Cancel

    Open app

    Search

    Rainbow Luxury Imports

    2.3 (13 reviews)
    Closed Closed

    Rainbow Luxury Imports Photos

    You might also consider

    Recommended Reviews - Rainbow Luxury Imports

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Matthew G.

    If I could give zero stars, I would. If you are in the market for a new/used car, stay away from Rainbow Luxury Imports in Covington. I bought a used 2016 Mercedes GLE350 last June. While shopping and coming upon this vehicle, I asked about the Carfax, and I was told by the salesman that he would give it to me later, but it had been in one very minor accident, assured me that they had done all the repairs, and that the necessary maintenance have been done, including that "all the fluids had been changed". Granted, I am rather naive about some things, but with that assurance, I had every reason to have confidence in buying the vehicle with "no warranty, as is". That is where they got me... I thought, "Surely, they would not lie about having completely repaired any and all damage and about having done all of the required maintenance on the vehicle." ...And I never got that Carfax by the way. I work offshore and have only been home for less than half the time elapsed since purchase, having driven it maybe a total of two months. I have now spent $13,000 on repairs to the vehicle. I started with having to replace the compressor, and following a subsequent courtesy inspection by the Mercedes dealership while addressing a recall, informed that the timing cover on the engine had been leaking oil profusely for some time, that I needed new tires as the tread was already down to 5/32", and that the transmission maintenance has never been done for the life of the car. The transmission maintenance is due every 60,000 miles, and this vehicle had 110,000 on it when I purchased it, so it was already almost due for the second one without even having had the first one done. Having changed all the fluids as the salesperson told me they had done would have entailed the transmission fluid as well, but clearly that was a falsehood. The transmission also began to fail in November. I had the transmission maintenance done as this sometimes can solve some transmission issues. The transmission maintenance demonstrated a copious amount of water inside the sealed transmission, which had come from the separate radiator that cools the transmission, and absolutely failed for to lack of maintenance. This would have been found had Rainbow actually done the maintenance they claimed to have done. The slow damage this water did to the interior of the transmission necessitated replacement as agreed to by two separate mechanics. At this point I had spent over five and a half thousand dollars. I just received my car back from the transmission repair this past Saturday. The transmission replacement cost me $7,500 additional dollars for a total of the aforementioned nearly $13,000. I have been seeking some assistance for these repairs from Rainbow, not necessarily even complete reimbursement. I am only seeking something reasonable, since clearly having done the maintenance that they said they did would have revealed at least some of the problem(s) and rendered the vehicle unsellable, or at least require them to have it fixed before selling. In my view, this makes them responsible for the needed repairs, and again all I have been asking for in my multiple calls and voicemails to them is something to ASSIST me with this massive expense. I have filed complaints with the Better Business Bureau, and the Louisiana Motor Vehicle Commission, and they have received no response from Rainbow at all. I also complained to the Louisiana Attorney General's Office and TODAY finally got a response from Rainbow through them on the matter (attached also). I am beyond engaged and disgusted at their projecting their irresponsibility and corrupt business practices onto me by claiming that I am just looking for money and that my car's issues are my fault. I have only sought some relief, and I have only driven the car for a total of about 2 months since purchase. The car has almost literally fallen out from underneath me as I've driven it. I wonder if Lloyd, the owner of Rainbow, knows how his business manager, Don, and his staff are treating his customers. They have continued to show no desire or effort to help reconcile the situation, apparently hiding behind my purchase of the vehicle with "no warranty, as-is". I personally believe that they knew that the car had issues and just wanted it off of their hands. I guess that's why the business manager was smiling ear to ear as I was signing all the "no warranty - as is" paperwork at the time of purchase. The next time that I buy a car, I am going to go with a dealership that specializes in that make of vehicle and get certified pre-owned, if not new. Please avoid following my example and save yourselves a lot of trouble by avoiding Rainbow Luxury Imports.

