Had a long conversation with the intake lady about what our needs as well as they assigned someone…read moreto come do a home visit to listen to our needs. The resource that came to the house didn't want to do any work didn't want to take care of my father, and did not perform the duties as agreed upon with management. Management tells you all the things they will do such as bathing, exercise, light household chores, but then the resource that comes to the house says they don't do anything, but sit and keep the elderly company waste of time and money.

From the owner: Home Instead provides personalized, non-medical in-home care for older adults in West Chester, PA…read more Our Care Professionals support daily routines with companionship, personal care, meal preparation, light housekeeping, transportation, medication reminders, respite care, and Alzheimer’s and dementia support. We build flexible care plans around each family’s needs, schedule, and preferences so loved ones can stay safe, comfortable, and connected at home. We proudly serve West Chester and surrounding areas with dependable care and clear communication for families. Call today for a free care consultation to see how we can help your family.

The Hickman is a small personal care home- close enough to walk to downtown West Chester, far…read moreenough to be out of the traffic. Great, caring people that try to live and work by their values. Neat older building with character- the apartments are all different, and the outside areas are beautiful. They provide a lot that other communities don't- transportation to doctor appointments, activities 7 nights a week, a really active resident dining committee and responsive dining team. A beautiful non-profit senior living community for those who aren't thriving alone, but don't need 24 hour nursing services. A great place to work- very little turnover of staff. Highly recommended!!

This is a great place if you want your loved one to be neglected. If you want to be lied to about…read moretheir health and the care they're receiving definitely send your loved one here! If you want your family member to sustain physical injuries because the staff neglects them choose the Hickman. Sure, the rooms are nice and the food is okay but the quality of care is horrendous. The Hickman should be shut down.

They don't except the medicaid waiver program, I wish they did bc they seem like they are a great…read moreagency

YPYW is fantastic all around. Both the owners and the staff are naturals at caregiving. They are…read morecompassionate, but also upbeat and positive. My parents look forward to Karen arriving, and she is a tremendous help! She keeps the house and them going, and it gives me peace of mind knowing that they are in the best of hands. Wonderful small business, we are so happy that we found them!