Such a great experience working with Preston and Stephanie! They made our loan process so streamlined and professional- their communication was clear and timely-it set the whole process up for success. I am so grateful my real estate agent referred me to Preston! read more

I worked with Alana Lawler and loan officer Rick Gutierrez to do a refi on our condo... WOW!! we closed on our refi within 21 days of my initial contact with Alana and Rick! Does it get any better than a quick close? Well the fact, that communication was effortless, quick and honest, is the icing on the cake. Rick is so knowledgeable and a real expert in his field;we believe we found our loan officer for life now =) **that feeling you get when you know you found the right team ** priceless** If you want a honest, fast, knowledgeable, friendly and experienced loan officer than please work Rick and the team at Prospect- You wont be disappointed =) read more

I have to give a special MAHALO to Jennifer Coutts and her fabulous team consisting of: Alana Lawler, Leslie Shoemaker and Elizabeth Estrada. This fine team lead by Jennifer Coutts successfully helped me refinance my condo in a expeditious and agreeable manner. My first time buying a condo a year and a half ago was a total nightmare. I had gone through two mortgage brokers and numerous lenders. What was supposed to be a 45 day close turned out to be nearly a TWO and 1/2 MONTH ordeal. Needless to say I was quite apprehensive of going through the process again with a refinance. Got Jennifer Coutts Contact Information from a close friend Kianna Mossman, AVP Escrow Officer at Fidelity National Title & Escrow of Hawaii on a Friday afternoon around 4:00pm and Jennifer immediately responded. That Monday we had opened a refinance with Tia Tagavilla AVP Escrow Officer at Fidelity National Title & Escrow of Hawaii and closed in less than THREE weeks from opening the refi transaction! I was impressed from beginning to end. Jennifer and her staff are knowledgeable, efficient and trustworthy! Jennifer Coutts and her team has my FULL recommendation! read more

Keri was very approachable and extremely friendly. As first time home buyers I was new to the whole process, she worked with my husband and I with very quick response times and always willing to help us understand to process. She was a pleasure to work with and we will definitely be passing her information on in the future!! We ended up closing early as well! read more

I highly recommend Prospect Mortgage, and in particular Keri Shepherd. The service I received was personal, professional, and most important excellent from the standpoint of mortgage terms. I purchased a condo under construction, the completeion of which was delayed by nearly a year. Keri and her team stuck with me, and made me feel confident that they were in my court and would help secure excellent financing when the time was finally ripe. They did just that. I couldn't be happier with my condo, and with the financing. Thank you very much, Keri and to others behind the scenes at Prospect Mortgage. read more

Preston worked as my Loan Officer during a recent purchase in Kailua and he was EXCELLENT. He is a great communicator, easy to reach, and is quick to respond to questions. He also has the heart of a teacher and took the time to educate me on several loan related items when they came up. I highly recommend Preston to anyone looking for financing on Oahu. read more

Jennifer Coutts and her team completed my loan quick and pain free. Her professionalism and calm demeanor helped me through the process explaining each financing option and related fees. She was able to secure an amazing interest rate in a time when rates were rising. I have full confidence in Homebridge and their capability to obtain the best rates available and to close in a timely manner. read more

We worked with Jennifer Coutts at Homebridge. She has helped us greatly over the years! We have attempted a few times at becoming homeowners. Our process started about 5 years ago, and we would touch bases with Jenn every few years. Jenn has never pressured us, always gave us sound advice, and was always willing to make time for us- over the phone, through email, and for in-office appointments- outside of business hours. We even have called her in the evenings and she was always responsive! She worked hard to review different loans so that we could receive credits, get qualified for our home, and make our payments manageable. She also worked well consistently with our realtors so that we felt like we had a whole team of professionals working in our best interest. We would not trust anyone else! read more

