My experience has been very positive with Visiting Angels. The type of care requested has been…read morecourteous and caring and the office experience has been professional. I am impressed with this agency as compared to other agencies.

I called to obtain information and request an in-home assessment for my mom, who was having some…read moremobility and intermittent episodes of weakness, and Visiting Angels responded within one hour. They not only provided an excellent summary of their services, but their recommendations for my mom were thoughtful and respectful of her desire to maintain as much independence as possible. As a nurse myself, I feel very relieved to know that they are providing support and care for my mom when I cannot be there myself.

Visiting Angels was a godsend, no pun intended. I am an only child that lived far from my mother…read more When my mother fell ill with stage iv cancer, the situation quickly became overwhelming. Looking back getting Visiting Angels involved earlier would have avoided many of the challenges. Their aides were exceptionally diligent and compassionate. They worked with the nurses from the hospital system's palliative and later hospice care teams. The Visiting Angels scheduling team was also able to increase coverage as needed and were always just a call away, 24x7. The Visiting Angels were able to meet mom's daily care needs and provided a tremendous sense of relief. With Visiting Angels taking care of the ADL's, I was able to focus on managing the overall care (scheduling and taking her to appointments, paying her bills), while visiting angels took care of the day-to-day care needs at home. If you're in doubt that Visiting Angels can deliver, lets this ease your concern - they can. To Visiting Angels Chadds Ford, PA, thank you so much!

I worked briefly for Visiting Angels of Chaddsford. It was the best Agency I ever worked for. Not…read moreonly do they care about their clients. They are really good to their employees as well. They offer a lot of incentives and perks. So, if you're looking for a great agency to work for, look no further. You won't regret it!! I assure you that as soon as my schedule opens back up. I will be back! P.S. I live in Pa, not sure why I am coming up California!

I can honestly say this is the best company! And if you are looking for great individuals to work…read morewith and a great time ComForCare home care shows nothing but endless love and support for not just their clients. Also their care givers. I could not be any more happy to be apart of this great agency!

From the owner: ComForCare Home Care Chester County South can help individuals with daily activities such as…read moregrooming and bathing, hygiene, dressing, meal preparation, medication reminders and transportation. Our dedicated caregivers can be available a few times per week up to 24 hours a day to provide care, depending on what the client needs. With ComForCare's personal care services, families have peace of mind knowing their loved one is receiving the best care possible in a comfortable, familiar environment.

These guys are the absolute best, back in September I had to get a pin put in my hip, now on…read moreJanuary 7th, I had to get my knee replaced. I was lucky enough to get my favorite physical therapist, Melissa back! I've had two nurses come to the house, Ed and Annmarie, you are absolutely amazing. Not sure what I would do without this place, I feel very lucky to have them and highly recommend them.

I need to write a great review about my physical therapist from Mercy Home Health Care. I had my…read morehip replaced May 24th 2017. My physical therapist that came to my house, Keesha Vassel- Ford, what's phenomenal! It was very frustrating not being able to do everyday tasks and she helped me get through it. She gave me confidence that I did not know I had. She treated me with the utmost respect and at the same time it was like she was a friend that I've known for years. She need my recovery so much better I'm so much easier. Anybody who would have her as her as their physical therapist is very very lucky

My mother used this agency on several occasions. On one recent visit the 'angel' took her to the…read moregrocery store in his unreliable car. When they were in the grocery store he said he was hungry so she offered to buy him soup. That was't enough - he ask her to buy him a hoagie! Really, who does that? She bought them because she wasn't sure what would happen if she didn't. Would he have left her at the store? The most recent 'angel' took her to the grocery store also. When they returned home a couple things fell out of the bag and were overlooked. Honest mistake. When mom called to get this resolved they said the products would be dropped off next day. Never happened. Next phone call they said the drivers car was stolen. What does that have to do with it? I called and spoke to the very rude owner, he was annoyed that I called to complain and told me it wasn't worth his time for a once monthly visit and she should never call again. This is a service for older people and they are not concerned about the type of service they provide? Customers are the ones paying for the service so their voice matters. I do not recommend this agency.

