This was the best experience I have ever had for service in a dealership! Hands down! Thank you…read moreBaldwin!

I've bought and serviced multiple cars here and would highly recommend the sales and service…read moredepartments!

Great service and friendly staff! Highly recommend Rainbow GMC for service and sales.read more

PLEASE read my entire experience at Rainbow GMC before deciding to visit…read more I purchased a 2021 GMC Yukon from them. First time I looked at the vehicle was night time, drove it, didn't get a large amount of time to throughly check it out, but my wife and I really liked it. I went back a few days later to sign paperwork and finalize the deal. I told myself to do one more walk around the truck before signing papers. I walked around the truck with it running and heard a tick from the engine. As an owner of an automotive repair facility, I knew exactly what the noise was. The camshaft & lifters needed to be replaced. I called the salesman, who then called the sales manager and had them listen to the noise and they second guessed me but finally said they would bring it to service. Service department called me the next day saying I was correct the camshaft & lifters needed to be replaced. A week later the truck is ready, I go Halloween night to take possession of the vehicle, I get about 20 miles from the dealership on the interstate and the truck kills on me, I call the dealership and they send a tow truck and put me back in our trade in. I get a phone call 2 days later stating the battery was bad. Suspicious, I loaded my family up and left. We didn't make it a mile before the vehicle did the SAME EXACT THING. Again put us back in our trade in. I told them I need to be put in something comparable to what we bought. They didn't want to hear it and brushed me off. I told them about the recall on the engines and they said they will try. Few days later I get a call stating it's needs an engine but the engine is 3 months out! I told them I don't want the vehicle, they stated the deal had been funded and there was nothing they could do. So now my family and I are stuck in our trade In (a smaller vehicle), waiting for our vehicle to be fixed. A month goes by and I get a call the engine came in and truck is ready to go. I go pick it up and everything seems fine. My wife drives it for 2 days and air conditioning quits working. I called and told them I would be bringing it to my shop to look at it have my techs diagnose it, I was told "great because I'm sure the technicians here don't want to see that truck again" I was thinking "wow how unprofessional of a comment" even though I will NEVER bring my vehicle back to rainbow gmc after what my technicians found. The mount that holds the compressor was completely loose, the bolts were missing!!! This caused the plug that goes into the ac compressor to rip and shred the wires. This is extremely dangerous and could have caused additional issues if I didn't catch it soon enough. My skid plate bolts underneath the truck were missing, there is six total and I only had two holding it on. I have pictures and video of all of this. I sent it to my salesman and never heard back. He said someone from management would reach out and I haven't heard a thing from anyone. This dealership has been an absolute nightmare from day one. The customer service, financing to service department, all horrible, communication between each department is lacking. Lack of communication with me as a customer. Please Please! do yourself a favor and do NOT WASTE your valuable time at Rainbow GMC. There are plenty of other dealerships that will sincerely appreciate your business and provide you with the customer service experience you deserve!

I purchase a 2012 Audi v8 vehicle from here motor went out in 2 months, they refused to fix it was…read morelied to when I bought it was told that it was leaking bc a ring around oil pan was just fixed found out it was a lie from Christian brothers nothing had been repaired was I told them they refused to fix anything now I'm going to court with finance company do not buy a vehicle from here they lie just to get it sold and won't fix anything manager is very nasty !

From the owner: Automax Covington is a used car dealership located in Covington, LA. Our mission is to provide…read morequality vehicles at the best prices possible. We offer a wide selection of pre-owned cars, trucks, SUVs, and crossovers. All our vehicles come with a warranty and are certified and inspected by an ASE-certified Mechanic. Our team of experienced sales representatives will help you find the perfect vehicle for your needs. We also have knowledgeable finance experts who can help you secure the most competitive rates available. Stop by Automax Covington today and see for yourself why we are the premier used car dealership in Covington!

I highly recommend their service dept. Efficient. Reasonable and great friendly serviceread more

