Same day service to install a dashcam after calling to inquire. Made an appointment half an hour…read moreout, then was in and out of the shop in 45 minutes. Flawless installation, courteous service.

I'm really glad I found this spot. After recovering my stolen car, I got quoted $12k+ by the…read moredealership simply due to wiring damage. However, they fixed my issue + installed an alarm + installed a dash cam for a fraction of that price. Initially, I only reached out to Scott for car alarm installation. However, after explaining my situation, Scott assured me that they'd investigate the wiring damage as well and do the alarm installation. Despite them being booked up, he let me bring my car in early because I told him I was anxious at how vulnerable my recently stolen car seemingly was. Unlike the dealership who wanted to just replace everything, Scott and Nick worked with me to try and keep my costs very low. While they were investigating the wire damage and getting me a qoute, I was also provided with updates every other day if not every day which was super reassuring. Even before I expressed interest in getting any work done with them, Scott was willing to answer every one of my questions. Overall, I've had a super positive experience. They not only fixed the original issues mentioned in the qoute I got from the dealership, but they did it with a fraction of the original cost in addition to installing a dash cam and alarm system. I highly recommend working with them!

Stan and Billy are the best!!!!…read more They have turned down more work on my vehicles than they have provided. Rather than selling me products and doing installs that really wouldn't work correctly for my vehicles, they did the right thing and politely explained why they wouldn't do the installs. The installs that they actually did do, were top notch. GREAT CUSTOMER SERVICE!!! It is obvious that they are way more interested in maintaining their reputation than making a quick sale.

Outstanding service. I had an issue with my existing sound system in my car that another shop…read morecouldn't fix after several visits . Jimmy went through different scenarios and set up an appointment with Stan. Stan diagnosed the problem very quickly and repaired, along with fixing other things he saw. These guys are definitely not parts replacers, they are the real deal. Save time and money, give these guys a visit.

John Mease is a skilled, experienced car stereo installer, and an affable family man. Fenix Audio…read morehas a nice waiting room that includes amenities. I highly recommend Fenix Audio for stereo installations.

From the owner: Fenix Audio offers car audio, stereo, radio, and speaker installation in Middle River, Maryland…read more With our years of combined experience in the 12 volt installation field we can provide you with an answer for any situation, from Radios to Remote Starters we have the solution for you.

Great experience. Really receptive to their customers. Ronnie was a great help while I was there…read more All of the establishment is eager to assist their customers.

The experience started off well with an appointment to install back up camera and car play system…read more Next day I tried the blue tooth car phone microphone and it did not work. Called the store and was told to bring it in. Front desk guy called me a "liar" and told me to leave the car for the day (which would have required two Ubers). I asked if he could please fix it now, and he berated me for then inconveniencing all his other customers who had appointments that day. Once I reminded him that if he installed it correctly the first time this would not have happened, he begrudgingly agreed to fix it. Turns out, the microphone was bad. Never apologized for giving me a defective piece or failing to test it before he signed off on the job. Worst customer service ever. Go elsewhere.

Cant say enough great things about Carlogic and Brian. Have a 2005 Ford Mustang convertible with…read morefactory radio that needed updating. Had another stereo sitting around and asked about install. Brian quoted a price. Came out on the day scheduled on time and was done the job in less than an hour (not an easy install). Was familiar with what needed to be done and actually charged me less than the quote as he didnt need all the pieces he thought he would need. Install looks great and sounds great! 5 stars

So I received a message from the owner apologizing for the lack of communication regarding my…read moreoriginal review. He offered to take care of me and apologized, and I gave him the opportunity to make it right. He asked me what I was looking for in a CarPlay system to update my SUV and I gave him an overview of what I wanted. He sent me an email with details of three different models and the pros and cons of each. I made my choice and he ordered the parts and we set an appointment. The night before the install, he sent me a confirmation email and he was precisely on time the next morning. To my utter surprise, he personally came out to perform the install. He was outside in my driveway for around three hours and installed the CarPlay and Bluetooth and a backup camera. He answered my questions patiently and taught me the whole system when he was finished. He patiently answered my newbie questions and didn't talk down to me. He made sure I knew I could call him with any questions in the future. I am so grateful he followed up with me after my original review, and I am so glad I gave him an opportunity to show me how he and his business could shine. I would definitely recommend this business now, and I would not hesitate to go through them again on any vehicles I will own in the future.

