a pair of an extra of glasses. I was…read moregreeted by Ms. Alyssa she was so pleasant to assure me that after I looked around for frames she would get with me. For she was finishing up an order with another customer. She look up the cost to see if my present insurance would be cover it. To my surprise it was not on list of insurance cover for the discounts. Though Alyssa gave me two quotes which I couldn't turn down for the simple fact I love the frames I had picked out. Yami was so helpful with helping me choosing out the frames, that fit my face. ( 2 to choose from ) "helpful " . I love going to Eye to Eye Optical they are so professional and respectful with all my vision needs. Even with the absence of Ms. Alannah whom always has waited on me was not in for the day. Oh my she is gonna be so surprised for she is the only one I would want to wait on me. Loyal customer Mary Landa

Dr. K is amazing! Great customer service and I loved the options that I was given in regard to my…read moreeye exam and care. I didn't feel pressure to do anything extra. The office also felt very elevated and refreshing. I will be back for any further eye care and/or glasses. Happy Yelping!

Dr m. Amir was so helpful he is very knowledgeable and provided great guidance on improving and…read moremaintaining eye health. Overall great experience. Highly recommend. Lovely office, clean, smells good and high tech eye equipment.

Always a great experience…read more Been coming here for years. Quality frames, contacts, and lenses. The eye exams are not rushed. The eye doctor always gets my prescription with patience and understanding especially as I want to stay here long term in the Heights Garden Oaks area. Appreciate all of y'all.

Caroline Tran is just a doll! I was just going in for a new Rx for glasses and she asked me some…read morequestions and checked out my eyes and I left with the best new contact solution to my eye problem (one that was never presented to me at my old eye doc). She has so much positive energy! I left very happy! Expect to wait about a week to get in, but she is worth the wait!

Fast and friendly service. The place has a mom & pop type feel to it, you can tell they genuinely…read morecare about people as opposed to chain places. Came in for an eye exam and walked out with a brand new pair of Tom Ford glasses. I didn't have to wait forever to be seen and everyone is super nice. After the exam I took a while trying on almost every single pair of glasses in the place and the young lady was super patient with me the whole time. They even looked up different color options for several frames. All in all great experience. Would definitely recommend!!!

Went in to an eye exam, most places you have to wait for your eyeglasses to be done about a week…read more But here, I got it all done in under 2 hours. Came out with brand new versace glasses and I can see perfect again. Thanks Dr. Fabio, you really know what you are doing.

Dr. Varkey is an excellent optometrist, both thorough and timely with appointments. She is also…read morevery personable and all around good company. She clearly has a passion for what she does and is very individual with her assessments and recommendations. The practice in general also does not push products or try to oversell you on anything - it's clear they value repeat business and try to best represent your interests as a patient. They also appear to use very modern equipment and practices from the routine exams & fittings I have had that make the appointments very inobtrusive. Having relocated away from my childhood eye doctor more than a decade ago, I struggled to find another optometrist where I felt like more than a customer until I found Dr. Varkey after getting a new job in Downtown.

Dr Varkey is an excellent optometrist and I would highly recommend. She is thorough, taking the…read moretime to explain what she's looking for in her exam and any issues that may be present. Her attention to detail and sincere interest in her patient's eye care health is evident the moment you sit in her chair. I also appreciated her patience - picking between the clarity of option 1 vs option 2 can get confusing, and she was more than willing to wait to make sure I got it right. I also appreciated the lack of surprise in the final bill. I have VSP eye insurance, and have walk into offices thinking their exam is fully covered when in reality there were tests being done I had no idea I was going to pay for later. Dr Varkey lets you know in advance of options and cost for additional testing. No surprises at the end - much appreciated! I see myself coming back for my next annual checkup - she was great! Tip - her office is downtown, and she can get you in and out in hour if you're making an appointment during work hours. She's located in the tunnel under the Esperson Building - past the smoothie king and some Chinese restaurant. I got a bit lost in the tunnels so you may want to ask for directions before making your way there.

So fortunate to have found this gem. The staff was very helpful when making my appointment and…read morevery friendly when I arrived. Dr. Sanchez talked me through the whole eye exam and made the visit a very comfortable one. If you are looking for an eye doctor for your needs, do not hesitate to call this office.

Dr. Sanchez is an amazing eye doctor and a wonderful person. I have been going to him since he…read morefirst opened his practice, and I highly recommend him to anyone looking for excellent eye care.