Preston Sims and his "HI Five Team" are my family's go-to team for everything mortgage and refinancing. Preston and his team have helped us secure a mortgage last year, and refi'd our home when the interest rates decreased during the pandemic. Preston and his team are professional, dedicated, energetic, fun, responsive at communicating, and good at what they do. My husband and I know that he will always get the job done. If you need anything mortgage related, Preston and his "HI Five Team" are your team! read more

I was very close to moving forward with another lender, until a friend recommended Preston Sims. I reached out to him to see if they could be competitive, and I was pleasantly surprised. I knew after speaking with him that I was in good hands. Preston and his team made my first home purchase process a breeze. They stayed in constant communication via e-mail, text, and phone calls throughout the entire process. I cannot say one bad thing about my experience and I am grateful I found them through a good friend. You can trust them to stay on top of it, and we even closed a week ahead of schedule. Woohoo! read more

Loved my experience with Preston and his team! They really did help me a lot, and i felt cared for and attended to each step of the way. Great company, and people too! read more

Preston Sims and his team were extremely professional and easy to work with. They were reachable seemingly 24/7 via text, phone call or email to explain in detail any issues that I had. I would use Preston Sims and his team again without question and would highly recommend. - Dave Bruce read more

Preston and the team made our home purchase process smooth and stress free!!! Much mahalo...we will definitely recommend you to friends and ohana!! read more

If I can give Homebridge 10 stars I would. I just closed on a condo in Honolulu and the process was so simple and stress free. Buying a home is stressful in general but Preston and his team were responsive, and helped out with any questions I had to make the process easy! Thanks so much! read more

I worked with Jennifer Coutts for my home purchase. Super responsive, even on weekends and she was super helpful breaking down some a bunch of financial documents that felt daunting as a first time home buyer. Very knowledgeable about buying specifically in Hawaii as well. read more

Preston, Kira, Rylan - the WHOLE Homebridge team were KILLLLLER. They were able to lock in a super low rate on a jumbo loan, and ALSO track all my complicated Crytpo transactions no problem. They also provided great advice on the all along the house hunting journey and were super easy to work with. 5 stars, would recommend borrowing a million dollars from them again. read more

Preston and his team were great. I had competitive offers from mainland lenders but I really wanted to stay local and the cost ended up being the same in the end. Everything went smoothly and my refi closed in about 20 days! I would definitely work with them again. read more

Aloha, We had a great home buying experience with Homebridge Financial Services. Keri and her team were very knowledgeable and attentive and kept us updated throughout the entire process. My wife and I always felt informed and at ease. Keri, Dominic and Angelina were always able to answer our questions and that made all the difference throughout our home buying experience. Thank you all so much for all your help. We would highly recommend you all to everyone looking to buy a home. read more

Exhilarating. That was the buzzword we were using as we closed on the house. Preston and his team were a pleasure to work with, and his professional acumen and their communication and timeliness all helped to make the process seamless and pain-free. The funding process is potentially the most stressful part of buying a house, but Preston really helped to quell the worries and answered all of our questions. We really appreciate all that he and his team have done for us to purchase our forever home! read more

Homebridge - At closing with Preston and Pumehana! - Mortgage Lenders Near Me - Honolulu, Hawaii

I am so pleased with Preston as our lender on a beautiful home purchase in Hawaii Kai recently. Preston was so very attentive, available, knowledgeable and fun to work with on every level. I know we will work together again in the near future! Thank you so much Preston! read more

Preston and his team at Homebridge were so awesome to work with! They were super on top of everything, had great communication and kept us informed at all stages of our loan. I really felt like they were part of OUR team, fighting as hard as they could to insure everything worked out and we were able to get the loan we had been pre-approved for. They were very professional and easy reach at all times. They made the financing side of our home purchase go so smoothly. I would definitely recommend 100%! read more

Homebridge - Preston and his team were amazing! Thank you so much! - Mortgage Lenders Near Me - Honolulu, Hawaii

Thank you HI FIVE Team for all the hard work and support through our challenging search for a new home. We really appreciate all of your efforts! read more

