Simply the best! Everyone at Vacationland treated us like sincere friends. It was a great…read moreexperience all around! A hearty thank you to Ron for being the best salesman ever. He gave my wife and I absolutely "no pressure" during our buying experience and he had the sense to know when to answer our questions and when we needed some "private time" to talk though our options. Tom you were so kind and thorough in answering all of our questions during the walkthrough. Your tips will be so helpful in knowing what to expect and look out for. Thank you so much! Mark, I gotta say though that you're the one who can't be beat! My wife and I will always remember how helpful you were to fix a wiring issue we had with the harness on our car. I know you were busy and it was so kind of you to stop what you were doing to help us. So kind and so appreciated! We drove over two hours to get our teardrop from Vacationland and it was worth every mile of the trip. Both my wife and I feel very comfortable with the information we had been given and we feel we received a very fair and honest deal. Vacationland made our financing and entire purchase process a breeze. I can't imagine ever going anyplace else in the future!

Been having our Aliner serviced here last couple of years. Very friendly, helpful with any…read morequestions and timely service. Keep up the great work!

Great service and staff. Storage for RVs is reasonably priced and secure. Highly recommend.read more

The first thing we did upon arriving in Chicago was call the company to confirm a pickup time for…read moreour camper. Initially, we were told that it would be ready at 1:00 PM, but later they informed us it wouldn't be available until 3:00 PM. No apology or compensation was offered for this change. Regardless, we decided to arrive early and be on time. We got there at 2:30 PM and unfortunately had to wait until 6:30 PM -- a total of three and a half hours -- to receive the camper. To make matters worse, we were informed at the moment of pickup that the two kits we had added to our reservation -- the bedding kit (which included towels, sheets, pillows, etc.) and the kitchen kit (with plates, cutlery, glasses, etc.) -- were not available. They told us we would have to go to Walmart ourselves to buy all those items, because they "didn't have time" to prepare them. On top of that, the camper was damaged. They told us that the awning didn't work and that if we wanted one, we would have to buy it ourselves. The camper was also handed over with the toilet tank completely full, which we had to empty on our own. The water tank was not filled either -- they only took care of it after we pointed it out. Additionally, the generator failed to start on multiple occasions and only worked on the third attempt. This gave us no sense of confidence, and we left feeling anxious about potential issues during the trip. The staff were not friendly at all, and the service we received was far from professional. We felt neglected and poorly treated throughout the entire process. Our experience with this company was very disappointing. After having to go to Walmart to buy all the basic essentials that we were counting on, and after waiting over three hours to receive a damaged camper, we were unable to reach the campsite we had booked as our first stop. We had to spend the night in a parking lot in Chicago, which was a complete disaster. We are extremely dissatisfied and will not book with this company again, nor will we recommend it to others.

Sorry to hear the most trusted name in camping equipment, sales and service have closed their…read moredoors! A great family business that was honest and fair... I will miss dealing with them when it comes to buy a new TT. They had a service tech that was outstanding!

What a pleasant surprise after mediocre experiences in WI. George and Dave are forthright,…read moreknowledgeable and honest. They have been in business many years and absolutely know what they are doing. If you call with questions, they will not ignore you or answer your questions incompletely or quickly. Looking for an RV?---you must buy here!

When a price is quoted at $220. And then changes to $390. And finally ends at $640. I wonder if…read morethey are crooks without integrity please consider this when doing business with liars.

Purchased a new motorhome from them. This is our 7th new RV we have purchased so know how things…read moreshould go. Everything was as good or better than expected from the owners, salesman Rich and service dept. As others have said they really care both before and after sale. Very happy we found the motorhome we wanted at Barrington Motor Sales.

Roman has helped me with my Airstream on two occasions. He could have charged me the first time to…read moredo a whole install but instead suggested a lower cost alternative. In the end he saved me lots of $$. Do not hesitate to call Roman for all your RV needs! he is very knowledgable and fair and also provides the best service!

Roman is the man to call for any RV repairs or insulation. My father is 85, and he lives in a…read moretrailer, and his air went out in 100-degree weather. Roman rearranged his schedule to go and help my father right away. Not only was he prompt, but Roman also has a big heart. Many others have scammed my father in the past with high costs, but NOT Roman. Roman ended up installing a new air conditioning unit on an old trailer and went beyond what we asked. Because it is an old trailer, the roofing was not so good. Roman made sure everything was secured and leak-proof until we can get someone out there to repair the rooftop at No extra charge. Great man to do business with. 10 stars for Roman for great service, low prices and a BIG HEART!