Absolute great service and diagnostic for a problem that went on for a few years. They figured it…read moreout in a few hours. Great service with a couple of upgrades. I will absolutely bring my vehicles here for service with electrical type issues. Might even add a few upgrades this summer. I found them on YELP and took a chance. I went off what others said. You will not be disappointed!

I had an after market Apple car play car radio with back up camera installed in my daughters 2013…read moreVolkswagen Beetle here and couldn't be happier with the experience. The pricing was very reasonable, especially for the quality of work provided. Customer service was excellent from start to finish--friendly, fast, knowledgeable, and happy to answer any questions. The turnaround time was impressively fast, and everything was installed perfectly. Even after the installation, they were more than willing to help with follow-up questions and adjustments, which I really appreciated. I highly recommend them to anyone looking for professional, reliable, and affordable car audio installation!

Take your business elsewhere…read more My back windshield got smashed in back in 2022, Automotive Concepts was one of the contracted options with my insurance to replace the windshield. Somehow they transcribed my VIN incorrectly and arrived with the wrong window. In 2024 they started calling and sending letters, which I frankly thought was an attempted scam because who would still have an outstanding bill from two years earlier? It apparently was not a scam so I directed them to insurance, I also confirmed with insurance what my deductible should have been at the time of the replacement; it should have been $250 instead of the $500 I was charged. I have left several voicemails requesting a refund of the $250 due to me with no response. This is a shady company which is very poorly ran. Only use them if you want to be overcharged, then years later hassled about the amount they overcharged you. Kiana- call me, you owe me $250.

This place is really kind of unbelievable. Stopped in late in the day on a Saturday, knowing full…read morewell no one was going to see me. My goal was simply to have someone call me back...they were referred to me by my dealership...I have to rethink my relationship with them as well, but that's another story. Anyway, receptionist takes my name and number, explains that the person who covers the kind of work I need done is out sick, but they will get back to me next week. Of course the next week comes..no call... and by Thursday I decide to call them. Same young lady answers the phone, and honestly seemed a bit snippy that I was calling, that the person was still out sick, that she was working alone, etc, etc. Two weeks (!) still no call l, so I call them again. This time I get a guy, who could not have been nicer. He could not find anything under my name in their system on me (how could he? They haven't done anything with me yet). But he did take all my information, asked me to send some pics of what I wanted taken care of if possible, which I did). The next day he texted for the VIN number and he responded with a text indicating he got it and he would make sure to double check that I had transposed that properly. Please note...their first initiated contact TO me. That was it...Never heard from them again. I (again) called them two weeks later. Probably the same receptionist answered the phone, and once again she can't find anything on me in their system. At this point, all contact, including a visit has been initiated by me (with exception of one text asking g for my VIN). On this call I was placed on hold for about 5 mins, but in this day and age, I have come to expect that. The next thing I know is some guy gets on the phone accusing me of abusing his employee. You'll just have to trust me...I could not have more polite, and quite frankly was taken aback by his tone and inference. I tried to explain that perhaps the young lady had me mixed up with another customer (I was on hold for a length of time after all - could that not be concievable?). He didn't seem too interested, however I was really PO'ed and mostly incredibly offended. Nothing near an apology was coming from his (enormous) mouth. In any event, after reading reviews here and on their own site, it is clear to me that at least some of the positive reviews are created by their own shills...perhaps and probably by the owner him/herself. If that is true (and it most likely is) it is absolutely pathetic. Be sure, I will NEVER go anywhere near that place and will warn anyone I know that might be in the market for their services, to do their homework and look for another company with which to do their business. They seem bit "off." Most importantly (and unfortunately) be careful when reading reviews...it's probably more important to digest the poor reviews than the positive ones....just one guy's opinion.