A portion of my undercarriage detached at 5am. The shop brought my car in as soon as they opened. They were even generous enough to do the service for FREE as it was a simple fix for the mechanic! I would highly recommend Honest-1 as they demonstrated efficiency and integrity. read more

Honest-1 Auto Care - Auto Repair Near Me - Deltona, Florida

DO NOT bring your vehicle here. They will turn the simpliest of jobs into thousands of dollars of unncessary work. They are verified crooks and incompetent. Their "mechanics" are kids with no experience and their management are clueless. After investigating them, I've found tons of testimonies of people that have gotten robbed. I wish there would be an internal investigation to this place. read more

Customers beware, this place scams people out of money. They quote you one price and when you get there, it's a completely different price at a much higher price. And then a week or two ago I went there for an oil change and they came back, saying I needed to change my battery. I asked how much they said $630. Then I went to AutoZone for them to check the battery and they said the battery was still good. No need for a new battery. Please don't go there, drive a little bit extra for another auto place. they are scammers. read more

Took my car in for a minor repair and of course they do the full diagnostic analysis and came back with a pile of things that needed attention for a small fortune. I opted only for the minor repair. When I went back to pickup my car one of my nearly new tires was completely flat with a big screw sticking out of the tread. Tires were fine when I took it in and their comprehensive analysis said the tires were fine, but the refused to fix or replace the tire at their expense because "I probably picked up the screw on the way to the shop". Again I repeat their comprehensive diagnostic did not identify a tire issue. The headliner on the driver's side windshield support was coming out of the trim and was loose. It was fine when it went in and what they were repairing did not require work in the area. Lastly, when I took my car to another mechanic for a second opinion about the things needing attention, I was told none of those things needed repairs. So not only do they try to upsell you on stuff that doesn't need to be repaired, the car had more things wrong with it when I got it back than it had when I dropped it off. Needless to say that was the last time I or anyone in my family crossed their threshold. read more

Spoke with the Center Manager Terry Conklin, about my Windshield wiper Hose needing to be replaced. Took my car in for Honest ! to look at Terry was very Professional and Helpful, he went and got one of the Mechanic, ( George) they were able to fix my windshield hose line right then and there and they did not charge me. for the fix. it was greatly appreciated. read more

I come here for oil changes and they offer good pricings and great customer service. But today I went to take my car to change 1 bearing on my car and was told it would cost $1000 to change a bearing... they told me they would have to buy a assembly cause it would be cheaper but $1000 dollars for one assembly is literally highway robbery. And I don't plan on taking my car there again because that was egregious read more

The friendliest and most sincere auto shop I have ever been in. The were quick and priced very reasonable got me back on the road same day Thanks so much !!! read more

So this place has the best refreshments by far (reason for the 2nd star but other then that they really just try to get over on anyone that comes in. Went in a few day ago for a simple alignment and that's was decent priced, found out my tie rod was bent and needed repair also again not a problem but then the numbers come in. $140 for the alignment and another $85 for a tie rod. How in god name do we go from maybe a $300 job to $850? The itemized receipt showed miscellaneous charges and taxes with labor came out to almost $660 extra? So went to another auto repair shop and got everything done with an oil change for only $360! Place is bullshit and I would not recommend to anyone!!! DO BETTER!!!! read more

I wanted to know the cost to replace the spark plugs in my vehicle. The quoted price was not much different from what dealership would charge you. read more

I wanted to stop by to leave my honest review. I recently had some work done to my truck and my steering wheel ended up a bit misaligned to the left. I chose this place because it's very close to my home. I scheduled an alignment and really needed a toe alignment for my wheels. Upon arrival they tried to explain to me that my upper ball joints were bad so I was not going to be able to align my caster or camber. I explained I only really needed a toe since the wheels were not straight. I had gotten a wheel alignment at tire kingdom a few months prior and they did a good Job. I knew I needed to do a zero point calibration since the vehicle was registering a mis alignment but I wanted to get the toe alignment first. Long story short they attempted to align it. I use the word attempt because my vehicle is still not toe aligned. I explain. They charge me for a full alignment when other shops charge less and exclusively for toe alignments if that's what the customer is seeking for. My vehicle steering is not mis aligned to the left anymore but now is mis aligned to the right after going to this place. Also if they were a knowledgeable place for wheel alignment they would have discovered that the ball joints on top were not worn or broken but that my vehicle has complete aftermarket custom upper control arms with fully adjustable ball joints to customize and to get a more flexible alignment for lifted vehicles. I am not sure if they have understanding of other areas of vehicle mechanics however I can tell based on my experience that wheel alignment is not a strong subject. If you are looking for an honest and proper wheel alignment I will recommend finding a different ship. Now I am having to go to a different more knowledgeable ship to re do my wheel alignment on my custom lifted vehicle. read more

