Wonderful service at a great price and they worked very quick. I brought in another mower after the…read moregreat service they gave me on my first one. Highly recommend!

Excellent service and very quick. My lawnmower was dead and…read moreKevin fixed it in a day. $125 for a new carburetor. Mower runs again. A+++

Took in a rider. Got back a pusher. I wish I had read the…read moreprevious review before taking our mower to these people! Took my operational riding lawnmower in to have the blades replaced (I provided the blades) and a tune-up. I was told it would take two weeks. When I picked it up, I asked the man assisting me with loading onto my trailer, what all was done. His response was "How am I supposed to know? I didn't work on it!" Great customer service (ugh!) I brought it home and after taking it off of the trailer, went to drive it around to the back of the house. The mower started,but sounded horrific, and would not move forward or in reverse. Attempted to call the company but as it was after hours I was unable to contact anyone and they did not have voicemail. I faxed my complaint that it was no longer operational, so that someone would see it first thing in the morning. No one called in the morning, so I did. Explained the situation to the man on the phone who was so rude, telling me that he had no responsibility for my machine no longer working even though there was nothing that was supposed to have been done that would have caused it to not function. He argued and boasted that he was the owner and insisted they had not done anything that would have made it stop working. I tried to ask how he was going to remedy the situation and he proceeded raise his voice to me, and to not only call me a liar, but threatened to call the police if I showed up at his business. WORST BUSINESS IN SALEM! Please, please save yourself the headache! DO NOT USE THIS SORRY EXCUSE FOR A BUSINESS.

Be careful. After nearly taking more than a year getting my mower repaired it ended up costing me…read more$1300 to learn that they did not have the knowledge to fix the problem that I initially brought it in to correct. Finally after I contacted eXmark for help, they took care of the problem but I had to take it to another dealer. There my problem was corrected when the other dealer in Mt Angel Oregon replaced a part that cost less than $20. Be careful when dealing with Homestead Acres. They found just to many issues that I had them work on only because I didn't want my mower returned to me in a basket. It was a very bad experience I had and had to deal with some of their rude employees who didn't hesitate to call me a liar in an event to cover up their mistakes. Stay away!

Had my lawnmower blade sharpened on the spot within a few minutes after calling to check on if this…read moreservice was available. Brought it in after the call. Great customer service.

Avoid this place, the last thing thing Aaron is: honest. I paid $300 for Aaron to "fix" my pressure…read morewasher. He ended up replacing the engine. When I got it home that same day it wouldn't start so I had to haul it back to his shop and he had to do some additional work on it. TOTAL hassle. No apology and no refund. Next season I tried to start it and it wouldn't start. I have a bad shoulder so I asked Aaron if he could come to my place since I've got a bad shoulder it makes it hard for me to load the pressure washer into the vehicle and it's only 10 minutes away...and I've already paid him a lot of money. He volunteered to come out but apparently he was LYING because he then stopped communicating and never showed up.

Recently, KOPE provided me service, out of the ordinary in getting my mower in and out as quick as…read morepossible. Their response to my self created urgency was and will continue to be appreciated. Over the years, I have been helped when needed and will continue to support their business. They deserve a big, sincere thanks for everything Kim L.

Not sure why there are so many "friendly" reviews regarding this lawn shop. I am 76 years old and…read morea few years ago purchased a 5K piece of lawn equipment. Every time I go in for parts I get really surely employees who seem to feel the elderly need to be put down. Am really tired of their mean attitude and have since taken my business and any of my friends business to some other more easy to get along with folks. It is sad they cannot find more customer oriented helpers to sell their products. Great store but really the workers suck.

I came in to look at different options for our small acreage farm. Kirk went above and beyond to…read morefind a package that fit our needs, wants, and finances. He was helpful in going through all of the functions of the tractor and its implements, helped me load it onto my trailer, and was nothing but helpful the whole way through. He will be my go-to guy from here on out!

I have been buying equipment from Kirk for over 30 years. He asks how I plan to use the equipment…read moreand has been a great help in selecting the right products. He has even suggested less costly options that would work better than the more expensive item I was planning to purchase. He delivers items to my home personally and makes sure I am well versed on proper operations of the equipment. For the above reasons, I always search him out when I am considering major equipment purchases.

David did a great job servicing my John Deere ride on mower. Upon completion he gave me…read morerecommendations for service items I may need in the near future. The mower works great again. You may need to send reminder texts to prompt communication but his service is worth it.

