I love visiting the crater, it's just wonderful! Too bad you're limited to only one hour for $15. We spent the night in the hotel and I was disappointed that our room was not as clean as expected and it had an unpleasant smell. Regardless of that we had a good time; until we decided to get breakfast at the hotel restaurant and when we headed back out to our room to pick up our luggage and check out; we found out the room electronic keys are disabled after 11am, we had to wait for a worker to come and unlock our door... we had to wait in the cold. We didn't have jackets on because we were just going to the restaurant for a quick bite. That's a very cheap and mean maneuver, we paid a good amount of money for our room and check out time is at noon, why disable the access of guest to their rooms one hour before noon? read more

The good: The room had some updates which were appreciated (beds, lighting fixtures by the beds, entertainment cabinet, towels). Bed and pillows were just fine. It was very nice having extra seating and bunk beds for my kids. The setting is gorgeous especially since it had just snowed. When the internet was working, speeds were solid at 25-30 mbps down. The front desk allowed for a late checkout which was appreciated. The bad: The room smelled...bad. Really bad. "Old dirty diaper" was the term my wife used to describe it. There weren't soap/toiletries when we got to our room (when I went to the front desk to ask for some they got them right away). There wasn't a towel rack for the shower (despite there being brackets on the wall to hold one). The room slept six but there were only four bath towels provided. The internet was down most of the time which I'm sure wasn't their fault but worth mentioning because it meant the restaurant closed so we couldn't use our $20 resort voucher for dinner as planned. At checkout I asked if they would please apply the voucher credit to the room rate because the restaurant was closed and they said no. Disappointing customer service decision. Overall: Room upgrades mentioned above are a good start but they still have a long way to go. I don't mind staying in an old room but the overwhelming smell was too much. I don't know if it was just our room but since that was the one we stayed in, that's the one I'm reviewing. Based on that alone I can't recommend to friends or family. read more

I think my expectations for the resort were a little too high since I've been to Deer Valley resort previously and was expecting something similar. The grounds are so-so, the rooms are of a decent size but just extremely worn. There are stains all over the carpet, my tub looks like it has a film around where water pools, the decor is dated. On the positives: the views from the resort are spectacular, the king salmon I had at the restaurant was perfect, and the staff here are generally nice. I probably will not return but I know plenty of people can look past some of the issues I have with the rooms. read more

We were so disappointed with The Homestead. When we opened the door, we were immediately greeted by the smell of mothballs. There was some sort of goop on the bedskirt. The bathroom was extremely outdated. The toilet had to be from the '70s and was rusty by the hookup. The floor was ancient so we didn't know if it was clean or not. When taking a shower, the tub didn't drain until well after each of us was done. The bath towels were the size of hand towels and almost threadbare. We mentioned all of this to the front desk while going to get our key fixed to get back in our room and we were given an "I'm sorry." Not enough. Very disappointed! read more

I am giving this review 2 stars instead of 1 because the only redeeming quality of this resort is the staff. My wife and I stayed in the "luxury" suite which was not even the slightest bit luxurious. From the weird towel like material on the couch to the framed quilt that was supposed to be art this place was awful. It did have a jacuzzi tub which was nice however for paying over 200 dollars i felt I was robbed. Not to mention the first room we were given was not even serviced. The bed wasn't made and there was trash everywhere. Homestead Resort you are trash and I wish I stayed in a cheap motel instead of this dressed up turd you call a resort. Side note: the crater springs was incredible and the woman working there was delightful, highly recommend. read more

I'll start with a few good things: The man working at the soak was wonderful and informative. As well as the woman working in the gift shop! They were incredible. The hotel though....Outdated and way overpriced. We made a soak and stay reservation online, when we arrived we checked-in and were off to our room, when we arrived at our room it looked like a motel 8.... outdated and not at all worth the almost $200 a night we were spending. So we went back to the front desk to talk to the manager about getting a different room. He then charged us another $70 for an "upgrade" (which was better but not worth the extra cost)and put us in a different room. It's crazy to me that for $300 that's the experience they offer. Very disappointing experience and that they just keep charging you to make you comfortable and happy. Our vote is go for the soak and DEFINITELY don't stay. You are going to be way overcharged for basically a motel experience. read more

