I've driven past Antonini for years and finally stopped in. I was impressed by the quality and styling of the furniture and saw a few things I really liked for my house.
On my first visit, I worked with Claudia. I provided dimensions and was told the manufacturer could customize the piece and that she would follow up with pricing. I never heard back.
I like the furniture here, and I'm looking for some new things so I decided to try again. The second time I worked with David, who said the piece could be made with my specifications. He took my name and phone number, and said he would follow up with pricing. That was 3 weeks ago, and I still haven't heard from anyone.
I spent many years as a wholesale rep, so I understand how important follow-up is, especially when a customer is clearly interested and ready to buy. The furniture may be beautiful, but after two missed chances, I'll look elsewhere. How disappointing! read more