I highly recommend the Rug Factory. At the start of my area rug search, I went to two other major…read morefurniture companies that sold rugs. I found a beautiful rug at one of them and they offered me a price. Luckily I took a picture of it and had the details in it. When I came to the Rug Factory, Tayfun assisted me. I showed him the picture of my rug and he found it in his collection. He offered it to me at a substantial discount. I decided I would purchase it from Tayfun. I paid for it in full and within 2/3 weeks the rug came in. Tayfun personally delivered and placed the rug under my dining room table and chairs. It was perfect and I am totally pleased with my entire experience. I will definitely need another rug and I plan on purchasing it from Tayfun at the Rug Factory at that time.

I needed an area rug. So I went to the rug factory that was recommended. Sadi and this lovely…read moreblond women were so helpful and nice. They explained the rugs they had and that if I liked a rug they could get it in the size I needed.I found one that I liked and asked if I could take it home and try it out . This was no problem at all. They rolled it up and put it in my car. They didn't ask for any I.d. Or take my credit card number.. they were so very nice . They have a very large selection of rugs in all sizes and colors. I highly recommend them and the store.

Rugs By Zhaleh at Shops At Merrick Park in Coral Gables is an excellent place to go for all things…read moreluxury and quality rugs at a good value. I like the variety and styles that they have available and it is hard to narrow down to a few choices because they have so many good rugs to choose from. The staff here is very friendly and accommodating and makes sure that you have everything you need to get the right rug for you.

Great selection of rugs. I was really happy that I came to Rugs by Zhaleh. Ms. Zhaleh helped me…read morechoose two beautiful rugs over the phone. Her knowledge and understanding of style made it a great experience.

Fantastic to deal with. Old school business. Still get to speak to somebody. Everybody is fantastic!read more

Terrible customer service don't recommend. Go to elsewhere for your carpet needs. Literally…read moreanywhere else

We have a very "grey" living room. It's nice, but it's pretty monochromatic. So we wanted a large…read morearea rug with some bright colors to liven up the room. We searched EVERYWHERE! We've been to every carpet & rug store in Broward and Palm Beach Counties, with no luck at all. No one makes brightly colored rugs at all any more - all the rugs we saw were dull, and mostly the same. And they came at a really high price - we couldn't find any rugs under $8,000 (we were looking for a large area rug - 13' x 10'). And then we found Design-A-Rug!!! Ali and Mavash were so helpful. They actually make all their rugs from scratch, in any design you can come up with. They are great designers and they put our ideas and colors into the computer and came up with EXACTLY the rug we were looking for, AT HALF THE PRICE!!! A custom made, beautiful rug that is quality-made (very heavy!) and will last us years and years. So rare to find craftspeople with such skill, integrity and talent! And we're SOOOOOOO happy with our new rug!

I love this place! Top notch quality, superb customer service ! Very happy!read more

We ordered from them online. Highly recommend you don't make the same mistake…read more They forced delivery of a highly damaged, 2K+ trunk on us even AFTER we initially refused delivery, stopped the credit card charge and told Karen (owner) over the phone we would not accept the trunk. Trunk arrived in a CARDBOARD box with holes in it. Karen refused to listen. Had Estes re-deliver the trunk the next day. We arrived when they were leaving. They saw us bike up to the house but still left despite trying to flag them down. We opened the box with the holes in it and were not shocked to find a highly damaged trunk. See pics on Houzz review. Karen is very rude, deceptive and we highly recommend not purchasing anything from them online. Buyer beware.