The Homestead was cool, we went for my wife's 26th birthday w our infant and toddler. You get into Midway and get that small Utah town sense. When you roll in there is a nice older main building with the restaurants and pool and stuff. Check in is a breeze and the front desk is super knowledgeable. They're def a full star. So then we hit up Simons cuz the other grill is closed for dinner, Simons gets a full star to. I had a double IPA beer(jk I had 3 lol) with calamari, cheese curds, and the main course was even better. So then we get back to our king room. The room sucked, I'll be real. The DVD player and tv kept cutting out with the old red,white,yellow hook ups. Ancient! We spent most of our time with the yuuuge hot tub in the bathroom full like a swimming pool for the kids lol. We ended up leaving the night of our last day because the rooms were not fun and the beds weren't that comfy. I got what I thought was the king suite! The town sucked to. The food is amazing but all these "boutiques" are really just houses that sell stuff for the businesses there. The quilt boutique is actually a thread store lol. Anyway.. So we ended up leaving a day early so ya. That's that. Thanks again read more

the pool and the rooms are good but everything else was bad the grill and bar that they have was slow service we thought it would be a good place to spend the day when we got here at first but in reality it's not worth the money and the drive from 2 hours read more

I just drove up here to see what it was like to swim in a crater. It was worth the 45 minute drive out of SLC.. For about an hour or so, I floated in slightly sulfury, very warn mineral water in a volcanic cavern. My skin felt great afterwards. They supply towels, lockers, and life jackets . I just put on the jacket and floated slowly inside this grey volcanic bubble. Be sure to pick up some spicy curd cheese at the Heber Farms store off River Rd near the freeway. Yummy. read more

See all

This "resort" is more like a hotel and is kind of out of date. We thought it would be super nice like the pictures online but who knows where those images were taken. Our first room had bugs in the bathroom, trash under the nightstand, and random socks on the floor outside our room door? It was nasty so we made them switch us rooms. The staff was friendly and helpful when they had to switch us rooms. The second room was cleaner but still not the best. Sort of like grandmas house if it wasn't as clean as you would except but still sort of cleaned. We left our hydroflask there on accident. Called 20 minutes after we left and 2 weeks later they still "can't find it" i don't know if they can't or someone in house keeping stole it or what but every time I call to talk to someone they say they will call back and never do. So it makes me feel like someone did steal it. I wouldn't recommend staying here, and wouldn't stay here again. On a brighter note though, the room was warm and had a comfy bed? read more

Really beautiful place but Awful racist attitude! If you are seeking for a romantic getaway, or fun weekend, unless you can be 100% self efficient, don't need to interact with the server there, I'd say - AVOID this place. 1, Don't want to be helpful to guests at all - We got to this resort at 9pm, finished our meal with hotel guests, which are my friends, at 11pm. And this place is literally in the middle of NO where, so we couldn't get Uber or Taxi late at night in cold snowing days (cost $100 based what the rude front desk white lady told us), and this resort actually has a a shuttle back to Park city runs every hour. 2, Refuse to help - So we asked if we can take the shuttle, since we spent over $200 on a meal in their restaurant and have two friends staying in their hotel. The front desk white girl looked at us all Asians, she loudly and quickly replied- "No way we wold take you guys. Even if we HAVE empty spot in the shuttle, we still WON'T take you guys. And I am sorry, I am NOT a Sundance fan and I don't offer small town hostility attitude." No matter what, she just doesn't want to help AT ALL! For the whole time, five of us (2 hotel guests and 3 friends of the guests) were tying to stay calm about it, but her attitude really piss us off. We would understand you are just trying to do your job, if you do it with good attitude. WOW , Am I really being sensitive?? I mean I travelled to all over the world, never met someone this rude before, not to mention you work as a front desk in a hotel!!! During this conversation, even her coworkers looked at her weirdly, she was really necessarily rude to guests. What a pity, such pretty hotel hired this woman hates her job? read more