Our first experience with these folks was due to an oil leak. We had an extended warranty from our credit union and it was handled without a hitch. This shop is modern, clean, and professional. Our car was done when promised and done right. What more could you ask for? We will us them again. read more

Always get great used tires here and the staff is friendly and knowledgeable! Best place for used tires!

Firstly, I would like to say that the customer service is great. Really nice people. And have complimentary snacks and drinks with a shuttle to take you back home. But thats about it. My car was running fine but I took my car in for a check engine light and gas pump kept stopping. They told me my evap system needed to be fixed along with axle repair. I was extremely overcharged for it but it was close to my house so I just disregarded. After the visit, my car would crank slowly to start and the engine light came back on. I was told it was running lean and needed gasket and air flow sensor replacement. I had just spent over $2000 for the previous work. Then i was being charged for $500 for this. I reluctantly accepted the new work to be done and get my car back. Engine light is off for now but my car is still slow to crank on and its getting slower. I call the shop to let them know and they tell me I have a bad battery. No one let me know I had a bad battery when everything else was being fixed and there was no mention of it on the report. The supervisor advised that it was on the virtual report but my initial virtual report had no mention of it and was not told verbally or on paper. I asked how much would it be to replace the battery and they advised over $350. This was my last sign to no longer come here. Over $350 for a battery and installation?? Crazy. I will not use them for the battery replacement and I will not use them for any future repairs. I do not recommend. TLDR: Good customer service, but car was not fixed to satisfaction and was extremely overcharged. Go somewhere else. read more

First the girl at the officer working the desk is a dumbass. She has no clue what she is talking about. She is very rude and unprofessional. To fix a nail in a tire she said it would be to the end of the day. Luckily Someone else said they will have it done in 15 minutes. read more

My partner suggested I give them a try for my car related needs. Very quick turn around in getting my car back on the road. Andrew is super friendly and helpful. read more

When I first moved to the area I needed some spark plugs replaced and they told me $3,000. Apparently there was a million critical things wrong with my car and it was too dangerous to drive. Took it to Chevy. $300. My car was in perfect condition it just needed spark plugs. I'm really glad I got a second opinion. They completely tried to take advantage of me. read more

We contacted Honest-1 regarding our 2004 Honda CRV that needed a list of things done to it and from the first phone call until the car was ready to be picked up, our experience was excellent! We could quickly tell that we were dealing with professionals. We are extremely happy with their service and will surely return in the future, when more services are needed. read more

I find the reply from the business owner comical. They don't call so as not to be intrusive? When they knew I needed the car back as soon as possible and that I was staying at a nearby hotel. They said they would call, so I expected a call. And I wasn't notified by text. It was an e-mail. More lies. How could I possibly argue price when the cost was verbally quoted to me over the phone? My review clearly stated that I scrutinized the invoice after I got home. Had the parts not been marked up at such an exorbitant rate, I would have understood and accepted the cost for the repair. But nowhere in their reply do they address the extreme markup. Avoidance typically equates to guilt. As far as their ludicrous offer of matching or beating a dealer's price for repair, why on earth would I bring a car that was just repaired to a dealer for an estimate? Why would I waste my time? The purpose of my review was to shine a glaring light on the ridiculous rates in which parts are marked up as well as their poor communication and shoddy work. But of course, their reply was purely an effort to save face, and not to properly address my many legitimate concerns. This is a business that operates on a very nefarious level and you'd be well advised to avoid bringing your vehicle to them for any type of work whatsoever. I wouldn't bring my lawnmower to this place. Having read the other one star reviews, there does appear to be a pattern of overcharging and gross negligence on many levels. And their proposed "resolution" is nothing more than empty, petty and meant to serve merely as a distraction. Stay far away if you know what's good for you. I've filed several other grievances with other sources to bring this nasty stain in the community to light. read more

complete rip off ! no estimate quote but a 176 dollar bill for telling mme the thermostat was not working , which is what we wanted a estimate on which he quoted 1,400 dollars ! stay away poor customer service, rude and DISHONEST read more

