We had a fun family outing here. We will pick up the finished pieces this week after they fire…read morethem. I highly recommend for a fun event on a hot afternoon. The workers were helpful and friendly.

We were greeted at the door and welcomed in by Kaidy and her staff. They explained the pricing, the…read morefiring process & helped us choose our paint pallet. There were other walk ins there and a birthday party, too The children at the party did not take away from our experience. We had plenty of room at our individual table to create our masterpieces. I think the cost is comparable to other creative art places around town. It was a tremendous amount of fun for everyone 5-99 years old! If you can hold a paint brush, you can stop by and paint a ceramic piece & create your own memories.

This review is for Daisy. That woman is absolutely lovely. She's always in good spirits, kind,…read morepatient, helpful, sweet as can be. She helped me get my supplies for my first sewing class. Thank you Daisy for picking out all my supplies. People don't give customer service like this anymore and I wish they did! Give that woman a raise. And a lovely thank you to Elaine, who was so pleasant checking me out. You're appreciated :)

On Friday at approximately 7:30 PM, we visited the Michaels store located at 15th Street and…read moreHighway 75 and purchased $435.06 worth of merchandise. While checking out at the self-checkout counter, we requested assistance because several of our items were breakable and needed something to wrap them in. The cashier, Macie, was the only employee working at the front of the store and one of only two employees working in the store at the time. She was assisting another customer and told us to use the bags at the counter to wrap the items. Because it was near closing and the plastic bags had not been restocked, there were very few available and there were no bubble wrap or paper to wrap breakables in. Following the cashier's instructions, we attempted to wrap our items as best we could. In doing so, we apparently used their new customer (aka: would you like to add your number to our system, coupon club) bags that were sitting at the counter, not realizing they were not intended for customer use. At best they one time use throw away bags. Which is why I didn't give it another thought. After completing our purchase, I placed my items in my car and returned the cart to the store. At that point, the cashier informed us that we were not supposed to take those bags. I immediately apologized and said I would gladly bring them back. However, the situation was communicated in a way that suggested we had intentionally taken them, and this occurred in front of other customers, which was extremely embarrassing. I returned to my car, retrieved the bags, and brought them back inside. I then asked for bubble wrap, which was provided at that time. I also asked to speak with the manager because I wanted to clarify the misunderstanding and explain that we had simply followed the cashier's instructions to use the bags available at the counter. The manager, Brynn, confirmed that there were only two employees working in the store at the time--herself and the cashier, Macie. During the discussion, it was mentioned that Macie relayed to the manager we had taken an entire stack of bags, which was inaccurate. Only two bags had been used, and they were returned immediately once we were informed. I asked to speak with the store's general manager so the situation could be escalated and properly addressed. However, Brynn refused to provide the general manager's name or contact information. When we went back to the front of the store, a police officer was present. At no point had I raised my voice or used inappropriate language; I had simply expressed disappointment at being accused of theft after spending a significant amount of money and following the instructions given by the cashier. It later became clear that the police had been called by a friend of Brynn's who was in the store and was not an employee. This individual appeared to be spending time with Brynn in the back of the store and called the police during the situation in defense of her friend. The officer stated he had been told that customers were yelling, which was not accurate. He asked Brynn whether she wanted us trespassed from the store, which she declined. What exactly would have occurred to warrant a trespass I've no idea. Unfortunately, the interaction with the officer was also unprofessional. He pointed his finger at me and told me to "mind my business and check out," and then proceeded to laugh and joke with Brynn and her friend. This entire experience was extremely disappointing and embarrassing. As a paying customer who spent nearly $500 in the store that evening, I expected to be treated with respect and professionalism. Instead, a misunderstanding escalated unnecessarily and left us feeling publicly accused of theft. I hope Michaels leadership will review this situation and address the customer service, communication, and management issues that occurred so that other customers do not have a similar experience.