i ordered over $40,000 worth or product. beds ,chairs, chaise loungers, rugs, cabinets., pendants…read more i notified upon delivery karen the owner the slipcovers to the beds did not fit. too much fabric photos were sent. she will not resolve the problem and im stuck with having to put out more money of my own to fix the issues . i have bar stools rattan pulling apart, cabinet shelves warped, cabinet doors wont latch pendants too large for the island in kitchen and gold paint peeling off them as well. i have a wood table ordered in dec. still not recd. put a charge back to her on my credit card only few days before my 6 month time period was to expire. turns out table was never ordered. had to chase month of march , april and now may only to be told it will arrive every month delayed one month after another. turns out it was never ordered.!!! she never intended on producing the table. to find out what she acutally intended on doing was attempting to apply my money i pd for the table for bogus shp charges that she was not transparent about and sent an invoice for a bogus amount that reflected none of the specific items ordered either. just a bogus one $ amt invoice. who knows where tht number came from ?? i told her my table purchase was for the table and nothing else. it was purchased in full pmt dec 18. told march delivery approx first to second week. here it is may now. no table. she wants to use my table money to pay for bogus shp costs when she will not reconcile with me and find resolution to fix the defective products i have recd. . she has stuck with me with defective products. all listed above in this memo review. she banters in long text messages and will not offer one bit of resolve for any thing. nothing. she has threatened me as well . beware of buying from her. she operates out of her house. is currently in some legal battle with her sister in law that also has to do with her business apparently. she shared this with me direclty on a call months ago. i have delayed sending these reviews out in hopes she would get the slip covers fixed so they fit properly and or replaced. along with other defective items. i have a hot mess left to deal with as she provides zero customer service. also adding to this the table that i still dont have and have done a charge back on my credit card so i dont lose this money. she nor anyone on website bothered to notify of further delays regarding this table. i had to chase the issue down each month. only to be told it would delay another month. with no window time frame. just a month to month . not acceptable in my book. she will not apply my funds she has recd for a table never delivered to whatever she chooses outside of the table itself. the game as i see it : she was trying to push the time frame into me not being able to dispute the charge. , going past 6 months. as it is i was just a few days prior to that time frame expiring on me! she never ordered the table. only invoiced me for it . thats the truth of the matter here. using it to cover expenses for other things outside of what i actually pd for and did not receive. its deceiving , underhanded and dishonest as i see it in my opinion. she never produced actual shp costs from the respective companies. only sent a lump sum invoice number she pulled out of a hat. i asked for option of two resolutions. have defective itmes picked up. and retd and cashiers ck to me for what i paid. as i cant trust once she would pick them up. id be out the money as well. or have the issues fixed. repaired. , the slipcovers refit or remade to fit the beds properly. she will do neither. has not attempted for over 2 months to reach out. do anything for me for resolve of any kind as well! only did she start in may 4 bantering and threatening me on text messages when i told her i was doing a charge back for the table never recd. my credit card company has issued a credit and i have sent in a detailed form concerning this. its really bad what i have epxerienced here overall. she has done nothing but invoice and collect money. she does not back up customer satisfaction on any level whatsoever. if product is damaged. defective or ill fitting its customers problem. and she does nothing. she can banter in texting. exhausting for me. i told her the issues. offered two acceptable resolutions. yet she offers nothing. and goes silent at this point. she did threaten me however in the course of here texts. and i was very very clear the table not recd will be a charge back to her and has nothing to do with anything else. i see clearly now all she did was collect more money from me in dec and held it in her account for whatever she wanted . not going to happen. i got the dispute it in time thank god

We purchased a beautiful Persian rug. The owner, Victor, was such a nice man. He was a pleasure to…read moredeal with and we are so happy with the quality of the rug!

Excellent job of cleaning antique oriental rugs. Victor has been taking care of my rugs for many…read moreyears.

I have worked with Mauro for one bid that I had, but unfortunately I didn't won the project…read more Anyway, I want to recommend this people because they was amazing with my company. The customer service, time to answer questions, send estimate, communication and education it was outstanding. Thank you!

Can't say enough good things about our experience with Joel and this company. Found reviews for…read morethem on Yelp and they truly are as great as the reviews say. Met with Joel who went over everything with us, which put me at ease because I had no idea what we wanted for our new flooring. He was honest and came to our house after work hours to take measurements. From start to finish, the crew installed our new flooring in 3 days. Our entire experience was handled professionally and I would recommend them to anyone! Thanks a million!

A full two stories of pillows, candles, sofas and home artifacts. Upstairs are the living room…read moreitems including a section to pick the fabric for your favorite throw rug. We are with my daughter today browsing furniture for a perfect family room. Strong European company since 1962. Everything looks high end and good quality at reasonable prices.

I came to Crate & Barrel at Town Center at Boca Raton to see if they had any spice jars. It was my…read morefirst time entering this business. This spacious, two-floor store offers a wide selection of home furniture, kitchen & dining items, home decor, and many accessories. Prices range from moderate to expensive, and discounts can be found on selective items. With the assistance of an employee, I was able to find some spice jars; some were sold individually and others as a set. I couldn't make up my mind with how many jars I would need, so I told the employee I have to come back.

One of my favorite things about Artistic Elements is that they feature so many different designers…read moreand companies that you will never find anywhere else! The owners of the store Katya and Drew have impeccable taste in selecting very unique pieces. I have worked with various design firms in the past and ended up with projects that looked cookie cutter and typical builder home. Artistic elements design capabilities are truly unlimited to my experience. They have helped me with things like redoing an entire room to adding cool pieces to my existing decor to reframing van old art piece. I'm so happy to work with the firm that actually listens and able to bring my unique vision to light. Highly recommend them. Arina

I always came in for custom framing. And they have the best accessories selection. But now I was…read moreable to order wallpaper and rugs for my condo. New owners are great!