Suzie Bass helped me with my home loan and when I say helped I mean I would not have the beautiful home with such a fantastic loan rate without her. She encouraged me in every aspect and advised me with the credit and finances so I could better understand what all goes into the lending process. I have recommended her to everyone I know when it comes to the home buying process as she is beyond excellent at her job, and also very personable. She was a joy to work with and always took the time to answer/explain any question I had no matter how ill informed or foolish it may have seemed. She was patient and I have received nothing but rave reviews from friends who I referred her to as well. You can not go wrong in any way with Mrs. Bass. Also if you happen to enjoy football, wait til you ask her about the Broncos! Ha, she takes super fan to a new level. Always great to work and become friends with someone who is passionate about everything from work, to family and even sports teams. That being said, sorry Suzie. Go Packers! read more

Keri Shepherd and her team are at the apex of competence and professionalism. We are a military family of four with pets and had very limited time to secure housing and financing upon relocating to Oahu. Keri Shepherd stepped up to assist my family when we ran into a roadblock with our previous lender. She and her team are experts in the VA loan process and got us a better rate than other local lenders and our mainland bank. Despite entering the process after we had a purchase agreement, Keri still managed to keep us on our original timeline to close. These feats, in no small part, are reflections of Keri's attention to detail and commitment to her clients. She was tenaciously responsive throughout the process and showed great personal attention in ensuring my family's needs were met. As first time homebuyers we were confident that we were in good hands with Keri. She kept us well informed and on track all while delivering five-star courtesy and respect. I will be referring Keri to my friends and colleagues and whole-heartedly recommend her services to military families looking to buy a home on Oahu. read more

My husband and I moved from the mainland 2 months ago, and we just closed on our first house together in Mililani. Keri and her team were great throughout the process. They answered all our questions, and everyone we worked with was helpful and professional. Communication was streamlined and organized, and the closing went off without a hitch! read more

Preston and his team provided the smoothest transaction I could have wished for. Their attention to detail along with punctuality when it came to meetings and document deadlines, always kept my anxiety level down in this sometimes "stressful process." I have the highest regard and recommendation for for Preston Sims and his team! read more

Worked with Preston on our first mortgage using a VA loan. With my job and consistently traveling all over the world Preston was outstanding in getting all the paperwork and flexing to my schedule to finalize the loan docs etc. I used him again for the refi on our home and he came through just as quick and professional in allowing us to secure a lower rate too. I will recommend him to all my friends and family. Very satisfied customer. Mahalo Preston! read more

Rick helped me buy my first place! He was so patient and really held my hand through the entire process. I definitely trust him and would refer any of my friends to him. I wanted to close escrow as quickly as possible and though we didn't close as quickly as I was originally told, I knew Rick was working his hardest and doing everything in his power to get the deal sealed. A really sweet touch was my house warming gift at the end of everything :) I really enjoyed working with Rick and Celia Ko my realtor (one of his partners) and highly suggest this team. read more

Keri helped me purchase my very first home! I had a lot of questions and she was very patient with all of them, always explaining things in detail so I knew exactly what to expect. She took the time to listen and ask the questions that really mattered so I could get a good deal. Keri is extremely personable and was very easy to get in touch with every step of the way. I've already recommended her to good friends, she truly made what could have been a very stressful event feel easy! read more

First off I want to say thank you to Preston Sims. He helped us so much in our process of buying our first condo in Hawaii, and we were not even on the Island yet. My first time buying a home was a pretty bad experience. We were supposed to close in 45 days and it ended up taking longer. I lived out of a Uhaul for about 5 says and my loan officer we EXTREMELY hard to get a hold of. So naturally I was dreading the process of buying a new place. The lady we bought it from wanted to close in 30 days, which we were happy to agree to, but I was very apprehensive about the reality. I could not have dreamed of a smoother process. Preston told us at the beginning that he would need our help in getting things signed and returned to him, but he had no question that it could be done. We did close in 30 days, and I am still in disbelief of how smooth it went. Not only that but I felt like the whole time I was dealing with a friend rather than a mortgage officer. He made us feel comfortable all the time and was incredibly responsive to our questions and or concerns. I have never met Preston in person but I am looking forward to thanking him and his team for all they did for my wife and I! Preston and Prospect Mortgage did and absolutely outstanding job in this process. I would definitely recommend them to anyone who is looking to buy! read more

