Horrible service. Very rude. Damaged the back of my car. Never took pictures when they took my…read morecar and refused t reimburse for the damage. Not professional at all.

$2,440.96 for a 2-3 mile tow and 2 days in the yard. After calling for an explanation, the guy…read morespent most of the time asking why Geico took the 2 grand from the collision settlement, when I wanted answers about their ABSURD PRICING. The tow ITSELF was $400! $500 Recover fee for my wheel being popped off after the accident. $175 "admin fee" that they obviously couldn't give a clear answer for. $175 "yard fee", same explanation. $250 CLEANING FEE FOR BRAKE FLUID, $275/day to keep it in the tow yard, $180 in taxes, and some other charges I couldn't believe. I called expecting them to give no real answer as to why this pricing is absurdly high, likely because they'll just charge the insurance company who will then trickle it down to the driver. Bingo. Seems like it may be different if you go without insurance route (although his answer was "we wouldn't even tow it"), but I guarantee there's more ethical tows around, not hard to find.

Going to see these great guys over 20 years. Generations of precision and detail work. Would never…read morego anywhere else! Treat you like family!!! Professionals in every aspect of their work. Your car comes out of that shop looking better than how it went in always.

This is a review of 3 places so crossposting it for Island Toyota dealership, Island Toyota Service…read moreCenter, and a body shop in Brooklyn Auto Dent. This must be the worst dealership there is. I went to their repair service on quintard to get my wheel alignment checked after a parking lot collision where a person backed her car into mine. The insurance adjuster was supposed to go there to write up an estimate. When they got there the next day, my car wasn't even there anymore. Without my consent, they sent it out to Brooklyn to some body shop called Auto Dent. The insurance had to schedule another adjuster to go take a look at my car now in Brooklyn. To make a long story short, the body shop kept my car for 3 weeks, returned it unfixed. Nothing was done. In addition, when they towed my car from Toyota Service Center to Brooklyn, they used my plates for the toll which I got billed for. Island Toyota dealership cashed the Geico insurance check for $5,600+ and returned my car not repaired. They won't refund the money. They asked to bring the car back so they can fix it - thus admitting they didn't fix it in the first place. The guy from Auto Dent couldn't get his story straight either. He was very rude over the phone, first claiming he fixed the car, then saying he fixed some things, then said he can fix it if we bring it back. How could I send my car back to them? I went to another reliable body shop to get a statement that car wasn't fixed and payed for it out of my own pocket. Filed a DMV report against the body shop already. Auto Dent, Island Toyota, Toyota Service the worst customer service, and repair service there is. I assume, they went for the insurance fraud because my car wasn't badly damaged and if the owner didn't know much about cars, they would've never noticed that the car isn't fixed. Luckily, my husband knows a thing or two and after he brought the car home and started checking, he saw that nothing was done as per the estimate. It's hard to see at pick up as they give you "the complementary wash" so the car is wet and you can't see anything. We called the insurance back, they sent the local adjuster who came by and confirmed the job was not done. They were supposed to replace a headlight as per the insurance adjuster's estimate but they glued the one that was originally on the car. When confronted, they argued that they replaced it until they finally said that they glued it. Along with the repair receipt, they attached a list of parts they were going to use for my car with addresses where they supposedly got them from. They didn't use any. The other body shop confirmed that the bumper on my car is still the same bumper that was on the car and not a new one. They actually didn't even put back all the clips. There are parts numbers on parts...obviously.

Mo, Ramadan and the whole crew are very thoughtful and thorough. Fixed the Porsche back to new in…read moreonly a day. Clutch feels great. Runs like a new car now. Don't hesitate and use them not only for body work but also repairs. I highly recommend them. They charged less then other well know shops, Zoni bros auto estimated 3 grand. They did it for less then half. No Vaseline needed. Transparent and honest. Recommend!!!

The best of the best. These guys were such unbelievable help - not only did they do fantastic…read morerepair work, but they did it quickly, at a great price and were super communicative about every step. I felt really informed, and like they went out of their way for me to understand the process, options and cost. I could not ask for better service. They went so above and beyond. Huge shout out to Mohammed and Junior, these guys will take excellent care of you.

They lied. And never picked up my car. I called it in at 8am then they kept postponing. STAY AWAY!…read moreVery rude.

very professional also helpful highly recommend they have been in long time always does what's…read morebest for the recommend a family and friends. Also earth offer 24 hour service. I out in New Jersey on the 95 he came out me up took care of everything. These guys are the best.

Needed a tow during rush hour from Jersey City, New Jersey to Brooklyn, NY and this company was…read morevery dependable. As one can see on thier website all their trucks are high quality, powerful tow rated, and new looking. This team that came is very knowledgeable about car mechanics.

Great customer service, quick and reliable! I definitely will use their service as needed. Highly…read morerecommend this company!!!

Shout out to Ollie, who was able to push and winch out my SUV from a low clearance garage when…read moreother towing companies wouldn't even try. He called me to confirm the time, arrived even earlier, and dropped off the car at the repair shop even faster than I could get there myself. 5 stars and will use next time - thanks Ollie!

This guy is local to Barclay's / Downtown Bkln and he showed up about twenty minutes after I called…read morehim. Gave the battery a jump, answered all the questions I could think of, the PRICE IS LOW (cheapest I've heard of), and I will use him again in a heartbeat. Thanks for the great service, Dickson.

Dickson is simply amazing! The man came through in the clutch. Caught a flat tire in this freezing…read moreweather. He was fast and efficient, very courteous and professional. Couldn't have been a better experience in a bad situation. The price was reasonable especially with everything going on with the freezing cold, constant pestering from an individual and a guy who had no idea what was going on with his tire.

Can no longer trust my car in their possession after twice being up charged. Twice after given an…read moreinitial quote I've had to pay for parts "mysteriously" breaking or malfunctioning while they had my car and doing work without my approval. Then of course they held my car hostage or made me feel like my car would not be right if I didn't keep the work they did. It's nasty. Thought he was going convince me into keeping the work after I told him to remove. Claimed he couldn't get in touch with me, but I called the office not 3 mins after I received the text and he answered ... And to know it's coming from the owner Ifran there's no resolving or changing it. Paid just to get my car out of their garage. Who knows what else they would have done to it to up charge me. Don't trust them with my car anymore. Either they don't know what they're doing and expect you to pay for their mistakes or their greedy and will bait and switch you once they're in possession of your car. Nasty work.

After having a minor fender bender on a Friday, I dropped by on Saturday to get a second quote to…read morereplace by front fender. They were able to counter the cost $300 savings. I dropped off the car on Monday and I was told they were waiting for delivery and the car should be ready on Tuesday. It looked great when I picked it up and I was really happy with the service and speed. They helped save my weekend plans!