Bought a chainsaw a Stilhl farm boss 18", I had problems from the start, bought the warranty. The chainsaw was very hard to start so I took it back for warranty work on the carburetor. They produced a jar with clear liquid saying I put the wrong fuel in it and the cylinders was scored and needed rebuilt, no good.I took the only fuel I had in and it was the same as I used in another chainsaw and weed eater and it was a blueish color. Basically they called me a liar and said Stihl wouldn't warranty it. When I got home pulled 15 times with new fuel the correct fuel and is started and cut like a champ. A bad cylinder that wouldn't happen. I trusted them and too thought they were the best when all in all the Amish do lie and drum up business for them selves. I will not go back nor will I say anything good about them. All I wanted was the carb tuned so it started easier like it should have from the start. Buyer be ware they don't stand by the merchandise or the customer only their pocket and the manufacturer. Bait and switch tactics. I brought the only gallon I had that was bought from there 50:1 fuel so it was three of them against me so I'm a liar, I was a loyal customer not now not ever. Don't have a low enough rating for dishonest businesses this wouldn't post without a star rating. read more