I went here just to get an estimate for my tires. I was told I needed 4 NEW tires. I said I'll think about it. I went to Walmart auto, and they said I only needed a plug for a small back tire leak. Plus Walmart offered me their promotion. I went to FORD and they were more honest then Walmart. I didn't need 4 brand new tires to fix the problem. Ford also offered me a promotion for tires similar to Pep boys. I didn't need a wheel alignment for a car that had one 4 months ago also. The only negative thing about FORD and walmartwas they didn't have the Soda and snacks offered at Honest. First of all you did inspect my car so that's a lie and your price was way more than anybody and then you charged me 90$ for your installation and Walmart was free so I don't know what your talking about you gave no real reason to use you and Jiffy Lube gave me a $5 coupon you nothing read more

How can a place go down hill so fast? New Management? It stinks! I have gone from singing the praises of this auto shop to NEVER going there again, nor would I recommend anyone to go there! It's too bad because this WAS a great auto shop. I went in to get an oil change there as I have done many times before. It was always a great deal for full synthetic at around $50 with a coupon and it included a car wash. Today I took my car in with the coupon and walked paying $80 for the oil change, no car wash and being told I need windshield wipers and a front alignment, interesting since both were done less than a month ago. The wipers work fine and the car runs true. I said to the manager that I thought the cost of the oil change was a bit high considering the coupon said $50, his response was yep. Frankly in my opinion Honest 1 has become Dishonest 1, and they won't make another cent off of me. My advice is find another auto shop and avoid this one. read more

Before taking my car to Honest 1 I read the reviews and some weren't so good. I was very nervous but decided to take the chance. I was greeted right away, I explained my problem and the gentleman came right out and grabbed my car. After about 10 minutes I was informed of the issue and I was brought back to see what was going on. I was quoted a reasonable price. Vanessa came right to the waiting room and handed me my keys! I paid and I was on my way! I was in and out in about an hour! Very pleased! read more

After being stranded on I-4 for 2 hours with tire issues, I asked the tow to take me to Honest 1. I was very surprised when I walked in.. I was like "this can't be somewhere where oil covered boots traipse and people work on vehicles". Very pleasant place to wait if you'd like, but it was the offer of the back and forth shuttle they offered that really wowed me! My constant contact was Andrew and he was as nice and straight forward as you can get. So far so good- I will be seeking service soon on my breaks and if it's not something my warranty covers with the dealership, I will have them work on it again read more

This was my first service at Honest-1 and was impressed by several elements of their business. First it was easy, and convenient to request an appt online and to receive confirmation the next business day as well as receiving a reminder. Upon arrival I was greeted quickly and all interactions were professional and were complimented by the text updates during the course of the service. The overall vehicle safety inspection was thorough and not a "gimmick" just to try to coerce customer into more services. I never felt pressured to authorize additional work but really appreciated the report received by text with recommendations of items needing consideration now and recommendations for future services. I would be remiss not to mention the office/waiting room was functional, clean, and comfortable. I will definitely return for future service and look forward to establishing an ongoing business relationship. read more

Don't know what's wrong here. If they have in experience workers but they told me it would take 3 hours to replace spark. And over 400 dollars. I'm not stupid these ppl are trying to hustle gullible people for there money DO NOT GO HERE. read more

