Overall, great contractor. Quality of work was really good, same with the customer service and…read morepricing! Little slow to respond at times but nothing to be concerned about. Work performed was replacing all the copper in my house with pex and replacing a hose bibb.

I called Mike Mason because my husband broke the interior guts of our toilet while attempting to…read morefix a loose handle. He came out quickly and replaced everything for $295. Is that expensive? I have no idea, but the toilet is working fine now. While he was here for the toilet repair I had Mike give me a quote for a water-powered sump-pump backup. I was prepared to pay whatever the cost and have no idea (again) if the $1750 I paid for it was "a good price," but the job is done and the peace of mind I now have is worth the cost of installation. Mike is fast to respond, local, and follows-through on his promises. All the work was done promptly and I wouldn't hesitate to use Mike again in the future.

We called Brandywine Valley to get a quote to replace a heater blower in our HVAC system. The…read moreproblem had already been diagnosed. In fact, thru Shorty's in Indiana, we were quoted a price for the Carrier brand blower motor- $790 In fact, Shroty's told us what an easy fix this particular blower motor was. https://shortyshvac.com We called Barndywine for an explanation and were unable to get a breakdown of parts/labor, nor could we learn if the company was using an EOM (Carrier for our HVAC) blower motor or an aftermarket Blower motor. We were quoted a price of $1800. We have no idea what that $1800 entailed. There is no transparency. Doesn't seem like a lot to ask what the price of $1800 entails. NO RECOMMENDATION

Asked for an estimate related to replacing a boiler and indirect water heater. Bill…read moreevaluated the situation with an in person visit to my home. He indicated that he would provide the estimate within a few days. After a week I called him and was told I would have the estimate forthwith. The estimate was not provided despite my call and because I feared such poor customer service would reflect on the installation and subsequent service, I cancelled my request from this company.

Thank you Joe! Great technician I am not in a position to buy a new HVAC system. Joe came out…read moreimmediately and got my system running. It may not last that long but I know who I'm calling for service

From the owner: Aire Serv of West Chester is a heating and air conditioning company you can rely on. Our service…read moreprofessionals provide installation, maintenance, and repair of heating, ventilation, air conditioning, and indoor air quality systems. Whether you need ac repair, furnace repair, or HVAC maintenance, we've got you covered. Our commitment to industry-leading customer service is backed by the Neighborly Done Right Promise™ - if it's not done right, we promise to make it right. We're locally owned and operated and we take our reputation seriously in order to earn the trust of the communities we live in and serve.

Today we had James come out to service our unit we had purchased from them about 10 years ago!…read moreJames went right to work yet took time to talk and was very friendly! Anytime we have an issue they are always there to come out for a service call. They even sent reminders that it was time for our tune up! Great company!!

Have used for Years and have been fully satisfied with both service and prices...Don't know what…read morehappened this year, maybe change in management? Last service performed this late Fall suggested we needed appx. $18,000.00 of repairs to be done. We declined........System has been fine as it has been for the last 8 Years. We will do One more service to see what they now say........If the same Fake Repairs suggested we will cancel Precision...........

I had the best experience with Brewer Heating and Cooling! They know what they are talking about…read moreand they had the best quote. A better known company (and bigger) added thousands to their quote to replace R22 tubes. Brewer added hundreds. The work is quality and they were finished installing our new air conditioner with new tubing by early afternoon. Really nice people!!

Called last summer for AC maintenance on my two zone system…read more Not even sure what the kid did. Clearly the coils weren't cleaned or even touched. The filter size on the lower level unit is uncommon and I'm the tech probably didn't have one the right size on his truck, so he just crammed one in rather than come back. I think the photos speak for themselves. I wouldn't allow them anywhere near my AC or heating system.

Fantastic job. Very quick to respond and very thorough. Came out within 12 hours to fix an AC unit…read moreduring heat wave. Life saving. Highly recommend

Quick service, straight forward pricing, very mindful of what solution would set me up for a better…read moreresult later. Was obvious that technician didn't want me to be unhappy. Easy to recommend.

Eric is amazing. He helped me diagnose my system over text which was great. As I am fairly…read moretechnical, he respected that and guided me. What a pleasure to deal with such a knowledgeable HVac professional

Eric Bascelli Plumbing did a great job replacing my hot water heater. I sent him photos of the…read moreleaking tank. He quickly sent back a reasonably priced estimate and we agreed on a date. He arrived on time and corrected some problems caused by the builder 14 years ago. His work was very professional. The cost was less than I expected. I will call him again when we need plumbing or HVAC work.

Tru North was fantastic from start to finish. The technician showed up on time, explained…read moreeverything clearly, and didn't try to upsell us on anything we didn't need. It was refreshing to work with a company that's honest and transparent about the condition of your system. You can tell they genuinely care about their customers and their work. Professional, knowledgeable, and easy to trust. We'll definitely be using Tru North again and recommending them to friends and family.

I can't thank the Tru North team enough. I had a leak over the weekend and called several other…read morecompanies who either didn't answer or quoted me outrageous emergency fees just to show up. Tru North picked up right away and handled the repair professionally without taking advantage of the situation. They really eased my mind by offering financing options for the repair, which made a stressful weekend much easier to handle. Highly recommend!

During this deep freeze weather my heating system gave out. Scott and his team were quickly…read moreresponsive to my needs. Spent two days installing a new system. His two employees Tyler and Jim worked for two days until the system was replaced. They were extremely professional, efficient and did a great job. Scott, their boss, touched base with me both during the work and after completion of the job to gauge my satisfaction with their work. Simultaneously, a plumbing job that was scheduled prior to my loss of heat, was performed by Joe. To say he was personable and professional would be a huge understatement. What a great team!

On May 30th, 2023 James Brown PHAC did a great job of installing a discharge pump in our basement…read moreto evacuate drain water from our kitchen sink one floor above and the washing machine adjacent to it. Their technicians arrived on time, got down to work, were professional, courteous and completed the job the same day. We requested some extra bracing and noise-reduction and Doug again was on time and addressed the issues. I highly recommend James Brown for any plumbing needs you have at a reasonable price.