Great service -and skills -They were prompt getting right to the problem and diagnosed problem that…read moreothers missed . They even fixed how TV was hung inproperly! I would give 6 stars!

Doug and Andrew are my dynamic duo when it comes to all things wired and wireless. I don't (and…read morewon't) call anybody else. Whether it's television wall mounting (two so far), Sonos Sound System installations (one so far), WIFI maximization (just did that today), they are without a doubt the best I've found anywhere. They're also just darned NICE! Two good guys that feel more like family than service techs. If you are in serious need of help in these areas, and want a straight, honest, assessment of your needs and goals, don't hesitate to call them. You'll be glad you did.

I requested a Home Camera Security System installation. I…read moredid NOT want an Internet Security System, but that is what I got. I believe AZ CCTV hired an Independent Installer because I am out of the area they generally service. Although I already had cameras, the installer, who by the way did a very good job with the wiring, talked me into buying the cameras HE feels are best, so I sent the cameras back that I had already purchased. I bought the camera set, 2 (16 total) of them, and when they arrived he came back and installed. There was a problem right after the installation with the cameras so the installer back one time. Since then I have had problems and questions. I called AZ CCTV and was told because I did NOT buy the cameras from them they could not help me. By the way it has been maybe 3 months since I had the cameras installed. I wanted to be sure I had cameras on my premises, outside and inside before going on vacation. I have 16 cameras, 2 sets of 8. When I arrived home from my vacation, just as I was afraid, my home had been vandalized, the top monitor was black with some error message toward the top. The bottom monitor had a few pictures, but not all. Each monitor is supposed to have 8 pictures. When I played back the recordings, there were many screens that were completely black, (imagine THAT!) so they were NO HELP. I spent a lot of money for the installation, cameras & monitors. I feel like I just flushed a LOT OF MONEY down the toilet. I tried to call & text the fellow who did the installation to help me restore the monitors, but naturally, he never returned my calls. IF I was going to purchase different cameras, I wish It had been made clear about AZ CCTV ONLY helping with any problems IF I bought THEIR Cameras. I wish the installer, if he was going to talk me into different cameras, had suggested I buy cameras from AZ CCTV so I would have help, if needed. Tech Support etc. Because this system uses the Internet it doesn't work for my home. The Robbers, who are very slick, use something like an Internet Jammer, so the 16 cameras and 2 "Brain" black boxes and monitors are NOTHING to them, just a slight inconvenience. THIS is why I wanted NOT an Internet based system. Change my locks you are probably thinking? I had them rekeyed twice in June. About $800, each time. Nothing keeps them out. Locks do NOT seem to be a problem. They know when I am not home, they have come in many times and are stealing me blind! I have called the police several times, but not every time because all they do is take a report. I even thought to put a camera in a place with a clear view of my BIG Westchester GUN & Rifle safe, that camera along with most of the other cameras had been disabled. The time before last they managed to open THE SAFE! And cleaned me out of all of my exquisite jewelry, guns, and important papers and so much more! Things I spent a lifetime acquiring. Very Sentimental and some things very valuable. I called the police, and even waited until the police were here to open the safe...I had a feeling it also had been robbed, and it had. Again, the police took a report. The police were here yesterday to take a report. They strongly suggested I get the alarm going, to call the alarm company to have the repair done. I had to laugh. I told them I had called and texted and e-mailed so many times since the very beginning of June, if not before. All I have ever gotten is empty promises. They even had the nerve to e-mail a bill to me! I told them if and when my alarm is working I will pay. The last 3 months I paid for the alarm, even though it has NOT been working! Now that almost everything of value, sentimental and monetary has been taken, I feel I still cannot leave my home. I should have started staying home to guard it months ago! And by the way, I have an alarm system, it IS cellular based, I have called and texted the company I am with to ask for a simple repair since towards the end of MAY. I tried to repair it myself but I think it needs a new contact. I wish I knew where to buy one or could find another Alarm company that services my area. The couple who own the Alarm business live less than 4 miles away! For a little while I could set it on BY-Pass, but that has not been working, so I have NOT been able to set the alarm for a long time. In calling the camera manufacturer they told me they could help me do a Factory reset, I feel STUCK because although I mentioned up front I did NOT want an Internet System, that is what I ended up with. I should have made sure that was on the paperwork before the installer showed up. He may NOT have been made aware. I would have changed Alarm companies long ago but I cannot find one that services my area, I am new to this small town. Only 2 others that I have had previously over the years, and the experiences were SO HORRIBLE that I would NEVER USE THEM AGAIN. Sorry this is SO LONG!

