Sometimes he shows up and always does a good job. Last time I wanted 2 faucets replaced, he quoted…read moreme a fair price, problem was he rescheduled it. Then the day it was rescheduled for, I waited and waited. So when it looked like he wasn't going to show up I texted him and said just cancel it.

Horrible communication, tech doesn't show up during scheduled time, then claims to the manager to…read morehave called several times and get no answer so he can skip you just bc he doesnt want to do the job. When I complained to manager it was past the window, he sends guy out after the job he skipped to.... Guy sits in driveway 10 minutes smoking a cigarette after already making us wait for hours.... Refuses to go in crawl space, uses blasphemy and doesn't even apologize when I state my disapproval of saying Jesus name that way, calls manager to get 'help' with job bc he is afraid to go in crawl space.... They plan to come back in a few days saying they will call me, then never heard from them again! That's how they operate when they do work for a home warranty. They don't care about doing the job bc they still got paid the service fee. I cancelled my warranty plan, will not put up with being told what garbage companies I have to use, got a full refund too due to the highly unprofessional behavior.

So far, 5 weeks after service, everything is good! The crew…read morethat did the work was kind, communicated what they did, what they found wrong, showed me the work and explained things well. Already recommended them to my neighbor. I had huge tree roots in my system, had to have distribution box replaced and they jetted leech lines. Thankful to not fear running water normally again. God bless this veteran owned company.

What a pleasure. First time getting my septic tank pumped. Neighbor recommended Septek and they…read morewere top notch from scheduling appointment to completion of the job. Excellent communication describing the service. Steve and Jared were assigned to job and showed up on time and were not only courteous but knew their business inside and out. Explained what I could do to maintain system, keep it from getting clogged etc. They were excellent and respectful to not disturb and landscaping. Would give them 10 stars if that were an option! So efficient and easy to work with. Thx Steve and Jared see you in a few years!!

I have no complaints about their initial installation of my system, that's why I did in fact, give…read morethem one star. However, after allowing HoehnContracting to service my system I noticed the system had stopped running, and I had asked Paul to look at the system because it was not running! Paul took it upon himself to replace my $89 timer box with one of his choosing, and without my consent, and after which, he lied to me about the cost of the timer and told me it was $425 ! When in fact, it only cost $224 ... along with a service charge fee of $125 if that wasn't bad enough when I told him that he could have replaced it with an $89 timer, and that I did not want that timer for $425, he said he would take his timer back, but in doing so, he took all of the wiring for my timer, that was originally there and hardwired from the house, he now has it cut off at the bottom of the tank with a female plug and nothing from that point to the surface where the timer box is! He then left with his new timer in hand and the wiring for my system ! That wiring, was there before he decided to take it upon himself to do anything without my permission or consent The sad thing is, I had this done for my stepdaughter who is a single mother of two teenage boys and struggling to make ends meet, and now, with Paul taking the wiring, I am unable to put the $89 timer in to make her system operational. The only thing Paul chose to do was have his employee bring back a decrepit old rotted wire and dropped it on the ground and pretty much said here you go do it yourself. Even if the cord were long enough to reach the bottom, which it was not, it was far too decrepit to risk a fire just because someone got mad that they didn't make an extra $200 off of a 100% mark up , and then lie about it! Now I should mention that the system is a good six / eight feet underground! i'm in my 60s and completely disabled, and he expects me to crawl down in that hole and fix what he tore up A police report has been filed and I am awaiting that report for further action!

We have a Jet septic system that began leaking after a patch repair was attempted and failed two…read moreyears later it was determined the seal between the top and bottom sections of the cast concrete had failed because the top section had shifted. Trying to find someone who had done this type of repair work in Hamilton County was not easy. Luckily I found Paul Hoehn and he explained what needed to be done, that he had done it before, and while it would not be cheap the system would be able to be saved. What a relief. The location of the system was on a hill and not easily accessible. Paul planned out the correct equipment to complete the project quickly and safely. Paul made sure we were without septic service for the shortest amount of time(probably 5 hours) during the repair. He was in constant communication with us. Providing pictures as the job progressed. It took about 3 days from start to finish, be we are so happy to have a fully functioning system again. Paul and Scott were both very respectful of our situation and worked to get us back in service quickly. I'm sure this repair will last for many years. If you have an issue with a septic system give them a call. We can not say how happy we are that we did.

I've used this company for years and they've always been fair -- until now. I recently called them…read moreout for a clogged drain (which we know is clogged), and instead of just snaking it, they insisted on putting a camera down first -- starting at $850. When I questioned why we couldn't just unclog it first and only use the camera if needed, they flat-out refused. The tech got rude and ended up walking off the job. I'm not sure if this was just a bad apple or if things have changed at the company, but it really felt like I was about to be ripped off. I have no problem paying for necessary services, including a camera inspection if the problem persists. But charging $850 just to look before even trying to fix the obvious issue? That's just not right. Really disappointed, and I hope this isn't how they're doing business now.

Luke succeeded where other plumbing services had failed to open our plugged kitchen sink drain,I…read morehighly recommend all drains for your plumbing needs,Five stars for sure.

LH Plumbing replaced the main shut off valve and Plumbing a few weeks ago outstanding service and…read morevery reasonable prices highly recommend. Very satisfied.

I called for a plugged drain, givin a price, was in the area and was here in less than thirty…read moreminutes. Fixed problem, cleaning up and was polite. I will call again if needed. I also had the wrong size flapper ...and was givin one that fit. Saved me a trip back to store.

Smallwood Septic Solutions were amazing! They came out the same day we called them to give us a…read morequote. Then, they were easy to schedule with for the required work we needed. They kept us informed along the way and all of the workers were very professional. We had to have a new lid, box, and leeching lines added. Tim was easy to work with and very knowledgeable.

After finally working with Mike at Smallwood, we found they did a good job with installing our new…read moreseptic system. We now have a nicely grated leech field thanks to their recent visit.