AVOID, AVOID, AVOID!!!…read more One of the worst experiences I've had. It took multiple days to get in contact with someone, they were completely dismissive when we talked, and their prices were verging on extortion. I can't imagine a worse experience with worse service and less professionalism. Go somewhere else!

The owner / managers are great! I lost my wallet in one of their cabs and they called all my credit…read more/ bank cards to located me. Unfortunately no creditor / bank assisted them but Mr. S was able to get in touch with the credit bureau, who reached out to me and gave me his information to pick up my wallet. Mr. S was super nice and terribly honest...no a single item from my wallet was 'missing'. Thank you good Samaritans in NY for restoring my faith in humanity (dramatic, I know but that exactly how I felt after speaking to Mr. S). So my fellow Yelper: Keep Faith and your personal belongings even closer!

These guys were very responsive. I lost a cell phone in one of their cabs late at night. I called,…read morethey responded, they got in touch with the cab and found the lost cell phone. I cannot thank them enough! Great cab service. Thank you again,

Fantastic Service by Jonathan. Had a flat tire in NJ Turnpike and had problems with the tire not…read morecoming off due to lack of sockets. The rim had bent since that tire had hit a pot hole. Asked for his service to replace with a spare tire.. but he came and fixed the rim in 10 mins and put on the original tire back. Had all the spare parts and was prompt to my call. Thanks Jerome!

I picked up a bolt or screw in my tire after crossing the GW bridge into NJ. Not in familiar…read moreterritory, and with a tire that quickly deflated to a flat, I googled Tire Plug Repair Service and The Roadside Plug came up as highly rated. Now I know why! Johnnie was responsive and communicated his ETA. When he arrived he quickly plugged my tire, checked the rest of the tire and tested the plug. It's nice to have someone helpful and caring when in an unfamiliar place. I HIGHLY recommend The Roadside Plug for any of your needs! Very fair price and quality work. Trust me, you will be in good hands!

I unfortunately could not link up with Damon due to a scheduling conflict but he was considerate…read moreenough to suggest someone that could do it and they did it well. Damon also quoted the lowest of the five or six quotes I got. Thanks for your time, Damon.

My parked motorcycle got hit, and the tow company I first booked canceled on me at the last minute…read more I called MAD Transpo NYC, and Damon showed up quickly. He was professional the whole time, arrived on schedule, was easy to talk to, and clearly knew his job. His truck was clean and the equipment looked well-kept, which was important to me since my bike was already damaged and I wanted it handled with care. He loaded it up gently and delivered it without any new scratches. This was honestly one of the best service experiences I've had in a long time. Damon was friendly and polite, and it didn't just feel like a business deal. It felt like he really cared about doing a good job. I've already saved his number in my phone for the future, though I hope I won't need it. If you need a reliable motorcycle tow in NYC, I recommend Damon.

Had a great experience at Luna Tire Shop! The staff was professional, helpful, and got everything…read moretaken care of quickly. They were honest about what my car needed and provided great service at a fair price. You can tell they care about their customers and take pride in their work. I definitely recommend Luna Tire Shop to anyone looking for reliable tire service. I'll definitely be coming back!

I've been going to this tire shop for a few years now mainly because it's close to my office and…read morethey've usually been able to squeeze me in without an appointment. This time around I needed a full set of all-season tires on my sedan. I called ahead, they quoted me a price over the phone that seemed fair so I dropped the car off in the morning. The good news is that they did have the tires in stock, which isn't always the case these days. When I called to check on the status around lunchtime, they said the car was already done and ready for pickup. I appreciated the speed. The total came to $720 which was right in line with what I was expecting to pay, so no surprises there. Here's where it gets a little frustrating though. When I got in the car to drive home, I immediately noticed that the tire pressure light was still on. I turned around and went back in, and the guy at the counter apologized and said they must have forgotten to reset the sensor. He sent someone out to fix it which only took a few minutes, but it was an extra stop I didn't plan on. Then, when I got home, I did my usual walk around to check the lug nuts and noticed that two of my center caps had small scuff marks on them that weren't there before. They're not cracked or broken, just scratched up a bit, so it feels petty to go back and complain about something cosmetic. But when you spend over seven hundred dollars, you kind of expect your wheels to look the same as when you dropped them off. The tires themselves are fine, the price was fair and the main job got done quickly. But the sloppy finish with the sensor and the scuffed center caps left me feeling a little underwhelmed. It wasn't a bad experience, but it also wasn't the kind of service that makes me excited to go back next time. I'd probably shop around a bit more before returning.

"Reliable and Professional" I can't recommend these guys…read moreenough! My car was dead because of major engine issues and I needed a tow after waiting for another towing company that my insurance company contracted but never showed up. My insurance company then gave me these gentlemen's number and immediately someone picked up. I told them I was given their number from USAA as a trusted towing company and they immediately took my details and gave me an eta of 10 mins and actually showed up in 6! The drivers connected my vehicle in minutes and we were off to the location. Their pricing was honest , upfront and fair. In the future I will call them directly first , since most auto insurance will reimburse if its one of their trusted partners like this company. If you need a reliable tow with predictable and direct arrival time call these dudes!!

Called early on a Monday morning desperate for a tow. Ramon answered and was so nice and…read moreencouraging - he was able to send a truck in 10 minutes and it was so easy to do a quick and simple - and SO REASONABLE - Zelle payment. Put Hook & Go in your contacts for the next time your car dies. They are the best. Thanks!

Found them through Ignite Tow Network. they responded quickly, were friendly and professional, and…read moremade everything easy. Great service!

Brian may not be very creative when it comes to naming his own company but I have to tell you: the…read moreman is honest! It truly is amazing! Lol He was super responsive in a late weeknight, fast to arrive, great to communicate with throughout the whole time. He's great: knowledgeable, fun, polite, detail-oriented, you name it. And his estimate was very reasonable and competitive. I hope we won't need his service anymore but I wouldn't think twice to give him a call again if need be.