Ideal is not Ideal, anymore. They were purchased by Arrow Brands and now operate as Stark…read moreExterminators. I used to call or text and get immediate, great service and now they don't even answer the phone or return texts. I get it, Jason, you needed to sell your business but you made a bad choice.

Dropped their service. The guy who schedules these services doesn't seem interested in keeping…read moreclients. Some of the employees that came were very odd. Would not recommend.

David was amazing! He arrived on time exactly as promised and his level of communication prior to…read morearriving was perfect. He took the time to listen to my concerns around the "unwanted visitor, aka squirrel" living in my roof somewhere. He did a thorough inspection of the house, attic space, and roof to look for damage and entry. He was very professional and actually had an opening a few days later and is coming back to make the repairs. Overall i was highly impressed and the reviews that i read online back up the professionalism. I highly recommend them if you have any unwanted wildlife in your house :)

Economical. Good value for the money Good service…read moreTruthful and helpful On time Will be using for awhile We started with extermination and preventative maintenance services

John did a great job repairing our sprinklers. It was hot and it took a couple of hours. Andres…read morealso gives consistent great service too.

This company ruined my yard or should I say chemically burned my yard! The "Manager" met the next…read moreday said it's on us we will take care of it! But I need cooler weather to replant the sod. We agreed then he can back out and tried to blame it the watering! All their company reports show my lawn was fine until their tech burned it! This manager is as condescending as they get! If I was the owner I'd of fixed the yard and coached the tech. Especially after admitting it was their fault .

I put down new Zoya grass in October of 2021. Immediately, I hired a professional company to ensure…read moremy new grass would stay as beautiful as it was when installed. Unfortunately I hired the wrong company as you can see by the before photos they didn't do my lawn any favors. So, I fired them and hired Truly Nolan. Unlike the other company, Truly Nolan assigned ONE technician to my property...Anthony. Anthony is awesome, and he saved my lawn. Now it's thick, healthy, and beautiful.

Started using Truly Nolan in April 2023 and just called to let them know that I am not happy with…read moretheir service. Well I can cancel and pay a cancellation fee of $175.00. This is in addition to what I am being charged fo the whole year on auto pay. I would not recommend this company to anyone.

I found in yelp and took a shot with this company; very glad I did. I have used a lot bigger…read morecompany at our old condo, but wanted to try out something different in our new downtown condo. They were quick to respond, answered all my questions, and solved our issue quickly. They even respond at night, when I'm off work to take questions or schedule an appointment via text, which I prefer. We even get a 2 man team. They are courteous and professional... and good people. Bug off.

I live in Brooklyn, NY but I needed a rodent extermination performed in Kissimmee, FL at my…read moresister's home. It was a pleasure to work with Jonathan on this project. He reached out to me and we made arrangements for him to visit the site on the same day so he could assess the situation and provide an accurate quote. The communication experience was outstanding. Jonathan kept me updated with everything that was happening out there. He sent me several videos so that I could see what he was seeing and the work he was doing. The price was fair, the workmanship and professionalism exceeded my expectations, and they even offer a lifetime guarantee. I highly recommend Avast Pest Control. Thanks, Jonathan! :D

I called this service because my previous service could not fix my roach issues. He came out once,…read morediagnosed the problem and the source and my problems ended. Nice,,,,

Quick to respond to our call and stopped by our home to address a pest issue shortly thereafter…read more Trustworthy and thorough. We'll continue to use Rhino in Winter Garden!

I had service yesterday which was over the top. Mario technician, he was the best I've had in…read moreyears. It's nice to see home team hiring a good technician's again.

I have always had a pest control company service my home. So, having HomeTeam service my new house…read moreis not anything new for me. However, I've never had a SmartHome until just recently. Many of the things we needed to do for our previous homes, is now somewhat different from what we need to do now. HomeTeam offers something called Taexx. It's a built-in feature that adds protection, and prevention from insects, bugs, and creepy crawlers. This system is built into the walls of our new home, and allows their technicians to connect and provide pest services to the Taexx network, (inside the walls) without needing to come inside your home, and spray. But, if you would like for them to come in, and spray inside, or even outside, they will upon request, for no additional charge. So far it has been a nice feature to have. I haven't had any bugs, spiders, rodents, frogs or lizard problems. Especially since our home is right on the lake, which always comes with extra insects. I pray that our home stays insect free, because I am terrified of bugs, and rodents, and have no problem leaving the house to them.

Believe the reviews in the low stars. If you have money to waste and you don't care about poor…read moreCustomer Service Massey Services is exactly what you're looking for. But if you want your lawn to survive and thrive, FOR THE LOVE OF GOD LOOK SOMEWHERE ELSE! (if you have any recommendations, please let me know.) We started our lawn care journey with Massey back in August. I just installed the lawn and wanted to give her the best. Unfortunately, Massey killed that dream and every month I was told to wait for the magic to happen. Then after the freeze, I was told that it was the freeze that killed my lawn... but no my lawn was screwed from the day. I signed the agreement.. And as for that "Satisfaction or your money back guarantee," well, if you're not satisfied, they just tell you to wait another month so that you're outside of your "satisfaction or your money back guarantee." And if you called the office, they immediately put you on hold and keep you there long enough to get you to hang up and forget to call for another week. Look, if you enjoy wasting your money and being treated like crap, like I said this is the place for you. Some people even enjoy poor Customer Service so that they can be a Karen. I don't. I don't wanna be a Karen, but this place pulled her out of me. I am reporting this place to BBB and I will be installing a new lawn again. Thank you Massey for showing me that a guarantee is worthless and Yelp reviews can be trusted. As far as I am concerned you deserve NO STARS.

My husband and I started using Massey services about a year ago for pest and lawn maintenance. We…read morewere having issues in our backyard with grass growing in a high traffic area and have been consulting with them for awhile about this. My husband spoke with one of the managers for awhile about our issue and devised a plan moving forward to determine how to ensure this improves. Over the course of 6 months, we had noticed that our grass was actually getting worse. He filed a complaint and the manager came back out to our house and took a pH test on our lawn. We never actually head about the results of this test nor did the manager contact us again about the plan moving forward. We pay $122 a month for their services and I kid you not, the tech was out at our property for no more than 10 minutes. I actually time stamped it. We have a rather large backyard, which you could not actually treat within that time frame. We are so unhappy and unsatisfied with their services that we decided to finally cancel. The only time our grass actually improved was when we took it into our own hands and fertilized it ourselves.