Simply the best! Everyone at Vacationland treated us like sincere friends. It was a great…read moreexperience all around! A hearty thank you to Ron for being the best salesman ever. He gave my wife and I absolutely "no pressure" during our buying experience and he had the sense to know when to answer our questions and when we needed some "private time" to talk though our options. Tom you were so kind and thorough in answering all of our questions during the walkthrough. Your tips will be so helpful in knowing what to expect and look out for. Thank you so much! Mark, I gotta say though that you're the one who can't be beat! My wife and I will always remember how helpful you were to fix a wiring issue we had with the harness on our car. I know you were busy and it was so kind of you to stop what you were doing to help us. So kind and so appreciated! We drove over two hours to get our teardrop from Vacationland and it was worth every mile of the trip. Both my wife and I feel very comfortable with the information we had been given and we feel we received a very fair and honest deal. Vacationland made our financing and entire purchase process a breeze. I can't imagine ever going anyplace else in the future!

Been having our Aliner serviced here last couple of years. Very friendly, helpful with any…read morequestions and timely service. Keep up the great work!

When a price is quoted at $220. And then changes to $390. And finally ends at $640. I wonder if…read morethey are crooks without integrity please consider this when doing business with liars.

Purchased a new motorhome from them. This is our 7th new RV we have purchased so know how things…read moreshould go. Everything was as good or better than expected from the owners, salesman Rich and service dept. As others have said they really care both before and after sale. Very happy we found the motorhome we wanted at Barrington Motor Sales.

A Truly Exceptional Experience at General RV in Huntley!…read more We recently brought our Grech Class B RV (Sprinter Van) in for a warranty repair and could not be more impressed with the outstanding service we received. From the moment we arrived, the entire team at General RV in Huntley went above and beyond to make us feel welcomed and cared for. They were incredibly friendly, knowledgeable, and accommodating--every step of the process felt easy and stress-free. We were traveling with our three dogs, and not only did they allow us to keep them inside with us, but everyone there made a point to stop and say hello (and give some pets!). It truly felt like we were among family. We were even able to take important work calls thanks to the comfortable environment. And the little touches made a big difference--fresh-baked cookies, pizza, filled fresh water tanks, and even letting us stay overnight while waiting for parts to arrive. The facility itself is neat, clean, and welcoming. It's rare to find this level of hospitality and genuine care. We adore this location and will absolutely be back. Thank you to the entire team at General RV Huntley--you've earned lifelong customers!

I purchased a Thor Palladium RV in June 2025 from General RV in Huntley, Illinois. This review…read moreconcerns both the quality of the product and the service provided by General RV and Thor Motor Coach. During its maiden voyage, the unit suffered a major failure while traveling 60 mph in the mountains of Tennessee. It failed again shortly afterward while traveling 35 mph in a subdivision. Despite the RV being under warranty, neither General RV nor Thor acted with urgency to address these serious safety and reliability issues. The RV was only towed to Indiana after the threat of legal action. It then sat for months with poor communication, little follow-up, and no meaningful customer support. After repairs were supposedly completed at the end of October, the RV was placed into storage for the winter. When brought out again in the spring, additional wiring and battery failures occurred, requiring yet another return for repairs. For anyone considering the purchase of an RV, carefully consider not only the product you are buying, but also the dealership standing behind it. In my experience, General RV was willing to sell the product, but far less willing to support it after the sale. I was repeatedly transferred between departments and individuals without resolution. Based on my experience, I cannot recommend either the product quality or the level of customer service provided by Thor or General RV.

Our 3rd RV purchase was at Collier; we wish we'd have been smart enough to do the first 2 there as…read morewell. Our initial contact, David, was patient as he showed us models in our price range. He didn't try to pressure or upsell us, instead, when we were finished he simply handed us his card and said he'd be available if we had any other questions. Collier has been family owned since 1961. There are long-term employees which we feel is an indicator of a quality company. Co-owner Jim, sales associates David and Todd, service manager Drew and team member Johnny, business manager Tabitha and other staff we encountered all made us feel that we'd been treated with honesty and respect and given a fair price.

I purchased 2 Rv's from this place and had a fantastic salesperson, Terry Turner. I have also…read moreused them exclusively to regularly maintain and upgrade. That was also a good experience. I am recently widowed and turned to them to sell my 2022 East/west trailer. I was given an extremely low offer which was initially beat by 2vother dealers. This where the real problem occurred. I was given such double talk and excuses. I understand that they want to make money, but I am an informed owner and had hoped for some loyalty.

Everything, this is the only RV place…read more Everything, this is the only RV place John and Trish are the best, when they tell you, they're going to do something they do it and they do it right. The technicians they have there are also absolutely excellent, it's the only place I take my RV.

We are full-time RVers & we got a broken leaf spring hanger. By the time we figured it out the…read moreproblem we had just crossed into Wisconsin & pulled into a rest area near Beloit. We made some calls & were able to limp the trailer 5 miles back to Illinois to Finnegans RV Center. The service manager came right out & looked at the trailer. He verified they had the parts, moved out a job that was in the shop & pulled us right in to be worked on. We did a little shopping in the show room (they had everything we needed). He let know about how long it would be & the parts lady gave a great recommendation for lunch. They had us back on the road in just over 4 hours. Amazing service! Very friendly, helpful & reasonable. Skip Camping World & come here for all your RVing needs.

