Smartphone...a device we use for everything but calls lol!…read more I make sure it's fully charged as it does eat first and what keeps it going is T-Mobile. My bestie who's very picky with customer service made the choice and advise me as well yeeeeeeears ago when there was contracts back then and I still agree how great they are to this day. Always friendly and helpful even when I have a ridiculous question they do take care the best they can. This location is in SALT at Kaka'ako and the lot right along Ala Moana Blvd does seem intimidating but it's so easy as the first hour is free no validation is needed which is something I shouldn't say as this location is always pretty mellow. Another reason...how about T-Mobile Tuesday!?! You do need the app but every week there's a deal and sometimes merchandise you do need to pick up on Tuesday only. I've gotten cup, mug, drawstring bag, umbrella and even a selfie light which I used viewing Christmas lights at Honolulu Hale. Be a smart cookie as browsing around is exausting...thank you T-Mobile!

Free schwag from T-Mobile…read more.. If you're a customer of T-Mobile, make sure you check your T-Mobile Tuesdays app for all of the freebies and discounts that they post every Tuesday. This week (1-24-23), customers could pick up an umbrella from any T-Mobile store. I used my Yelp app and located the nearest store - which was at the SALT complex on the corner of Ala Moana Boulevard and Keawe Street. Ahh... I've passed by that location many times. It's along the strip of businesses: Moku Kitchen, Starbucks, and Highway Inn! They have a parking lot right in front. Enter the parking lot from Coral Street Take a ticket from the machine and the "arm" will lift. Even though it's a paid parking lot you will not have to pay because the transaction will be quick. The first hour of parking is free! When I entered the spacious shop, Chris greeted me right away! He's so personable and helpful! I told him he's really good at his job! I commented that this store is the largest that I've ever seen. He explained that it used to be one of two Sprint stores on O'ahu and - at that time - Sprint needed the space because there were a lot of customers split between two locations. Now that Sprint and T-Mobile have merged, the Sprint customers can go anywhere that T-Mobile is now! Yay! Anyway, Chris guided me through the redemption process - click here and there on the T-Mobile Tuesday app... And voila! I got the free T-Mobile umbrella! It's perfect! Thanks to Chris and T-Mobile for a wonderful experience! I wouldn't hesitate to return - if I ever had a question!

This is the go to place for our company's IT infrastructure needs - especially for cables and UPS…read morerepair / maintenance. I brought in three of my rack mount UPS devices which I purchased from them 2 years ago - they stopped working saying that the batteries needed to be replaced. The young lady working there replaced all 28 batteries and even re-terminated the corroded ends of the cables. The batteries were $23 each - much cheaper than buying brand new UPS devices!

Understandably this place is not the epicenter if customer service experiences. They have a vast…read morevariety of upgrading, repair, networking and other residential and industrial electrical and system security hardware. I have been sending my employees here for many more years than I would like to admit. I decided to take my kids with me as a learning experience as we were doing a home networking project. We needed a 16 port PoE switch, thats all. It should have been easy to find, or even order, but no one offered any assistance at all. Which again is understandable because customer service is not their forte. Nonetheless, when I finally found where the PoE Switches were it made sense that I could not find them. They are situated behind what looks like a help desk with an employee sitting at it. This is the root of my one star review. The person sitting at this station, did not acknowledge us at all but for a subtle scoot of his stool to make room for us to look behind him at the switches. At first I was confused, by this thinking it was an employee only area. But then I realized that the employee was glued to the YouTube playing on his screen, totally explaining his inability to acknowledge our existence. If he was my employee, he would have to be retrained or find someplace else to work. Meh. It is what it is. When I saw this, I said forget it, went home and bought my 16 port PoE Switch on Amazon. Like I mentioned earlier, they have a really good product selection. But if you are rushed for time, not familiar with their store, or not sure what exactly you are looking for they are not like BestBuy, CompUSA or Circuit City by any means at all.

I went to audio lab because a friend recommended me to go there (I'll bring this back to the…read moreconversation later) For someone new to HIFI Tom was great. He sounded like he knew his stuff, had a lot of equipment and my friend said he was willing to barter. I bought a pair of Martin Logan quests that he had on consignment from a kid. These are 6ft tall Electrostatic speakers that sounded awesome in his shop from 8ft away. I got them home and noticed that they always made a static hum when plugged in. After I spoke with Tom he actually sent the kid who had them in consignment to look at them at my house. The kid literally showed me photos of where he bought them, how he refurbished them and actually showered with the panel's to clean them. Yes he had a video of him in the shower with them... Needless to say, even if the hum could be solved I wanted these things gone since i knew they were a RIP off since the kid bought them for a hundred bucks and tom told me they were a steal for 2500. Tom gave me a junk old sony tower to replace these things until my 8,000 kef order came in. After a month I asked for shipping information and Tom said they were making them in the factory still. Smelling something rotten I told him to give me an email from the manufacturer saying there was a delay in shipment. Then Tom said they were shipped and on the boat. Another month later I asked for the speakers and Tol gave me a story about how there was a shipping error. I told him I know how to ship and the way it works, there was no error you never ordered them. He came clean and said yes, Kef wouldnt send him speakers unless he paid them first and he didnt have money to ship them. I was amazed that Tom didnt use my money to order speakers i.bought. After threatening lawsuits and sending him a convincing demand letter (I am good at making them) he gave me 2 checks to cash 2 weeks apart. Tom is a nice guy but a horrible businessman. He also gave me great NIB speakers that were probably 10 years old and were sitting in a warehouse but he said they were new, 10 year old new speakers are still 10 years old. Back to my friend. I told him the story and he said "sounds like Tom" basically he bought a subwoofer from tom that ended up being completely broken because Tom never even hooked it up. Tom refunded my friend all his money and my friend was smart enough to call the manufacturer to get all the replaced parts for the sub, so basically my friend got a pair (another story) of $2500 subs because Tom is an idiot. Buy his stuff, but DO NOT GIVR HIM MONEY WITHOUT PRODUCT IN HAND