VISITING ANGELS IS DANGEROUS TO THE LIVING. Where to start?…read moreMaybe the fact the live in caregivers have no idea what they are doing. Plainly written instructions. Dad's meds are on one side of the kitchen in 28 dated, labeled bottles (two for each day we were gone.) The dogs meds are in a daily dispenser (M-F) container next to the fridge. Quote, Caregiver, "I almost gave the dog your dad's meds. I don't know which is which." Other plainly written instructions, feed the dogs once daily. "The dogs are pooping in the house." Me: Are you feeding them once daily? "No, twice." Here is this real kicker: We come home, all windows open, AC running, dryer sheets scattered on the floor. Obviously there has a burning on the stove top which blackened the wall unit microwave above and killed it. Small melted spot, digital display frozen, unit inoperable. Blackened pan in dishwasher. When asking the manager/owner about it, he looked into it and returned telling me neither of the care givers knows what happened. Both claimed to never have used the microwave. Considering a large portion of the microwaveable vegetables I stocked up on for Dad are gone, this is a lie. So, we are out a microwave. Owner made reparations in the amount of $600 for our trouble. I could have sued him out of business. I'm glad my Dad and dogs are still alive but under no circumstances do I recommend using this outfit to care for anything you own. Parents, pets, even plants. There was dog crap hardened on the floor when we returned and there was no effort to clean up. Negative stars for this crap non-caring outfit.

Very friendly staff, extremely helpful. You can always get in touch with a person during business…read morehours. I switched from a different home care agency to Trusting Hearts and it was a smooth transition. Glad I switched.

From the owner: We offer full service, round the clock, home healthcare. Let us care for your loved one with as…read moremuch love and care as you would.

I have been working here for around 2 months and its a great atmosphere.All of the caregivers are…read moregreat and always communicate. Our clients are always happy and so are their loved ones. We strive to hire and have the best caregivers we can find. We are open 24/7 for questions and concerns.

My dad needed full time health care at home for several months in Collegeville. After a very brief…read morestay at Cathedral Village in long term care, we decided it was time to bring him home. We had already fired out first at home care company when we came upon Assisting Hands. What a difference!! All of your care takers were excellent. They were thoughtful, treated my dad with dignity, loved dogs ( a must) and went about their business with such respect and care. We could not have asked for more. This company is top drawer. Do not hesitate to call them and seek out their services. You will be pleased!

We recently hired BAYADA's private duty aides to provide 24-hour care for our terminally ill…read moremother. My sister or I were almost always also present, but we needed an aide to assist with bathing, toileting, and so the family caregiver could sleep at night. We hired BAYADA aides for approximately 2 1/2 months during the COVID-19 pandemic, until my mother died. As a retired hospice employee, I have seen many home health care agencies, and had previously used two other Wilmington companies for Mom's care. BAYADA's private duty home health aides are far and away better trained and of higher caliber than any other such agency I've seen! PROs: 1) Services began very quickly, just 24 hours after I contacted the agency. 2) The office staff were organized and responsive. 3) Aides were consistently pleasant, respectful, on time, had good hygiene, reliable. The very few times we had problems, the office accepted our concerns and removed that aide from our schedule. 4) Aides were well-trained and enjoyed their job and their employment at BAYADA. 5) Generally positive attitudes! CONS: 1) In 2 1/2 months, we were unable to settle down to a schedule with less than five aides/week covering the 24/7 schedule, as we'd hoped. There were several factors that complicated scheduling, including: COVID-19, we had a large dog, our location (N. Wilmington.) The constant parade of new aides who each required orientation at the beginning of each shift, was tiring. 2) It is nearly impossible for an agency to guarantee 24/7 coverage and not have gaps. There were two times that employees did not show up, but the employee ending her shift needed to leave. If a family member had not been present, my mother might have been left alone. [although company policy states that the aide cannot leave until her replacement arrives, some of these aides were hurrying to another job or to care for their own child.] In sum, however, I was very, very pleased with BAYADA's private duty aide service.

From the owner: BAYADA was founded on the principle that health care gets better when clients get better care at…read morehome--the place they most want to be. From the nurse, therapist, or aide in the home, to thousands of committed employees supporting their work, delivering that care is our highest priority and greatest joy. The core values of company philosophy known as The BAYADA Way--compassion, excellence, and reliability--are ever-present in our daily work. Its tenets are timeless. The BAYADA Way is our shared "true north" that embodies the essence of what we stand for, believe in, and value.