Homestead - Snowy days - Hotels Near Me - Midway, Utah

Came in for a mini break with the family and had some ups and downs during the stay. I have some quick words of advice and then I will get into specific positives and negatives. Advice for vacationing in the area and this property: 1. I would really think about booking somewhere else if you are traveling with more than two people, a family or someone who needs handicap access. 2. If you are insistent on staying at this location, only book rooms in the Barn or the Shaker House. These sets of rooms are renovated and what you would expect from a normal property. These are also the most expensive rooms on the property. 3. REALLY READ WHAT YOU ARE SELECTING! There is a lot of fine print and ways to end up with a room you thought was going to be nice or have a second bed, but doesn't. They will list a room as a double queen but then book you in a room with a sofa bed. Make sure your beds are actual beds. If things like wet bars, kitchen areas, upgraded bathrooms, etc are important to you, call the site directly to book. Booking online is dangerous and you don't always get what you book. 4. I've listed some great places to eat and get drinks further down enjoy! 5. If you're coming to check out the Midway 'crater' DO NOT pay for snorkeling or scuba diving. Yes this is a cool place, but the purpose of these activities is to check out neat things in the water. There is nothing at the bottom of this 'crater' other than silt. There isn't anything to see. If you want to get a look at some of the neat travertine along the walls (which it is super cool) bring your own goggles and save some money. 6. If you plan on seeing the 'crater' you have to book a time slot. It's nice because they don't pack guests in, but you have to make arrangements before you go. (You can book that here) https://www.utahcrater.com/availability-calendar.html?rev=7 7. If you are going to stay at this location or plan on visiting the 'crater' watch your navigation-mine took me to some weird back road. There is a giant sign that looks like a cross stitch at the front entrance. 8. If you're from out of town, plan ahead for Sunday food-a lot of things are closed. Positives: -If you're going to see the Midway 'crater' this is within walking distance. -The indoor pool area looks newly renovated and nice. I didn't go swimming but I did see it while I was wondering around. -If you're in town for one of the festivals, this is close enough but still tucked away where you can be a part of things without feeling like you're stuck in the middle of things. -Midway or 'Little Switzerland' is the cutest town. I could have spent a whole day just walking around and taking in the scenery. -A couple of great local places to eat and get coffee from: https://www.fillerupcoffeestation.com/ (cool 50's diner feel, great coffee) https://bettyscafeofutah.com/ (insanely good breakfast with a country feel) https://www.dairykeen.com/ (there is literally a train running through this whole place-neat place to go with kids!) https://www.judysdonuts.com/ (I didn't actually get to see this place but I drove by longingly wishing they were open) Negatives: -Most of this property is under construction. There are no picturesque views, it's just bulldozers, dirt piles & temp fencing everywhere (not a huge problem, but still worth mentioning in case you need wheel chair or handicap access-the ground is uneven in places). -Simons is the equivalent of Denny's food but way over priced. This 'resort' is literally taking advantage of being the only super close eatery. You can doordash (beware though they get lost in the maze of roads in the resort) or just head out and find some place under ten minutes away. -This just doesn't cut it as a resort for me and I'm not sure why or how they achieved this label. When I think of resorts I think of highly polished, amazing amenities, new rooms (at least within the last decade), and complimentary breakfast. This didn't check any of the boxes where that's concerned. -Deluxe suits are a flash back to the 1990's. I booked an upstairs super nice room that had a wet bar, two queens, a kitchen area & patio. I was sure this was going to be the start of a great vacay for me and the family. Not so much. The two queens were not two queens. One was an antique four poster bed, and the other was a red sofa bed circa 1994. There was not a wet bar, the kitchen area was a microwave and a mini fridge. It was decorated like my mom's house (as if it were a snapshot of the 1990's). There was a cute little patio, but that's where the charm ended for me. Also concerning that was a giant hornet's next in the stairwell. We ended up moving rooms. -Here's the weird thing for me. The deluxe suite (which is supposed to be the nicest room at the resort) was pretty bad. We got moved to a normal two queen room which was way more expensive than the suite. This room was newer to be sure, but this logic is a little backwards to me. read more

See all

No housekeeping, they think Covid is over . Put into a dirty room, and asked to be cleaned the next day. Dirty towels on the floor and the other persons hair and shit stains all over the room. Very bad service and no manager on duty. read more

Just on the other side of the east mountains in a tiny little town called Midway, this resort is half and half. What I mean is that half the rooms are great and half could use some updating. I understand that they were doing some remodeling...I have been coming here for many years and they always seem to be updating something. I just wish they wouldn't rent out the rooms that are extremely outdated. Stayed in a very outdated room on one night during my honeymoon after talking up the place to the new hubby and was disappointed with the accommodations. Would love to go back, will make sure to get an updated room next time! read more

