Smallwood Septic Solutions were amazing! They came out the same day we called them to give us a…read morequote. Then, they were easy to schedule with for the required work we needed. They kept us informed along the way and all of the workers were very professional. We had to have a new lid, box, and leeching lines added. Tim was easy to work with and very knowledgeable.

After finally working with Mike at Smallwood, we found they did a good job with installing our new…read moreseptic system. We now have a nicely grated leech field thanks to their recent visit.

Called to schedule cleaning of three septic tanks on our property. Quoted price of $350 per tank…read moreas long as we dug out lids which we did. They pumped the first two tanks and came to the third. After a short time I was informed that there was not enough room on their truck to empty the third tank. The owner said it might be okay for a few weeks but that it would need pumped again and that they would charge me to come back. These tanks have been pumped regularly and this company has done them before not sure why they couldn't accommodate all of them or if not why they didn't stop after two and schedule coming back for third. I had the third tank pumped today and found at the bank had two lids and that the second section has not being pumped and that very little had been removed from either section when Georges pumped it.

i absolutely love George and his daughter. If I could, I'd rate them more stars than 5. We've had…read morethem for decades. We will never have another. They both know what they are doing. Both are very respectful and go on about their business. Because everyone wants them, they are very busy. I highly recommend them. Leane for eternity I live in Butler County...not Cape Coral, Florida. Have no idea why that city and state was picked up. Technology...you never know.

I called on a Saturday afternoon and he was here within hours. Septic tank emptied and gone within…read more45 minutes. No extra charges for it being weekend.

They more than doubled their price from what they lead me to believe it would be!…read morePaid $670 for what should've been a $300 easy service call. Although the service only took an hour and 10 minutes, they charged me for two hours and neglected to ever inform me that their service fee was an hourly rate of $195 and not a one time charge. After speaking with Kathy in the office, she refused to budge an inch on the price and told me "it is what it is" and had no concern for starting a long-term relationship with a service contract and beyond... Very poor management decision to turn down a long-term customer and price gouge me on the first visit. Terrible company management!

Used this company three times, and now we find out they are not completely emptying the septic…read moretank. I'm in process of having pipes replaced and plumbers have opened up the septic tank and finding that there is a lot of sludge and solid waste in the tank after being emptied by A1 Jonny 5 days ago. Called the company and they are trying to state that is normal because we've been using the tank the last five days. They claimed at the time they emptied the tank that they sucked out 1000 gallons. It's a 1000 gallon tank. They did not suck all of that out. Instead, they are back paddling on their responsibility, insulting plumbers who are trying to to get the situation fixed, and they have screwed a senior citizen out of $350. This is not an honest company.

From the owner: Johnnys A1. Sanitation is a family owned. Septic and portable restroom rental business. The…read morebusiness has been in continuous operation since 1935. We are located in Middletown Ohio and serve a 20 radius . Our business philosophy. Is simple , be honest and treat our customers the way we would like to be treated .

Be forewarned. This company operates under several different names so do your research and don't be…read moresucked in. The owner will demand payment upfront. That was a costly mistake for our family. So far he has taken $700 for septic repair. You guessed it the septic doesn't work! First it took him 3 weeks to even come back and complete the job. Whatever band aid repair he did lasted 2 weeks and we are back to square 1.. with a "warranty". It's been twenty days since we have contacted him... he will be right out! Hasn't happened. Bad knee, broke down truck, sick, on the way. We have heard it all. Save your self the headache of dealing with this business and it's shady practices.

I would not have even gave these guys one star but that's the only way I would be able to write a…read morereview. My company needed some of our work tanks emptied so I called Wayne a.k.a. the "Honey Dippin' Man" and set up an appointment for him to come out. They were two hours late but said it was because they got held up at another job so I unfortunately gave them the benefit of the doubt. A couple months later it was time to get our 2 tanks emptied again, so I made an appointment, the day came and no one showed up. I called and they said I had the wrong date, they were coming the next day, I agreed (even though I had it in my calendar and knew I was right). The next day no one showed up... "SHOCKER" (insert exaggerated voice). When I called I was told that they blew a tire and would not be able to make it out. I asked them to call me towards the end of the day so that we could set up an appointment for the next day. No call...no email...nothing. I tried calling them a few more times throughout the week but no one ever answered my calls or returned my voicemails. So if your looking for professional service I DO NOT RECOMMEND M & C SEPTIC!