    See all

    3 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    10 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Adam A.
    474
    26
    0

    10 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    I highly recommend their service dept. Efficient. Reasonable and great friendly service

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 1
    Thanks 0
    Love this 2
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Desi D.
    45
    8
    49

    10 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 1

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of J P.
    0
    7
    0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Rainbow Luxury Imports

    You might also consider

    Verify this business for free

    People searched for Car Dealers 153 times last month within 15 miles of this business.

    Verify this business

    Baldwin Subaru

    Baldwin Subaru

    (53 reviews)

    Three years in and these guys have been consistently great. Just got the 60k service done on my…read more2022 car, which includes a number of expensive preventive maintenance items. All of them necessary unfortunately. The service writers have been working with me to spread out the services across three service intervals to help ease the "sticker shock" and still get the maintenance done. Did some at the 54k, some more at the 60k, and the last will be done at the 66k. I have dealt with two or three Service Writers through this process and all have been very understanding and willing to help. The service department keeps good records and history of the car which also helps. Words of advice: whatever your car and wherever you take it, don't put off the preventive maintenance! It might be expensive, but it is still cheaper than tearing up your car or getting stranded by the side of the road. Maintenance is cheaper than repairs. Preventive Maintenance is very important to ANY vehicle! Over this time, they have remodeled the lobby and waiting area so it is very comfortable. Free coffee, water, nice bathrooms, etc. They ditched the Lincoln franchise so it is Subaru-only as of 2025. Good experiences and so I keep going back. I'm probably going to buy another car in 2026 and it will probably be from these guys.

    I told them I needed to drive to Key West and back for a work trip. They finished up my initial…read moreissues but found a couple of critical issues. They tried to send me home at 5:30 with my tires not being aligned and "dangerously low brake pads" because Jason David he wanted to go home. His words not mine. I said I needed this work done before I drive an hour home. I felt unsafe driving home with my car in that condition. The mechanic said he'd "stay late to finish". While the mechanic was working on my car, the employee named Jason David told me, "If he (the mechanic) works a 4 hour long job and finishes it in 1, then he still gets paid for the 4 hour long job. He gets paid around 200,000 dollars a year." Then I get the bill (attached below). $833 on labor. I think they took advantage of me because they knew I needed the work done on my car right then and there. I am uploading my bill for financial transparency amongst customers. I do not want anyone to get hit with a bill like this. He fixed two additional issues and my bill went up my almost $1000. I had to charge this to my credit card which messed with my credit amount being used which affected my credit score in the middle of me refinancing the car. I am utterly disgusted at this Subaru store. All of my Subaru friends & I have affirmed we are never doing business here again.

    Rainbow Northshore GMC

    Rainbow Northshore GMC

    (33 reviews)

    Great service and friendly staff! Highly recommend Rainbow GMC for service and sales.read more

