I'm so happy that I hired Veteran Handyman Services. From the very first call, the experience and…read morecommunication was excellent. I called on a Tuesday morning, Alan answered right away. He listened carefully to what I needed done and gave me an accurate quote over the phone. Due to having a sense of urgency in getting the project done, Alan got me scheduled the very next morning at 8:30 AM. Alan and Josh installed 3 ceiling fans and 5 crystal chandelier light fixtures. They showed up right on time, friendly, professional, and fully prepared with the proper tools and gear. I did not ask and did not expect, but they wore booties to protect my floors. They were extremely polite, careful, respectful and yet personable. Their attention to detail was outstanding. They precisely lined up three chandeliers in my main entrance hallway with precision, perfect spacing, and alignment. Josh even wore white gloves while carefully hanging each crystal one by one, which showed the level of care they put into their work. The ceiling fans, dimmer switches, and ceiling medallions were installed beautifully and created the dramatic, elegant look I was hoping for. What really stood out was their professionalism, communication, and honesty. The price Alan quoted over the phone remained exactly the same when the job was completed. The only increase was due to additional work I requested. They explained everything clearly before and after the work, which gave me a lot of confidence and peace of mind. Any last-minute adjustments I requested were handled immediately, with no hesitation and always with a smile. They truly went above and beyond the original scope of work to make sure everything was perfect, and that level of service made me trust them and feel confident using them again for future projects. Working as a two-man team, they were efficient, knowledgeable, and supportive of each other to make sure everything was done correctly and on time. They clearly take pride in their work and offer top-notch handyman services at a very reasonable price. If you're looking for a reliable, trustworthy, prompt, and skilled handyman team, Alan and Josh are your guys! They can handle far more than just ceiling fans and chandeliers, and I will absolutely be hiring them again for future projects. Thank you again, Alan and Josh - You guys are the best!

I had some handyman projects, so I went online to search for highly rated handymen in my area. I…read morefound 5 of them -- two of them never responded to my inquiries, but three did. All three were responsive to my requests and all the pricing was pretty much in the same range. Veteran (Alan) was in the middle regarding the price he quoted, but I had a feeling that would be the best for us. I was obviously right. He was responsive to my multiple changing SOWs and on the day of the install, he showed up right on time with his son as his helper. The first day, he needed his son to help since I had an 85" TV to hang and also some pretty heavy wall mounted laundry room cabinets. He hung two TVs and installed the mounting brackets for me, and also installed 4 wall cabinets and 4 floor cabinets, along with a sink unit with plumbing. His estimate of time was spot on, and he took exactly the time he thought he might need to do the job. He was fast, efficient, courteous, cleaned-up after the job, and even took away the mountain of cardboard and packing materials that all the cabinetry and other stuff came in. I am a stickler for good customer service and for good work that you pay for, so if I say this guy is good, you can take that to the bank!! Postscript: I cannot believe he was so few reviews. I would think that everyone he works with would give him a good review. Also, as of this writing, he has two Yelp reviews that are not recommended. Why?? Those two reviews are 5-star reviews too and seem accurate and appropriate for what they say.

Felipe was amazing at efficiently installing our 2 sinks. They are subcontracted with Lowe's but he…read moremade our experience really great and easy. He's super nice and professional and would totally have him to install anything in our home!

After purchasing two faucets from Lowe's, we were set up for a plumber to install them. Within…read moredays the company called us to make an appointment. There was a slight glitch when we had an appointment. The next day someone else called to make an appointment. We explained the issue. We resolved the issue and rescheduled an appointment for the following day. This plumbing company arrived a few minutes before their scheduled time. Hooray! A masked staff was directed to the two areas in our house. He asked to turn off the main water source. He immediately got to work on one of the faucets. Darrin took less than 2 hours to get both faucets and they look great! He was polite and efficient. The new plungers work differently now and he informed us of this. Great service! Thanks to Lowe's and their contractual references.

