I was told by a person who worked there that the company is not as professional as they should be…read morewith their clients and there employees. That's a must in homecare! When Excel talks to their clients they don't confront them face to face if there are problems they call or email (unprofessional) they are also not on top of situations quick. If the employees have concerns they jump thru hoops to get answers, by more than one team member having to repeat. Other issues involve both client and employee when speaking with staff they always hang up before conversations are over. Yes many things need to change with this company I would think

Excel took care of my mother and I couldn't be more impressed with their company. My mother's…read morewasn't the easiest person to get along and work with but they were able to get the job done with no problems. My mother's case required multiple caregivers and Excel was able to provide excellent staff members and the office staff was a pleasure to deal with on the phone. I used multiple agencies in the Philadelphia area and all fall below the standards I have for home care. I'm in the process of getting my father approved for services through the State and I will be going back to Excel to handle his case.

They have been taking care of my 92 year old father for almost two years, and they are wonderful!!!…read moreThe staff is well trained and helpful. They are always here, on time, my mother was disappointed! They are the best!!!!

Our family has been a customer for over a year. From the care in the office and attention to…read moredetail to our varying needs by Deb, to the very nice and responsive ladies who come out to your house. We are primarily 24/7 live in care but have also used the hourly folks as well. Kudos to Angela,Liz,Annie, and Fatima for their kind, caring, responsible performances during their time in my mother's home. I can't say enough about the entire experience Comfort Keepers has provided to our family.

I used this company for the first time prior to spine surgery in December, having gotten fitted for…read morea collar to wear post-surgery. Not only were they patient, accurate and helpful in answering my questions, but they were very, very nice and knowledgeable about their products. I have started ordering incontinence supplies from them; again, their customer service and concern for my needs have gone above and beyond my expectations. I highly recommend this company for all your medical and surgical needs.

The service was fantastic they help me a lot with my leg brace I would recommend them highly and I…read morewill go back in the near future

They don't except the medicaid waiver program, I wish they did bc they seem like they are a great…read moreagency

YPYW is fantastic all around. Both the owners and the staff are naturals at caregiving. They are…read morecompassionate, but also upbeat and positive. My parents look forward to Karen arriving, and she is a tremendous help! She keeps the house and them going, and it gives me peace of mind knowing that they are in the best of hands. Wonderful small business, we are so happy that we found them!

It has been a pleasure working with Eternally Grateful Caregivers. Very professional, compassionate…read moreand caring. I would highly recommend.

I've used this caregiver before . They are very professional, caring and I'd recommend them to…read moreanyone.

Worst experience ever. My brother passed here, there was no compassion, pushing the nurse button…read moremeant nothing, Noone ever came, came into visit n he was laying in a mess with flies crawling all over him. When I pulled in the drive way I could here him screaming with pain, his roommate said he screamed all night, when I got there I begged for them to get pain medicine, it took 4 hours to get 2 Tylenol. He has last stage bladder cancer n was in terrific pain. Really should shut down that place. I visited everyday, talked to other patients n thier families n they all said the same. It broke my heart n I couldn't get any help in there. The last couple of hours before he passed they finally gave him a dose of morphine n oxygen. He was treated horribly , his last month of life was full of suffering. N pain, no compassion. The worse he got the less they cared for him. Didnt have to be that way, he was admitted for "comfort care", He never felt any comfort there... I had to press a star to post but 1 star is not deserved!​

My husband was placed in short term rehab. The facility is…read moreabsolutely horrible. My husband was left in urine soaked diapers frequently, he was supposed to be checked every 2 hrs. THAT WAS NOT DONE! My husband suffered a left side stroke in May 2023 leaving his right side totally non-functional plus he lost all communication skills. Many times the call bed was on his right side, he can't push the button. One time my husband had moved his bowels, a CNA walked in and out, did nothing. He tried to get the CNA'S attention, that didn't work. He was trying to get out of bed to get help. THIS WAS A SERIOUS FALL RISK. My daughter caught sight of this and rushed to the facility. The facility cut a nurse on the 3 - 11 shift which meant, the nurse had 30 patients. Many patients required A LOT OF HELP! My daughter and I cared my husband everyday, afternoon and evening. Without us, my husband could have suffered severe complications. The facility had an OUTBREAK OF COVID. There were NO infection control guidelines and the first patient was moved through the hall to another room exposing MANY PATIENTS to COVID. My husband was one of MANY patients that aquired Covid. I have been in all Healthcare settings, Brookside Healthcare was the ABSOLUTELY WORST I have ever seen. I would not put my worse enemies in that facility. The Administrator and DON were difficult to reach and they DIDN'T CARE! Thank goodness we got my husband home before anything could happen to him.

The caregivers and administration are rude and do not provide quality care. I was very disappointed…read morewith my experience with the organization.

This is by far the worse company. The staff are nasty. You can hear them laughing in the…read morebackground. Staff answers the phone like their at home and you're bothering them. You can never get ahold of a supervisor.. it seems they are always in a meeting or a cigarette break. It's sad. Corporate said a it's no way to complain but they are franchise.. okay perfect! So I'll just go on yelp and vent. Horrible horrible horrible company.

If you need help caring for an elderly relative or anyone confined to their home, or maybe just…read moreneeds some good company, then look no further than Reliance for the MOST professional, MOST caring staff out there. Reliance will bend over backward until they find the perfect caregiver for your loved one. Reliance will help you place your relative in the best hands and to finally let you put your mind at rest. There is not a better operation out there. This I know.

From the owner: Reliance is a boutique agency providing home health care to families looking to give their loved…read moreones the best quality care right at home in the greater Philadelphia area. Reliance provides certified home health care aides fully insured and bonded. We specialize in Alzheimer's and Dementia and a wide range of home health care services catered to meet individual needs.

Always WORST Care you mean? Never There Care perhaps? My mother is an elderly lady who had…read moreseveral surgeries and was supposed to receive home health care through this agency. 1)The aides were almost always late or just didn't show up with no replacement offered. 2)The aides were lazy and didn't want to do what they were supposed to do - which was light housekeeping in a TINY efficiency apartment. 3)At least one of them would try to bring their child/grandchild to work with them! 4)They stole from my mother. 5)After calling management at Always Worst Care, they had the nerve to get an attitude with me. Their ads are all over Philadelphia, but do NOT trust your loved one to them. There are many more agencies that are MUCH better and more professional.

I never worked for this company but after seeing what my sister and mom experienced I never will…read more My sister worked for them for 2 years. She got pregnant and worked up until her 8th month she was forced to leave her job when she was told that they didn't offer maternity leave. Due to the fact that she also has my nephew at home who she pays his elementary school tuition on her own every month, she tried to get unemployment and was denied. She even offered to work light duty if she had to they told her all she could do is just leave her job when she was going to have the baby, just to not have a job to return to. Now on to my mothers experience with this company she's worked for them before until they hired someone else after she told them she would be caring for my ill grandfather who was dying so she was unable to work for a week. After a week she went back to find that they got someone to take her place permanently. After being without employment for almost a year she decided to give them another chance for them to never pay her on time, she didn't receive her paycheck for a month. And she still continues to work for this company its horrible my mom has to go weeks without pay and not able to pay her bills on time because their so unorganized. This company call they self Best care look more like the worst care to. If you want grow your company and get paid you should care for those who work directly with the patients more then anything, their the hardest workers and should be treated much better!!!