I love hobby lobby!!…read more They have so many "things" for crafters and for those that want to be a crafter for a day! Items are always discounted and sometimes even more then the usual 30% - 50%. What a bargain! I usually check on Sunday for their specials for the week. They are closed on Sunday to allow for employees to enjoy family time! What a wonderful practice. Lots of things to spruce up a house can be found at Hobby Lobby. Go check it out and grab a buggy since your arms can't carry all the great finds!! August 2023

I don't like the way I was treated when searching for Hanukkah party supplies and was informed that…read moreHL doesn't carry goods for "my" holidays. So they no longer get "my" money for anything. Imagine, a store in Far North Dallas.

Neat and cool finds locally sourced and brought in through the local DFW headquarters of Tandy…read moreLeather - this is the Plano location Purses, bags, satchels and more! All cool and smell in there is awesome!!

Perfect stop for gifts of all kinds, especially when I forget and need a last minute idea!read more

I went to the open clay studio and the instructor was so lovely! I was the only one in the class…read moreand I had the most amazing time chatting with her, we had amazing conversations the whole class. I will definitely be going again.

Easy to follow and SO much fun! My niece and I didn't stop at Just one piece- we did TWO!read more

Cute pottery store. They mostly make some to sell to the national parks but they have items to sell…read morestore front. Prices are reasonable. I bought a garlic grater after a failed attempt purchasing one on Etsy. He was so nice and gave me a tour of the back where the kilns were kept to bake the pottery. They do offer classes but not many

I ordered a nacho plate from Holman Pottery years ago. Great design, well crafted. Tony listens to…read morewhat you want, does it. If you have any issues with your item, he will correct it. Great art, great products, great customer service.

My friends and I had a blast making the Turkish lamps at this Art Masterclass space. Shout out to…read moreKaren F's birthday! We all booked online and were able to pick which lamp we wanted to design. I chose the swan lamp. We arrived on a Sunday afternoon and once checked in we got situated at a table with a few other guests. I am in love with the space. First off, it's in a business area, and on a Sunday, there was no one else around. My GPS had difficulty finding the exact spot but once I had the suite number it was easy to find. When we walked in you could see how bright and airy this space is. Before the start of class, we had time to chit chat and walk around to get ideas for our lamps. Our teacher (I think her name was Oun?) was super sweet and walked us through each step. The first step is laying out your design. We were served Turkish coffee and a Turkish treat, (for an extra charge) during this step. During the step where we glue on the tiles we were served the pomegranate tea that came with the price of the class. At the end of our 2+ hours we were given instructions on how to make the cement to seal all the mosaic tiles in and once I do that, I will post photos of my finished product. We all had a blast and would 100000% recommend coming here to get artsy.

We did a workshop for Turkish mosaic lamp. There were plenty of options to choose from. The…read moresupplies and kit was very well arranged, and the instructor gave clear directions. They have plenty of samples displayed to get your inspiration from. We all enjoyed our time there.

I had placed an order for a balloon bouquet for a birthday and got a confirmation email with a two…read morehour pick up window the next week. I arrived in the middle of the window and they had no record of my order. It took three different people to pull it up and another person to blow up the balloons that weren't ready. No apologies and slow customer service. I wish party city was still around for balloon bouquets!

Michaels has everything you'll ever need for DIY's. I love getting my rewards; they come in handy…read morefor things outside my budget. Their weekly sales are also great! Some things are available online only but the selection in-store is pretty good. Service is good too. If you have questions or need assistance, employees are available.

We need to support our local hobby shops !! Friendly helpful staff...clean place to pick up hobby…read moresupplies that other box stores do not carry. Pretty fair pricing on most items. This is my go to place for Tamiya supplies of paints. Great selection and have what I need. Open on Sunday for those of us that work long hours all week long. Get here and check it out as soon as you can.

Wow....never going back. They DO NOT honor their own price tag on the product. They do NOT HONOR…read moreVETERANS in any way I will never shop here again. Very poor customer service. All my business going to Dallas Hobby Town now, where they honor veterans and match prices