This place is awesome. They actually can bring your title documents to you, but I like coming into…read moretheir location. I like how the staff here will privately go over your documents in one of their mini conference rooms. If you have questions, they will answer them. Parking: when I first came here, the GPS told me to go by Ross. It is WRONG! Park at the top of (3rd floor) Pearlridge uptown, by Kaiser or that Kids Dental clinic. There is ample parking. Staff is very helpful! They make you feel welcome and comfortable. Overall, I had a great experience working with them. They are efficient and have multiple locations too.

The receptionist is always very friendly. Very accommodating for signing appointments and deposit…read morecheck pick up and drop offs. I actually always have pretty positive experiences with all of the First American offices. The Waze directions are wrong though. The first time I came I got lost but when I called the office they were very nice in explaining their location. It is located on the top level of Pearlridge Downtown, same level as the top of Macys. Enter from Moanalua Road and turn to the left and it's next to Kaiser and the pediatric dentist office. Lots of parking too!

Amazing service nice to have a place open on weeks ends to cash in checks very convenient locationread more

Customer service is so poor, usually struggling to hear what the lady is saying and then she would…read morejust yell when I keep asking to clarify. Instead of answering nicely, she would all of a sudden sound rude and raise her voice. I had to call them a couple times for them to say that they would return my call on a recorded line to take my payment. I've been trying to be nice to them but I they've been giving me a hard time every time. She doesn't deserve a star at all.

GREAT COMPANY! Candace koike were fantastic. Such a great experience to have a HELOC with her. She…read morewas every professional, patient and friendly. I highly recommend her to anybody who needs a loan. Keep up the good work and looking forward to doing another transaction with you in the future! Jian.

My husband and I were thrilled with the service and rate we were able to get from CU Network…read moreServices. From start to finish, they took care of all our needs. There were no issues or surprises. Miles and June really took care of us and we closed immediately. If you're looking for a service that'll understand your needs and treat you like family then this is the place! I look forward to working with them again in the future as they now have more lifelong clients and friends!

Very helpful and always friendly! Love this location as it's convenient to work…read more I do all my banking here and so does my entire family. Thank you for always being very accommodating and greeting us with a smile! Thank you

This branch is so convenient since i work nearby. Friendly and fast service…read more Everyone there is so helpful and knowledgeable.

Need an International Driving Permit (IDP)? Look no where else! AAA Hawaii is the only in-person…read moreoffice you can get it. The other option is online, which does give you options for multiple years, but you gotta pay international shipping because we live in Hawaii. :/ I'm not a AAA member, but you don't need to be to get an IDP (and passport photos, which you need). Coming here was very easy. It's located along Nimitz, next to Best Buy, in the Nimitz Center. There's a decent amount of parking around. Just park the stalls without any signage. Members have VIP parking out front. Inside is quite lively. I don't think anyone would be bored working there. The front desk receptionist was very friendly and sweet. She gave clear instructions on where I need to go. The entire process was SUPER QUICK. Took my passport photos (only $15 for a set of two), took my driver's license, and a few minutes later, I have my International Driving License ($20 for a year). You can choose your start date, so I chose the first day I rented my car on my travel. Overall, it was an awesome experience. Customer service was top notch. Everyone was so friendly, nice, and super efficient. Now I know where to get my passport photos now! It's cheaper than other places. I'll definitely come back.. cause I expect I'll need an IDP again!

We are 40 year members of AAA…read more It is October 1, 2026 and my truck was stalled on the H-1 freeway! We managed to drive to the US Post office at the airport. I called the AAA for a tow to the car repair shop. I was promised: 2:45pm O'Sung Towing LLC should arrive; I waited ... then received a text: 3:29pm O'Sung Towing LLC should arrive; I waited ... then received a text: 4:24pm O'Sung Towing LLC should arrive! I had been waiting for 3 hours! I had called AAA and was routed to an AI (I hate these things) generated texts ... do you want a STATUS? do you want to CANCEL request for a tow, or do you want an AGENT? I had waited for 3 hours! I called O'Sung Towing LLC and was told they provide 24 hour service; OMG, this is a AAA contractor and they represent AAA. We are 40 year members of AAA! This fact did not impress the AI or human Josh, or Lovye or Christine with AAA that I had been waiting for 3 hours and the fact that as a senior citizen, my request for a tow was disregarded as a insignificant. AAA wanted me to CANCEL my request for a tow and risk waiting 24 hours as their contractor O'Sung Towing LLC prides themselves to service AAA members, without regard to being members for 40 years! What is their purpose for existence! I should have called GEICO at the beginning! As a result, I am cancelling our 40 years membership with the nationwide known AAA. What a waste of time and effort and money to trust AAA. What a waste of time and money to trust O'Sung Towing LLC. AAA should not trust O'Sung Towing LLC and eliminate that company as AAA contractor. I trust GEICO.

Outstanding customer service. Tellers are always very friendly and polite. Willing to help you in…read moreany way. I normally use the Pearl City or Mililani branch but now that I've moved I use the Aiea branch. Same great attitude by the tellers. Very satisfied with everything they do.

Great, friendly quick service. Opened up savings accounts for my children…read more Kaiana was more than helpful

Nice people, good service; however, they want your money but don't allow its customers to use the…read morerest room. Suggest people bank elsewhere where they value customers and allow them to use their bathroom facilities.

I've drove by Central Pacific Bank's Pearl City Branch hundreds of times but never made a stop…read moreuntil today when I needed to use the ATM. I don't know of any other CPB that has a drive-thru ATM/Night Depository. Long and short. Have had my accounts at CPB from when it was originally City Bank. Small local Hawaii bank that merged over 15 years ago, that's how long I've stayed loyal to my bank! I've memorized my checking, routing, customer service line, and seen changes throughout the years. Those days when I need to walk into a branch, I always get great customer service from the tellers, call center reps, and other departments bank-wide. Downtown Honolulu is home to the Corporate HQ's and Main Branch. Like any business or industry, when one area isn't profitable as another area, you'd either downsize, consolidate, or expand where there are new opportunities. Unfortunately, few branches were closed permanently, for example in-store branches at Times Supermarket and Don Quijote. If I was a brand new customer shopping around for a bank, this new Shaka account would be a perfect introductory! They give you $100, you get your direct deposit/paycheck 2 days in advance, and you get refunded $20/month on ATM fees!

Parents have been a long time client of this location, so during the Pandemic, they still withheld…read moretheir professionalism following social distancing ( no one allowed in their office) however my mom is old school and didn't want to mail her payment, so they abide her request for a printed receipt ( paper trail proof she took care of the payment she can SEE). They were patient enough to honor mom's request, so thank you!

This was my first time at the Allstate Waipahu location…read more My husband has Allstate and I had farmers so we came in to add me to his plan and I must say my first office experience at an Auto Insurance definitely left an amazing impression on me! I am absolutely clueless when it comes to auto insurance jargon and the staff worked collectively as a unit to explain everything and answer all my questions about no fault and full coverage. They were extremely patient with me and my lack of understanding. I love how the entire office felt like a family and didn't hesitate helping each other to help us accomplish our goals! They were able to help us find the most discounts possible and get us the best possible rate. Working in customer service I left this office feeling a bit envious that my own office environment isn't this inviting or family orientated. It was truly an amazing feeling. They even gave my daughter a coloring book and crayons to occupy her self while we were here. That was truly amazing!! Allstate has a loyal customer in me and I will continue singing their praises to anyone who inquires about auto insurance