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Mercy Home Health

5.0 (4 reviews)
Open • Open 24 hours

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Springfield Rehabilitation & Healthcare Center - Dangerous frayed wires on broken bed

Springfield Rehabilitation & Healthcare Center

1.7(18 reviews)
1.1 mi

My family's experience with Springfield Rehabilitation & Healthcare Center was deeply troubling,…read moreand now we believe the issues extend beyond poor care into retaliation against families who speak up by Marquis Health Consulting Services. During my aunt's 11-day stay in 2024, we witnessed and documented serious problems: Trash left on the floors and unsanitary bathrooms (see one photo). A roommate whose oxygen was unplugged, dropping her Oxygen levels to 61% -- a near-catastrophe. A lack of responsiveness and overall neglect that worsened after we filed a complaint and submitted a review. My aunt is a former educator, soft-spoken, deeply religious, and severely disabled by late-stage MS. She was never violent or abusive. Yet, when she recently needed placement at a different facility (Providence Rehab in Yeadon, also managed by Marquis Health Consulting Services), she was suddenly denied admission. The company cited "13 incidents" from her Springfield stay, though no such documentation was ever shared at the time. This feels like retaliatory blacklisting for our prior complaint, which is against the law! We have now filed a formal complaint with the Pennsylvania Department of Health and the Long-Term Care Ombudsman, because families should not be punished for demanding safe and dignified care. No family should have to fear retaliation simply for advocating for their loved one.

Possibly the worst rehab facility in the area. Terrible service and quality of care. My mother…read morenever recovered. Rating zero if I could. The assisted living facility is good and I don't want to confuse anyone on that. The facility is separated rehab and assisted living.

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Springfield Rehabilitation & Healthcare Center - Just one example of the deplorable conditions during my aunt's stay at SRC.

Just one example of the deplorable conditions during my aunt's stay at SRC.

Springfield Rehabilitation & Healthcare Center - Broke bed, lay flat, get aspiration pneumonia

Broke bed, lay flat, get aspiration pneumonia

Springfield Rehabilitation & Healthcare Center - Broken beds

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Broken beds

Visiting Angels

Visiting Angels

5.0(4 reviews)
15.3 mi

Visiting Angels was a godsend, no pun intended. I am an only child that lived far from my mother…read more When my mother fell ill with stage iv cancer, the situation quickly became overwhelming. Looking back getting Visiting Angels involved earlier would have avoided many of the challenges. Their aides were exceptionally diligent and compassionate. They worked with the nurses from the hospital system's palliative and later hospice care teams. The Visiting Angels scheduling team was also able to increase coverage as needed and were always just a call away, 24x7. The Visiting Angels were able to meet mom's daily care needs and provided a tremendous sense of relief. With Visiting Angels taking care of the ADL's, I was able to focus on managing the overall care (scheduling and taking her to appointments, paying her bills), while visiting angels took care of the day-to-day care needs at home. If you're in doubt that Visiting Angels can deliver, lets this ease your concern - they can. To Visiting Angels Chadds Ford, PA, thank you so much!

I worked briefly for Visiting Angels of Chaddsford. It was the best Agency I ever worked for. Not…read moreonly do they care about their clients. They are really good to their employees as well. They offer a lot of incentives and perks. So, if you're looking for a great agency to work for, look no further. You won't regret it!! I assure you that as soon as my schedule opens back up. I will be back! P.S. I live in Pa, not sure why I am coming up California!

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Visiting Angels
Visiting Angels
Visiting Angels

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Mercy Home Health - homehealthcare - Updated May 2026

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