Homestead Crater is located in Midway, Utah. We visited the site late May of 2015. It is in a residential area, parking is free. Your are able to swim in the 95+ degree water or scuba dive, but it cost a fee. It was a cool area to visit on our way to Provo from Park City. Here's a video I put together: https://youtu.be/QCS9sFHk25k read more

See all

Worst hotel I've ever stayed at. We have been here for five days, and no one will come take out our trash, change our sheets, or bring us new towels. Their website advertises a restaurant- it is open from 9-2 Friday-Sunday. We arrived on Sunday and they didn't even have water for us to purchase. Not to mention, the restaurant was closed, the delivery service is closed on Sundays, we didn't have a rental car, and I had two kids who were starving. Thank goodness we found the Zurmatt within walking distance- they have a few different restaurants and all of them were open. The rooms are dirty and outdated- we were promised renovated rooms and they did not deliver. The first night our room was 82 degrees all night because the air conditioner wasn't working. UNACCEPTABLE. The pool was dirty- it was not cleaned during the five days we were at the hotel. I would not let my kids get in the pool- it was that bad. Not only didn't they not take out the trash in our room, but when we took out our own trash the trash cans were overflowing (and this was from Monday- Wednesday). Service was mediocre- there was one great staff member (Lacey); the others were defensive as they knew they have been deceiving people for months (promising that rooms would be updated when in fact they are less than 50% complete). If you're coming to Midway, stay at the Zermatt. read more

See all

I've been hear a few times, for different activities. The crater is great for a soak or a dive. There is some awesome snowmobiling to be done in the surrounding areas. Now let's talk about the Crawfish Festival. They fly in dozens of pounds of crawdads, new orleans chefs, and a live jazz band. I couldn't believe how mediocre this event turned out. There is only beer available, and a very limited selected at that. No wine or any other option for those of us with gluten intolerance, conflicting with what I was told in advance. I was also told that blue crab, stuffed peppers, gator tail, and beignets would be offered. We did not see any of that! And frankly, the low country boil was not good. We arrived shortly after the start time of 3:30 and there were massive piles of cooked crawdads available, served buffet style. We were excited until we realized that all of the food had been completely overcooked and sitting out so long that it was now cold. I think some of the other guests, who had never visited New Orleans, were probably able to still enjoy "something new." In my opinion, $30 a person would have been a good value for what was offered, but what we received was truly disappointing. I'm willing to give extra stars only because Utah is really limited in activities in the first place and so I would like to acknowledge the effort taken to provide something "different" for this area. The music was great but the food was only mediocre. For four people, we would have been better off going to that cajun place in west valley. read more

Homestead - Crawdad Festival - Hotels Near Me - Midway, Utah

The negative reviews on here are probably particular to their situation. This place was clean and comfortable and the desk staff was so friendly and welcoming. The Crater was so much fun and their indoor pool has a giant hot tub and a nice size pool!! When we're back in Utah we will definitely stay here again!! read more

Homestead - Hotels Near Me - Midway, Utah

See all

I've been coming to the Homestead for years. Normally it's been a good experience. But this is the worst I've seen it. Renovations and construction, it's a total mess. Woke up to two jackhammers, a backhoe and nonstop nail guns. To make things worse the AC wasn't working properly. They gave us a swamp cooler to use, but instead of cooling the room, it just made it humid. The room, being hot and humid was extremely uncomfortable. The bathroom only had 1/4 of a roll of toilet paper, so we ran out quickly with 5 people. The restaurant was not operating, The gift store is permanently closed. The outdoor pool had algae, The spa outside was a swamp. The Grounds are all torn up. I'm glad that renovations are being done, but they should disclose all of this to the guests prior to arrival, and discount the rooms until the work is finished. Also, they really shouldn't book a reservation for a room that doesn't have working air conditioning. The heat made our stay miserable. read more

This review is for the CRATER only. It was so much fun. We took our one year old for his birthday. They have life jackets and swimming gear. They have little changing rooms by the entrance and lockers to place your things while you swim. The water was close to 90 degrees. Was very relaxing and would definitely go back. They also have a Groupon for anyone looking to save some $$. read more