Proceed with Extreme Caution! Our truck broke down on i4 on Thanksgiving Day. We took it here because it was the closest mechanic from where we broke down. The next day they take a look at it, tell us what they think is wrong and we agree to pay the proposed price for the proposed repairs. The price included over $100 for a new Motorcraft Ignition Coil. When we get the truck back it is still making strange sounds and not running right. We get back to our house and decide to do a more thorough inspection of the "repairs" this place made. We found that 1) the vacuum hose to the engine was not reconnected and 2) a USED Motorcraft Ignition Coil was placed into the truck, instead of the new one we paid for. They did not ask us whether they could place a used part into our vehicle, we did not give them permission, and we paid for a new part. Now when we contacted the place informing them of the issues we found and sending them pictures; they were professional and told us to come back so they could fix it again. The problem is that had we not looked inside of engine and had we not possessed some knowledge of the engine, we would have never known that they tried to scam us. We also would not have known that they failed to properly connect the hose back to the engine, which could have caused more serious problems to the vehicle later on. The vacuum hose was easily fixed, we just reconnected it. We will also state that when we came back for the second time, they did show my husband the new piece (they should have used in the beginning) and allowed him to watch as they installed it. Naturally, we did not trust them to be honest without proof. The Assistant Manager was professional. But, he tried to persuade us to believe that they "accidentally" installed an obviously used part into our vehicle. They said they installed the used piece to see if it would fix the problem and then forgot to take it out and place the new piece we paid for in. We honestly do not believe him. We think that he is lying to cover for the fact that we caught them attempting to sell us a used part claiming it is new. Please proceed with caution if you choose this place. Have them explain everything to you. And make sure you have someone you trust look over their work, if you don't know what to look for or yourself. Don't be fooled by their nice waiting room and don't let them scam you like they tried to do to us. read more

My muffler was making extra noise, so I called the dealership. They had no openings for that day, so I called Honest-1. They were closer and they had availability same day. I brought my car out, and They offered to deliver me home. They diagnosed it and contacted me to let me know that the muffler was fine, but the original weld failed. They informed me that taking it to a muffler shop to reweld it would be most cost effective. They could have just told me they needed to replace the muffler, and I would have been much poorer. They cared about my car and my pocketbook more than theirs. I recommend their service to anyone who wants that Honest opinion and great work! read more

We were vacationing in Cocoa Beach and drove over to visit Blue Springs. Unfortunately, the starter on our Jeep Wrangler decided it was time to go. I found Honest-1 Auto Repair on Yelp but the tow truck driver also had good things to say about them. Very clean, comfy waiting area with drinks provided! Best of all they quickly diagnosed our issue and had our starter replaced in a very reasonable amount of time for what I felt was a very reasonable cost. Very friendly staff too. read more

HONEST-1, NOT HONEST AT ALL! Took my 2006 Ford Explorer in for a routine oil change that 23 miles later would cost me $4,000.00 There were no issues with my vehicle before bringing it to them. I received the oil change and drove from Deltona (Howland Rd) to Debary and back home to Howland Road. The next day my wife drove from Deltona exit 114 to Deltona exit 108 and poof she's in a cloud of smoke. I went to my wife and lifted the hood and there was tools underneath on the the engine, radiator cap was loose and the coolant reservoir top was off. I had the vehicle towed back to Not So Honest-1 and spoke to Andrew (MGR) who went on to tell me my wife was negligent and should have pulled over immediately when she saw smoke. Damn Andrew, that's the best you could come up with? This happened in 2022 and although they're only a mile away I've vowed to NEVER do business with them and to let anyone who's in earshot know how terrible they are. BTW, your receipt tells you to call in if you have any issues with the service and speak to the owner Sharon. Well that number is the shops number and you'll only get the people you were complaining to before but NO SHARON! Apparently Sharon was out of the country for 2 weeks. Andrew was nice enough to offer me an engine for 6323.00 that they would gladly install....GTFOH! read more

I went here to get a break estimate and they said that they had to do an expection on the car first so I was like OK even though the car is brand new OK but then the two service advisor started arguing right in front of me about stealing tickets and stealing money from each other. So I jumped in my car and all that because that obviously means that they work off commission and try to sell you higher so they can make more money. Never going back I'm new to the area but I will find somewhere else to go for all my cars read more

There was an issue this past weekend with my service advisor, but management seems to be very concerned with understanding customer dissatisfaction and making them whole. I'm cautiously optimistic. Honest 2 continues to only recommend needed service and charges a fair price for it. Upper management is definitely a 5 star experience and my car was well taken care of in the end. read more