I give my highest recommendation to HomeBridge Financial Services! I was looking for a new home in Hawaii and I googled the first realty company that popped up which was Century 21 with Erin and Ron Evans. They immediately referred me to Keri Shepherd to get pre-approved and from there, it was a perfect combination of a great realty team and an amazing lender. I do not know anyone on the island and I had to do all of my transactions from Las Vegas. Everything went smooth and on a timely manner. I give my utmost recommendation to use Keri Shepherd for home lending services. She called/texted/emailed me back within minutes. My loan was a little complicated and unique, but she made it happen! She is definitely the person for the job! I had an early close than expected and I received the best communication and customer service! read more

I spoke to multiple banks and loan officers but found Jennifer and her asst Alana to be so friendly and responsive and knowledgeable. They walked me thru the entire process and even saved us hundreds of dollars by realizing we never filed our homeowners exemption in the 15 years we've owned our home. The level of service we received was top notch and I will definitely be back when I purchase or refinance again. read more

I rarely give 5 stars for anything, but Jennifer Coutts and Leslie Shoemaker rock! This is the 3rd home purchase for my husband and me and the first time buying in Hawaii. With previous companies, we were jerked around with multiple closing dates that were cancelled at the umpteenth hour, the loan officers were horribly disorganized and I had never felt like I was getting the best rate they could offer. From my first interaction with Jennifer, I knew she was different. She was professional, prompt, compassionate, fun, courteous and always available. She took my questions and concerns to heart, never made me feel like a nuisance and never tried to avoid my emails or calls. When it was time for Leslie to step in and collect all the paperwork (and there was A LOT for this loan because of the type of loan it is), the transition was seamless and she give us the same care and attention we got from Jennifer. Not only did she not cancel our closing date numerous times, she was actually able to bump it up so we could close two days early! It was the most straightforward home mortgage we have had to date. Sometimes I think I should pinch myself because I can't believe how lucky we have been to have this go through so easily. I cannot sing their praises enough. Thank you, ladies, for making our dream home come true! I'm recommending you to everyone I know! read more

Preston and the HomeBridge team were great to work with. We faced a challenge refinancing our home despite having a lot of equity because we have a small business and small business lending under COVID made a refi with a bigger bank impossible. Preston was able to get it done with a minimum of time required on our end. Quick, easy, reliable and the whole team is so nice to work with! Highly recommend them - especially for small business owners! read more

We were referred to Preston Sims by our real estate agent Jason. Prospect Mortgage was easy to locate at Kahala Mall; (it's in the office buildings over by the Long's receiving area.) It's a small office and the front desk woman was very friendly. We met with Preston early on and learned about the process and what to expect from the loan side of things. He was very personable and knowledgeable. He even remembered some obscure USDA law that would have derailed buying the home we chose! BUT Preston saved the day, called his contacts and did some research all while we were there, and made sure the law had changed before we put anymore money into trying to buy the place. He answered any questions that came up and was easily reached by phone or e-mail. He kept us in the loop and made sure that he had whatever paperwork and documentation he needed to ensure a clean loan approval. We lovingly started referring to our entire group as "The A Team" since each person involved with our buying a home, really stepped up to the plate, made it happen, ironed out "wrinkles" along the way, and really created an incredible home buying experience for us. We have both said that we will definitely be working with Preston again when we purchase our next home. read more

The High Five team are very professional and excellent when it comes to customer service. Preston was always there to answer questions and assist in anyway possible to make an usual stressful experience into a relaxed joyful time buying a home. The team goes above and beyond. I had an unique situation that needed a lot of coordination and the High Five team was there to bridge communications and make it happen. I couldn't be happier with my home and High Five made it possible. read more

Preston Sims assisted me in lining up the financing needed to purchase a home in Kapolei / Makakilo. It was a little bit of a complicated deal, but he and his team were there to help us through the process and get done what needed to be done in order to close as quickly as possible. I appreciated his professionalism, knowledge of his business and matter-of-fact approach to looking at the details of the deal and letting us know what was possible. He was quick to respond to questions and emails and explained things in more detail that weren't making sense. read more

Preston came thru again for me big time. He and his team got me refinanced for a lower mortgage payment. He looked over my mortgage and see what would best suit me and the refi process was so easy. I didn't have to do anything as his team took care of everything. He and his team are the best. read more