See all

So down homey you want to love the traditional mid century modern ambiance but once the scales fall from your eyes and you start noticing the dirty pool, lack of towels, weeds everywhere, low staff count and the fact the whole place is one giant construction site the spell is broken. Golf course is not a resort quality course...its a muni with logoed polo shirts in the pro shop. Hotel is a HoJo at Marriott pricing. Food is Denny's dinner menu at downtown per plate charges. Go and if you set your expectations low enough you might be only a little disappointed, but disappointed you will be. read more

We decided to do a fun little weekend up in Midway and chose the Homestead over the Zermatt (stayed here several times), which owns the Homestead. Our room was nice and we paid for an upgrade to the Executive Suite room. The rooms are in these small cottages that have like 2-5 rooms per cottage. The bad part about this was that it seems they haven't been renovated in a long time. You could hear the guests walking around above us and hear their water when they flushed the toilet and especially loud when they ran the tub or shower. So that sucked. Otherwise, the room was good. The grounds are really nice. Lots of grass, flowers, gardens, ponds, etc. So that is nice, but the main facilities seemed to really need an updating. The main bathrooms in the lobby, pool areas, etc. were really run down and old. Probably haven't been updated since the 80's is my guess. Same with the pools. Large pools and hot tubs, but seemed like they were the originals and never updated... just patched up here and there as needed. Phone service on AT&T was horrible. Edge connection ONLY and the Wifi at the hotel was very very slow and often didn't connect at all in our room. If you need to be able to work here or have access to interent, etc. then stay somewhere else. It was a problem for me several times. Overall, it felt authentic... but we probably won't stay here again. Was traveling with my family. read more

Homestead - Outside pool is a bit chilly. Large but nothing special. - Hotels Near Me - Midway, Utah

Beautiful grounds! Fun activities! Great pools. Late check in as our rooms were not ready -several calls made between 1-3 pm. Room finally ready at 3:30... Pricey for no wifi, food expensive for what they offer. $25 for halibut or steak - really? Room was nice. Our room was big, although the bathroom/shower very small and tight. Walking distance to The Crater... $15 for s swim, pricey fri-Sunday. Mon-thurs it's only $8. Midway is s fun and cute town! The resort across the street was much nicer. read more

See all

Do NOT stay at The Homestead. I've never given a 1 star review before, this is the first and here's why. Our room had bugs, lots of bugs. We reported it to the front desk and all they had to say was "thank your honest feedback, sorry". The Homestead has been around for such a long time and therefore I was very shocked that we had bugs, dozens of bugs. The place was also very worn down and well overdue for a remodel. When we made our reservation we were told the remodel would be done before our stay, instead our vacation was surrounded by construction and the noise of jackhammers at 7:30 am. read more

See all

I am native to Utah and have heard of the prestigious Midway Homestead resort. My wife and I decided to spend a weekend there to get away. The resort as a whole is in desperate need of repair and upgrades. The rooms are very run down and poorly maintained. The furniture is extremely outdated. Our floor had not been vacuumed and there was empty wrappers left on it when we arrived. The bathroom had multiple different types of hair on the ground and around the sink area. The sink faucets have missing parts. We paid $170 for one night in a motel quality resort! I would not recommend this to anybody. read more

See all

We arrived after a 9 hr road trip and swimming at the crater to a not so great check in. Felt like the front desk representative was telling us what to do instead of being accommodating. We got to our room and it felt like a dingy motel. We were really in need of a shower and we had ZERO HOT WATER. There are no options for food on property. The whole resort either looks like half the walls are going to fall down, roofs missing, massive trees cut down and the landscaping was a mess. The lobby is in the best condition. If you had kids running through the resort you would want to be very careful. The construction that is going on is not secure or safe. There are open trenches and the construction crew woke us up extremely early. The back screen door has a slide lock on it which is not secure and there are tears in the blinds in which they used masking tape to patch. The mini fridge sounded like it was going to blow up. The furniture is so worn in that if you sit on the chair it will collapse inward and you will almost sit through the cushion. The couch isn't much better. We spoke to the front desk and cancelled our second night. We asked to speak with a manager about the first night and she wasn't in yet. We called another three times and she was always conveniently out at lunch and never returned our call. I am sure this place was lovely back in the day but it is no resort and their communication is terrible. They should have mentioned that the majority of the resort was under construction. The golf course is nice and the only benefit is it is right next to the crater. read more

