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    Honey Bucket

    5.0 (2 reviews)
    Open Open 24 hours

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    2 years ago

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    Uptown Music - Storefront

    Uptown Music

    (23 reviews)

    $$

    Incredible customer service! Very friendly and family oriented. Actually wants you to get the best…read moreout of your musical journey.

    My children, like many of children in the area, have joined the public school orchestra. They…read moredecided on their instruments (which completely matched their personalities) and so we were directed to Uptown Music for rental and other equipment. Emmaly was amazing and took incredible care of me and my boys! The store was very busy, considering it was the weekend after Orchestra Parent night, but she greeted us immediately and was incredibly helpful in finding us what we needed. She sized up my one son immediately, as he played the same instrument she did, but she was quick to realize that my other son wanted to play an instrument that might be in short supply, so she rushed to check on that one first. She happened to get the very last one that was in stock and immediately claimed it for us. She then spent a great deal of time going over the entire instrument, ensuring that we had the right bow, rosin, and that the case fit correctly and had everything in it. She then set us up on the other instrument, and made sure it fit properly. She clearly explained all the rental rules and requirements and how it worked. I will say this; Uptown Music appears committed to keeping people playing music over maximizing overall profit. It's a rent-to-own system, and when a child sizes up out of an instrument, you can bring it back in and have the credit go immediately to the new one. If my children stay with these instruments, I won't have to constantly go back and buy a bigger size while being stuck with lost payments on an old one. I really appreciate that! They also operate on a month-to-month rental agreement, so if it doesn't work out, I'm not stuck with a long term contract. Music books were ready available, and despite the fact that all the schools in the area were starting up orchestra, they put $30 music stands on sale for $20. I had to drop some money to get my kids set up for this, but it could have been A LOT more. Then, because of all the confusion, there was a small error in the initial payment on the rental agreement. Emmaly gave us a call and the store was super accommodating in giving us time to get back in and catch up on the payment. I visited Uptown Music years and years ago, over eleven I'd have to say, and took some piano lessons here to try and build on what I learned as a kid. Going back with my kids now was a great experience, and made me get excited about music all over again. I'm really hoping my kids enjoy playing their instruments. I'd love to keep them playin for years and years. One of my sons is interested in the saxophone, so we're looking at that for a potential future option. If you're in need of musical instruments, I strongly urge you to avoid large national chains and check out this place. I had a great experience and felt very well taken care of!

    Sign Crafters

    Sign Crafters

    (2 reviews)

    Meeting Micah Rush and finding out what his business does was eye-opening. I learned that he does…read morebusiness to business wholesale bulk orders. Sign crafters has the expertise to create custom murals, raised lettering, cut out lettering, and more. If you can imagine it he can create it. His keep business local mentality is combined with a non-competitive spirit. He believes in collaborating with the local community to keep all business local. If someone has referred their customer to him he keeps in mind that this referral continues to be their customer. If said customer comes back to undercut or bypass vendor number one Micah calls the referring business first to find out their desire for him to bid or not. I find this impressive.

    We agreed on the creation and installation of a menu board for my restaurant on Dec. 21st 2018…read more They dragged production until March 2019. After I paid them in FULL at the end of February, for the boards and installation, I heard nothing from them. I finally contact Shiloh Jones on March 10th to ask what was going on. Was finally told we could do the installation on Friday, March the 22nd. On installation day, they sent an incompetent kid with some double side sticky tape and a tube of glue. He couldn't make the menu board hold. He put it up and within 1 minute the board fell and broke at several places. He was clueless as what to do so he said he needed to leave and find other things to try. Our restaurant was opening so we needed the menu up right away. My husband and I nailed the board hoping it would temporarily hold at least till the end of business hours. Afterward, we went to Home Depot and bought material to secure the boards up. The following Monday, I went to talk to the owner Micah Rush, asking for the reimbursement of the installation fee, I didn't even ask for a reimbursement for the broken menu board, just the installation fee (because their guy didn't install anything, just broke the board). Micah Rush said he couldn't reimburse me yet and needed to investigate what happened first. He said he will be in touch. He hasn't. I have called a few times and left messages but he hasn't returned my calls. It has been 2 months now with nothing. I have contacted the BBB and will be taking him to small claim court if BBB can't resolve our issue. I just feel I need to warn others about their dishonesty and horrible service. Also, I want to point out, they have really good reviews on Google but that was from years ago when they had a young lady named Morgan working there. She was the reason I agreed to go with them, then one day they told me she no longer was working there. The new sale rep name Shiloh Jones is very dishonest and is full of lies and excuses. During the whole time they were dragging their feet, twice she has acted like the ball was dropped on my end, saying she never got confirmation of this or that... As though email didn't leave trails. With all the other signs company available in Salem, you should really consider another one for your signs needs. I have since got more signage services and product from Fast Sign, also in Salem and they have been great.

    Honey Bucket - localservices - Updated May 2026

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