Tom is fun to talk to, just don't do business with him. He is NOT RELIABLE…read more Gave him $5,000 for subwoofers 5 months ago and have been listening to excuses and "it will ship in two weeks" ever since. A good deal from Tom is NOT a good deal. My advice, BUYER BEWARE!!!!

Going into town is honestly less enjoyable for me because of the limited access to public…read morerestrooms, so I always appreciate businesses that provide this option for their customers. I can safely say this Target passes my restroom accessibility check. Having access to a public restroom makes such a big difference, especially when you're out running errands. Unfortunately, the family restroom was completely trashed during my visit. I'm grateful that businesses offer these facilities, but seeing conditions like this also makes me understand why some businesses may hesitate to keep their restrooms open and accessible to everyone. I hope we can all do our part by treating these shared spaces with respect. A clean restroom is a small thing that can make someone's day so much easier. On another note, I enjoy going to this Target. If I'm not mistaken, I've stopped by here, at least three times already and I love what I see. I just want to spend hours here and go aisle by aisle! That is an adventure for another day.

Extremely frustrating experience. I called this Target 17 times trying to get assistance with an…read moreorder that still wasn't ready for pickup. Twice, someone answered without saying a word and immediately hung up. No department answered, and I received no explanation or update. I've also filed two previous complaints, yet no one has ever contacted me. I'm disabled and depend on someone else to pick up my orders, so timely updates and basic communication are essential. Customer service shouldn't feel like an impossible scavenger hunt. Target, please do better.

Always a great experience working with Graybar. I am mainland and they're always available to take…read morephone orders and prompt will-call pickups.

Wowza. Staff are…read moreknowledgeable AND answer the phone AND help you get loaded/out the door in a hurry. Used the Will Call two days in a row and had easy parking, swift service & little/no wait to pay at Will Call & get moving. Appreciate deeply the help loading pipe with the forklift in a safe manner & for safe across the island travels.

Was in the next day for service. Nice guy.. Communicates well and gave my son quick service with…read morehis PC.

I thought I posted a first review when they helped me recover most of my pics and transferred it to…read moremy portable hard drive but I guess I didn't, this time I had them put all my address into my hard drive so I could restart/reset my iPhone as someone had hacked it. Anyways, their patience and diligence are very noteworthy as I was totally clueless when it comes to technology. Thank you safari tech. I appreciate you for sure.

My G2 77" LG OLED died after three years - IE came to my house, diagnosed a bad panel, then handled…read morethe replacement of the whole panel with LG. IE is one of two authorized LG TV service providers on island. LG didn't make it easy for him, but ultimately they shipped a whole panel to Hawaii and he swapped out the various boards. In the end I have a 90% new TV! The price was fair too. IE is thorough and communicative. We don't have many resources for TV repair in Oahu - I'm glad we have Independent Electronics. Take it from me - next time you buy a big TV, get it from Costco or Sam's, where a 5 year warranty is included. LG has a 5 year panel only warranty, but you will jump through hoops!

I Called to inquire about a possible repair job on my LG OLED 55 in tv which the screen shuts off…read moreat approximately 3 mins 45 seconds due to small display flaw issue. Being there was no warranty currently on it .... He gave me the " best honest opinion/option" to make the decision cost wise to pass on the repair. Thank you for your time & prompt response... much appreciated!

Have been in the store yesterday. Great service. The moment I walked in the store I felt the…read moreattention for my needs. I was looking for something specific but the employees there helped me get something much better! Will be back to this store every time I need something. Highly recommended!

My sister and I were visiting Honolulu and stopped in just to browse. We were quickly approached by…read morea salesperson who talked nonstop and applied constant pressure to buy. Every time I declined one product, she immediately moved to another without giving me time to think or compare prices. I felt rushed into making decisions I wasn't prepared to make. I ended up buying five sets of headphones. Looking back, I believe I was overwhelmed by the high-pressure sales tactics and agreed to a purchase I never would have made under normal circumstances. Within two days, after thinking about what had happened, I called the store and asked to return everything. The headphones were unopened and in brand-new condition. Shiraz refused the return, explaining that the store only offers exchanges. When I told her no one had informed me that all sales were final, she replied, "I'm not supposed to tell if you don't ask." That response was very disappointing because I believe a policy as important as "all sales are final" should be clearly disclosed before a customer makes a purchase, not left for them to discover after the sale. I disputed the charge with my credit card company, but because I had signed the receipt, the dispute was ultimately denied. I was left with products I deeply regretted purchasing and eventually gave all five sets away because I didn't even want to be reminded of the experience. If you're considering buying anything from IQ Gadgets, I encourage you to read the reviews first and ask about the return policy before making a purchase. Most importantly, don't let yourself be rushed into making an expensive decision. I walked into the store intending only to browse. I walked out with five pairs of headphones I never planned to buy and an experience I regretted almost immediately. Based on my experience, I would not recommend IQ Gadgets.