Logan at Miamisburg helped my parents build a custom sofa for their family room. He helped them…read moremake sure multiple times the measurements fit the pic pieces they wanted and helped ensure they got exactly what they wanted. He wasn't pushy, he listened and helped with the entire process. We will definitely be looking for Logan again on our next purchase!

Going out of business and even with the sale prices it was more than Morris and King. We ended up…read morebuying a end table at Morris and love seat at Kings all the same week.

Service was great, I can't remember the gentleman name but he was brown skin with glasses and older…read moreguy helped me a lot decided on what I wanted. It was so many options from sectionals, to bed sets to lamps and so much more. There were good prices so much to actually look at I was so surprised.

We ordered a new table from their Miamisburg location in anticipation of hosting our daughter's…read morebirthday and an open house for when we adopt our other daughter. We bought from them because they had a 10-person table they said was in stock. We received a delivery date indicating they would be delivering 1 TABLE and 10 chairs. The delivery drivers (not anyone from the store) showed up and told my wife the table was back ordered 6 months and they only had the chairs. Meanwhile we have already given away our old table and chairs so now we are left with no where to eat dinner or host our events. 0 out of 5 stars really, but you can't choose that option.

The selection, quality and service is one of a kind. There is also custom services offered.read more

The name doesn't really match this business. This is a really nice furniture store. We have visited…read moreit numerous times and allays feel the same - we love what we bought and enjoy the experience. Friendly knowledgable staff that don't climb all over you like many other furniture stores. Now, given that, this is a store with fine quality and in some cases artistic pieces - the prices reflect that. These people know fine furniture and know how to assist. I recommend it for those seeking fine furniture.

We have begun looking for furniture for our theater to update things. We stopped here to try & find…read morea couple end tables. We bought things here before and we enjoy the creative aspect of their goods. The first thing that caught my eye was a wine bar made from an old steel tank. Adorable. Some of the light fixtures were also very creative and cute. Unfortunately we didn't find end tables that fit our needs. I'm sure I'll shop here again when looking for furniture.

This is a review for Arhaus as a company and not our local retail store. Unless you are buying a…read moreproduct that is in stock at the local retail store or sitting in their distribution center, do not trust anything they say about delivery times. We are currently waiting seven months for a product that was promised to be in stock and would be delivered when we moved into our new home which was two months after the order date. Product was paid in full on November 10, 2024. We have been given at least four different dates of when this product will arrive. We are still waiting.... We have been told that the product would be ready to be delivered early April 2025, April 13, 2025, at the latest May 31, 2025 and today they have told us at the earliest time that the product would be in stock in the United States will be June 10 2025. The product was ordered on November 10, 2024. This is for side dining chairs. We have spent a significant amount of money furnishing our new home with Arhaus furniture and I will never do business with this company in the future. For what we have received so far, the quality of the product is good but this company is highly unethical and will tell you anything to try to appease you. Again, unless this is a product that is in stock at your local store or guaranteed to be sitting at your local distribution center, I would not purchase from this company.

We just made our first major purchase with Morris Furniture. From the time we walked in we were…read moregreeted with exceptional service. We were able to find the perfect couch with just a few questions asked by the sales rep. The transaction process was quick and we were fully informed about the timeline for delivery. We chose the top tier delivery service and the gentlemen delivering were friendly, courteous and proficient. The item we purchased was a couch and it is the most amazing piece of furniture we own, definitely worth every penny.

Expensive but they have some nice pieces of furniture and decor right in the dayton mall. The sales…read morepeople are walking around to help and u can tell thry work on commission. Saw several things I'd liked but our small house is full.

When I switched apartments and needed some new beds and a refrigerator and other things, Dunns'…read moreFurniture was right there with everything that I needed and all I bought from them was clean, in great shape, and totally functional and while I was living in the area, they became and remained my go-to furniture store. They saved me a bunch of money too.

Dunn's furniture has been my go-to for the past 10 years for Beds, Fridges, Air conditioners…read more I have bought a total of four mattresses and 3 box springs all in great condition, clean and recycled. When I bought my very first house it needed a fridge...Bad. The old landlord let his go to hell and Not Only did I find a great Fridge at Dunn's but they delivered! (Up three flights of stairs) AND Hauled the old one away! Its been three years and this fridge still serve me well! Buying New has always been expensive and a hassle but with Dunn's affordable prices and delivery I have been more than pleased. Now I'm looking to downsize my mattress and I already know who I'm going to call! Dunn's Don't Let Me Down!!