My wife and I Traveled to Carol Stream to potentially purchase a Phoenix Cruiser Tony Junior had…read moregiven us a video walk around of the unit prior to our departure from Tulsa. First we would like to complement him on his presentation pointing out a couple of very minor cosmetic along all of the good. The coach was everything it was presented to be and we enjoyed our drive home. We would highly recommend Hometown RV, Tony Senior, Sue and Tony Junior were very knowledgeable, courteous customer focused. We met some of their employees who shared their commitment to customer satisfaction. My wife and I highly recommend Hometown RV

I think Sue and Tony were great, but the RV we rented really needed some TLC. Considering the…read morecondition, I don't think we got a value at $250 per day. Here were the top annoyances: Air Conditioning - Broke completely in the middle of our July trip, the mechanic said it was quite old and missing some screws. It wasn't possible to fix on the road, so we had no AC for 4 days. Sensors - Many of the key sensors were inaccurate. Ex: black tank level, water level. This proved very challenging for first time RVers like us, who didn't have a feel for how often to empty or refill tanks. Door - The screen door was missing a piece of plastic, which created a hole for bugs to come in and the door itself required a VERY hard closure to latch. My kids could rarely do it themselves. Awning - Not functional; directions in troubleshooting book didn't match type of awning on our RV. Generator - Shut off inexplicably a few times. Mattress - VERY old and worn. Electrical panel - Literally kept closed with duct tape and wouldn't stay closed. Easy to accidentally turn things off. Privacy curtain - Held back with duct tape. Easily knocked open.

I can not say enough positives about the entire staff at Ricks. My first experience with Ricks was…read moreback in the 90s,I bought a well used Palomino pop up Jeff was my salesman they stood behind this pop up when it experienced a mechanical failure this happened twice and both times Ricks stood behind it. I have moved on from pop up campers and now own a 2013 Elite Suites built by DRV. I took it to Ricks to have my front clearance lights replaced and the roof caulked, During the time it was at their shop my wife passed away and i was unable to get it and put in a storage space,Ricks stored it for me on their lot all winter long,when i recently went to retrieve it they refused payment for storage and members of the service department came out and jumped my batteries so that i could run the landing gear front jacks they made sure i was connected safely to go down the road.TO ME 5 STARS IS NOT HIGH ENOUGH TO RATE THE STAFF AT RICKS RV 100 STARS WOULD BE MY RATEING.THANK YOU JEFF AND STAFF YOU ARE WONDERFUL!!!!!!!

Amazing parts and service! Honest and knowledgeable! Expert help and they went the extra mile.read more

Hello Addicts I want to give a shout out to Ehrhardt's RV…read more We have a 2007 Classic 34 with a Slide Out and had a rip at the seam of the slide awning due to high winds. After calling ZipDee for advice, I decided to change out the complete set of 17 year old awning fabric. ZipDee recommended Ehrhadt's for the job. After selecting the awning fabric, they did their magic. And what a beautiful job they did! Changing out awning fabric is way above my pay grade and their service fit our travel timeframe. I highly recommend them, not only for awning work, but as a general service and repair facility. Dave, you're THE MAN!!!

My boat trailer was screaching and making all kinds of noise. The men at Ehrhardt's came out and…read morelooked at it and advised me what to do to eliminate the problem myself. I could not get it to stop so I brought it back and they found the problem and fixed it. They did an outstanding job for a fair price. Because I own the trailer from hell I know I will be using their services again. I wouldnt go anywhere else!!

Twice, two rounds, I attempted to be a customer by B2B. Their website is coded wrong and you cannot…read moreconnect to the right location. After I wasted an afternoon, and was asked why I was flooding one locations inbox, I tried again. The second time I made sure to contact the correct 'camping world' by pre-selecting the location and contacting them directly through the website. They have it setup that even when you email the location, if the home location isn't set, they do not contact the correct location. I adjusted homebase each time and guess what. Same main location contacted me and not the others. Either the site is coded wrong or they have a virtual "bouncer" that won't allow you to contact the other sites in the quad-state area.

camping world is a corrupt business! they absolutely do not…read morecare about you or your rv, they are just greedy greedy, people! customer service and care is extinct once they get your money! i paid for work back in march, today it's still not finished! marcusvip@customercare.com is just a scam, it only covers for their greedy liar ceo marcus lemonis. the dude who says "if you're not happy, i'm not happy " yeah, that liar! the vip customer care line, hung up on me 3 times, lied continuously! ( because today over 4 months later, work not complete) you got your money, screw the customer! better business bureau won't even deal with or rate camping world! maybe no one should....?

I was at the rt 59 location this morning. Although I was noticed by two employees not one of them…read morecame up to me to see if I needed any help or was there a central representative. Will be making my purchase elsewhere.

I don't know how to be more serious... I will never place foot in this place ever again. I had the…read moreworst experience with service, and the consignment process. Some people have no business working here, and their credentials come from the inside of a crackerjack box. I've purchased from here, bought items here... had service here, and sold here. Never again. My recent incident was the last straw... Hey... they moved away in 2016... good riddance