Keri and her team at Prospect Mortgage have financed two loans for me. Keri was recommended to me by several local real estate agents, and I was amazed at the quality of service provided! When the time came to refinance, Keri called me immediately to help me get a lower annual rate, which is currently saving us hundreds per month. Keri's team who supported me included Alana and Leslie. I recommend Prospect Mortgage to anyone on Oahu looking for a caring team that works with your best interest in mind. read more

Keri is always there for you!!! We have bought two homes and gone through Keri Shepherd's financial services--one home was purchased on Oahu while our primary residence was on the mainland so many services were completed remotely. She is incredible in working through details and coordinating with the escrow company and realtor. It didn't matter when our realtor called for preapproval letters, she was always immediately responsive--one time from the hospital. She makes the transaction personal and treats you as a special and valued client. We would always go to Keri first for any loan transaction! read more

Working with Suzie has been nothing but absolutely amazing. Being a first time home buyer & only 25.... I can tell you I never ever thought that I would be where I'm at today. We always thought purchasing a home would be nearly impossible. That we wouldn't be able to take that step in our lives, but Suzie made that happen for us. She literally was there every step of the way (even during my near mental breakdowns through the closing process lol). I had so many questions and Suzie was there to answer all of them in detail and with no feeling like I was bothering her. I can only imagine how busy she must've been, but she made us feel like her only clients. You can always tell when someone is being genuine... And when they're trying to just "close the deal." We always felt like Suzie was there advising us as if she's purchasing the home herself. She was patient, kind, and understanding. This review will barely get the message across. Just call and set up a meeting with her. Talk to her. You'll know she's the right one when you do!! read more

Suzie and her team at HomeBridge made my first home buying experience a breeze! Suzie took the time to walk through the entire process and made me felt at ease during a typically stressful life moment. She communicated with me often, answered my questions regardless of the time of day, and was diligent in getting me the best rate possible. The teams efficiency and attention to detail helped me close early which was an additional money saver. Even though I have my keys to my new place, I know I can still count on Suzie to answer any questions I may have. If you want great service from a friendly and professional loan officer, contact Suzie and the HomeBridge team. read more

I had the pleasure of working with Preston and his team on a loan for my first home. Preston and his team made the process painless. He was available to answer all of my crazy questions almost 24/7 during the process and even afterward closing. I highly recommend Preston and his team to anyone that is looking for a great local lender. read more

Preston Sims and Stephanie D were a great help to my wife and I in our first-time homebuying experience. We were referred to Preston by our realtor friends who gave him glowing reviews, and they were right. As first-time buyers, it's only natural that we came in feeling tentative with a lot of questions. However, we were pleasantly surprised by the quick and informative responses we received throughout the entire process. After our initial loan estimate meeting, we took some time to find a suitable property that met our needs and our budget, and Preston kept in touch through regular (but not too frequent) check-ins. Finally, after months of searching, we settled on a place that met our needs and more importantly fit our budget. Preston and Steph were nice enough to provide blank copies of the documents we would be signing so we could review them ahead of time and answer any questions we had. As a result, we closed on our home without any issues. During our final meeting, as we were signing our closing documents - which is the time that many people get very nervous - we felt strangely at peace. Preston and Stephanie played a big part in getting us to that point, through their support and patience and encouragement. The end result was a stress-free signing, and we walked away not feeling like we signed our lives away, but that we started a new and exciting chapter of our lives as a married couple. We highly recommend Preston Sims for other first-time homebuyers like us who want to learn more about the mortgage process and aren't sure where to start, or for anyone else needing mortgage loan services. If we ever get the opportunity to refinance or purchase another home down the road, Preston will be my first call. read more

As first time home buyers, we are so thankful to Preston Sims for all of his help throughout the process of buying our new home. He went above and beyond to answer all of our questions, was always available, and even helped with unrelated questions at times. He and his assistant Stephanie are very orgainzed, thorough, and a pleasure to work with. They made the process less hectic and we felt reassured the whole time. Thank you Preston! read more

Preston and his team secured my mortgage loan with zero issues. Things went very smoothly that I thought it was too good to be true. Preston and his team proved me wrong and now I'm moving into a new home tomorrow. Do not hesitate to give them a call especially if you're a service member looking into utilizing your VA. They are very well versed in these types of applications and they will take care of you and your family. read more