Great company, professional, respectful, and kind, I would like to give a special thanks to jaun…read moreand Quinton. Who replaced my AC fan and compressor whith understanding and professionalism. Thanks men keep up the great work .

Unfortunately, downgrading from 5 stars... Their cost just got to be outrageous! They gave me a…read moresmall discount to diagnose a problem with my downtstairs unit and certify the upstairs unit is working correctly (selling my home and need it for the buyers). So that came up to $120, ok , fine. The guy who barely speaks English, has no idea what I'm telling him, just informed me it's gonna be $200 to top off the freon in the downstairs unit! And my ACs are almost brand new! So this visit is costing me $320! So disappointed, we used them for almost 8 years, and all of a sudden things went downhill.

Let's face it. 2020 has been the ultimate dumpster fire of a year, so I wasn't surprised at all…read morewhen I saw a moat of water in my laundry room in the evening when I attempted to do laundry this week. After cleaning up the prodigious puddle and seeing the rusty leaking spot on the water heater I thought oh great.... I put in a service request through my home warranty company and was assigned to Upright Plumbing. Dallen called bright and early the next day and was able to come by a few hours later. He was able to answer all my questions about getting a replacement water heater thoroughly. A few hours of work and we had a brand spankin' new Ruud water heater all nicely hooked up with accompanying drip pan. Dallen was upfront about any extra costs and was very professional about the whole job. With our new water heater so far so good! I'm glad I didn't have to resort to taking cold showers this week. Thanks Dallen!

Having the fortune of meeting Dallen was a surprise gift to a nutty year. Dallen responded…read morequickly, followed up with questions, showed up on time, shared knowledge, triple checked his work, and cleaned up his workspace. All of which was delivered with exception customer service and a smile. And I'm guessing, he's an outstanding human being too. Thank you, Dallen!

Refrigerator was not working. Technician came out and told me there were 2 circuit boards that…read morewere defective. The quote was for $2400 which sounded suspicious and extremely high along with 1.5 weeks to get the parts. I looked on-line for the 2 circuit boards if I were to buy them directly myself. They would have been $500. I called another company who came out and replaced the one board for $750 in 3 days. Refrigerator works great now. Clearly this company takes advantage of customers and overcharges outrageous amounts for parts that do not need to be replaced. Sad. This company is not ethical or has idiots quoting the repairs...or both.

We had water leak in the kitchen which fried the freezer electronic board and a cooling fan motor…read more Eli arrived early and diagnosed the problem. It was about a week for the parts to arrive after which we were contacted and we schedule for repair the next day. Once again tech arrived early, and had us repaired within a couple hours. We were very pleased with the experience and would not hesitate to recommend this company to anyone.

I do not recommend anyone hire Joe for tile work, or anything else for that matter. I reached out…read moreat the beginning of June to have him demo and re-tile two bathroom showers and initially, Joe was very responsive. I chose him because he had photos of a previous tile job he had done. He sent me a quote and told me it would take 2-3 days per bathroom from start to finish. He came out the first day and removed the tile, and then found that the original tile was put up on drywall. As we decided to put in cement board, he told me it would take an extra day per bathroom. I offered to buy the backerboard, he said not to worry about it. First day was demo. Second day was 5 days later due to his family emergency, and he put in the backerboard and shower valve. Day 3 (a week after starting) he started to put up tile and wasn't able to finish, so he came back the next day. Took 4 days just to get the tile up (no grout), at which point I was able to get a good look at his work. He had left tile spacers in from Day 3 (should have been removed after 20-30 min). If I hadn't removed them, they'd have been left in over the weekend. Most of them were stuck and broke off. There was also a dent in my tub and adhesive all over it. When I texted him about it, he said I could clean the adhesive with a sponge and regarding the damage to the tub "that happened when I did the demo". No apology or offer to fix it. I then noticed that one of the walls wasn't level. Several of the tiles were out of place, one had a corner popping out. None of the grout lines were even. There was a huge gap between where the tile ended and where the drywall began. When I texted him regarding the wall not being level, he took two days to respond. When I sent a follow up text after not hearing back, he said he could take out and replace the tiles but could not fix the wall not being level. I then had two separate contractors come out to assess it and both said it was the worst work they'd ever seen. They confirmed that the wall should not have been tiled until it was level, and that they could definitely level it but the whole shower would have to be ripped out and started over. Additionally, now the tub needs to be replaced as Joe damaged it during the demo. I reached back out to him with this information and apart from saying sorry for "the inconvenience" he did not take any responsibility for not only the terrible work, but the damage he caused. I sent two additional texts and he completely ignored both. He has refused to refund my deposit or fix the work (beyond replacing a couple of tile, which is a complete waste of time). So now it has been two weeks, I still don't have a functional shower, and I am now out $2,000 between the deposit and the tile and tub. Unacceptable.