    PLEASE read my entire experience at Rainbow GMC before deciding to visit…read more I purchased a 2021 GMC Yukon from them. First time I looked at the vehicle was night time, drove it, didn't get a large amount of time to throughly check it out, but my wife and I really liked it. I went back a few days later to sign paperwork and finalize the deal. I told myself to do one more walk around the truck before signing papers. I walked around the truck with it running and heard a tick from the engine. As an owner of an automotive repair facility, I knew exactly what the noise was. The camshaft & lifters needed to be replaced. I called the salesman, who then called the sales manager and had them listen to the noise and they second guessed me but finally said they would bring it to service. Service department called me the next day saying I was correct the camshaft & lifters needed to be replaced. A week later the truck is ready, I go Halloween night to take possession of the vehicle, I get about 20 miles from the dealership on the interstate and the truck kills on me, I call the dealership and they send a tow truck and put me back in our trade in. I get a phone call 2 days later stating the battery was bad. Suspicious, I loaded my family up and left. We didn't make it a mile before the vehicle did the SAME EXACT THING. Again put us back in our trade in. I told them I need to be put in something comparable to what we bought. They didn't want to hear it and brushed me off. I told them about the recall on the engines and they said they will try. Few days later I get a call stating it's needs an engine but the engine is 3 months out! I told them I don't want the vehicle, they stated the deal had been funded and there was nothing they could do. So now my family and I are stuck in our trade In (a smaller vehicle), waiting for our vehicle to be fixed. A month goes by and I get a call the engine came in and truck is ready to go. I go pick it up and everything seems fine. My wife drives it for 2 days and air conditioning quits working. I called and told them I would be bringing it to my shop to look at it have my techs diagnose it, I was told "great because I'm sure the technicians here don't want to see that truck again" I was thinking "wow how unprofessional of a comment" even though I will NEVER bring my vehicle back to rainbow gmc after what my technicians found. The mount that holds the compressor was completely loose, the bolts were missing!!! This caused the plug that goes into the ac compressor to rip and shred the wires. This is extremely dangerous and could have caused additional issues if I didn't catch it soon enough. My skid plate bolts underneath the truck were missing, there is six total and I only had two holding it on. I have pictures and video of all of this. I sent it to my salesman and never heard back. He said someone from management would reach out and I haven't heard a thing from anyone. This dealership has been an absolute nightmare from day one. The customer service, financing to service department, all horrible, communication between each department is lacking. Lack of communication with me as a customer. Please Please! do yourself a favor and do NOT WASTE your valuable time at Rainbow GMC. There are plenty of other dealerships that will sincerely appreciate your business and provide you with the customer service experience you deserve!

    Paretti Mazda of Covington

    Paretti Mazda of Covington

    (3 reviews)

    I haven't bought a new car from here, but I have dealt with the Service department several times…read more They have done a great job keeping my old car on the road. It's old and they don't make 'em any more, but the staff at Paretti have never given me attitude or shown any reluctance to work on it. This has happened to me before with other old cars (I keep them a long time if I like them) and service attempts at other dealers (I don't keep them if I don't like them). I find I would rather bring my Mazda here than the local shops I use for my other vehicles. The showroom and waiting areas are modern and clean and comfortable. The staff are friendly and they don't treat me like an idiot who doesn't know anything about cars. The sales guys always try to sell me a new one to replace the old, but they aren't pushy about it. The service work has been great so far - no return trips to straighten out something that didn't get right the first time. I will gladly go back again. When my car finally dies I might go buy the next one from them.

    STEALERSHIP! let me…read morestart by saying I had a pleasant time dealing with the sales folks, nothing wrong there. Don't.....DONT even think about dealing with service at this place. I had a FAULTY cracked infotainment screen which Mazda has admitted it is such and I called up the corporate latter and was told it's typically a $500-750 fix (not great but i figured typical dealer markup) , so I go set up a service appointment at the dealership. Ask the service rep how much just to confirm, she goes typically between $500 dollar mark. NOPE NOPE NOPE. THIS STEALERSHIP WANTED NEARLY 2K to fix a screen crack on a screen the size of a IPAD mini. I talked to the rep and she's like don't worry we can definitely lower the price on that. I go look at the price breakdown and they had me near the $400 range for labor ALONE! For what Mazda claims is a 30 minute fix and I even found the technician service guide (all they do is replace the unit with the SAME FAULTY UNIT) they can't be bothered by taking 2 seconds to take the 2 SCREWS off the display and replace the screen (25-100$ DIY Fix FYI). After I called out the service manager about the labor he told me he dropped the labor price! After checking it went down $100 bucks. YA BUDDY STILL 290$ FOR A 12 MINUTE YOUTUBE VIDEO JOB, HOW MANY MAZDA TECHNICIANS DO YOU NEED TO CHANGE A SCREEN. In the end they still wanted nearly 1400 to fix an iPad! Do not service your car here. Wouldn't trust them to fix a damn thing. I'll drive to Gulfport and go to Jay Allen Mazda before I even think about Paretti.