This is my third home purchase and I can tell you that this has been the easiest for me, even in this hot, unpredictable market. Preston and team were fantastic all throughout my experience and helped me land a beautiful home in a beautiful area. Preston personally walked me through my loan and all the ins and outs. He helped me picked the best option that made the most sense for my situation. I greatly appreciate the Hive Team for their hard work. They have my highest recommendation!!! You will not be disappointed. read more

My loan officer Eddy Leon was excellent. He delivered superior customer service. He made my loan experience stress free. He is an all around good guy. I would definitely refer him. read more

Awesome team to work with. Very thoughtful and thorough in the process. No hidden agenda/fees. All document sent are easy to read and understand. Have a safe holidays and stay safe! read more

I have had the pleasure of knowing and working with Suzie Bass since 2004. I know almost every loan officer on Oahu and I can say that Suzie, is the friendliest, most thorough and knowledgeable lender I have ever worked with. She is deeply committed to every client and transaction she works on regardless of the loan size and treats everyone of her clients like family. She is kind, responsive and closes every transaction we work on. She is my lender for life. Respectfully, Jason Taira, Realtor read more

They understood my families needs and did absolutely everything to answer those needs. Tremendous service. Always available to answer questions and concerns with diligent responses. Great team! read more

Keri Shepherd and Alana Lawler provided my wife and I will "Exceptional" customer service when we purchased our latest home. Combined, my wife and I have purchased a total of 5 properties using 5 different mortgage companies and Prospect Mortgage stands out as being the absolute best of the best. In fact, if my wife and I had used Prospect Mortgage to purchase our first property, then we wouldn't have used any other lender. When family members, friends and co-workers mention they're thinking about purchasing a home, my wife and I send them directly to Keri and Alana. We wouldn't even consider sending them anywhere else. Thank you Keri and Alana for a job very well done! read more

Tim O'Leary is hard working and honest 2 qualities that I admire and respect. I have worked with a lot of loan officers over the years and and can trust that Tim will always do his best to advise clients and direct them to the best solution whether it means that he refers them to another solution. Tim is simply best in class. He anticipates problems and avoids situations which is exactly what realtors need. Call Tim for all your needs read more

I worked with Alana Lawler and loan officer Rick Gutierrez to do a refi on our condo... WOW!! we closed on our refi within 21 days of my initial contact with Alana and Rick! Does it get any better than a quick close? Well the fact, that communication was effortless, quick and honest, is the icing on the cake. Rick is so knowledgeable and a real expert in his field;we believe we found our loan officer for life now =) **that feeling you get when you know you found the right team ** priceless** If you want a honest, fast, knowledgeable, friendly and experienced loan officer than please work Rick and the team at Prospect- You wont be disappointed =) read more

I have to give a special MAHALO to Jennifer Coutts and her fabulous team consisting of: Alana Lawler, Leslie Shoemaker and Elizabeth Estrada. This fine team lead by Jennifer Coutts successfully helped me refinance my condo in a expeditious and agreeable manner. My first time buying a condo a year and a half ago was a total nightmare. I had gone through two mortgage brokers and numerous lenders. What was supposed to be a 45 day close turned out to be nearly a TWO and 1/2 MONTH ordeal. Needless to say I was quite apprehensive of going through the process again with a refinance. Got Jennifer Coutts Contact Information from a close friend Kianna Mossman, AVP Escrow Officer at Fidelity National Title & Escrow of Hawaii on a Friday afternoon around 4:00pm and Jennifer immediately responded. That Monday we had opened a refinance with Tia Tagavilla AVP Escrow Officer at Fidelity National Title & Escrow of Hawaii and closed in less than THREE weeks from opening the refi transaction! I was impressed from beginning to end. Jennifer and her staff are knowledgeable, efficient and trustworthy! Jennifer Coutts and her team has my FULL recommendation! read more

Working with Keri and her team to finance our loan has been an absolute pleasure. They go out of their way to make you feel like a valued client. She answered every call, text, email promptly and thoroughly. She and her team were extremely organized. She made us feel like we had our own personal home-buying cheerleader. read more