I had Joe install an air conditioner, after the install it was leaking water in my bedroom damaging…read moremy drywall and potentally causing mold for 4 days while he said he was on vacation and had noone who could help me. He also gave me a 1 year guarantee on his work but he did not respond to text email or phone calls and when I tried to get the information I needed to apply for the srp rebate. I also found out he lied about being licensed as a contractor so I could not get the rebate or get the warranty for my air conditioner registered with the manufacturer. Avoid him he is not trustworthy. Also I think his real name is Richard

Denis is a complete life saver! My refrigerator woke me up in the middle of the night on a Friday…read more The next morning, I wasn't having any luck finding help until I happened upon Total Air and Appliances. Denis came out THAT day to help! He is incredibly kind, professional, thorough, and didn't judge the amount of cat toys we had stockpiled under our fridge. They work on many different appliances, including A/C units, and the prices are more than fair. We definitely look forward to calling Denis again if we're ever in a bind, because we know we'll be in good hands. Thanks for everything!

I really want to give Total Air and Appliances some recognition for being fast, efficient, and…read morereasonably priced for their services. Several months ago I had a fridge issue where it stopped cooling. Denis came out and diagnosed the issue quickly and was able to get the unit repaired within a reasonable timeframe. I called him again just the other day and he came out to fix a washing machine. He was able to fix it in under an hour and even located the user guide for me that gave additional info on the cycles and even how to appropriately clean it (front load washer)! He is consistent, friendly, and very professional. I highly recommend him to anyone needing appliance repair! I will be using his services again if ever needed and you should too!! Thank You Denis for everything!!!

Edwin Gfeller did a job for us recently in Mesa…read more He fixed a very confusing problem with our AC/Heat pump and had to re-wire our unit. He actually fixed the unit for a good price... someone else said we had to replace the unit, but Edwin got it running again with ease. He's a good communicator: he'll e-mail you after work... and late into the night. He'll answer his phone most of the time, or he will call you right back. We will use him every year for our maintenance. Very good AC / Heat repair business !

Edwin is the type of repair guy I would call as a repeat customer. He came as part of my Home…read moreWarranty to assess why my AC wasn't blowing cold air. The thing was frozen solid. He came back later that day after we turned the fan on to look at it again. He determined I needed Freon and my evaporation coil was completely rusted out. I got the Freon so my house wasn't 86 degrees inside. His rate was lower-average than other prices I researched in the area. We made an appointment for him to come to do a leak test. He arrived and was completely honest that he's sure the issue was the coil and to save my money. He also stated what a new coil would cost vs obtaining financing elsewhere for a new system if it was unrepairable under warranty if it goes out again for some other reason. He said I should have a while on the current AC (15yrs old) and that I should make it until at minimum next summer without major issues. His honesty in that moment really showed he's a true man of character and integrity. It's certainly not a good time for me to have anything else go wrong so by him saying I really have some time before it would cause a further issue was reassuring and lifted an already heavy burden. Thanks Edwin! We appreciate you!