Preston Sims is a rockstar mortgage lender. I have used Preston to close over 7 mortgages in the last year (& counting). He is a true service oriented individual and I value his prompt response to questions. Preston's "word" means something (which is rare in this day & age), he never backpedals when the situation gets tough. To sum it up, Preston is hardworking, prompt, competent, & just an overall positive person. Take it from me- I would't be using Preston to close so many deals if I wasn't happy! read more

Keri Shepherd and her HomeBridge team just helped us purchase our first family home. Keri makes you feel comfortable from the start. There is no question that goes unanswered and with great details. And if you have to ask again, she answers with patience and no hesitation. Keri and her HomeBridge team genuinely want to help you purchase a home and want you to be comfortable with the process. read more

Prospect mortgage made our purchase of our first home a dream come true!! Tim O'leary and his team believed in us from the start. My first meeting with Tim I was all needed to believe our family could own a home. He explained what was needed and ensured that we got the best rate possible. It was their positivity and diligence that made the process survivable and worth every step. Having a trusted mortgage broker here on the island with a family feel is the best option! I would recommend Tim O'leary to my family and friends for a successful home purchase. Tim O'Leary came very highly recommended from the Most Trusted! I look forward to working with them in the years to come. read more

I'm a first time homebuyer and I had an very positive experience with Prospect Mortgage and Rick Gutierrez as my loan officer. He was able to explain home buying to me, from beginning to end, in a very clear and understandable way. I trusted him from the start, especially regarding my finances - from loan approval to closing costs. l I would highly recommend him to anyone who are considering applying for a home loan, especially those who are intimidated by the process. I was able to close on my home in about five weeks and have just moved in. He inspired me to take the leap and begin investing in an asset instead of losing money on rent. Rick was a key part of this big life step and I'm so grateful that I was able to work with him. read more

I purchased my first condo with the help of Jennifer Coutts & the HomeBridge Financial Services Team. Jennifer was absolutely fantastic & I couldn't have asked for more. Being my first time going through the process of buying a place I was stressed, had lots of questions & a lot of things to learn. Jennifer was incredibly responsive to every question & concern I had. There were multiple times when I would send off an email on a Saturday or Sunday morning with questions & amazingly I would receive all the answers from her within hours! This really helped ease my mind & lower my stress level. I'm so happy I never had to wait more than a few hours at most for an email response any day of the week & she was always just a phone call away. Honestly, I don't know how I would have gotten through this process without her! Excellent communication & customer service that can't be beat! Thank you Jennifer! I will be toasting you & the HomeBridge team on one of my ocean view lanai's this Friday night! read more

Megan Ficke of Prospect Mortgage did an awesome job as our loan officer and walked us through every step in order to refinance our VA Loan. She effectively communicated the process involved and quickly followed up on any questions we had. I've recommended her to friends and co-workers! read more

Preston at Prospect Mortgage was extremely helpful and professional throughout the entire mortgage process. He walked me through all the steps, making sure I was comfortable with everything, which was especially helpful when it came to signing all the closing docs. He kept me updated throughout the process, was quick to answer any questions I had, and has followed up multiple times after closing just to make sure everything is still going well and that I don't have any issues that he can help resolve. I am truly appreciative of the help and support he provided and would recommend him to anyone buying in Hawaii, whether looking for a conventional or VA loan! read more

Meeting and working with Suzie Bass was a blessing for our home loan needs. After working with her she became an awesome family friend. She is genuine and will take the time to get to know what u want in a home and at the same time what is best for your family. Her and Aloha Spirit shows through in the product and services she provides. See Suzie for your home loan needs. read more