See all

Made reservations at the Homestead and got tickets for the Midway Ice Castles. Called the morning of our stay to determine check-in time and was told 4pm. Arrived at 3:45 to be told our room was not ready and if we would give our phone number they would call us when ready. The front desk person could not give a time estimate for our room. We sat down in the lobby and at least 20+ groups came arrived while we waited. Each was told rooms were not ready. At 4:30pm we asked again if our room was ready to be told they were cleaning our building and it would be ready shortly. We declined and asked them to cancel our reservations as we wanted to get a bite to eat before our 6:30 ice castle walk. Made a quick online reservation at the Zermont resort across the street for half the price. Drove across the road and were in a lovely Jr King Suite within 10 minutes. I would hesitate to try Homestead again. They simply are not prepared yet they were aware of the sold out evening. read more

It's hard to score a one star. Had a reservation, called in that morning to find out when we could check in. 4:00 pm was the answer so we arrived 20 minutes early and stood in line to check in. After a very slow line, with many guests returning to the front desk with non-functioning key cards for their rooms, we were informed that our room wasn't ready and there was no predictable time as to when it would be ready. We waited for another half an hour and check the front desk to see if our room was ready and it was not. No clue as to when it would be. We left and checked in at another local resort. The grounds are nice and the mineral springs are a unique attraction. This could be a very nice place with some improvements and new management or ownership. read more

We stayed 2 nights for our anniversary. We made the mistake of not checking the reviews before staying and just took a chance. I hate leaving negative reviews but need to let others know to be aware. I would have left only one star but give it two because the staff and front desk were friendly. The resort is under major renovations... most of the condos are in need of a complete makeover. We stayed in a room that was renovated. The room was decent but the decor and curtains were very outdated and did not work well . The windows and porch door do not open and the sitting porch was dirty. There was no where to plug in the coffee pot and the internet did not work at all. The resort grounds had construction and garbage messes everywhere. Lawns and landscaping were unkempt. The lobby is nice and clean but they did not have any complimentary coffee or tea for the guests . I asked for some herbal tea bags and they said they would have to charge for them. The pool and locker rooms were very dirty and rundown and the hot pool had hair in it and was not hot! I would not consider it a "hot tub"! the outdoor pool was not open and was a complete mess. Room prices were very high priced for the quality and they tack on resort and occupancy fees on top of your regular tax fees. Everything was overpriced. It's going to take years to get this resort looking good. We would suggest that the resort be more upfront with their guests about the condition and hidden charges at time of booking and to lower their costs during renovations. Sadly we will not stay there again and will not recommend it to our friends or family. read more

I really enjoy the daily Swiss music.The staff is very amiable. The food is good the burger is a favorite but we often go fo breakfast, great views.. The golf is fun. The crater is other worldly, soak up some minerals floating or scuba. read more

I was really excited about staying here. The price was great and the picture were impressive. Unfortunately the buildings are extremely old and the room we were given really showed it's age. There were broke. Slays in the window blinds....not very private for a hotel room. The bathtub looked like it was at least fifty years old. The floor had dips in it and squeaked terribly. Given the occupancy was around five percent when we were there, it baffles me that they filled the room exactly above our room. The ceiling squeaked terribly. It was difficult to sleep. read more

We paid over $180 just for the night. We were really excited about getting away for a romantic night. The pictures on the internet made the rooms look exceptional. When we got here, however, we were sadly disappointed. The room was very dated and there weren't many things to do there. We had to pay extra for anything else that we wanted to do during our visit. It really just felt like a dive. Too bad. read more

Where do I begin? We came here for a romantic getaway. Screaming children running through the yard greeted us. Dead flowers, unkept yard and run down buildings. I can overlook most of that since we have a King Suite. The very rude woman, Christina, at the front desk informed us that the place was busy and she pushed our check-in back. Not her problem that we will now wait. We get a call saying that our room was ready (three hours later). Excited, we went to our luxury room. To say dirty would be an understatement. Stained carpets, yellow spots on the bedding, missing door handles and the list goes on. I guess the kicker for me - BEDBUGS!!!! Lots and lots of bedbugs running free range through the bed when we pulled back the sheets. Back to the front desk. Wait in line and watch Christina yell, YELL, at another guest complaining of their filthy room. She told them not to have high expectations and be picky then they won't be such snobs. The woman started crying, told Christina that they had been booking here for fourteen years. The response, "then you're old enough to know its not the Hilton.". Are you freaking kidding me? As a group of us gathered outside, we called the four star resort a few blocks away. They were happy to accommodate us, gave the group (none of us know each other but all met by chance at this disgusting place) all luxury suites at the same rate we were paying at the Homestead. I went back in to cancel my reservation and Christina told me, don't bother asking for a refund. You booked here, now you're going to pay. The manager and I are on the phone now. I got my refund. Don't be fooled by the pictures on their website. This place looks nothing like the picturesque views. read more