My wife and I Traveled to Carol Stream to potentially purchase a Phoenix Cruiser Tony Junior had…read moregiven us a video walk around of the unit prior to our departure from Tulsa. First we would like to complement him on his presentation pointing out a couple of very minor cosmetic along all of the good. The coach was everything it was presented to be and we enjoyed our drive home. We would highly recommend Hometown RV, Tony Senior, Sue and Tony Junior were very knowledgeable, courteous customer focused. We met some of their employees who shared their commitment to customer satisfaction. My wife and I highly recommend Hometown RV

I think Sue and Tony were great, but the RV we rented really needed some TLC. Considering the…read morecondition, I don't think we got a value at $250 per day. Here were the top annoyances: Air Conditioning - Broke completely in the middle of our July trip, the mechanic said it was quite old and missing some screws. It wasn't possible to fix on the road, so we had no AC for 4 days. Sensors - Many of the key sensors were inaccurate. Ex: black tank level, water level. This proved very challenging for first time RVers like us, who didn't have a feel for how often to empty or refill tanks. Door - The screen door was missing a piece of plastic, which created a hole for bugs to come in and the door itself required a VERY hard closure to latch. My kids could rarely do it themselves. Awning - Not functional; directions in troubleshooting book didn't match type of awning on our RV. Generator - Shut off inexplicably a few times. Mattress - VERY old and worn. Electrical panel - Literally kept closed with duct tape and wouldn't stay closed. Easy to accidentally turn things off. Privacy curtain - Held back with duct tape. Easily knocked open.

I can not say enough positives about the entire staff at Ricks. My first experience with Ricks was…read moreback in the 90s,I bought a well used Palomino pop up Jeff was my salesman they stood behind this pop up when it experienced a mechanical failure this happened twice and both times Ricks stood behind it. I have moved on from pop up campers and now own a 2013 Elite Suites built by DRV. I took it to Ricks to have my front clearance lights replaced and the roof caulked, During the time it was at their shop my wife passed away and i was unable to get it and put in a storage space,Ricks stored it for me on their lot all winter long,when i recently went to retrieve it they refused payment for storage and members of the service department came out and jumped my batteries so that i could run the landing gear front jacks they made sure i was connected safely to go down the road.TO ME 5 STARS IS NOT HIGH ENOUGH TO RATE THE STAFF AT RICKS RV 100 STARS WOULD BE MY RATEING.THANK YOU JEFF AND STAFF YOU ARE WONDERFUL!!!!!!!

Amazing parts and service! Honest and knowledgeable! Expert help and they went the extra mile.read more

Nationwide, the Camping World sales culture is ingrained in all locations through their uniform…read moretraining. They are trained to be overly aggressive, to try to upsell overpriced add-ons and to take advantage of first time buyers who are unfamiliar with the RV life. Before you buy I suggest you watch the many youtube videos about Camping World sales tactics. One of the best is put out by Cheyenne Camping Center. By the way, we bought from Cheyenne in Walcott Iowa after walking out of a Camping World. I'm so glad we did. We saved thousands. Cheyenne is located right across from IOWA 80 the World's largest truck stop. It's a great place to visit, to rest, to shop and to dine. If you go to Cheyenne to look at RVs, be sure to ask for Kurt Schreiner. Also Cheyenne puts out a great RV orientation youtube video by Dave, one of their many top notch service people

This company sold us a seriously damaged camper. Not only…read moredid the price spike by $10k once we arrived (they knew we were driving from Sc, a 16+ hour long drive) to get the camper we had on hold, which I guess they knew after the long drive we'd feel obligated to take home. But it also had a 4x6 rot of water damage under the slide out, they knew being first time buyers we wouldn't get on our hands and knees to check this - they then accidentally slipped up and told us the internal order stating that they'd seen this damage prior to selling to us but disregarded it then sold it to us without mention it. Illegal. Also the insurance they provide you through Assurant will not take care of the damages and is charging us $4k + and NOT EVEN COVERING THE PAYMENTS WE'VE MADE for the past several months they've had it in the shop. Assurant is also considered one of the worst insurance companies you can possibly ever get! So that was fun to find out. OH and the service manager in Charleston SC where we are located has been caught lying to us several times. (I've documented everything and recorded every phone call) He actually forgot our camper was with them from December to February and let it sit in the freeze without winterizing it. We are heartbroken as we of course cannot afford any of this and will definitely make it known in any way possible that this company is CORRUPT and full of liars. In my opinion, you're better off going to a mom and pops Rv shop, any other local place or just buying from somebody personally near you. Avoid this place at all costs.

If you want to experience what it feels like to be treated as a human being this is the place to…read morego to. Tony worked with me from the start. This was an insurance claim from the renters insurance. I privately rented out my RV and the renter damaged it. Tony was very helpful the entire time. He will return your phone call. He will give you advice regardless which direction you will go. Best of all you are treated as one should be treated. If I did not have to sell my RV I would be doing all my service here. They did a great job! Thank you Tony and everyone at Hometown RV! 5+++ stars!!

I was looking to purchase a 2023 Thor Four Winds 25M. On July 12, 2025, I noticed several areas of…read morethe roof bubbling. Chris, the General Manager, said that was normal but wouldn't get on the roof to look at it. The Thor representative that Chris called, who had not looked at it, said it was normal. The Dicor representative that manufactures this Crossflex roof said it is defective and the warranty is void. I sent DICOR a video of one of the areas that was bubbling. Both Chris and the Thor rep LIED to me to try to make this sale. BEWARE OF THIS PARTICULAR RV, 2023 THOR FOUR WINDS 25M. THE ROOF WARRANTY IS VOID. And, I would not purchase anything from this dealership. It is very apparent that they do NOT have the customer's interest in mind. They were very willing to let me make close to a 100k investment in this RV knowing full well that the roof was defective. RUN!!!

awesome place to deal with. Was in and out with no problems? No bs, smooth friendly, reliable…read more Manager. Chris, is the man efficient knowledgeable. I will come back for my next camper. Happy people there. I appreciate it thanks. Chad q