I haven't been to any of the locations before so this was my first time. Met up with some friends on a Saturday night and they had a few customers come and go, but wasn't as busy as R&B next door, so we decided to come in. It's in a small center with a shared parking lot. They've only opened maybe just over half a year ago so it's still pretty new.
They have a black and white theme going on and was clean all around - restrooms included. The workers were nice enough, but the establishment is not ready for questions in regard to allergens. My youngest has multiple food allergies (wheat, eggs, nuts, avocado, pineapple, kiwi) and they were waiting on corporate to confirm. What they could say was there was no avocado or nuts, but they couldn't guarantee anything else until they heard back. They didn't have an allergen sheet prepared. We were there for over an hour and they didn't get back within that time. I guess we'll never find out!
As such, we could only get the brown sugar boba milk for the kid (he thought it was okay) who only took a few sips before abandoning it. The boba isn't very tender and on the mediocre side. It's also the sweetest thing we got.
Other things our party got:
Milkshake (with honey) - he said it was fine but was disappointed that his original choice (lavender) was out.
Coffee milk shake - I thought this was quite good. If you've ever had the Indonesian Kopiko coffee candy, it tastes just like it!
Cookies and Cream Milk Shake - tasted like cookies and cream but not as sweet as some other places, which I thought was nice.
They only had two machines going when we were there so when they got busy at one point, there was a little wait.
Other than not being aware of allergens for even the ice cream base itself, the staff were fine. I did like how most of the items weren't very sweet. They are about $6 each, depending on the flavor, so it does add up fast! Is it worth it? It's not bad. You do get a decent sized cup for the milkshake for one person and a smaller cup if you get the one with the soft serve, but it's a shareable amount, depending on your stomach. If you haven't been, give it a go!
The lack of knowledge of ingredients was a bit of a let down.
Stars knocked off for not being prepared for something that is becoming more common (and the website doesn't have anything listed either) as well as being out of a menu item. Overall, just okay, but welcome if you want a cold treat that isn't too sweet. They do have a few intriguing flavors that I wouldn't mind trying on a second visit, but it would have to be if my youngest wasn't with me.
Not sure when that's going to happen. read more