Not sure how this place has 5 star reviews. I messaged his site about my mower that ran, but the…read moreblade didn't spin. He showed up to our first appointment over 2 hours late and did a 4-6 minute diagnosis on it and said he'd contact me in the next day or two to let me know when he could fix it. I said it ran last time I used it, the transmission ran, the blade just wouldn't spin and that's all I knew. A week went by and nothing, I was about to move on then, but he called and we set up an appointment the next week. He was 2 and a half hours late to that appointment too. Before he came the day before, I asked if he had any idea how much it would be and all he would say was "Cheap as possible" I know service can't give you a direct quote because things pop up, but he could at least say the cable is x dollars, my hourly rate is x, it will take x time so anything more will be above that. This is where I started to get the scammy vibes. It's a 10 year old mover so he suggested I change the belt so I said go ahead. He asked if I had a covered area, I have a completely covered patio in the back so I said yeah. Never asked if it was in the front or the back. He starts replacing the broken cable and realizes he has the wrong cable so he needs to go get a new one. Comes back, puts the cable on, then says, oh that's not the right blade so I got a new one for you. I knew the blade that I put on it was the exact same blade that came off it, I bought the mower new from Home Depot, got the new blade from Home Depot, The blade literally says that it's for my model lawnmower in the title on their website. It was the right blade. His was a totally different shape. He said it would be $25 more so I just said whatever. Then some time goes by and I see him taking the carbs off and pulling the air filter, messing with the oil so I start wondering is this going to cost me so I went out and asked him why he was doing all this extra work? He just assumed he was going to do whatever he wanted. Yes my air filter is dirty as hell, it's a 10 year old mower. But it ran. So we have a disagreement there, he says "I just like to do thorough work." I said I didn't ask for any of this, I just wanted the blade to spin. So he seems pretty butthurt at that point, comes to the door and says how about $200? At that point I just wanted it to be done so I agreed that I would pay him $200. He works some more, He says he's done. I go out to pay him, give him cash as he's writing my invoice. He's about to send it and says "Why don't you try to start it up" so I do and I couldn't even pull the cord it was so tight. He flips it over and is like oh damn, theres another belt in there that's all twisted up and destroyed I didn't see. At that point he calls Toro and reserves another belt and says he'll be back next Monday to fix it. Later that day he calls me and says he's sorry and that he'll fix it to make it right but I'm going to have to pay $30 for the new belt. I agreed to pay $30. Monday comes and goes, he doesn't show. No call, nothing. More time goes by and he calls me later in the week or the next week asking if I will be around on Wednesday. I tell him I'm only around on Mondays unless it's after 5, so he says can you leave it out. I tell him it's always out and that he can get to it in my backyard anytime. He says he'll be there Wednesday to fix it. Doesn't show. Doesn't call. I call him on Monday and he says he got the part on Saturday (What happened to the next day when he fixed it or last Wednesday when he was supposed to be there) and he would be here later Monday or first thing on Tuesday. Didn't show, didn't call. Wednesday I was about to call him and he calls and says I'll be there in a little while to get it done. Doesn't show. I was writing him a text to ask for a partial refund and to go our separate ways if he doesn't want to do it when he calls. This time I'm questioning why he would treat a customer like this. He's coming up with all the times and dates he guarantees he's going to be there and flaking out. He says it's raining and I don't have a covered area. A mobile lawnmower repairman in Vanouver, WA that doesn't have a plan for rain. I said I have a fully covered back patio which is 15 feet from my driveway and he says he would be too far away from his tools. I tell him this is the last time I'm giving him a chance to show up or I'm just calling it off. He agrees. He calls me at 6:45 this morning and tells me after reflecting on our conversation last night, he's gonna have to charge me more to put the belt on. I say how much again, he says as cheap as possible. I told him that wasn't good enough and he says $60. So I again let him know how I felt about him flaking 5 or 6 times, which he says he didn't flake. That this is a terrible way to run a business and forget it, I'll just buy a new mower. He then says I'll just refund you all your money, He'll send me a check in the mail cause I'm a piece of sh*t and hung up on me.

Carlos did a great job bringing my push mower back to life. He has a complete workshop set up on…read morehis truck and it made for pretty quick work. I don't drive anymore, so having the option of home service was perfect for me. I'll be recommending this company to all my friends and neighbors. Reasonable rates for service too, give him a call, you won't regret it.

Fantastic service. I needed my lawn mover serviced and Had An appointment with Carlos. He was there…read moreon time and did an excellent job. He loves what he does and gave me all the advice on how to maintain the machine. Very neat and clean worth every dollar. Will recommend this company to anyone who needs small engine service and repair.

Quick response to my phone call. Came out next day and had my mower up and running in no time.read more

I hired Woody's mobile mower repair in August of last year to repair my lawnmower for ~$120. While…read moreit initially ran after the repair, it failed to start the next time I tried to use it. When I contacted Mark to address this, he made excuses and then stopped responding entirely. Multiple follow-up attempts over the next month went unanswered. I left a review describing this experience. Six months later, Mark sent me threatening messages through Yelp, including profanity and "I will find you." I reported this to Yelp (they confirmed warning him) and subsequently filed a police report due to safety concerns. The combination of incomplete repair work, poor follow-through, and threatening behavior makes me strongly recommend against using this business.

Rude. Rude. Rude. Had to take my lawnmower in TWICE to get it fixed and both John and his wife…read moreacted like it was our fault it wasn't fixed correctly. Said almost nothing to us when we picked up the second time. Never again.

The only reason I am giving a single star is because the "Rate and Review" software will not let…read moreyou leave any comments unless you rate the establishment at least one star. The gentleman who assisted me at the office's counter this afternoon was extremely impudent and condescending. My specific need and request for a replacement governor spring for my nearly-new lawnmower became an obvious point-of-departure outside his normal realm of expertise and understanding ... I was willingly helped, graciously, by a local competitor.