    Rainbow Chrysler Dodge Jeep

    Rainbow Chrysler Dodge Jeep

    (65 reviews)

    I actually ended up going to their Amite location but for some reason it doesn't come up in Yelp…read more Fortunately both places are managed by Rob so I HIGHLY RECOMMEND THEM....I'll start by suggesting that you look through Bergeron Auto- Chrysler, Dodge, Jeep, Ram on Yelp for a review I (Addie A) wrote about my experience there and you'll see that I've been looking for a Jeep Grand Cherokee for a while, at several dealers without any success. I actually started here at their Covington location but for whatever reason it wasn't meant to be that day, no for anything I would give a negative review for, it just didn't work out, I also went to Hammond, Slidell, and unfortunately Metairie Jeep dealers. Anyway, somehow my husband and I finally ended up at Rainbow CDJ of Amite, my sales person was Claire who instantly made us feel like this just might be the place, then I met Rob the sales manager and Cody the finance manager who just made us feel even better about taking that long 1 hour drive to see what they could offer us. We got there at exactly 1:15pm, by 2:00pm we knew we were going to at least be met half way through negotiations without feeling like we were being taken for fools. Claire gathered all our information including where we had already been, our experience at all places, what we absolutely wanted, what we hoped for and our financial limits, Rob meticulously went through it all with Cody's help, we were thoroughly explained all the "whys" and "why nots" of everything and eventually we were able to make a deal we were all happy with, needless to say before long we were heading to their Covington location to pick up our new Jeep Grand Cherokee which was all shined up and ready to take. Like I said at the beginning of this review, my husband and I HIGHLY RECOMMEND Rainbow CDJ of Amite/Covington. I don't care who is closer to your home, they are for sure worth taking however long the drive may be for you. Finally my husband and I would like to again thank Claire, Rob and Cody once again for all of their help, you guys are AWESOME!!! #RainbowCDJofAmiteRocks #BFFs #NoNeedToGoAnywhereElse #ILoveMyJeepGrandCherokee2019

    ran my credit well over 10 times. kept "wanting to make a deal" so they would step out go back and…read moreforth talking and then come back in multiple times, come to find out they were running my credit multiple times each time! forced to buy warranties if I wanted a second key, sold me a car with a cracked windshield, didn't even offer to fix until after I purchased the vehicle. Couple weeks later taillights go out and get no response from dealership or saleswoman once I explained the issue. Other little issues here and there I noticed about the car before I purchased they told me just to make a warranty claim after so many days, they didn't even want to fix it! Was promised all these things under the sun to maybe only get one or two actually given to me. Very upsetting company to do buisness with, will be having to contact a lawyer after this one since my credit has now tanked!

    Honda Of Covington

    Honda Of Covington

    (63 reviews)

    Three issues with my vehicle remain unresolved, and not a single one was repaired. The rear…read morepassenger door lock still does not unlock, and the service manager brushed off the fact that the phone charging pad doesn't work by claiming it doesn't work on any car like mine, so apparently it was "pointless" to replace it. That's their excuse for doing nothing. Meanwhile, they had no problem happily charging me $80 for an oil change, while ignoring the actual problems I brought my car in for. What makes this even worse is that I wanted these issues fixed before my warranty expires and now, because I have no choice but to drive the car daily, it will likely be out of warranty by the time I can take it to another dealership that actually does their job. This service department was dismissive, deceptive, and clearly more interested in collecting money than standing by their customers. I will NEVER bring my vehicle here again, and I will make sure everyone I know avoids this dealership too.

    i purchased my first car here this past june, a 25 red civic sport. this is a solid dealership, i'm…read moresuper grateful i could get to work with tim and daniel, they were incredible. no-nonsense, right to the point, basically everything you'd want. i'd honestly braced for the insane dealership markups and the bizarre offers, but i didn't get that here. the actual paying part was much easier than i'd anticipated, and even when getting it insured, the guy was super honest and upfront. i'm glad that the guys i worked with were honest and no-bs, it's a really good look

    Rainbow Luxury Imports - car_dealers - Updated May 2026

    Loading...
    Loading...
    Loading...