I worked with Suzie to purchase my first home last spring. I didn't know anything about what I was supposed to do, the questions I needed to ask or where to start. At that point, we didn't know if or when I was going to be able to buy, but that did not matter to Suzie, she wanted to help me make a plan and stay on top of my paperwork so when we found the right home, we would be ready. Suzie even helped me make a budget and plan out my expenses for the months leading up to our offers. I was in shock at how competitive buying a home was on Oahu and I can guarantee I wouldn't be in my home today if it wasn't for the pre-approval letters Suzie sent in with every offer. My real estate agent told me at every step how amazing it was to work with Suzie and she was truly extraordinary in her timeliness and attention to detail. She was out of this world amazing to me, she treated me like a daughter and helped me though the whole buying process. I can not imagine how I would have made it though such an overwhelming experience without her in my corner. read more

Jennifer was fantastic through our whole loan process. Extremely responsive and always available. So glad we were referred to her.

I had the pleasure of working with Suzie during my home buying process. She was so easy to work with, personable, efficient, and very professional. Suzie answered all of my first time homebuyer questions thoroughly. After purchasing my home I was still able to contact her with my questions. I have also recommended her to friends looking to buy a home and share in the stress free atmosphere of working with Suzie during a normally stressful process. -Sheena Shimose read more

Keri Shepherd is amazing to work with! She made the whole process smooth and seamless. She is incredibly professional and we will definitely only be using her in the future. Definitely recommend working with her! read more

Suzie Bass is on of the best that I have had the pleasure of working with. As a real estate agent I know how important working with the right lender is. They can literally make or break a transaction so buyers need to choose wisely! Not only is Suzie a true professional and as experienced as they come, she also truly cares about her clients and is sure that she is there for them every step of the way. One of my clients was a first time home buyer which can be pretty daunting. Suzie stepped in and made sure that she was comfortable with every step of the process even after closing! Suzie is genuine and will shoot you straight. Something that is not always the norm in our industry. read more

This is my second home loan with Preston and I will definitely do business with him in the future. He is kind, courteous, professional, prompt, and meticulous. I always know that he's on my side, that I can rely on him, and he will seek out the best possible deal for me in the most efficient and expedient manner. I cannot recommend him highly enough. read more

Wow! What amazing service! Fast, Efficient and Friendly. I've had several mortgages and refi's over the years and this was by far the easiest and best experience yet! Highly recommend Keri and team! read more

First and foremost I would like to express my deepest gratitude to Preston Sims, Stephanie DeHart and the staff at HomeBridge Financial. Purchasing a home is probably one of the most important financial descisions you will ever make in your life. Without the proper guidance and wisdom, you may be setting yourself for failure. HomeBridge Financial helped me attain the "American Dream." From day one they were there, step by step fighting for me until Escrow closed. Much Mahalos to Home Bridge! read more

Working with Suzie Bass was an outstanding experience! She was referred to me by a friend and I am glad that I took her advice. Suzie is an absolute rock star and knows the in's and out's like the back of her hand. She made my buying experience simple and stress free. I can't thank Suzie enough for the care she puts in and the professionalism she showed during my experience. Mahalo Suzie! read more

This is my first time working with Homebridge Financial in Hawaii. Keri has been so helpful and available to assist with our VA loan. We are former military but had never used the VA loan benefit. I seriously can't say enough about how wonderful she is. I was working with another loan agent who wasn't as motivated, available or informed about all the different loan options and so the other agent recommended Keri. Keri has been amazing, professional, super knowledgeable and straight forward. I am pretty naive about how the home buying process works, (my husband handled the first home purchase) and she has been patient and walked me through step by step. Now that the process is over I kinda miss all the back and forth texts. HAHA! She is great! I highly recommend her to everyone. I never write reviews but she deserves 5 stars and I wanted to make sure that all potential clients know what a fantastic experience they can have during an exciting and stressful time of buying a home. read more