Buying loveseat that feels great to our back. Noticed alot of scary bad reviews. On product quality…read moreand customer service so hope i dont have to modify my review later. As it is we are very pleased with couch and price. We are not in huge hurry so if its bit delayed fine. We are trying to sell other love seat first to make room for new one.

ordered items in June and scheduled a July delivery. Was told the couch and bedroom set were in…read morestock items and half the bedroom set and part of the couch were not delivered without warning. The rest of the couch didn't arrive until November after having to contact for status every 2 weeks. The store never reached out to us. We also ordered a table and chairs that has yet to be delivered. They have been stating "3 more weeks" since July. It was promised today, 3 weeks ago and we were told it hasn't shipped yet. Highly recommend finding a more reliable company

Inept and terrible customer service. Last year I bought an $8000 mattress set from this Ashley…read morestore. After ordering, almost 2 months went by without any communication about delivery. Upon contacting the store they told us it had been in the warehouse for quite some time and they never reached out to setup delivery. They said they would look into what they could do for the trouble (we didn't really ask for anything) and they provided us a $250 credit that we actually never got notice from anyone at the store we got it just showed up via an electronic commmunication. Recently we got an email that the credit would be expiring soon so we went back to the store and picked out a coffee table. There was a small balance to be paid via credit cardwhich we did. A few days later we get a call that there's was fine print to the credit that was never disclosed that we had to spend, at least double the credit amount to use the credit. We told the person who called we'll just take a refund of the credit card amount. and to cancel the order. The refund never occured so we went down today and got the refund per the store manager, who just processed the transaction, and after hearing the story did nothing else. I will literally spend my money anywhere else in the future. To have a courtesy credit transaction to make up for a previous customer service issue be handled this way is an indication of that company's commitment to customer service, which is apparently non existent.

Really pleased with the service and the quick/flexible delivery of my couch. Excellent quality of…read morethe couch and I got it for a great deal!

The delivery guys were phenomenal, professional, polite, respectful and overall did everything…read moreright. Loving my new living room space. Very good quality sofas . Worth the wait and they look more expensive in my home.

I looked on line to get some replacement knobs for my cooktop. They stated the item was in stock…read moreand would be available for pick up in a day. No big deal so I placed the order online Jan 19th. Well I did not hear anything called in a week we had to order from manufacture. Two weeks. Well they finally arrive on March 6th. Any apology? Nope made me wait for 30 minutes to find the box and thankfully the warehouse guy ran the knobs up to me so I did not need to wait in pick up line. I think this is my first and last purchase from Big Disappointment, I mean Sandy's

Fair warning!!! If you are thinking about purchasing furniture from Value City, please think long…read moreand hard before you do. My furniture was damaged before I was able to receive it, they knew it, and they were supposed to have it fixed back in July 2025. In fact, I received a voice-mail message on 7/15/25 @ 11:41am, ph#937-436-9545 left by the Manager (Kathy, Miamisburg/Centerville location); in fact, I still have the message saved on my phone, iPad, and PC in case they try to deny any of this. I have forwarded the Manager's message to several other sources that is set to help me resolve this unprofessional and unethical matter if it is not resolved soon. When the material arrived for repairs to my leather furniture, the furniture repair guy could not believe his eyes. Not only did they send the wrong piece that matched, they left out an entire section. I have gone back into the store more than 3 times since inquiring about when they were ever going to take care of my furniture. I keep getting the runaround from a customer service guy and the Manager (Kathy). First they said, 3-4 weeks at best, then they said 6-8 weeks, then 8-12 weeks...and they have not even granted me a courtesy call, since Kathy left the voice mail on 7/15/25. This is unethical and unprofessional, and they should compensate me for my inconvenience and the stress this has and continues to cause. I still don't even have the material to repair the damage they did and agreed to fix back in July. That was 3-months ago, almost 4. I am still waiting... I will be back on here to update you on how this goes. But, in the meantime, do yourself a favor, and don't end up in this same situation that I am facing. They simply have shown that they do not care. I even bought a set of dining room chairs earlier on, while waiting on resolve. You would think they would have the common decency to show some sense of tact.

Went to see what the store had and the customer service rep who greeted us wanted to argue with me…read moreabout what I wanted, so we left after a cursory amount of time looking at their limited selection for office furniture. She also demonstrated some odd behavior by pulling her mask off as she came towards us. She was wearing it until she saw us, and then pulled it down to her chin. We were both masked so I'm not sure why she decided we didn't care about wearing masks seeing that we were both masked. I don't patrol others' masks but it was just weird to not make a customer comfortable by matching what their etiquette is for mask wearing.