I feel like they have potential but they need a facelift in the worst way. The location, setting, and layout is cool but it's getting to be kinda run down. We have stayed 3 times in the last 5 years typically for work functions but My wife and I are done. Computers in the lobby are ancient and had issues on two occasions, rooms haven't been updated and things are falling apart. This last trip we got in and the fire place didn't work, the phones didn't work when we tried to call and ask questions, the furnace made loud banging and popping noises all night and kept waking us up. The TV was in an armoire and the doors wouldn't stay open. My wife mentioned that after our baby was crawling around for 30 minutes she noticed his hands were turning black from dirty floors and the couch was pretty gross. Growing up the homestead had a great reputation but it's getting old and feels like a motel 6 read more

Had a lovely stay here with my family who also loved their stay here! Would definitely recommend to friends and family. Got to use my pass 360 app here for a nice discount as well. read more

I have stayed here before and had a great time, BUT I had made a reservation and found out I couldn't keep it. I called 4 days before to cancel and they said it was all taken care of, yet they still charged my credit card. I've called 3 times and they say they don't believe me and won't refund my money.... On the third try they asked would I consider a free stay instead of a refund and I accepted their offer and have waited a week and still haven't received the promised email with the credit. I've stayed in so many places and have never had my honesty questioned, I can't believe they don't believe I called and cancelled. read more

My family reserved 2 condos which are across the street from the main grounds. It was a great set up for us. The homes had plenty of room, kitchens with coffee makers, toasters, all appliances.. The bedrooms were regular rooms. The only thing I will say is that, obviously someone owns these homes and rents them out. In the larger of the 2 homes the tv in the family room is about the size of a computer monitor, no tv's in the guest rooms. In the top guest room the box spring is falling apart and in the other room the bed frame is being supported by a little stack of wood. The home next door was great. We had a great visit and would do it again. read more

I rate this ZERO STARS!! This has been the worst experience ever! First Paulina sent us to the wrong room where it was being occupied by someone else. We had to go back into the lobby and obtain another room to accommodate our party of two couples. The receptionist showed no professionalism and didn't even apologized for sending is into the wrong room. We finally get the keys to our new room. Our new room only has 1 bed. We paid for a room with two beds! We go back and Paulina doesn't apologize Again and gives us attitude. If she wouldn't of been on Snap Chat and actually pay attention to her job we wouldn't of had any issues. I don't recommend this "resort". Very unpleasant experience. read more

DO NOT STAY HERE!! Our thermostat was broken all night long (in the middle of January) and my husband and I were freezing the whole time! We paid for the nicest, most expensive room, and it was very similar to a cheap room at a motel 6. Very old carpets, ancient couch, fireplace did not give off heat. When we explained the issue to management, they refused to give us a refund and said it was our fault for not calling in the middle of the night to change rooms. Ridiculous. read more

"Resort" is a term used loosely here. The building are old and design is dated, the grounds manicured but not exceptionally well, the food borderline inedible (mushroom steak that was so overcooked and hard that a knife couldn't cut through), and the famed Crater is quite dirty. However, the staff are incredibly charming, especially Jamie, their event planner. They do their best with what they're got and make an accommodating venue for the recent wedding I attended. When I found out the cost to hold a wedding here I was stunned - for $10k they put the bride in a converted hotel bedroom and had a lawn ceremony with a cardboard cutout altar. There is also a strange curfew that the wedding needed to end at 10 pm. Not sure if this is a Utah standard or a noise ordinance for the other guests, but either way, rather early for the party to stop. If I were not a guest of the wedding, I'd be terribly annoyed by the music carrying throughout the lot, and flood of children and attendees. Positively, this area of Utah is gorgeous. Proximity is also close to Heber, which has a slurry of better dining options. I also see the crater advertised on Groupon quite a lot, which might make the sup-par appearance more understandable for the compromised price. read more