BEWARE - SCAM ALERT: This dealership should be absolutely ashamed of how they operate -- or maybe…read morethey should just print "we do shady things" on their business cards and save everyone some time. I came in as a single mom, ready to pay full asking price -- which, by the way, was already over Kelley Blue Book -- and somehow they still found a way to squeeze out more. Enter the $1,300 AutoGuard mystery fee! Never agreed to it, never asked for it, but there it was, baked into the paperwork like it was grandma's secret casserole. Only after I committed did they suddenly inform me it was "non-negotiable." Cute. Salesman Derek, and managers Tom and Paul, pitched me a story that the brakes, tires, and windshield would be fixed before the sale. Fast-forward to post-deposit: plot twist -- "Actually, we'll do that after you pay in full... and you won't get the car till the end of the week." Oh. So now we're playing Dealership Theater? As a cherry on top, I politely warned the next poor soul in the showroom about the scam. The finance manager didn't like that. He marched out and yelled at me in the parking lot for "being disrespectful to their customer." Sir, warning someone about your own shady practices isn't disrespectful -- it's a public service. This place doesn't run on transparency -- it runs on pressure, misdirection, and the hope you'll be too exhausted to fight back. I came expecting a car sale. I left with a PhD in dealership manipulation. At the end of the day, I bought the car -- not because they earned it, but because I'm a struggling mom who needed to get the hell out of there. And guess what? I ran into that customer at the gas and come to find out, they apparently told the next customer that exact same thing -- that I was "going through a bad divorce" Classy. Also, I was told the $1,300 AutoGuard fee was "mandatory and on every car." But when I chatted with that same customer? He said they told him it was totally negotiable. So... which is it? Mandatory for moms, optional for everyone else?? WTF. Disgraceful. And embarrassingly on-brand for 2025.

We recently purchased a vehicle from Eddie Tourelle's Northpark Nissan in Covington and had an…read moreexcellent experience from beginning to end. Brandon Akkawi was our salesperson, and he was incredibly kind, patient, and never once made us feel pressured. He was very knowledgeable about the vehicle we chose and took the time to thoroughly walk us through all of its features and details. Brandon, thank you for making the entire process so easy, enjoyable, and stress-free. We truly appreciate the outstanding customer service!

Every time I visit, I receive excellent service. I usually come here for oil changes and just…read morestopped in for a key fob battery. Everyone is friendly, welcoming, and knowledgeable.

Jade and the gang were awesome! Great facility, friendly people and no hard pressure tactics.read more

I haven't bought a new car from here, but I have dealt with the Service department several times…read more They have done a great job keeping my old car on the road. It's old and they don't make 'em any more, but the staff at Paretti have never given me attitude or shown any reluctance to work on it. This has happened to me before with other old cars (I keep them a long time if I like them) and service attempts at other dealers (I don't keep them if I don't like them). I find I would rather bring my Mazda here than the local shops I use for my other vehicles. The showroom and waiting areas are modern and clean and comfortable. The staff are friendly and they don't treat me like an idiot who doesn't know anything about cars. The sales guys always try to sell me a new one to replace the old, but they aren't pushy about it. The service work has been great so far - no return trips to straighten out something that didn't get right the first time. I will gladly go back again. When my car finally dies I might go buy the next one from them.

The crew over at Rainbow took real good care of me from start to finish. Bought a used vehicle had…read moresome small issues with it they fixed it right away! Connor was my salesman! Did exactly what he said he was going to do.

Absolutely appalling customer service. Do not go anywher near this dealership. Now I understand…read moreall the negative reviews. Brought my Ram in for service and was told 3 times that they had ordered the part (truck is still under the manufactures warranty) and each time I followed up they had no record of it. Finally met with Brian the Service manager and was told I never should have been told that it was on order and instructs his team not to approve warranty repair. He refused to provide an Stellantis/Ram claim number. Refused to service the vehicle, which again was under warranty. So I went to Ross Downing Jeep in Hammond and they ordered the part, serviced the vehicle under the warranty with no issue, and were generally great to deal with.

I got this text from HoC this morning:…read more Hello Petunia (it's her car), this is your Service Concierge with Honda of Covington. Thanks for allowing us to service your [ride]! Is there anything we could've done to give you a more excellent experience? My response: "Ha ha ha, I guess you could have come and picked the vehicle up, then dropped it off to me...or filled the tank, like any of us can afford that. Nope, you guys have been excellent to us since they day we bought the car. I still remember the name of the first dude that serviced our ride, if that tells you anything about how much we appreciate the service." We bought our ride from these folks in 2018 and have been super-happy with the service department since. My kid had bought a car from them the year before and the finance guy, Micah, still remembered my name...and the model of the car my daughter bought. That's customer care. Or, maybe I was a sucky customer and memorable for my level of suck? Nah.

I would not recommend spending one dollar at this dealership. Bought a 2023 ridgeline in mid April…read more2026. Certified pre owned. Also bought their extended warranty. I took the vehicle in for an oil change at 45k miles. It needs a battery according to them and the sales department is not willing to take care of a customer that is less than 3 months after purchase. This repair would have cost the dealership less than 200 dollars. Now they will not ever get a dollar from me. I will tow it to Slidell or across the lake before it goes back to them