Joe from AZ CCTV responded promptly to my request for assistance. I found Joe to be honest and…read morereliable, and would highly recommend Joe/AZ CCTV & Security!

I've worked with the folks for years. They are friendly and reliable to work with. They managed my…read morehome security system and monitoring.

I have reached out to SSS multiple times via phone/voicemail and text over the past week. Simply…read morewant to schedule them for service on my home security system. No response at all! Even asked that if for some reason they weren't interested in my business to simply state that. Crickets. Strongly suggest that you avoid Smart Security, the only Smart thing to do.

I contacted this company March 25, 2025 for a quote via their email address listed on their…read morewebsite, still no response after 3 weeks. On a side note, I contacted 2 other companies for the same quote also with no response after 3 weeks.

Adam, Dustin & Josh were fantastic - knowledgeable, accessible & responsive. Installation went…read morewell. Very happy we chose Planet Geek!

Shawn was on time. Polite. Communicative. Got the job done quickly. 10 minutes. Knew exactly what…read morehe was doing. Double checked equipment to make sure it was working properly before he left. No stumbling, no fumbling. Definitely will hire him again!

I've been using Shawn for multiple home installation jobs since moving last year and he's…read moreconsistently delivered outstanding, professional results every single time. From expertly installing our outdoor security cameras twice to perfectly mounting and setting up our TVs, his work is always top notch, clean, precise, and done with real expertise. What initially drew me to him was his very competitive and affordable pricing but I was pleasantly surprised (and honestly impressed) that the lower cost in no way reflects on the quality. His installations look and perform like premium professional services which show his many years in the industry. Shawn is incredibly knowledgeable, responds quickly to schedule jobs, and makes the whole process seamless and stress-free. It's such a relief to have found a reliable go-to professional we can trust and return to whenever we need work done. Highly recommend!!! His company is great value meets exceptional craftsmanship!

Have gone to Jesse many times, have spent thousands with him and his son to provide mechanic work…read moreon my vehicles. Went some where else to get a second opinion on their work / a job they recently did for me (ac compressor) and since then Jesse has been ignoring me and refuses to get back to me. No such thing as a 'warranty' here. Good luck

Jesse saved the day. I had a "low voltage" company come out to do my 2 Ubiquiti Access points and…read moremy 4 POE Cameras (Unifi) at my house. The drilled a hole and said "nope we can't do it and no one can" and threw some crazy idea out to complete the job. I called Jesse, he came out reviewed everything, matched the other company's original quote and came out 2 days later (today). He did exactly what I wanted, ensured that I was aware of everything that was going on and cleaned up everything when done. Jesse is a live saver and works magic! Highly highly suggest using these guys! --- Thanks Jesse!!

Made an appointment to have the power outlet relocated and wires concealed…read more Adam sent me a text to let me know his arrival time. Adam went over the best options of where and how to run the wires. The end result was perfect. No unsightly wires and the attention to detail made me a very satisfied customer Would definitely recommend their services!

Adam and his crew are great. We have used them to for some small electrical projects around the…read morehouse and they stand behind their work. We are looking forward to have them come back to finish a couple more projects for us.

I usually don't write reviews, but in this case, I cannot say enough good things about this small…read morefamily owned and operated business. Jose was prompt, thorough and offered his exceptional service at a fair and reasonable rate. He was very professional throughout and offered three options regarding the installation of my GEN 3 Telsa charger, all to code. Of course, he made recommendations given his experience. The little things like picking up every cut wire and scraps and making sure he left my home in the same condition as before he arrived was refreshing. I have dealt with plenty of tradesman over the years and he rates with the best. No doubt I would hire again.

Their team had my driveway ring camera installed in a timely manner and gave an affordable bid. The…read morecamera is flush to the exterior of the home & was positioned exactly as needed. We will be contacting them again for all of our electrical needs. Thank you for being on time, getting us scheduled and providing us great service. I highly recommend them :)