They don't except the medicaid waiver program, I wish they did bc they seem like they are a great…read moreagency

YPYW is fantastic all around. Both the owners and the staff are naturals at caregiving. They are…read morecompassionate, but also upbeat and positive. My parents look forward to Karen arriving, and she is a tremendous help! She keeps the house and them going, and it gives me peace of mind knowing that they are in the best of hands. Wonderful small business, we are so happy that we found them!

I used Visiting Angels for assistance I needed after outpatient surgery. This is a great service;…read morethey were very professional. I highly recommend them. AT, Lansdale, PA

From the owner: America's Choice in Senior Homecare…read more Visiting Angels is the nation's leading non-medical home care agency for seniors and adults with disabilities. We provide caregivers, personal attendants, Certified Nurse Aides (CNA) and Home Health Aides to seniors and their families to maintain their independence at home. We pride ourselves on the attention to case management, and in the effort we put into matching caregivers with clients and their families. We are on call at the office 24 hours each day, and caregivers are available for all weekends and holidays. We can provide the following services: - Assistance with Bathing and Hygiene - Meal Preparation - Light Housekeeping - Assistance Toileting - Transportation to Appointments/ Errands - Medication Reminders - Overnight Care - Live in Care - Hourly Care - Respite for Families - Hospice Care - Rehabilitative or Recovery Care - Assistance with Physical Therapy Exercises - General Errands - Laundry - Companionship and Activities Call us today for a free home assessment!

Great place to work, our owner is caring and supportive. Our office staff is like family and our…read morecaregivers who are in the field at the side of our clients are AMAZING! Our perfect team would not be a well-oiled machine without the caring and professionalism of our caregivers. If you want to join our team we are always open to hiring local caregivers.

Look no farther, this is the agency you want taking care of your loved ones…read more My mother has had caregivers from this agency since February 2019. And each person has been just what my mother needed. We were so thankful that mom had a caregiver, Marti who had a medical background. She was able to see her, many days a week, during Covid when the family could not. We really believed it was Marti that kept mom Covid free. Marti did her best to keep mom positive and upbeat during a very bleak time for the elderly. Every time I call the office I speak to amazingly kind, caring, knowledgeable, and patient people. I live out of state and am very much dependent on mom's caregivers. More recently, mom had to be hospitalized and the caregiver, Stephanie, was our "eyes on the ground" as I dealt with the medical staff and doctors. Each day we would get multiple updates and felt so good knowing someone was there in case mom needed a nurse or doctor. In this most recent circumstance, mom had to go to rehab. And Patty, at the Home Instead office, came along side of me and not only directed me to a great rehab but also went way beyond my expectation and reached out to a rehab, through her own contacts, to find an available bed. Stephanie has now been with mom at rehab and again is giving us much needed reports and follow ups till I am able to arrive next week to spend time with my mother. Finding Home Instead, during my mother's twilight years, has been an incredible blessing.

I am rating purely off of the lack of customer service I received simply when calling to get…read moreinformation. I submitted a complaint to the company website only to find out the person I had interacted with was the CEO herself! Awful. I don't mind being told they can't meet the needs of my loved one, but to suggest I try a nursing home instead was just insulting and tacky. Any good health care provider will have good recommendations to offer if their company can't meet your needs.

At first we were glad to find an agency that could help with our dad. But then the aide took my dad…read moreout in his car(which she had trouble driving)and spent way too much of his money at the grocery store. Also the cleaning skills were sub par. When we voiced concerns we were treated badly by the owner.

Quality of care was terrible. Paying 30 dollars an hour for an assistant to help my mother to the…read morebathroom at night as her sole job, didn't do it and left my mom calling for help and ended up wetting herself. Calling me at 5 AM to come over because my mother was on the floor. Caregivers showing up an hour plus late. When they arrive stating they can't do the tasks when they had a RN do an initial assessment of my mother's needs and obviously didn't do that well, picked the wrong people who were not qualified or fit for the job. Unfriendly and uncaring. Was told by the director they have great aides with low turnover which was a down right lie. I am a nurse, I have seen some poor healthcare in my career and this tops it. Stay far, far away.

I would leave 0 stars if I could. It is already scary enough leaving a loved one who is vulnerable…read moreand fragile in the hands of others. We thought that we were in good hands after seeing clearly false reviews on LaBelle's website. The quality of care from the staff was horrendous. My mother needed help standing to pivot to use the bathroom during the night, which my sister and I have been doing for months now. Somehow my mom was left to yell for help for who knows how long that she wet the whole bed, which is just neglectful. The next night the aide was over an hour late and then said she wouldn't be able to take care of my mom. We tried to reach the RN multiple times and we were told "someone would be there soon." Clearly there is a lack of training of staff. After we fired this company, both aides had the AUDACITY to say that they had back injuries from taking care of my mother, when we have had other assistance who were 5'1 and never had any problems in helping my mom stand to use the bathroom. This company is a scam and just caused our family more stress when we are already dealing with a brain cancer diagnosis. Do not use them.

These guys are the absolute best, back in September I had to get a pin put in my hip, now on…read moreJanuary 7th, I had to get my knee replaced. I was lucky enough to get my favorite physical therapist, Melissa back! I've had two nurses come to the house, Ed and Annmarie, you are absolutely amazing. Not sure what I would do without this place, I feel very lucky to have them and highly recommend them.

I need to write a great review about my physical therapist from Mercy Home Health Care. I had my…read morehip replaced May 24th 2017. My physical therapist that came to my house, Keesha Vassel- Ford, what's phenomenal! It was very frustrating not being able to do everyday tasks and she helped me get through it. She gave me confidence that I did not know I had. She treated me with the utmost respect and at the same time it was like she was a friend that I've known for years. She need my recovery so much better I'm so much easier. Anybody who would have her as her as their physical therapist is very very lucky