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    Homecare Dimensions

    3.7 (6 reviews)

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    Capitol Home Health - Kennedi the PT Case Manager was simply spectacular!

    Capitol Home Health

    4.3(17 reviews)
    7.2 miGreat Hills

    With my doctors referral, I used Capitol Home Health after my knee replacement surgery. They came…read moreto my house the day after surgery and I had in home PT 3X a week for 2.5 weeks. Michelle was my therapist and John was my Intake Manager and were exceptional. Very professional and attentive and were instrumental in my recovery process with various mobility and strengthening exercises to set me up for outpatient PT. So nice to have someone come to the house and take such great care of you. Highly recommend this company!

    BEWARE: CAPITOL HOME HEALTH WILL SIGN YOU UP FOR PHYSICAL THERAPY SESSIONS WELL BEYOND WHAT IS…read moreAUTHORIZED IN WRITING FROM YOUR INSURANCE COMPANY. SPEAK WITH YOUR INSURANCE COMPANY AFTER CAPITAL HOME HEALTH COMES TO YOUR HOME TO SIGN YOU UP FOR THEIR SERVICES, IN ORDER TO MAKE SURE YOUR INSURANCE WILL COVER THE COST. I spoke with the case manager from Capital Home Health for Austin home physical therapy after my intake by their physical therapist. The lady with whom I spoke called from Dallas and could not have been ruder. She took great enjoyment in speaking over me repeatedly, not allowing me to ask questions, not allowing me to question the referral, nor allowing me to question the number of days authorized. I ended up telling her she was fired after 10 minutes of this. Bottom line, if I allowed Capitol Home Health to treat me as they planned, my insurance company only authorized 3 days of treatment. Capitol Home Health wanted to treat me for six to eight weeks. While their contract states that you would only pay what the insurance pays, and wouldn't have to pay a copay beyond that, in this situation the bill would have been catastrophic and would have ended up being a court case.

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    Capitol Home Health - We LOVED Tina! When I heard her laugh I knew she was getting the job done, as a result my husband improved strength and ROM in record time!

    We LOVED Tina! When I heard her laugh I knew she was getting the job done, as a result my husband improved strength and ROM in record time!

    Capitol Home Health - 3rd Annual CHHazzie Awards! CHH employees rock!

    3rd Annual CHHazzie Awards! CHH employees rock!

    Capitol Home Health - CHHazz is our company mascot! Watch him travel the world on our Facebook page!

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    CHHazz is our company mascot! Watch him travel the world on our Facebook page!

    Heavenly Care - our Heavenly Caregiver showing some Heavenly Love to our beautiful client!

    Heavenly Care

    4.1(21 reviews)
    11.2 mi

    We used Heavenly Care for my Dad while he was in hospice. The caregivers were wonderful. I would…read morenot recommend them due to an incident with one of the caregivers who was walking around our property (no reason for her to be outside) and her foot fell through a plank in our deck (not a damaged deck). We reported this incident immediately to HC. Alice, the owner contacted me and asked me to pay for the medical check using our homeowners policy. Are you kidding me, this was completely inappropriate - as they inspected our property before coming out and we were not the caregivers employer. We were losing our father and we were in no way financially responsible for this incident nor could we handle this kind of issue while facing the death of our father. I would definitely not recommend this company. I have been a healthcare administrator for over 30 years - and knew the procedures for employee incidents. This was so heartbreaking to have Alice to attempt to get us involved. I would not call this Heavenly Care........

    Despite extensive conversations at the initial meeting about the fact that my condition could very…read moremoment to moment, and so plans could change just like that. We were assured that this would not be a problem. Clearly, it was a problem. The first time we scheduled the information we received from the attorney changed and so we changed the dates at the last minute and then had to cancel. Then our second attempt we were told that it took too long and too much effort to get caregivers for me and that because we had canceled at the last minute even though we paid the fee that was a huge inconvenience.

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    Heavenly Care - Client and Caregiver - together for 12 years!

    Client and Caregiver - together for 12 years!

    Heavenly Care - Owner Alice Latino and Director of Nursing, Casey Ryan

    Owner Alice Latino and Director of Nursing, Casey Ryan

    Heavenly Care - Caregiver Beth showing some Heavenly Love to our beautiful client!

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    Caregiver Beth showing some Heavenly Love to our beautiful client!

    Right at Home

    Right at Home

    2.9(8 reviews)
    4.1 mi

    Met with Right at Home representative when husband was brought home from the hospital…read more Representative quoted me $25/hr for sitting daytime and $35 for nights and weekends. Hired a sitter for 9am to 4pm. Did not want to give them access to my bank account for an automatic payment so gave them my creditcard. The sitter had nothing to do but let the dog in and out. When received the invoice, I was charged $36/hr. When I called the company, I was told that the first representative documented I would be charged $34/hr and since I put it on my credit card, I was charged $2 more per hour. I consider that rediculous. Watch out this place is devious.

    My father and I hired this company to care for him after he was no longer able to be totally…read moreindependent after ripping a ligament in his leg and having surgery. I had asked the company and many others in the healthcare field if they knew of a lower priced home health agency because this one like others, was too expensive for my dad. Right At Home said no I suspect because they want to make a profit. They sent a wonderful employee out and she was a Godsend and like a paid sister to me with helping my father. A couple times she could not be there and they sent out 2 other women those two separate times, one a black lady who was very nice and the other time a young, lazy white woman who sat around and left her fast food trash for me to clean up! Sadly my father could not afford it and he thought he could be more independent and he got an infection and ended up passing away a few days later. Ironically APS had been called (a risk to himself) and THEY gave me a name of an agency that would have provided home health care my dad could have afforded. I had an appt. set up for the day he ended up dying. Meanwhile a few days after my dad died I got a call from right At Home. I expected it to be a sympathy call, it was not. It was the owner asking to be paid. THEY NEVER GAVE CONDOLENCES TO THIS DAY! It gets worse. My dad had them being paid on auto withdrawal and when he died this company and others drained that bank account. The whole estate went into probate and I could not access any money. I had to pay 20k out of my own pockets to pay my dad's mortgage, utilities, lawyer, etc. I asked the owner to stop trying to withdraw the funds automatically that it was costing the estate 35 dollars each time he tried. He did not care and ignored me. A year passed and I still had no access to my father's money. Yet I still get calls from this company asking for money. If they had stopped trying to withdraw the money from his account I could have had the money to pay them, I do not at this time. Also I will double check and make sure their accounting is in order because they may have already collected the money but have a lousy accounting system. As I have gone thru this hell of grieving and having to deal with the disgusting probate system and slimy lawyers, this company has been an added pest.

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    Right at Home
    Right at Home
    Right at Home

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    Homecare Dimensions - homehealthcare - Updated May 2026

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