I went in today for a oil change without an appointment only waited a hour and a half total (start to finish). A few people complaining while I was there because they had appointments but didn't get seen right away, that being said all the bays were filled and all the employees were working and not joking around or horseplaying. No one tried to up sale me. I will return, thanks guys. read more

Went there for a diagnostic from real mechanics at a real shop instead of somebody's buddy trying to guess whats wrong with your car in their driveway. I'm glad I did. They gave me an accurate assessment, and a reasonable price to fix. They did the initial work just fine. The car is running smoothly and we'll get the rest done next time. Had to go back for a minor thing and they took care of it immediately, I could have left the engine running. The two Eric's and staff we saw are professional's with a good attitude, the place is bright and clean, they have wifi and amenities so if you have to wait there it's pleasant. Will go to again and do recommend. read more

I have had several bad experiences here. They have never been helpful and in fact have gone out of their way several times to be just the opposite. If you have to go here, do not go without an appointment. If you just walk in, even when they are just sitting around they will ask you to leave it with them. Every time I go in, I end up having to repeat myself to several people about the issue I am experiencing with a vehicle. Today I told the issue to a younger girl only to have her disappear without any warning and then an older man came in and asked if he could help me. I guess she had went to get him and then hid outside in a bay without telling him the issue. So, I had to completely repeat myself to him and he just smiled and asked if I had an appointment. No, I just needed somebody to take a quick look and tell me how much to repair a likely oil pan gasket. He says, "Oh we don't have any lifts available to look at it with. If you want to leave it we'll get around to it." I explain to him that you can clearly see the whole engine without having to lift the truck. No dice. No appointment so they won't even go an inch extra to help out a paying customer. I will never step foot in this place again. read more

I took my 1989 Ford Ranger in for diagnostic review. I was told it was the fuel pump & filter that needed replacing. I took it home, replaced the parts-truck was still not working correctly. I took the truck back & asked for another diagnostic test and owner got angry and said not unless I pay again since I will be fixing myself. read more

I was charged a "diagnostic fee" for the "mechanic" to basically tell me what Autozone does it for free and NOT ADDRESS THE ISSUE! They kept the car for over 24 hours, to give me a diagnostic of "catalitc converter" something it has been known for years and tried to charge $1100 for the repair that wouldn't have fixed the original issue mind you. Tried to ask why and to reason with the person, but I was literally charged $100 with tax for someone to stick a $12 diagnostic tool on the car (on amazon you can find it) and tell me what we already knew. Awful and will absolutely never come back. In addition, we had another mechanic do an inspection just 30 days back, we have several issues that needed to be handled and their "diagnostic" missed EVERY OTHER ISSUE the car had. The only thing that was done in a 24 hours period was checking the engine light. Utterly ridiculous and a ripoff of giant magnitude. Should really consider changing the name to "Dishonest-1 Auto Care" read more

Great place! They charged a very fair price to replace the battery in my e350 Benz. The lobby is clean and a comfortable place to wait. They completed the work quickly, and kept my car clean as they worked. The lady upfront was very nice. I will be back, just hopefully not soon read more

This is probably the worst experience I ever had dealing with an automobile service shop. It took 6 days to get my car back. They charged me close to 700 dollars to replace a hose and valve. After my sister came into complain as it was my moms car they somehow were able to take off 75 dollars. They up charged on parts and labor to the point of stealing. This place should be called Dis honest auto. Stay away unless you want to get burned like I did. This place is the classic over priced crooked mechanic shop. I never thought I'd be the one to write a bad review but here I am. read more

Well, I was going to give 5 stars because of the convenience and the friendliness of the people. Took a 2006 Murano in with issues, needed a starter. On every website I see, they go for $80. I would like to know why I was charged in excess of $400 for one. It would appear that other reviews for Honest 1 asserting high prices isn't off the mark. Not sure I'll be going back unless I hear why I was charged so much. read more

This was my first visit to this shop and I was very pleased. The waiting room is immaculate with views of the nice, clean shop through plate glass windows. Wifi and beverages are available. The staff is polite and friendly and there was no pressure to buy unneeded services or repairs. I was also given a card for a free car wash next door. I live locally but people travelling on interstate 4 would find it very easy to reach this establishment. read more