Same day service to install a dashcam after calling to inquire. Made an appointment half an hour…read moreout, then was in and out of the shop in 45 minutes. Flawless installation, courteous service.

I'm really glad I found this spot. After recovering my stolen car, I got quoted $12k+ by the…read moredealership simply due to wiring damage. However, they fixed my issue + installed an alarm + installed a dash cam for a fraction of that price. Initially, I only reached out to Scott for car alarm installation. However, after explaining my situation, Scott assured me that they'd investigate the wiring damage as well and do the alarm installation. Despite them being booked up, he let me bring my car in early because I told him I was anxious at how vulnerable my recently stolen car seemingly was. Unlike the dealership who wanted to just replace everything, Scott and Nick worked with me to try and keep my costs very low. While they were investigating the wire damage and getting me a qoute, I was also provided with updates every other day if not every day which was super reassuring. Even before I expressed interest in getting any work done with them, Scott was willing to answer every one of my questions. Overall, I've had a super positive experience. They not only fixed the original issues mentioned in the qoute I got from the dealership, but they did it with a fraction of the original cost in addition to installing a dash cam and alarm system. I highly recommend working with them!

Stan and Billy are the best!!!!…read more They have turned down more work on my vehicles than they have provided. Rather than selling me products and doing installs that really wouldn't work correctly for my vehicles, they did the right thing and politely explained why they wouldn't do the installs. The installs that they actually did do, were top notch. GREAT CUSTOMER SERVICE!!! It is obvious that they are way more interested in maintaining their reputation than making a quick sale.

Outstanding service. I had an issue with my existing sound system in my car that another shop…read morecouldn't fix after several visits . Jimmy went through different scenarios and set up an appointment with Stan. Stan diagnosed the problem very quickly and repaired, along with fixing other things he saw. These guys are definitely not parts replacers, they are the real deal. Save time and money, give these guys a visit.

I give Hook It Up Car Audio 5 stars because the owner is honest, professional and a true expert at…read morehis craft. Don't think twice about it, just go.

As a person who has had numerous audio systems installed in multiple vehicles it is tough to meet…read moremy high expectations. I will say that George (owner) is honest and very fair on his rates. My only gripe is that his turn around times and communication could be better. If you are looking to have something basic installed like a single din or double din radio Im sure he would have you in and out. Overall my install was clean and my system sounds crisp.

Lifetime warranty on a wrap kicked in after a really bad winter. No worries, Drew and his Son…read morebrought me in and fixed it up even better than it was before! Great team there.

Very overdue review, but well deserved! After my son's car was stolen, we came here to have an…read moreaftermarket alarm system installed--and I am SO glad we did. The owner and his son were absolutely amazing and took incredible care of my son every step of the way. After the alarm was installed, they recommended adding the Drone system for extra security. My son didn't hesitate, and it gave him total peace of mind. The customer service was truly outstanding--friendly, knowledgeable, and genuinely caring. I can't say enough great things about this family-owned and operated business. They went above and beyond and did an exceptional job. Highly, highly recommend!

Byrd is a great audio technician and professional by every since of the word. I had him to install…read morethe Alpine model ilx-670 after switching from the factory radio (2017 jeep wrangler sports unlimited) and shortly thereafter I experienced some computer glitches from the apple play,I reached back out to Byrd and I chose what I thought would be an upgrade to the ilx-507.. bad choice on my part, (too many moving parts). With some hesitation I went back to the ilx-670 and I can't tell you enough how pleased am with this choice. Byrd took the time and patience to reinstall a new radio/stereo with back up camera without hesitation. The overall sound and techs are on point! His prices are reasonable, work ethics are of great value.(Hard to find good customer service these days)You can't go wrong with Iconic audio. Big shoutout to Byrd.. keep doing what you are doing and I wish you the best my brother.

Very prompt response! I was very pleased with the communication from this business. My questions…read morewere answered and he gave me some very good advice.

Great experience. Really receptive to their customers. Ronnie was a great help while I was there…read more All of the establishment is eager to assist their customers.

The experience started off well with an appointment to install back up camera and car play system…read more Next day I tried the blue tooth car phone microphone and it did not work. Called the store and was told to bring it in. Front desk guy called me a "liar" and told me to leave the car for the day (which would have required two Ubers). I asked if he could please fix it now, and he berated me for then inconveniencing all his other customers who had appointments that day. Once I reminded him that if he installed it correctly the first time this would not have happened, he begrudgingly agreed to fix it. Turns out, the microphone was bad. Never apologized for giving me a defective piece or failing to test it before he signed off on the job. Worst customer service ever. Go elsewhere.

I went to Poptronics on Harford Road and was honestly very impressed. From the moment I walked in,…read morethe professionalism stood out. The customer service was top tier--everything was explained clearly, they gave me multiple options, and made sure I understood exactly how the system worked before moving forward. No pressure, no confusion, just straight transparency. I had an automatic remote starter installed, and it was fully installed and ready to go within an hour. That alone deserves respect. The work was clean, efficient, and done right. The shop itself is clean and well-organized, and you can tell they operate with integrity. They take pride in their work and it shows. If you're looking for quality installation, honest service, and a team that actually knows what they're doing, Poptronics is the place to go. Highly recommend.

This place is nothing short of awesome . The kia boys tried to steal my sons car from in front…read moreof his home thanks goodness for the updates that kia provided which was successful in preventing the theft. Poptronics did an excellent job with the installing of my sons security system. I did notice after dark fell that there was no security indicator light that flashes just for extra security and another layer of theft deterrent. When i called back up to the shop they were more than happy for my son to bring the car back in to have the light placed in the car which again they did a seamless and excellent job.